User's Manual

Printing
Problem
The print is faint or
uneven (continued).
Solution
The printout is faint.
Dots are missing
in the printed
characters or
graphics.
A line of dots is
missing in the
printout.
ABCD
Dots are missing in
random positions.
The ribbon may be worn out. A worn
ribbon can damage the print head and
should be replaced. Install a new ribbon
cartridge. See Chapter 6.
The paper thickness lever may not be set
correctly for the paper you are using. Set
the paper thickness lever to match the
thickness of your paper. See Chapter 2.
The print head is damaged. Stop printing
and call the Epson Consumer Information
Center at 1-800-922-8911 to find out
where to have the printer repaired.
There is either too much slack in the
ribbon or the ribbon has come loose and
gotten caught on something. Stop
printing, turn off the printer, and reinstall
the ribbon cartridge. See Chapter 6.
Troubleshooting 7-7