Specifications

Troubleshooting 387
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The printed image is light or faint
New :For color product
The printer may have loaded more
than one sheet at a time.
Remove the paper stack and fan it. Tap it
on a flat surface to even the edges, then
reload the paper.
There may be no toner left in the
toner cartridge.
If the message on the LCD panel or in
EPSON Status Monitor indicates that the
amount of toner is low, replace the toner
cartridge. See "Toner Cartridge" on page
312.
You can also check the remaining toner
with the following symbols on the Basic
Settings tab in the printer driver.
Toner low: !
Toner end: ×
The problem may be with your
application or interface cable.
Print out a status sheet. See "Printing a
Status Sheet" on page 267. If a blank page
is ejected, the problem may be with the
printer. Turn off the printer and contact
your dealer.
The Paper Size setting may be
incorrect.
Make sure the correct paper size is set in
the Tray Menu on the control panel.
There may be a problem with the
photoconductor unit.
Replace the photoconductor unit. See
"Photoconductor Unit" on page 318.
MP Tray Size setting may be
incorrect.
When loading paper for which the size is
not specified with Auto setting, specify
the correct paper size on the MP Tray Size
setting in the Tray Menu on the control
panel.
The protective tape may not be
pulled out of the toner cartridge.
Make sure that the protective tape has
been pulled out completely. See "Toner
Cartridge" on page 312 for details.
Cover A, B, and D are not attached
correctly.
Make sure that cover A, B, and D are
closed securely. Remove the
photoconductor unit, confirm that there
is no paper remaining in the printer, then
reinstall the photoconductor unit.
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