Operation Manual

The printer does not print
Cause What to do
An incorrect printer driver is selected. Make sure that the PostScript printer driver that you are using to
print is selected.
The Emulation Menu in the printer’s Control Panel is set
to a mode other than Auto or PS3 for the interface that
you are using.
Change the mode setting to either Auto or PS3.
The printer or its driver does not appear in utilities in the printer configuration
(Macintosh only)
Cause What to do
The printer name has been changed. Ask the network administrator for details, then select the
appropriate printer name.
The AppleTalk zone setting is incorrect.
Open the Print & Fax (for Mac OS X 10.5) or Printer Setup Utility
(Mac OS X 10.4), then select the AppleTalk zone that the printer is
connected to.
The font on the printout is different from that on the screen
Cause What to do
The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the computer
that you are using. Otherwise, the font that you select is
substituted by some other font for display on the screen.
For Windows users only
The appropriate substitution fonts are not correctly
specified on the Device Settings tab of the printer’s
Properties dialog box.
Specify the appropriate substitution fonts using the Font
Substitution Table.
Epson AcuLaser C9300 Series User's Guide
Troubleshooting 170