Operation Manual

The Ready light is on but nothing prints
Cause What to do
Your computer may not be properly connected to the
printer.
Perform the procedure illustrated in the Setup Guide.
The interface cable may not be plugged in securely. Check both ends of the interface cable between the printer and
the computer.
You may not be using the correct interface cable. If you are using the parallel interface, make sure that the cable is a
double-shielded, twisted-pair interface cable no more than six
feet in length.
If you are using the USB interface, use a cable that is compatible
with Hi-Speed USB.
Your application software is not properly set up for your
printer.
Make sure that the printer is selected in your application software.
Your computer system’s memory is too small to handle
the volume of data in your document.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer if
you can.
The remaining service life of the consumables is not updated (Windows only)
Cause What to do
The interval between updating information for the
consumables is too long.
Press the Get Information Now button on the Consumable Info
Settings dialog box. You can also change the interval for updating
information about the consumables on the Consumable Info
Settings dialog box.
Cannot install software or drivers
Cause What to do
You are not accessing the operating system with the
administrator privilege.
Access the operating system with the administrator privilege.
Epson AcuLaser C9300 Series User's Guide
Troubleshooting 156