User's Manual

Options
Problem
Using the cut sheet
feeder, the paper
does not feed
properly.
Solution
The LOAD/EJECT
button is pressed, but
the platen does not
move and the paper
does not feed.
After a print command
is sent from the
computer, the platen
does not move and the
paper does not feed.
You may be pressing the LOAD/EJECT
button while the printer is on line.
Always put the printer off line before
feeding the paper. Paper feeds
automatically when the cut sheet feeder
receives a print command from the
computer (only while the printer is on
line).
The printer may be off line. Press the ON
LINE button to put the printer on line.
The cut sheet feeder mode may be off. Set
DIP switch 1-8 to on. If your program
allows you to use control codes, use ESC
EM 4 to set the cut sheet feeder mode. The
printer must be ready with no paper out
condition to receive this command. Send
the command with continuous paper
loaded and with the paper select lever in
the continuous position.
7-24 Troubleshooting