User’s Guide NPD4346-00 EN
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Contents Copyright and Trademarks Operating System Versions Safety Instructions Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Setting up the printer. . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Lower Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Selecting and Using Print Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Replacement Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Chapter 5 Cleaning and Transporting the Printer Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Cleaning the pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide A vertical line appears on the printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Toner smudges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Areas are missing in the printed image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Using EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Uninstalling the printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Sharing the printer on a network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Appendix B Where To Get Help Contacting Epson Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Before Contacting Epson. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Help for Users in Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide PCL is the registered trademark of Hewlett-Packard Company. Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2010 Seiko Epson Corporation. All rights reserved.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, 2000, Server 2008, Server 2008 x64, Server 2008 R2, Server 2003, and Server 2003 x64. ❏ Windows 7 refers to Windows 7 Ultimate Edition, Windows 7 Home Premium Edition, Windows 7 Home Basic Edition, and Windows 7 Professional Edition.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Safety Instructions Warnings, Cautions, and Notes w Warnings must be followed carefully to avoid bodily injury. c Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Important Safety Instructions Setting up the printer ❏ Be sure to lift the printer by the correct positions as shown below.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug. ❏ Avoid using an electrical outlet that is controlled by wall switches or automatic timers. Accidental disruption of power can erase valuable information in your computer’s and printer’s memory. ❏ Make sure that there is no dust on the socket. ❏ Be sure to insert the plug completely into the electrical outlet. ❏ Do not handle the plug with wet hands.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Finding the place for the printer When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation. a 20 cm b 20 cm c 30 cm d 50 cm e 30 cm To install and use any of the following options, you will need the indicated amount of additional space.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ Do not put your printer where the cord will be stepped on. ❏ Do not use printer in a damp environment. ❏ Avoid locations that are subject to direct sunlight, excessive heat, moisture, oil vapor, or dust. ❏ Do not place the printer on an unstable surface. ❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not block or cover them.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury. ❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. ❏ Do not sit or lean on the printer. Do not put heavy objects on the printer. ❏ Do not use any kind of combustible gases in or around the printer.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ Be sure to keep consumable products and maintenance parts out of the reach of children. ❏ When handling a toner cartridge, always place it on a clean, smooth surface. ❏ Do not attempt to modify a toner cartridge or take it apart. ❏ Do not touch the toner. Always keep toner away from your eyes. If toner gets on your skin or clothes, wash it off with soap and water immediately.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Safety Information Laser safety labels w Warning: The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in the IEC60825 specifications. A label similar to the one shown below is attached to the back of printers in countries where required.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Ozone exposure limit The Epson laser printer generates less than 3 mg/h of continuous printing.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Chapter 1 Getting to Know Your Printer Where to Find Information Setup Guide Provides you with information on assembling the printer and installing the printer software. User’s Guide (this manual) Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Printer Parts Front view a. top cover (cover A) b. control panel c. standard lower paper cassette d. MP tray (Multi-Purpose tray) e. subtray f.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide DN model a. rear cover b. AC inlet c. power switch d. option cover e. parallel interface connector (only for the D model) f. USB interface connector g. network interface connector (only for the DN model) Note: This manual uses D model as an example of the rear view illustrations.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Inside the printer a. fuser unit b. photoconductor unit c. toner cartridge d. developer unit e. pickup roller f.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Control panel a. Information button Prints status sheets when the Error light is off and no warning is indicated. Prints a status sheet when pressed once. If your printer is a DN model, pressing this button for more than two seconds prints a network status sheet. Clears the warning when a warning is indicated. b. Job Cancel button Press once to cancel the current print job.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide g. Paper light (Orange) Turns on or flashes, and when in combination with the Error light, usually indicates a paper-related problem. On usually indicates a paper jam, while flashing usually indicates a paper-related error or warning, such as when the paper source is empty. h. Toner light (Orange) On when the printer’s toner cartridge has run out of toner. Flashes to indicate that toner is running low.
