The KGB/CIA World Factbook CD-ROM game included with your system is an newer version of this game then the one installed on your computer’s hard disk drive. To install this game correctly in Windows please follow the instructions given below: Removing the Existing KGB/CIA World Factbook from the Hard Drive 1. Exit to Windows Program Manager by clicking on the EXIT button on the right side of the FocalPoint screen. 2. From The Program Manager window open the FILE menu and select EXIT WINDOWS. 3.
Update This update revises the Read This First booklet that came with your computer.
. Then select Browse. 5. In the Drives dialog box, select drive D: to specify your CD-ROM drive. 6. In the Directories box, select the MPCCHESS directory. 7. In the File Name box, select setup. exe. Then select OK. 8. You see the Battle Chess installation screen. Follow the instructions on the screen to accept the suggested directory and select Continue. 9. The installation program copies the files from the CD to your hard disk drive and creates the Battle Chess group and program icon in Windows.
. In the Title field, type Battle Chess 6. Move the cursor to the Command Line field and select the Find Programbutton. 7. In the Drives box, select drive D : 8. In the Directories box, select the MPCCHESS directory. 9. In the File Name box, select mpcchess . exe. Then select OK. 10. You see the Button Properties dialog box. FocalPoint Setup automatically fills in the Working Directory box and selects the Battle Chess icon. Select OK. 11.
8. The installation program copies the files from the CD to your hard disk drive, creates the Lenny’s MusicToons group, and creates Lennys’ MusicToons, Sound Test, and Read Me program icons. When the installation is complete, you see a confirmation message. Select OK to continue. 9. You see a prompt asking if you want to view the program’s README.DOC file. Select Yes or No. 10. When you see the Lenny’s MusicToons program group, select the icon to run the program and test it.
10. You see the Button Properties dialog box. FocalPoint Setup automatically fills in the Working Directory box and selects the Lenny’s MusicToons icon. Select OK. 11. Repeat steps 4 through 10 to create the Sound Test button substituting the following information: In the Title field, type Sound Test. In the File Name box, select lensnoop. exe. 12. Repeat steps 4 through 6 again to create the Read Me button substituting Lenny’s Read Me in the Title field. 13. In the Drives box. select drive C : 14.
EPSON is a registered trademark of Seiko Epson Corporation. FocalPoint is a trademark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies. 400346500 6/94 Copyright © 1994 by Epson America, Inc.
IMPORTANT NOTlCE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties ofmerchantability and fitness for a particular purpose or for any indirect, special, or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so this exclusion may not apply to you. COPYRlGHT NOTlCE All rights reserved.
Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. • Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. • Do not place the computer on an unstable surface or near a radiator or heat register. • Do not block or cover the openings in the computer’s cabinet. Do not insert objects through the slots.
Importantes instructions de securite Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques sur l’ordinateur. • Debrancher l’ordinateur avant de le nettoyer. N’utiliser chiffon chiffon humide. Veiller a ne pas renverser de liquides sur l’appareil. • Ne pas placer l’ordinateur sur une surface instable ni pres d'une source de chaleur.
Contents Introduction VGA Drivers . . . . . . . . . . . . . Optional Equipment . . . . . . . . . Memory.. . . . . . . . . . . . Video Memory . . . . . . . . . Microprocessor . . . . . . . . . Drives . . . . . . . . . . . . . . Math Coprocessor . . . . . . . How to Use This Manual . . . . . . Where to Get Help . . . . . . . . . . CompuServe On-line Support Chapter I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exiting SETUP . . . . . . . . . . . Post-SETUP Procedures . . . . . . . .
Chapter 5 Troubleshooting 5-1 5-3 5-4 5-4 5-5 5-5 5-6 5-7 5-8 5-9 5-10 5-11 5-11 5-12 5-12 Identifying Your System The Computer Will Not Start The Computer Does Not Respond K e y b o a r d P r o b l e m s M o u s e P r o b l e m s M o n i t o r P r o b l e m s D i s k e t t e P r o b l e m s Diskette Drive Problems Hard Disk Drive Problems S o f t w a r e P r o b l e m s P r i n t e r P r o b l e m s Option Card Problems Memory Module Problems Controller Problems Internal Battery Problems Appendix A Speci
Glossary Index EPSON U.S. and International Marketing Locations ...
lntroduction Your new EPSON ® computer provides the following features: Cyrix ® 486SLC-33 or 486SLC2-50 microprocessor 2MB, 4MB, or 8MB of internal memory, expandable to 16MB System and video BIOS shadow RAM At least 512KB of on-board video memory; 512KB is expandable to 1024KB (1MB) Built-in, local bus SVGA port Two built-in serial ports and one built-in parallel port One built-in PS/2TM compatible keyboard port and one built-in PS/ 2 compatible mouse port 1KB of internal cache Support for relocation of 12
The 486SLC microprocessor in this computer is i486SX instruction set compatible. It features a 32-bit internal/ 16-bit external data path. The shadow RAM feature speeds up processing by moving the system and video BIOS into the RAM area of memory. Using the built-in interfaces, you can connect most of your peripheral devices directly to the computer so you do not have to install option cards.
Optional Equipment You can easily upgrade your computer by installing additional memory and a wide variety of options, as described in Chapters 3 and 4. Memory By adding 1MB or 4MB SIMMs (single inline memory modules) to the main system board, you can expand the computer’s memory up to 16MB. Video Memory Your system came with at least 512KB of video memory. If your system came with 512KB, you can increase it to 1024KB (lMB), which allows you to use higher resolutions with more colors.
