Printer User Manual
Table Of Contents
- Copyright and Trademarks
- Contents
- Safety Instructions
- Getting to Know Your Printer
- Printer Features and Various Printing Options
- Paper Handling
- Using the Printer Software with Windows
- About the Printer Software
- Making Changes to Printer Settings
- Making the print quality settings
- Duplex printing
- Displaying information about consumables with the printer driver
- Ordering Consumables
- Resizing printouts
- Modifying the print layout
- Using a watermark
- Using headers and footers
- Using an overlay
- Using storage form overlay
- Making Extended Settings
- Making Optional Settings
- Printing a status sheet
- Using the Reserve Job Function
- Monitoring Your Printer Using EPSON Status Monitor
- Setting Up the USB Connection
- Canceling Printing
- Uninstalling the Printer Software
- Sharing the Printer on a Network
- Using the Printer Software with Macintosh
- Using the PostScript Printer Driver
- Using the PCL6/PCL5 Printer Driver
- Using the Control Panel
- Installing Options
- Replacing Consumable Products
- Cleaning and Transporting the Printer
- Troubleshooting
- Clearing Jammed Paper
- Printing a Status Sheet
- Operational Problems
- Printout Problems
- Color Printing Problems
- Print Quality Problems
- Memory Problems
- Paper Handling Problems
- Problems Using Options
- Correcting USB Problems
- Status and Error Messages
- Canceling Printing
- Printing in the PostScript 3 Mode Problems
- The printer does not print correctly in the PostScript mode
- The printer does not print
- The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Mac OS 10.3.x and 10.4.x), Print Center (Mac OS 10.2.x), or Chooser (Mac OS 9)
- The font on the printout is different from that on the screen
- The printer fonts cannot be installed
- The edges of texts and/or images are not smooth
- The printer does not print normally via the USB interface
- The printer does not print normally via the network interface
- An undefined error occurs (Macintosh only)
- Insufficient memory to print data (Macintosh only)
- Customer Support
- Technical Specifications
- Index

Troubleshooting 280
EPSON AcuLaser C3800 User's Guide
An undefined error occurs (Macintosh only)
Insufficient memory to print data (Macintosh only)
For Windows users only
Printing cannot be performed using the
network interface.
Click Advanced on the PostScript sheet of the
printer’s Properties, then change the Data Format
setting from ASCII data (default) to TBCP (Tagged
binary communications protocol).
When the Binary setting is set to On, TBCP is not
available. Use the Binary protocol. See "PS3 Menu" on
page 184 for details.
Cause What to do
The version of the Mac OS that you are using
is unsupported.
This printer’s driver can only be used on Macintosh
computers running Mac OS 9 version 9.1 or later, and
Mac OS X version 10.2.x or later.
Cause What to do
The Macintosh printer driver uses available
memory in the system to process print data.
Try one of the following to free up memory for
printing:
❏ Reduce the RAM cache setting in the
Memory control panel (Mac OS 9).
❏ Close applications that are not in use.
❏ Increase the memory allocation for the
application that you are printing from
(Mac OS 9).
❏ Turn off background printing.