Epson AcuLaser M2300/M2310/M2400/M2410 Series Product name Product code High Capacity Toner Cartridge (For Epson AcuLaser M2400/M2410 series only) 0582/0586 Standard Capacity Toner Cartridge 0583/0587 Return High Capacity Toner Cartridge (For Epson AcuLaser M2400/M2410 series only) 0584/0588 Return Standard Capacity Toner Cartridge 0585/0589 User’s Guide Note: ❏ Toner cartridge part numbers vary by location. ❏ Return toner cartridges are not sold in some areas.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Chapter 2 Printing Tasks Loading Paper into Your Printer This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Selecting and Using Print Media” on page 33. For specifications or details about the paper types and sizes, see “Paper” on page 151. Note: After you load papers, make sure to set the paper size/paper type in the Printer Settings dialog in the printer driver.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Slide the paper guides outward to accommodate the paper you are loading. 3. Load a stack of the desired paper on the center of the paper tray with the printable surface facing up. Then adjust the paper guide to the size of the paper. Note: ❏ Make sure to load the paper as far as it will go inside the MP tray.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ Make sure that you do not load paper beyond the limit tab. a. limit tab 4. Raise the stopper. Note: ❏ When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts from being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts, remove them from the tray. ❏ Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up).
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note: Do not remove the pickup roller without a qualified service representative. 1. Align the groove on the right edge of the pickup roller with the white rod, and then slide the pickup roller onto the rod. 2. Slide the locking lever to the right until it stops, and insert the gray rod into the hole on the pickup roller. 3. Push the locking lever up to lock the pickup roller.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Lower Paper Cassette Unit This cassette gives you a second paper source in addition to the MP tray. 1. Pull the paper cassette out from the unit. 2. Pinch the tab and slide the paper guides to the size of paper. Note: ❏ For the standard lower paper cassette, when the size of the paper being loaded is bigger than A4, push the release lever and extend the paper cassette to accommodate the paper.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ For the optional paper cassette, when the size of the paper being loaded is bigger than A4, detach the green stopper and attach it to the paper guide. 3. Load a stack of the desired paper on the center of the paper cassette with the printable surface facing down. Note: ❏ Make sure that you do not load paper beyond the limit mark.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide a. limit mark ❏ Load letterheads with the printable side facing down and with the letterhead portion at the top. 4. Insert the loaded paper cassette back into the unit. 5. Raise the stopper. Note: When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts from being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts, remove them from the tray.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Selecting and Using Print Media You can use special media, such as labels, envelopes, thick paper, and transparencies. Note: ❏ Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Envelopes Available envelopes: ❏ Envelopes that have no glue or no tape c Cautions Do not use any window envelope other than the ones designed for laser printers. The plastic on most window envelopes will melt. Available paper source: ❏ MP tray Printer driver settings: Paper Size: MON, C10, DL, C5, C6, IB5 Paper Source: MP Tray Note: ❏ Set the envelope with the printable surface facing up.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ MP tray Printer driver settings: Paper Size: A4, A5, B5, LT, EXE Paper Source: MP Tray Paper Type: Thick (121 to 220 g/m2 paper) Semi-thick paper Available paper source: ❏ MP tray ❏ Standard lower paper cassette ❏ Optional paper cassette Printer driver settings: Paper Size: A4, A5, B5, LT, EXE Paper Source: Auto Selection Paper Type: Semi-Thick (91 to 120 g/m2 paper) Transparencies Available paper source: ❏ MP tray Printer driver set
Epson AcuLaser M2300/M2310/M2400/M2410 Series Paper Type: User’s Guide Transparency Custom paper size Available paper size: ❏ 70.0 × 148.0 mm to 215.9 × 356.0 mm Available paper source: ❏ MP tray Printer driver settings: Paper Size: User Defined Size Paper Source: MP Tray Paper Type: Normal, Semi-Thick, or Thick Note: Depending on the quality of the non-standard size paper, the printing environment, or the printing procedure, the paper might skew.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ For Mac OS X, follow the steps bellow to save your custom paper size. 1. Open the Page Setup dialog box. 2. Select Manage Custom Sizes from the Paper Size drop-down list. 3. Click . 4. Double-click Untitled and enter the setting's name. 5. Specify the paper size and click OK. Cancelling a Print Job From the printer Press the + Cancel Job button on the printer’s control panel.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide In the Automatic setting, you can select a print mode according to your printing purpose. The printer driver makes optimal settings depending on the print mode you have selected. In the Advanced setting, you have more setting options. Note: The printer driver’s online help provides details on printer driver settings. Note for Macintosh users: ❏ For Mac OS X 10.4, Maximum cannot be selected from the Automatic settings.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select Basic Settings. 