Math Coprocessor You may want to install an optional math coprocessor, which allows your computer to perform mathematical calculations and process graphics more quickly. How to Use This Manual This manual contains the information you need to get the best results from your computer. You do not have to read everything; check the following chapter summaries.
Where to Get Help If you purchased your computer in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides support services through the EPSON Connection. In the United States, dial (800) 922-8911. In Canada, dial (800) GO-EPSON.
If you need help with any software application program you are using, see the documentation that came with that program for technical support information. CompuServe On-line Support The fastest way to access helpful tips, specifications, drivers, application notes, tables for DIP switch or jumper settings, and bulletins for EPSON products is through the Epson America Forum on CompuServe.
Chapter 1 Setting Up Your System This chapter briefly describes how to set up your computer. It includes the following information: Unpacking your computer Setting the voltage selector switch Connecting the computer components Turning the computer on and off Running the SETUP program Post-SETUP procedures.
If you purchased any optional equipment that goes inside the computer-such as option cards, memory modules, a hard disk drive, or a diskette drive-you should install these devices before you connect your computer. See Chapters 3 and 4 for instructions. Setting the Voltage Selector Switch Your system is powered by a 200 Watt power supply. The power supply voltage is controlled by a voltage selector switch on the computer’s back panel. You can set this switch to 110 VAC or 220 VAC.
To change the voltage selector switch setting, slide the switch to the right to select 220 VAC, or to the left to select 110 VAC, as shown below. Connecting Computer Components Use the illustration below to locate the ports on the back of your system as you connect the keyboard, monitor, printer, and other devices.
Your system may also include two removable game port panels below the option slots. You can remove one or both of these if you want to install one or two connectors to the optional port interface on the system board. Connecting a Keyboard and Mouse To connect a keyboard, hold the cable connector so the arrow on the connector faces up. Insert it into the port marked K/B.
Connecting a Monitor If you have a VGA or SVGA monitor (or a multifrequency monitor with an analog connector), follow these steps to connect it to the computer’s built-in VGA port: 1. There should be two cables provided with your monitor: the monitor cable (to connect it to the computer) and the power cable (to connect it to the power source). On some monitors, the monitor cable is permanently attached. If your monitor does not have an attached cable, connect the cable to it now. 2.
Connecting a Printer or Other Device Your computer has one bi-directional parallel and two serial ports. To connect a printer or other peripheral device, follow the appropriate instructions below. Using the parallel port Follow these steps to connect a parallel printer to your computer: 1. Plug the connector end of the printer cable into the computer’s PARALLEL port. If the connector has retaining screws, tighten them. 2. Connect the other end of the cable to the printer.
Connecting the Power Cord Follow these steps to connect the power cord: 1. Plug the power cord into the power inlet on the back panel of the computer. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall outlet. 2. Plug the other end of the power cord into an appropriate grounded electrical outlet. Turning On the Computer Before you turn on your computer, be sure to read the Important Safety Instructions at the beginning of this manual.
4. Press the power button located on the left side of the front panel, as shown below. power button reset button drive bays The power indicator lights up. After a few seconds, the computer displays a count of its system memory, and then performs its power-on diagnostics. This is a series of checks the computer runs each time you turn it on to make sure everything is working correctly.
® If your system is configured to automatically start Microsoft Windows™ ’or a word processing program, or has a different operating system, you will see the first menu or screen of that program displayed at this point. If your system is not configured to start like this, you will see the MS-DOS operating prompt, such as C: \ > or A: \>, each time you turn on the computer. Follow the instructions in the “Running the SETUP Program” section to configure your system using the SETUP program.
Running the SETUP Program Be sure to run SETUP the first time you use your computer so you can make sure it is configured correctly. (You also may need to run SETUP again if you change your configuration.
To start SETUP, press F2. If the system detects an error in its configuration when you turn it on, you will see the following message: Press the F1 key to continue, F2 to run the setup utility If you see this message, press F2 to run SETUP to correct your configuration. The table below lists the keys you can use to perform SETUP operations.
Displaying System lnformation SETUP provides a system information screen which lists the following: Processor type Coprocessor type (if one is installed) Reserved memory BIOS version number Addresses for video mode, serial ports, and printer ports. To see this information, press F2 from either of the SETUP screens. Press any key to return to the SETUP screen. Setting the Date and Time The real-time clock in your computer continuously tracks the date and time-even when the computer is turned off.
Setting the Hard Disk Drive(s) Your system comes with a hard disk auto-sensing feature that automatically detects the type of hard disk drive(s) installed in your computer. (See Appendix A for a list of hard disk drive types and their parameters.) The SETUP program allows you to view or change the parameters for your hard disk drive. If you are using an older drive or a preformatted drive, it may not support the auto-sensing feature.
`Defining your own drive type If the parameters for your hard disk do not match the parameters detected by the auto-sensing feature, or if you want to use your drive with parameters other than the defaults, follow these steps to define your own type: 1. Move the cursor to Hard Disk 1 or 2 and press + or -until you see User Def 1 or User Def 2. 2. Press 3. Type the appropriate cylinder value for your hard disk.
