User's Manual

Options
Problem
Solution
Using the cut sheet
feeder, the paper
does not feed
properly
(continued).
After a print command
is sent from the
computer, the platen
rotates, but paper does
not feed. The PAPER
OUT light is on
(continued).
Two or more sheets
feed at the same time.
Paper may be jammed near the print
head. Remove the paper jam (temporarily
remove the cut sheet feeder if necessary).
You may have loaded too many sheets in
the cut sheet feeder’s bin. Remove the
sheets. The bin can hold a maximum of
150 sheets.
There may be only one sheet left in the
bin. The last sheet in the bin may not feed,
so add more paper.
You may have loaded too many sheets in
the cut sheet feeder’s bin. Remove the
sheets. The bin can hold a maximum of
150 sheets.
You may have forgotten to fan the stack
of paper before loading it into the bin.
Remove the paper and fan it. Then align
the edges of the stack. See Chapter 5.
7-26 Troubleshooting