3. Select Automatic, then choose the resolution from the drop-down list. Using the Advanced setting For Windows users 1. Click the Basic Settings tab.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Select Advanced. Then select the most appropriate setting from the list according to the type of document or image you want to print. When you choose a predefined setting, other settings such as Print Quality and Graphics are set automatically. Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info. button on the Optional Settings tab. For Mac OS X users 1.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 3. Select Advanced, then click More Settings. 4. Set the appropriate setting in the Advanced dialog box. When you choose a predefined setting, other settings such as Print Quality and Graphics are set automatically. Changes are shown in the Summary drop-down list in the Print dialog box. Customizing print settings If you need to change detailed settings, make the settings manually.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select Basic Settings. 3. Select Advanced, then click More Settings. 4. Make appropriate settings. For details about each setting, click the button. 5. Click OK. Saving your settings You can save your custom settings. Note: ❏ You cannot use a predefined setting name for your custom settings.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide You can create new settings in the More Settings dialog box. When you create new settings, Custom Settings is displayed in the list on the Basic Settings tab. In this case, the original setting is not overwritten. To save the new settings, save them under a new name. For Mac OS X users 1. Open the Print dialog box. 2. Click Save or Save As in the Presets. 3. Type a name for your custom settings in the Name box, then click OK.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Setting the Advanced Layout Note for Macintosh users: The procedure below uses Mac OS X 10.4 as an example. Duplex printing This function allows you to print on both sides of the paper automatically. For Windows users 1. Click the Basic Settings tab. 2. Select the Duplex check box, then select Left, Top, or Right as the binding position. 3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog box. 4.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note: The alert screen appears on the computer. Click OK. For Mac OS X users 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select Basic Settings. 3. Select the Duplex check box, then select Left, Top, or Right as the binding position. 4. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog box. 5. Make appropriate settings.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Select the Print Layout check box and the number of pages you want to print on one sheet of paper. 3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box appears. 4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. For Mac OS X users 1. Open the Print dialog box. 2. Select Layout from the drop-down list.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 3. Select the number of pages you want to print on one sheet of paper from the drop-down list. 4. Click Print. Note: The Layout settings are a standard feature of Mac OS X. Resizing printouts This function allows you to enlarge or reduce your document. For Windows users 1. Click the Advanced Layout tab.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Select the Zoom Options check box. 3. If you want to resize pages automatically to fit the output paper, select the desired paper size from the Output Paper drop-down list. If you want to resize pages to a specified magnification, select the Zoom To check box, then specify the percentage. You can also select the output paper size. 4.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 3. Select Scale to fit paper size and select the desired paper size from the drop-down list. Note: If you select Scale down only, your documents are not enlarged even if you select the large paper size. Printing watermarks This function allows you to print a text-based or image-based watermark on your document. For Windows users 1. Click the Advanced Layout tab.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Select a watermark that you want to use from the Watermark drop-down list. 3. If you want to make detailed settings, click Watermark Settings, and make appropriate settings. For details about each setting, see online help. 4. Click OK. For Mac OS X users 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select Basic Settings.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 3. Click Stamp Function. 4. Select the Watermark check box, then click Watermark Settings. 5. Select a watermark from the Watermark drop-down list. 6. Make appropriate settings. For details about each setting, see online help. 7. Click OK. Making a new watermark For Windows users 1. Click the Advanced Layout tab. 2. Click New/Delete. 3. Select Text or BMP and type a name for the new watermark in the Name box. 4.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note: ❏ To edit the saved text watermark, select it from the List box, then follow the step 4 to 6. ❏ To remove the saved watermark, select it from the List box, then click Delete. After removing it, be sure to click OK to close the dialog box. 7. Click OK. Note: ❏ You can register up to 10 custom watermarks. ❏ The saved watermarks can only be used with the printer driver you saved them to.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 5. Click New/Delete. 6. Click Add Text or Add Image on the Custom Settings dialog box. 7. If you select Add Text, type the watermark text, select the Font and Style, then click OK on the Edit Text dialog box. If you select Add Image, select an image file (PDF, PNG, or JPG), then click Open. Note: To type the watermark text, open the text input dialog box by clicking the text box. Type the text, then click OK. 8.