Video display type options * Select If EGA/VGA You connected your monitor to the built-in VGA port or you installed a VGA orenhanced graphics adapter (EGA) card CGA40* You installed an optional color graphics adapter set to 40-column color graphics adapter (CGA) mode CGA80* You installed a CGA or a multi-mode graphicsadapter (MGA) attached to a color monitor MONO* You installed a monochrome display adapteroran MGA attached to a monochrome monitor Forthese options,you must change jumpers J1 and J
Cyrix Cache Option The 486SLC-33 or 486SLC2-50 microprocessor includes a 1KB internal cache. Leave this option set to Enabled. Setting Chip Set Feature Control Options The second screen of SETUP contains options which control certain chip functions on your system board. Press PgUp o r PgDn to display this screen Relocating memory The Relocate Memory option relocates the memory between AOOOOh to BFFFFh and DOOOOh to EFFFFh for use as extended memory.
If you enable the ISA 1 wait state option, the system inserts one wait state in a 16-bit ISA cycle rather than providing the fastest processing at zero wait states. The Slow Refresh option, when enabled, improves system performance because it shortens the time needed for each refresh cycle. Exiting SETUP When you leave SETUP, you can save your settings and reboot your system, or exit SETUP without saving your settings. You can also return all values to the factory defaults.
Once you have installed your operating system, install any software you plan to use. See your application program manuals for instructions. You may also want to install the optional extended video drivers and utilities. (If your computer was configured for you, these drivers are already installed.) For more information on installing video drivers and utilities, use a text editor to open the README files included on your Drivers diskettes.
Chapter2 Using Your Computer This chapter briefly describes the following operations: Working comfortably Inserting and removing diskettes Stopping a command or program Resetting the computer Changing the processor speed Working Comfortably This section provides some tips for creating a comfortable work environment. Use good posture. Keep your elbows, hips, and knees bent at approximately 90 degree angles and keep your wrists as close to horizontal as possible.
Be gentle with your keyboard. Too much force creates tension in your hands. Also, make sure your work surface has enough room for you to move the mouse or other pointing device freely. Use good lighting that isn’t too bright. Try to keep bright light sources out of your field of vision when you are looking at the screen. Place your monitor directly in front of you and sit about an arm’s length away from it. The top of the screen should be slightly below your eye level so you look down at the screen.
Note The 3.5-inch drive in the lower bay of your computer is drive A. If you install another drive in the upper bay, it is drive B. You can change the drive assignments through your SETUP program. To insert a diskette into a 5.25-inch drive, hold the diskette with the label facing up and the read/write slot leading into the drive. Slide the diskette into the drive and then turn down the latch to secure it.
If these methods do not work, you may need to reset the computer as described below. Do not turn off the computer to exit a program or stop a command unless you have to, because the computer erases any data you did not save. Resetting the Computer Occasionally, you may want to clear the computer’s memory without turning it off. You can do this by resetting the computer.
If resetting the computer does not correct the problem, you probably need to turn it off and on again. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait 20 seconds. If you do not have a hard disk, insert the system diskette in drive A. Then turn on the computer. Changing the Processor Speed Your computer’s processor can operate at two speeds: fast or slow (8 MHz). The slow speed is available to provide compatibility with older application programs.
Note You can use the commands listed above while you are running a program. However, if the program uses one of these commands for another function, you cannot use it to change the processor speed. You can, however, change the processor speed through SETUP. The speed setting remains in effect until you reset or turn off your computer.
Chapter3 lnstaIling and Removing Options You can enhance the performance of your computer by adding optional equipment such as system or video memory modules, or option cards. This chapter first describes how to remove your computer’s cover to install options and how to replace the cover when you are finished.
Removing the Cover You need to remove the computer’s cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 4). Follow these steps: 3-2 1. Turn off the computer and then any peripheral devices (including the monitor and printer). 2. Disconnect the computer’s power cable from the electrical outlet and from the back panel. Also disconnect any other cables that are connected to the computer, including the keyboard cable. 3.
5. Grasp the sides of the cover and pull it straight back, until it clears the computer. 6. Set the cover aside. 7. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover. If you are not properly grounded, you could generate an electric shock that could damage a component when you touch it.
Replacing the Cover When you are ready to replace the computer’s cover, follow these steps: 3-4 1. Make sure all the internal components are installed properly. 2. Check all ribbon cable connections, especially those that might have been loosened during your work. 3. Make sure all ribbon cables are out of the way so they do not catch on the cover. 4. Slide the cover forward until the flange at the front of the cover slides between the front bezel and the chassis of the computer.
Locating the Internal Components As you follow the instructions in this chapter, refer to the illustration below to locate the major components inside your computer.
The illustration below shows the main system board inside your computer. Use this illustration to locate jumpers, SIMM sockets, video memory chip sockets, and the CPU socket.
Changing the Jumper Settings The jumpers on the main system board control certain functions and are preset to factory default positions. (See the illustration above to locate the jumpers.) Use the information in the following tables to change jumper settings, if necessary. Note Any jumpers not listed in the following tables are for service purposes only. Do not change their settings.
Miscellaneous jumper settings (continued) * Factory setting ** MSDOS to automatically reassign parallel and serial ports. Built-in VGA jumper settings Built-in VGA J1 J2 Enable 1-2* 1-2* Disable Off Off * Factory setting Note To use an external display adapter in an expansion slot, you must disable the built-in VGA adapter. Setting the Jumpers Follow these steps to change jumper settings: 3-8 1. Refer to the illustration on page 3-6 to locate the jumpers. 2.
