Product Support Bulletin

EPSON AMERICA, INC.
EPSON
Product Support Bulletin
SUBJECT: MS Windows 3.x Stylus 400/800+/Color Printer Driver problems
using the ActionPC/Tower-2000 Computers
Date: 11/5/94
PSB No: PSB S-0179
Page(s): 1 of 1
Originator: DS
This bulletin provides procedures to implement a software solution to address printing problems
using the printer driver ver 1.03E for the Stylus 400, 800+ and Color printers when connected to
an Epson ActionPC-2000 and ActionTower- computers in the MS Windows 3.x
environment.
*Some ActionPC/Tower-2000 computers, with the black EPSON logo plate, have a problem
using the 1.03E version driver. The software solution is as follows:
1. From Windows MAIN program group, open FILE MANAGER.
Within File Manager, change to the SYSTEM sub-directory
located in the Windows directory. Find the tile EPSPLMGR.EXE and double
click on that tile to run/load it. This will open the EPSON SPOOL MANAGER.
2. From the SPOOL MANAGER screen, select the QUEUE
“pull down” menu, then select SETUP.
3. From the SETUP screen, enable the PRINT MANAGER by
clicking on that option.
4. Close the Spool Manager and exit File Manager.
5. Print a document and verify the solution is working correctly.
If this is not satisfactory, contact your nearest Epson Authorized Service Center for a hardware
level solution.
*To verify if you need to follow the procedure in this bulletin, check if your system SETUP lists
Printer port control. If it is listed, the parallel port allows PS/2 and AT selections, select
AT(Unidirectiona1). See page A-3 in your computers User’s Guide for SETUP instructions. If
your computer has this option skip the instructions above.