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Select the Header/Footer check box, then click Header/Footer Settings. 3. Select the items from the drop-down list. Note: If you select Collate Number, the number of copies is printed. 4. Click OK. For Mac OS X users 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select Basic Settings.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 3. Click Stamp Function. 4. Select the Header/Footer check box, then click Header/Footer Settings. 5. Select the items from the drop-down list. Note: If you select Collate Number, the number of copies is printed. 6. Click OK. Printing with an overlay This function allows you to print a standard form or letterhead onto the original document. Note: ❏ This function is for Windows only.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. From the application, access the printer driver. For details, see “Accessing the printer driver” on page 116. 3. Click the Advanced Layout tab. 4. Select the Form Overlay check box. 5. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears. 6. Type the form name in the Form Name box and its description in the Description box. 7.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Printing an overlaid document You can select the registered form data from the Paper Source drop-down list on the Basic Settings tab. For registering form data in the Paper Source, see step 8 in “Creating an overlay” on page 55. If overlay form data is not registered in the Paper Source or if you want to make detailed settings, follow the steps below. 1. Open the file to print with overlay data. 2. From the application, access the printer driver.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note: ❏ To delete an overlaid form pre-setting, follow the step 1, select the pre-settings name you want to delete from Form Pre-Settings drop-down list, click Delete. then click OK. ❏ You can save up to 20 pre-settings. Printing Web Pages to Fit Your Paper Size This function allows you to make Web pages fit to your paper size when printing. Install EPSON Web-To-Page from the printer Software Disc. Note: This software is for Windows only.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Chapter 3 Installing Options Optional Paper Cassette Unit For details about the paper types and sizes that you can use with the optional paper cassette unit, see “Lower Paper Cassette Unit” on page 30. For specifications, see “Optional paper cassette unit” on page 156. Note: You can add an optional paper cassette unit (Epson AcuLaser M2300/M2310 series) or two optional paper cassette units (Epson AcuLaser M2400/M2410 series) to the printer.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide D model DN model * OFF c Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Carefully remove the optional paper cassette unit from its carton and place it where you intend to set up the printer. Note: ❏ Remove the protective materials from the unit.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ Keep all protective materials in case you want to ship the optional paper cassette unit in the future. 3. Carefully, grasp the printer at the position indicated below and lift it carefully. 4. Align the corners of the printer and the unit, then lower the printer gently onto the unit so that the connector and two pins on the top of the unit fit into the terminal and the holes on the bottom of the printer respectively.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 5. Pull the paper cassette out from the unit. 6. Turn the lever to the position as shown below to lock the optional paper cassette unit. 7. Insert the paper cassette back into the unit. 8. Reconnect all the interface cables and the power cord.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 9. Plug the printer’s power cord into an electrical outlet. 10. Turn on the printer. To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Status Sheet” on page 93. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 117.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 1. Turn the printer off and unplug the power cord. * OFF c Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Remove the screw on the option cover on the back of the printer using the screw driver.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 3. Remove the option cover. 4. Identify the memory slot. The position is shown below. a. memory slot 5. Push a white stopper until it stops.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 6. Insert the memory module into the memory slot until it stops. 7. Slide the white stopper back toward you to lock the memory module. c ❏Caution: Do not apply too much force. ❏ Be sure to insert the memory facing the correct way. ❏ Do not remove any modules from the circuit board. Otherwise, the printer will not work. 8. Reattach the option cover. 9. Tighten the screw on the option cover using the screw driver. 10.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 117. Note for Macintosh users: When you have attached or removed printer options, you need to delete the printer using Print & Fax (for Mac OS X 10.5 or later) or Print Setup Utility (for Mac OS X 10.4), and then re-register the printer.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Chapter 4 Replacing Consumable Products/Maintenance Parts Precautions During Replacement Always observe the following handling precautions when replacing consumable products or maintenance parts: For details about replacement, see the instructions that come with the consumable products or maintenance parts. w Warning: ❏ Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas.