3. A jumper’s setting is determined by where the jumper is placed on the pins. Use the following table to identify the pin settings for 2-pin, 3-pin, and 4-pin jumpers. To identify pin 1, look at the system board under the jumper; a triangle is traced on the board at pin 1. Setting jumpers To move a jumper from one position to another, use your fingers, needle-nose pliers, or tweezers to pull it off its pins and gently move it to the desired position.
Installing Memory Modules (SMMs) Your computer comes with 2MB, 4MB, or 8MB of memory on memory modules-also called SIMMs (single inline memory modules). By installing additional SIMMs, you can increase the amount of memory in your computer up to 16MB. There are four SIMM sockets on the main system board, and each can contain one SIMM. You can install 1MB and 4MB SIMMs. The following table shows the possible SIMM configurations. Do not install memory in any other configuration.
Inserting SIMMs Make sure the computer is turned off and the cover is off. Then follow these steps to install SIMMs: 1. Refer to the illustration on page 3-6 to locate the SIMM sockets on the right side of the system board, next to the power supply connector. 2. You need to remove the rear internal drive bay bracket to access the SIMM sockets. (If there is a drive mounted in this bracket, you’ll need to remove it first; see Chapter 4 for instructions.
3-12 4. Position the first SIMM at an angle over the first empty socket, as shown below. The components of the SIMM should face the inside of the computer. 5. Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown in the following illustration, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it; pull it all the way out and try again.
6. Repeat steps 4 and 5 for each additional SIMM. 7. Replace the rear internal drive bracket, if necessary Removing SIMMs If you need to remove SIMMs from your computer (to install different ones, for example), follow the steps below: 1. Make sure the computer is turned off. 2. Use the illustration on page 3-6 to locate the SIMM sockets on the right side of the system board. 3. You need to remove the rear internal drive bay bracket to access the SIMM sockets.
3-14 5. Use your fingers or a small screwdriver to carefully pull away the tabs that secure the SIMM at each end. As you pull away the tabs, the SIMM falls to the side. 6. Remove the SIMM from the socket 7. If necessary, follow the same procedure to remove other SIMMs.
8. If you are inserting different SIMMs, follow the instructions on page 3-1 1 to install them. 9. Replace the rear internal drive bracket (see Chapter 4) if you removed it. lnstalling an Option Card This section explains how to install option cards in your computer. Your computer has five ISA-compatible 16-bit, full-length option slots. As you install option cards, keep these general guidelines in mind.
To install an option card, make sure the computer is turned off and the cover is off. Then refer to the illustrations below and follow these steps: 3-16 1. Remove the retaining screw securing the option slot cover to the computer, as shown below. (Keep the screw to secure the option card to the computer.) 2. Slide out the slot cover and set it aside. (Store it in a safe place in case you remove the option card later.) 3.
4. Hold the card along the top corners and guide it into the slot, as shown below. (If you are installing a full-length card, insert the front edge of the card into the corresponding guide inside the computer’s front panel.) Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel it fit into place. If the card does not go in smoothly, do not force it; pull it all the way out and try again. 5.
Removing an Option Card You may need to remove an option card to access components on the main system board-to change a jumper setting, for example. You may also want to remove a card if you no longer need it. Refer to the illustration on page 3-17 and follow these steps: 1. Remove the retaining screw securing the option card to the computer. Then pull the card straight out of the slot. 2. Set the card aside with the component side facing up. 3.
Follow these steps to install video memory: 1. Locate the video memory chip sockets on the main system board, shown on page 3-6. 2. If there is an option card in your way, remove it. See page 3-18 for instructions. Caution To avoid generating static electricity and damaging the memory chips, ground yourself by touching the metal surface on the inside of the computer’s back panel. Then remain as stationary as possible while you install them. 3.
Gently press the chip halfway into the socket (to make sure it is correctly aligned). If the chip does not go in smoothly, remove it and try again. When the chip is properly positioned, push down firmly on both ends of the chip to make sure it is well-seated. Repeat steps 4 through 6 to install the remaining chips. Replace any option cards you removed. See page 3-18 for instructions.
2. If there is an option card in the way, remove it. See page 3-18 for instructions. If necessary, disconnect any drive ribbon cables to move them out of your way. (See Chapter 4). 3. Remove the processor from its package and inspect it. If the pins appear bent or crooked, do not install the coprocessor. You may need to replace it. 4. Position the coprocessor chip over the socket, aligning the notched edge of the chip (marked with a dot) with the bevelled corner in the socket, as shown below.
Post-installation Procedures After you install or remove options such as memory modules or a microprocessor, you must run SETUP to update the computer’s configuration. See Chapter 1 for instructions. Additionally, you may need to add some commands to your configuration files. See your operating system manual and the manual that came with your optional equipment.
Chapter 4 Installing and Removing Drives This chapter describes how to install and remove optional drives in your computer. You can use these instructions to install a variety of devices, including hard disk drives, a diskette drive, a tape drive, a CD-ROM drive, or an optical drive. Although your drive may look different from the ones illustrated here, you should be able to install it the same way. Your computer can hold up to seven mass storage devices, as described in the table below.
To install or remove a drive, first remove the computer’s cover as described in Chapter 3. Then remove any option cards to access the drive bays. Once you have installed the drive, replace any option cards you removed. See Chapter 3 for instructions.
