Printer User Manual
Table Of Contents
- Copyright and Trademarks
- Contents
- Safety Instructions
- Getting to Know Your Printer
- Printer Features and Various Printing Options
- Paper Handling
- Using the Printer Software with Windows
- About the Printer Software
- Making Changes to Printer Settings
- Making the print quality settings
- Duplex printing
- Displaying information about consumables with the printer driver
- Ordering Consumables
- Resizing printouts
- Modifying the print layout
- Using a watermark
- Using headers and footers
- Using an overlay
- Using storage form overlay
- Making Extended Settings
- Making Optional Settings
- Printing a status sheet
- Using the Reserve Job Function
- Monitoring Your Printer Using EPSON Status Monitor
- Setting Up the USB Connection
- Canceling Printing
- Uninstalling the Printer Software
- Sharing the Printer on a Network
- Using the Printer Software with Macintosh
- Using the PostScript Printer Driver
- Using the PCL6/PCL5 Printer Driver
- Using the Control Panel
- Installing Options
- Replacing Consumable Products
- Cleaning and Transporting the Printer
- Troubleshooting
- Clearing Jammed Paper
- Printing a Status Sheet
- Operational Problems
- Printout Problems
- Color Printing Problems
- Print Quality Problems
- Memory Problems
- Paper Handling Problems
- Problems Using Options
- Correcting USB Problems
- Status and Error Messages
- Canceling Printing
- Printing in the PostScript 3 Mode Problems
- The printer does not print correctly in the PostScript mode
- The printer does not print
- The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Mac OS 10.3.x and 10.4.x), Print Center (Mac OS 10.2.x), or Chooser (Mac OS 9)
- The font on the printout is different from that on the screen
- The printer fonts cannot be installed
- The edges of texts and/or images are not smooth
- The printer does not print normally via the USB interface
- The printer does not print normally via the network interface
- An undefined error occurs (Macintosh only)
- Insufficient memory to print data (Macintosh only)
- Customer Support
- Technical Specifications
- Index

Troubleshooting 278
EPSON AcuLaser C3800 User's Guide
The font on the printout is different from that on the screen
The printer fonts cannot be installed
The edges of texts and/or images are not smooth
Cause What to do
The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the
computer that you are using. Otherwise, the font
that you select is substituted by some other font for
display on the screen.
For Windows users only
The Send TrueType fonts to printer according
to the font Substitution Table setting on the
Fonts sheet of the printer’s Properties dialog
box is turned on, but the TrueType fonts are
not replaced by the printer fonts.
(For Windows Me or 98)
The appropriate substitution fonts are not
correctly specified on the Device Settings
sheet of the printer’s Properties dialog box.
(For Windows XP. XP x64, or 2000)
If the Send TrueType fonts to printer according to the
font Substitution Table setting on the Fonts sheet of
the printer’s Properties dialog box is turned on,
TrueType fonts are replaced by the printer fonts
before they are printed. Specify the appropriate
substitution fonts using the Font Substitution Table.
Specify the appropriate substitution fonts using the
Font Substitution Table.
Cause What to do
The Emulation menu in the printer’s Control
Panel is not set to PS3 for the interface that
you are using.
Change the Emulation menu setting to PS3 for the
interface that you are using, then try reinstalling the
printer fonts again.
Cause What to do
The Print Quality is set to Fast. Change the Print Quality setting to Quality or Super.
The printer does not have sufficient memory. Increase the printer memory.