Epson AcuLaser M2300/M2310/M2400/M2410 Series Light pattern User’s Guide Description Replace Toner Explanation: The toner cartridge has reached the end of its service life and need to be replaced. When the Error light turns on, you cannot continue printing. Replace the toner cartridge with a new one. See “Replacing Consumable Products/Maintenance Parts” on page 68 for instructions. Replace Maintenance Unit Explanation: The maintenance unit has reached the end of its service life and need to be replaced.
Epson AcuLaser M2300/M2310/M2400/M2410 Series c User’s Guide Caution: ❏ You must completely open the printer cover when replacing the toner cartridge; otherwise, you may damage the printer. ❏ Never touch the developing roller that is exposed after removing the protective cover; otherwise, print quality may decline. ❏ When you replace the toner cartridge, wipe paper dust and marks from the metal roller inside the printer with a dry and soft cloth as shown below.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Chapter 5 Cleaning and Transporting the Printer Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent. c Caution: Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the components and the case.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Pull the paper cassette unit out and remove the papers. 3. Gently wipe the rubber parts of the pickup roller inside the printer with a well-wrung wet cloth. 4. Load the papers back on the paper cassette unit and reinstall the cassette.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Cleaning inside the printer 1. Open the top cover and MP tray. 2. Remove the developer unit containing the toner cartridge. 3. Put your finger into the hole of the outer green knob on each side of the photoconductor unit. Then, pull the photoconductor unit towards you.
Epson AcuLaser M2300/M2310/M2400/M2410 Series w User’s Guide Warning: Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so. Caution: Never touch the developing roller that is exposed after removing the protecting cover; otherwise, print quality may decline.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 4. Wipe paper dust and marks from the metal roller inside the printer with a dry and soft cloth as shown below. * metal roller 5. Move the green cleaning lever of the photoconductor wire back and forth slowly several times from one end to the other. Note: ❏ If the protective tape is stuck on the photoconductor unit, remove the tape before moving the cleaning lever.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 6. Insert the photoconductor unit slowly all the way in. 7. Insert the developer unit containing the toner cartridge slowly all the way in. Note: Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up). For the location of the locking lever and pickup roller, see “Inside the printer” on page 22. If the locking lever is in the unlocked position (down), the pickup roller may have come off.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 8. Close the top cover and MP tray. Transporting the Printer For long distances Before you move the printer, prepare the location where you are going to place it. See the following sections. ❏ “Setting up the printer” on page 11 ❏ “Finding the place for the printer” on page 13 Repacking the printer If you need to transport your printer for long distances, carefully repack it using the original box and packing materials. 1.