If you are installing the first hard disk drive in your computer, you don’t need to change these jumper settings. If you are installing a second hard disk drive, see the table labeled “IDE hard disk drive jumper settings” in Appendix A for the correct jumper settings. Removing Mounting Frames If you are installing a drive in a 31/2inch wide drive bay and there are mounting frames attached to the drive, you must remove them before you install the drive. Follow these steps: 1.
Installing a Drive in the Front Internal Drive Bay Your computer may have a hard disk drive already installed in the front internal drive bay. If not, you can install a half-height, 3.5-inch hard disk drive in this bay. Note You need to know the drive parameters if the hard disk drive auto-sensing feature in SETUP is unable to correctly identify your drive. See the documentation that came with your drive for this information. Follow these steps to install the drive in your computer: 4-4 1.
3. If you already have one IDE hard disk drive installed, skip to step 7. If you just installed your first IDE hard disk drive, you need to connect the hard disk drive ribbon cable to the main system board. Locate the ribbon cable shown below; it came in the box with your computer. The ribbon cable has a red wire running down one side, a system board connector at one end, and two drive connectors near the other end. 4. Locate the hard disk drive connector on the system board, as shown below.
5. Position the drive cable over the system board connector so that the side with the red wire is closest to the pin identification markings “1” and “2” printed on the system board. 6. Make sure the holes in the ribbon cable connector fit over the pins in the system board connector; then push in the ribbon cable connector. Caution If you do not correctly align the holes with the pins, you could severely damage your system board when you push in the ribbon cable connector. 7.
8. Position the connector on the drive ribbon cable so the red wire aligns with the side of the drive connector containing pin 1. Make sure the holes in the ribbon cable connector fit over all the pins; then push in the connector. 9. Locate one of the cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) Align the notched corners of the power supply connector and the drive’s power connector; then push in the connector.
Removing a Drive From the Front Internal Drive Bay Follow these steps to remove a drive from the front internal drive bay: 1. 2. 4-8 Remove the drive and power cables from the back of the drive. Remove the four screws securing the drive to the drive bay. There are two screws on each side of the drive.
3. Slide the drive out the back of the bay. 4. If you removed your only IDE hard disk drive, remove the hard disk drive ribbon cable from its connector on the main system board. 5. If you have finished installing or removing drives, replace the computer’s cover (described in Chapter 3) and see page 4-19 for post-installation instructions. lnstalling a Drive in a n Edema I Drive Bay Follow these steps to install a drive in an externally accessible drive bay: 1.
3. Slide the drive into the front of the bay and secure it to the bay using the four screws (two on each side) that came with the drive 4. Connect the appropriate drive ribbon cable to the drive. If you are installing an IDE hard disk drive, see page 4-5 for instructions on connecting the ribbon cable to the main system board (if necessary) and the drive. If you are installing a diskette or tape drive, use the appropriate connector on the diskette drive ribbon cable.
5. Now locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) Align the notched corners of the ribbon cable’s connector and the drive’s power connector; then push in the connector. 6. If you have finished installing or removing drives, replace the computer’s cover (described in Chapter 3) and see page 4-19 for post-installation instructions.
Removing a Drive From an External Drive Bay Follow these steps to remove a drive from an externally accessible drive bay: 1. 4-12 Disconnect the drive and power cables from the back of the drive you will remove.
2. 3. Remove the four screws (two on each side) securing the drive to the drive bay. Then slide the drive out through the front of the bay. If you are not installing an externally accessible drive in the open drive bay, you need to install a drive slot cover for that bay. Push the slot cover into the open bay until the tabs on the cover click into place.
4. If you removed your only IDE hard disk drive, be sure to remove the IDE ribbon cable from the main system board. 5. If you have finished installing or removing drives, replace the computer’s cover (described in Chapter 3) and see page 4-19 for post-installation setup instructions. lnstalling a Drive in the Rear lnternaI Drive Bay The illustrations in this section show the internal drive bay bracket with its open side facing down, but you can also install it with its open side facing up.
4. Place the bracket; drive on your work surface as shown in the illustration below. 5. Position the drive so that its drive and power connectors face the end of the bracket, as shown below. Then slide the drive into the appropriate bay in the bracket and secure it with the four screws that came with the drive. 6. Place the bracket into the computer as shown below and secure it to the back panel with the four screws you removed from the back of the computer.
7. 8. 9. To connect the drive ribbon cables to the drives in the rear internal bay, first locate pin 1 on each drive’s connector. The number “1” or “2” may be stamped on the connector casing or printed on the drive’s circuit board to identify the side of the connector containing pin 1. If the number does not appear on the connector casing, remove the drive and turn it over to check the circuit board. Hold the connector on the drive ribbon cable so the red wire aligns with pin 1 on the drive.
Removing a Drive From the RearInternal Drive Bay Follow these steps to remove a drive from the rear internal drive bay: 1. Remove the drive ribbon cable and power cable from the back of each drive in the rear internal bay. 2. If you will be removing your only IDE hard disk drive, disconnect the hard disk drive ribbon cable from its connector on the main system board.
13. 4. 4-18 Remove the four screws securing the drive bay bracket to the computer’s back panel. Then slide the bracket out of the computer Remove the four screws securing the drive to the bracket and slide the drive out of the bracket.
5. Replace the bracket inside the computer as shown below and secure it to the back panel with the four screws you removed earlier. 6. If there is another drive installed in the rear internal drive bay, follow the instructions on page 4-16 to reconnect the drive and power cables to the drive. 7. When you are finished installing or removing drives, replace the computer’s cover (described in Chapter 3) and see the next section for post-installation instructions.
