User`s guide

Chapter 6 Troubleshooting
Identifying Your System
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6-2
The Computer Will Not Start
........................................
6-4
The Computer Does Not Respond ....................................
6-5
Keyboard Problems
................................................
6-6
Mouse Problems
...................................................
6-6
Monitor Problems..
................................................
6-7
Diskette Problems.. ................................................
6-8
Diskette Drive Problems
............................................
6-9
Hard Disk Drive Problems
..........................................
6-10
CD-ROM Drive Problems
............................................
6-12
Password Problems
................................................
6-12
Software Problems
.................................................
6-13
Printer or Scanner Problems
.........................................
6-14
Option Card Problems
..............................................
6-15
Memory Module Problems ..........................................
6-16
External Cache Problems
............................................
6-16
Controller Problems
................................................
6-17
Appendix A Specifications
Computer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CPU and Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mass Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SETUP Program . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Option Slot Power Limits
.. . . . . . . . . . . . . . . . . . . . . . . . . . .
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video Resolutions and Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard Disk Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DMA Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware Interrupts . . . . . . . . . . . . . . . . . . . . . . .
System I/O Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connector Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options Available From EPSON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tested Operating Environments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A-2
A-2
A-3
A-4
A-5
A-6
A-6
A-7
A-7
A-7
A-8
A-8
A-9
A-10
A-11
A-12
A-12
A-14
A-15
A-15
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