Epson AcuLaser M2300/M2310/M2400/M2410 Series c User’s Guide Caution: Do not remove the photoconductor unit. If you carry the printer without the photoconductor unit installed, the printer may be damaged. 2. Attach the protective materials onto the printer, then repack the printer in its original box. c Caution: When moving the printer, always keep it horizontal. For short distances Before you move the printer, prepare the location where you are going to place it. See the following sections.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Chapter 6 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the EPSON Status Monitor provides alert messages. Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper. ❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause other paper jams. Pull it gently in order to avoid tearing.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Paper Jam around the standard lower paper cassette 1. Remove the standard paper cassette, gently pull any sheets of paper out, and reinstall the paper cassette. Paper Jam around the 250-sheet Paper Cassette Unit 1. Remove the optional paper cassette, gently pull any sheets of paper out, and reinstall the paper cassette.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Remove the standard paper cassette, gently pull any sheets of paper out, and reinstall the paper cassette. Paper Jam in the 250-sheet Paper Cassette Unit 1. Remove the optional paper cassettes from the bottom one, then gently pull any sheets of paper out.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Reinstall the paper cassettes. Paper Jam inside the printer 1. Open the top cover and MP tray. 2. Remove the developer unit containing the toner cartridge.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 3. Put your finger into the hole of the outer green knob on each side of the photoconductor unit. Then, pull the photoconductor unit towards you. w Warning: Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Caution: Never touch the developing roller that is exposed after removing the protecting cover; otherwise, print quality may decline. c❏ ❏ Do not expose the photoconductor unit to room light any longer than necessary. ❏ Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may decline. 4. Gently pull any sheets of paper out straight towards you.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 5. Insert the photoconductor unit slowly all the way in. 6. Insert the developer unit containing the toner cartridge slowly all the way in. Note: ❏ If you cannot insert the developer unit all the way in, remove and insert the photoconductor unit, then insert the developer unit again. ❏ Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up).
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 7. Close the top cover and MP tray. Paper Jam around the MP tray 1. Remove the paper on the subtray, then bring the subtray back into the MP tray. c Caution: Even if you see any jammed paper when you perform this step, do not pull it out. Otherwise, the printer may be damaged.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Open the top cover. 3. Remove the developer unit containing the toner cartridge. 4. Put your finger into the hole of the outer green knob on each side of the photoconductor unit. Then, pull the photoconductor unit towards you.
Epson AcuLaser M2300/M2310/M2400/M2410 Series w User’s Guide Warning: Be careful not to touch the fuser, which is marked CAUTION, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so. Caution: Never touch the developing roller that is exposed after removing the protecting cover; otherwise, print quality may decline.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 5. Gently pull any sheets of paper out straight towards you. Note: If the paper is stuck in the clear window, open the window to remove the jammed paper. 6. Insert the photoconductor unit slowly all the way in.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 7. Insert the developer unit containing the toner cartridge slowly all the way in. Note: If you cannot insert the developer unit all the way in, remove and insert the photoconductor unit, then insert the developer unit again. 8. Close the top cover and load the paper back on the MP tray. Note: ❏ Make sure that the locking lever for the pickup roller of the MP tray is in the locked position (up).
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Paper Jam around the rear cover 1. Open the rear cover. 2. Pull the green labeled lever down and gently pull any sheets of paper out. 3. Close the rear cover.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 4. Open and close the top cover. Paper Jam around the DM tray 1. Remove the standard paper cassette. 2. From the rear view, push the DM tray and gently pull any sheets of paper out. Note: Do not touch any metal part except the green lever on the DM tray.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 3. From the front view, push the DM tray and gently pull any sheets of paper out. 4. Reinstall the paper cassette. 5. Open and close the top cover. Printing a Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a status sheet using the printer’s control panel or the printer driver. To print a status sheet from the printer’s control panel, see “Control panel” on page 23.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Operational Problems The Ready light does not turn on Cause What to do The power cord may not be properly plugged into the electrical outlet. Turn off the printer, check the power cord connections between the printer and the electrical outlet, then turn the printer back on. The electrical outlet may be controlled by an outside switch or an automatic timer.