4-20 Installing and Removing Drives
Chapter 5 Troubleshooting If you have any problems as you set up and use your computer, refer to this chapter. You can correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer. The troubleshooting suggestions in this chapter are organized in general categories, such as “The computer will not start.” Within each category, a more specific problem is described with possible solutions.
Use these guidelines to locate information about your system. 5-2 Serial number: Look on the back panel of the computer to find the serial number. System BIOS version: Restart your system. You’ll see the system BIOS version number displayed on the screen when your system performs power-on diagnostics. System configuration: Start SETUP and select the System Summary option to see your system‘s configuration.
The Computer Will Not Start The power light is on, but the computer does not start Place a bootable diskette in drive A and turn on the computer again. The computer does not start and the powerlight is not lit Make sure the power cord is securely connected to both the AC inlet on the back panel and an electrical outlet. The power cord is securely connected, but the computer still does not start. Check the electrical outlet for power. Turn off your computer and unplug the power cord.
The Computer Does Not Respond The computer locks up. Wait a few moments; if your computer does not respond after a reasonable length of time, press Ctrl Alt Del. If that doesn’t work, press the RESET button. You may have installed memory using SIMMs that work at the wrong speed. You can try using the SETUP program to insert a wait state (see Chapter 1) or you can install the correct SIMMs (see Chapter 3). Your system may have overheated because its physical environment is too warm.
The cursor keys on the numeric keypad do not work properly. If the Num Lock light in the upper right corner of the keyboard is lit, press NumLock to turn off the function. If you want to change the initial settings of the num lock function, see “Setting Keyboard 0ptions” in Chapter 1. Mouse Problems Your mouse isn’t working properly or you see an auxiliary device error message. Make sure the mouse cable is securely connected to the M O U S E port and not the K/Bport.
If you installed a display adapter card, make sure your monitor and display adapter match. Also check to see if the card’s switches or jumpers and the jumpers on the system board are set properly. See Chapter 3 for system board jumper information. If you are running an application program, see if you need to set up the program for the type of monitor and display adapter you have. Also make sure you are using the appropriate monitor and display adapter for your software.
The diskette is the tight type, but you still see an error. Check that the diskette is not write-protected, preventing the drive from writing to the diskette. Make sure the diskette is form atted. See your operating system documentation for instructions on formatting diskettes. You may have a defective diskette. Try copying the files from the bad diskette to a new diskette. Something is wrong with the data in the files If you are using MS-DOS, use SCANDSK or CHKDSK to repair the files.
Hard Disk Drive Problems A newly installed hard disk drive is not working properly. Make sure you have installed the drive correctly and check all cable connections. Also, check the jumper settings on your drive. You see a hard disk drive error when you start your system. Run SETUP and check that your system’s auto-sensing feature is detecting the correct drive type. If auto-sensing is enabled and SETUP displays information that does not match your drive, you may need to define your own drive type.
Note that a physical format is different from the action of commands such as MS-DOS FORMAT. You have been using your hard disk drive successfully for some time but notice a reduction in performance. The data on the disk may have become fragmented. Back up all your data and use a disk compaction utility to reorganize the files on your disk. If you cannot access data on your hard disk or you are seeing read/ write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer.
Some software, like OS/2, ® U N I X ,® or NetWare ® 3.11, needs a minimum of 8MB to 16MB of RAM to work correctly. Check your software documentation for the minimum memory requirements. If necessary, add memory modules using the instructions in Chapter 3. Printer Problems The printer does not work at all. Check that the printer has power and is properly connected to the computer. Make sure your printer has paper in it. Make sure the computer’s jumpers are set correctly.
Option Card Problems A newly installed option card is not working correctly. Make sure the option card is installed correctly, is well-seated in its slot, and is not touching any other card. Run the SETUP program to update your computer’s configuration after you install the card and perform setup procedures for any software you are using with the option card. See the documentation that came with the option card to set any necessary DIP switches or jumpers on the card.
Controller Problems You see a controller error for the drive controllers, the video controller, or the I/O port controllers when you start your system. The indicated controller on your system board may be faulty. If you have an option card with a controller that will work with your device, you can install it and change the jumper settings on the system board to disable the built-in controller. You can then continue to use your system until it is convenient for you to have it serviced.
Appendix A Specifications CPU and Memory 32-bit CPU Cyrix 486SLC-33 SLC2-50 microprocessor System speed Fast and slow speeds available; fast speed is the speed of the microprocessor (see above), slow speed is 8 MHz; set speed through keyboard commands or SETUP Memory 2MB, 4MB, or 8MB RAM standard on SIMMs; expandable to 16MB using 1MB or 4MB SIMMs; SIMMs must be tin-plated, 30-pin, S-bit or 9-bit, fast-page mode type with access speed of 70ns or faster 128KB Phoenix ® system BIOS, video BIOS, and SETU
Clock/ calendar Real-time clock, calendar, and 114 bytes of CMOS RAM socketed on main system board with built-in rechargeable NiCad battery backup Controllers Video Cirrus Logic ® GD5424 high-speed super VGA local bus controller; provides resolutions up to 1280 x 1024 in 16 colors (interlaced) with 1MB of video RAM Diskette Controller on main system board supports two diskette drives or one diskette drive and one tape drive Hard disk IDE interface on main system board supports up to two IDE hard disk
Keyboard PSI 2 compatible keyboard interface built into main system board; 6-pin, mini DIN connector Mouse PS/2 compatible mouse interface built into main system board; 6-pin mini DIN connector Optional port Optional 10-pin game port interface on system board; can control joystick functions with the addition of a port connector Option slots Connector card with five full-length, 16-bit, I/O expansion slots; ISA compatible Speaker Internal Mass Storage Seven devices total.
