Printer User Manual
Table Of Contents
- Copyright and Trademarks
- Contents
- Safety Instructions
- Getting to Know Your Printer
- Printer Features and Various Printing Options
- Paper Handling
- Using the Printer Software with Windows
- About the Printer Software
- Making Changes to Printer Settings
- Making the print quality settings
- Duplex printing
- Displaying information about consumables with the printer driver
- Ordering Consumables
- Resizing printouts
- Modifying the print layout
- Using a watermark
- Using headers and footers
- Using an overlay
- Using storage form overlay
- Making Extended Settings
- Making Optional Settings
- Printing a status sheet
- Using the Reserve Job Function
- Monitoring Your Printer Using EPSON Status Monitor
- Setting Up the USB Connection
- Canceling Printing
- Uninstalling the Printer Software
- Sharing the Printer on a Network
- Using the Printer Software with Macintosh
- Using the PostScript Printer Driver
- Using the PCL6/PCL5 Printer Driver
- Using the Control Panel
- Installing Options
- Replacing Consumable Products
- Cleaning and Transporting the Printer
- Troubleshooting
- Clearing Jammed Paper
- Printing a Status Sheet
- Operational Problems
- Printout Problems
- Color Printing Problems
- Print Quality Problems
- Memory Problems
- Paper Handling Problems
- Problems Using Options
- Correcting USB Problems
- Status and Error Messages
- Canceling Printing
- Printing in the PostScript 3 Mode Problems
- The printer does not print correctly in the PostScript mode
- The printer does not print
- The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Mac OS 10.3.x and 10.4.x), Print Center (Mac OS 10.2.x), or Chooser (Mac OS 9)
- The font on the printout is different from that on the screen
- The printer fonts cannot be installed
- The edges of texts and/or images are not smooth
- The printer does not print normally via the USB interface
- The printer does not print normally via the network interface
- An undefined error occurs (Macintosh only)
- Insufficient memory to print data (Macintosh only)
- Customer Support
- Technical Specifications
- Index

Troubleshooting 276
EPSON AcuLaser C3800 User's Guide
Status and Error Messages
You can see the printer’s status and error messages on the LCD panel. For more
information, see "Status and Error Messages" on page 192.
Canceling Printing
You can cancel printing from your computer by using the printer driver or from the printer’s
control panel.
To cancel a print job before it is sent from your computer, for Windows, see "Canceling
Printing" on page 91 or for Macintosh, see "Canceling Printing" on page 145.
The + Cancel Job button on your printer is the quickest and easiest way to cancel printing.
For instructions, see "Canceling Printing" on page 210.
Printing in the PostScript 3 Mode Problems
The problems listed in this section are those that you may encounter when printing with the
PostScript driver. All procedural instructions refer to the PostScript printer driver.
The printer does not print correctly in the PostScript mode
Cause What to do
The printer’s emulation mode setting is
incorrect.
The printer is set to the Auto mode by default, so that
it can automatically determine the encoding used in
the received print job data and select the
appropriate emulation mode. However, there are
situations where the printer cannot select the correct
emulation mode. In this case, it must be set manually
to PS3.
Set the emulation mode through the SelecType
Emulation menu on the printer. See "Emulation
Menu" on page 173.