Hard disk drives 31/2-inch form factor hard disk drive(s), third-height, half-height size or full size Otherdevices Half-height tape drive, CD-ROM drive, or other storage device; 51/4-inch or 31/2-inch with mounting frames Keyboard Detachable, two-position height; 101 or 102 sculpted keys; country-dependent main typewriter keyboard; numeric/ cursor control keypad; four-key cursor control keypad; 12 function keys SETUP Program Stored in ROM; accessible by pressing F2 during boot Physical Characterist
Power Supply Type 200 Watt, UL478/ TUV, fan-cooled Input ranges 90-130 VAC; 180-260 VAC Maximum outputs +5 VDC at 20 Amps, -5 VDC at 0.5 Amp, +12 VDC at 8 Amps, -12 VDC at 0.
Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system. Microsoft MS-DOS 3.1 and later Novell® D R D O S® Novell NetWare* 2.2, 3.12, and 4.01 Novell NetWare Lite IBM ® OS/ 2 S C O ® UNIX SCO Open Desktop Microsoft Windows 3.
Video Memory and Supported Resolutions Options Available from EPSON Many options for enhancing and supplementing this product are available from EPSON, including the following: Monitors Keyboards Mass storage devices Printers Operating system software Call your nearest marketing location for more information on specific options.
Hard Disk Drive Types Your computer comes with a When you select AUTO DETECT in SETUP, the system detects have installed and fills in the the following table. hard disk auto-sensing feature.
Hard disk drive types (continued) * Actual formatted size may be slightly different from size on drive label; you cannot change thisvalue.
Drive Option lnformation Hard disk drive options for 1-inch IDE drives * Select 1 or none for the precomp value. If neither of these optionsare available, select the maximum available precomp value.
* CS (cable selection) can also be jumpered for any configuration. When CS isused, the drive is a master if pin 28 is grounded or a slave if pin 28 is not grounded.
Hardware Interrupts IRQ no.
System Memory Map FFFFFFh Memory to relocate BIOS 16MB (Maximum system memory) FF0000h System memory on board 100000h 1MB 0F0000h Available 0C8000h VGA BIOS ROM 0C0000h Display memory 0A0000h 640KB Conventional system memory: 640KB 000000h Specifications A-13
System l/O Address Map Hex address Assigned device 000 - 01 F DMA controller 1, 8237 020 - 03F Interrupt controller 1, 8259 022 - 024 AliM1217 configuration register 040 - 05F Time r, 8254 060 - 06F Keyboard controller, 8042 070 - 07F(CMOS) Real-time clock NMI (non-ma&able interrupt) mask 080 - 09F DMA page register, 74LS612 0A0 - 0BF Interrupt controller 2, 8259 0C0-0DF DMA controIler 2, 8237 OF0 Clearmath coprocessor OF1 Reset math coprocessor OF8 - OFF Math coprocessor 1 FO - 1
System I/O addressmap (continued) Hex address Assigned device 390 - 393 Cluster 3A0 - 3AF SDLC, bisynchronous 2 3B0 - 3BF Monochrome display and printerport 3CO-3CF Enhanced 3DO-3DF Color graphics monitor adapter 3F0 - 3F7 Diskette drive controller 3F8 - 3FF Serial port 1 6E2, 6E3 Data acquisition (adapter 1) 790 - 793 Cluester (adapter 1) AE2, AE3 Data acquisition (adapter2) B90, 893 Cluster (adapter2) EE2, EE3 Data acquisition (adapter3) 1390- 1393 Cluster (adapter3) 22E1 GPIB
Connector Pin Assignments Parallelport connectorpin assignments (CN5) Serial port connector pin assignments (CN6 and CN7) A-16 Specifications
Glossary 486SLC33,SLC2-50 Processor chips specifically designed for high-performance systems. The chips are fully compatible with the i486 instruction set, and include a 1KB instruction/ data cache. AUTOEXEC.BAT file A batch file that MS-DOS executes automatically each time you turn on or reset the computer. This file contains startup commands that tell the computer what to do each time you turn it on. BIOS Basic Input/ Output System.
CPU Central Processing Unit. The integrated circuit (chip) responsible for integrating program instructions, performing calculations, and controlling all input and output operations. Driver A program that controls a specific piece of equipment in the system. Examples of drivers include expanded memory managers, display drivers, printer drivers, and mouse drivers. IDE Integrated Drive Electronics. A type of hard disk drive interface in which the controller is on the drive instead of on a controller card.
Memory module A small circuit board, commonly called a SIMM (single in line memory module), that contains surface-mounted memory chips. You can add memory modules to the main system board to expand your computer’s memory. Microprocessor A CPU chip, such as the 486SLC. See also CPU. Numeric coprocessor See Coprocessor. Parallel A way of organizing communications between two pieces of computer equipment, in which the signals that make up each character are sent simultaneously. See also Serial.
Read Only Memory. The portion of the computer’s memory that contains permanent instructions and cannot be modified. Unlike RAM, ROM retains its contents even after you turn off the computer. See also R A M . RS-232C A standard serial interface. The computer has a connector that lets you attach an RS-232C-compatible device to your computer. Serial A way of organizing communications between two pieces of computer equipment, in which the signals that make up each character are sent sequentially.
Index A C AC power inlet, 1-5, 1-7, 5-3 Addresses, memory, 1-12, 1-16, A-14-15 Analog connector, 1-5 Application programs compatibility, A-6 copy protected, 2-5 display problems, 5-6 exiting, 1-9, 2-4 installing, 1-18 problems, 5-9-10 requiring slow speed, 1-15, 2-5 stopping, 2-3 timing requirements, 2-5 Auto-sensing feature, 1-13, A-2, A-8 AUTOEXEC.
Configuration changing, 1-10-11, 1-17 drive, 4-19 errors, 1-11 files, 3-22, 5-2 memory, 3-10 SIMM, 1-14, 3-10 system, 5-1-2 Connecting keyboard, 1-4 modem, 1-6 monitor, 1-5 mouse, 1-4 power cords, 1-5, 1-7, 3-2, 3-4 printer, 1-6 Connector analog, 1-5 DB-9P, 1-6 hard disk drive, 4-5-7 keyboard, 1-4, 1-15 pin assignments, A-16 printer, 1-6 serial device, 1-6 Contrast, 1-8, 5-5 Control codes, 2-3-5 Control panel settings, 5-10 Controller diskette drive, 3-7, A-2 errors, 5-12 hard disk drive, 3-8, A-2 jumpers,
Diskette drive (continued) installing, 4-1-20 latch, 2-3, 5-6 power cable, 4-1 1-12 problems, 5-7 protective card, 1-7 release button, 2-2-3 removing, 4-12-14 types, 4-1, 4-4, A-3 Display adapter defining type, 1-14-15 disabling VGA adapter, 3-8 jumper settings, 5-6 Display option, 1-14 DRAM video chips, 3-18-20, A-1 Drivers mouse, 1-4, 5-5 printer, 5-10 video, Intro-2, 1-18 Drives, see Diskette drive or Hard disk drive Dual inline package chips, 3-18 E EGA (enhanced graphics adapter), 1-15 Electric shock,
Hard disk drive (continued) defining, 1-13-14, A-8-10 errors, 5-8 formatting, 5-8-9 indicator light, 1-8 installing, Intro-3,4-1-20 jumpers, 4-2-3, 5-8, A-11 master, 4-3, A-11 parameters, A-10 physical format, 5-8-9 power cable, 4-7-8, 4-11, 4-14, 4-16-17, 4-19 problems, 5-8-9 slave, 4-3, A-11 types, 4-1, 4-4, A-8-10 user-defined, 1-14 Hardware interrupts, A-12 Height, computer, A-4 Help screen, SETUP, 1-11 Help, where to get, Intro-5 I I/ O address map, A-14 expansion slots, A-3 port controller problems,
L Local bus video, Intro-1-2, A-2 Low-level format, 5-8 M Main system board, 3-5, 3-7, 3-10, 4-5 Mass storage, Intro-1, Intro-3,4-1, A-3-4 Master drive, 4-3, A-11 Math coprocessor, Intro-4, 1-12, 3-20-21, A-1 MDA (monochrome display adapter), 1-15 Memory addresses, 1-12, 1-16, A-13 banks (SIMMs), 3-10 checking system, 1-14 clearing, 2-4 CMOS RAM, 1-10,3-8, A-2 configuration, 3-10 count, 1-8 extended, 1-16, A-13 installing (SIMMs), 3-10-12 insufficient, 5-9-10 map, A-13 NetWare requirements, 5-10 OS/ 2 requ
Operating system compatibility, A-6 diskette, 1-7, 2-4 installing, 1-17 MS-DOS, 1-9, 3-8 performance, 3-1 reloading, 2-4 version number, 5-2 Optical drive, Intro-3,4-1, 4-10 Option cards 16-bit, Intro-1 connector board, 3-5 DIP switches, 5-11 guidelines for using, 3-15 installing, Intro-2-4, 3-15-17 jumpers, 3-15, 5-11 problems, 5-11 removing, 3-8, 3-18 video, 1-14 Option slots, Intro-1, 3-15-18, A-3 Optional equipment, Intro-2-4, 3-1, A-7 OS/2 memory requirements, 5-10 Outlet, electrical, 5-3 P Parallel p
R RAM, A-1 shadow, Intro-1-2, 1-16, A-1 standard, Intro-1, 1-14, A-1 video, A-1 Read/ write errors, 5-9 slot, 2-3 README.
Switches DIP, 5-1 1 voltage selector, 1-2-3 System BIOS, Intro-2, 1-10, 5-1-2, A-1 board, 3-5, 3-7, 3-10, 4-5 booting, 1-11, 1-14, 1-17 checking memory, 1-14 configuration, 5-1-2 identifying, 5-1 memory, Intro-1-2, 1-10, 1-14, 1-16, 3-10, A-1, A-13 startup information, 5-2 System options auto-sensing feature, 1-13 cache, 1-16 chip set feature control, 1-16 CPU speed, 1-15 drive type, 1-14 ISA 1 wait state, 1-17 keyboard, 1-15 memory relocation, 1-16 NumLock on at boot, 1-15 shadow RAM, 1-16 slow refresh, 1-
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