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide The optional product is not available Cause What to do The printer does not recognize the optional product. Print a status sheet to see if the printer recognizes the optional product. If not, reinstall the optional product. For Windows users, EPSON Status Monitor is not installed. For Macintosh users, you do not re-register the printer.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Printout is garbled Cause What to do The interface cable may not be plugged in securely. Make sure that both ends of the interface cable are plugged in securely. You may not be using the correct interface cable. If you are using the USB interface, use a cable that is compatible with Hi-Speed USB. Note: If a status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified service representative.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Print Quality Problems The background is dark or dirty Cause What to do You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distorted or broken. Smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 151 for information on choosing paper. The paper path inside the printer may be dusty.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide A vertical line appears on the printout Cause What to do Either the metal roller or photoconductor wire inside the printer is dirty. Clean the metal roller and photoconductor wire inside the printer. For details, see “Cleaning inside the printer” on page 73. Toner smudges Cause What to do Your paper may be moist or damp. Do not store your paper in a humid or damp environment. You may not be using the correct type of paper for your printer.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Cause What to do The Paper Size setting may be incorrect. Make sure that the correct paper size is selected in the printer driver settings. MP Tray Paper Size setting may be incorrect. Make sure that you have selected MP Tray in the Paper Source drop-down list and specified the correct paper size in the printer driver settings. The cartridge seal may not be pulled out of the toner cartridge.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Cause What to do The toner cartridge may be near the end of its service life. If the message in EPSON Status Monitor indicates that the toner cartridge is near the end of its service life, replace it. See “Replacement Messages” on page 68. For Windows users, you can also check the remaining service life of the toner cartridge by looking at the Basic Settings tab in the printer driver.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Insufficient memory to print all copies Cause What to do The printer does not have sufficient memory to collate print jobs. Only one set of copies will be printed. Reduce the contents of print jobs, or add more memory. For information on installing more memory, see “Memory Module” on page 63. Paper Handling Problems Paper does not feed properly Cause What to do The paper guides are not set correctly.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Cause What to do The optional paper cassette may not be installed properly. See “Optional Paper Cassette Unit” on page 59 for instructions on installing an optional paper cassette unit. If the MP tray is being used, the MP tray’s pickup roller may have come off. Check if the locking lever is in the unlocked position (down). For the location of the locking lever and pickup roller, see “Inside the printer” on page 22.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Correcting USB Problems If you are having difficulty using printer with a USB connection, see if your problem is listed below, and take any recommended actions. USB connections USB cables or connections can sometimes be the source of USB problems. For best results, you should connect the printer directly to the computer’s USB port. If you must use multiple USB hubs, we recommend that you connect the printer to the first-tier hub.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide If About is displayed in the shortcut menu that appears, click it. If a message box with the words “Unidrv Printer Driver” appears, you must reinstall the printer software as described in the Setup Guide. If About is not displayed, the printer software has been installed correctly. Note: ❏ For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation process, click Yes.
Epson AcuLaser M2300/M2310/M2400/M2410 Series Server OS Client OS Additional Driver Windows 2000 Windows XP or 2000 clients Intel Windows 2000 Windows XP* Windows XP or 2000 clients Intel Windows 2000 or XP Windows XP x64 clients x64 Windows XP Windows XP or 2000 clients x86 Windows 2000, Windows XP and Windows Server 2003 Windows XP x64 clients x64 Windows XP and Windows Server 2003 Windows 7, Vista, XP, or 2000 clients x86 Type 3 - User Mode Windows 7 x64, Vista x64 or XP x64 clients x6
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note: How the lights change depends on an error type. Ignore this mark. Reset Explanation: The printer’s current interface has been reset and the buffer has been cleared. However, other interfaces are still active and retain their settings and data. Form Feed Explanation: The printer is ejecting paper due to a user request.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Ready Explanation: The printer is ready to receive data and print. Offline Explanation: The printer is not ready to print. Press the Start/Stop button. Cover Open Explanation: The cover on the printer is open. Close the cover. Print Data Error Explanation: The print data is deleted because it is incorrect. Make sure the appropriate printer driver are used.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Insufficient Memory for Current Task Explanation: The printer has insufficient memory to complete the current print job. Press the Information button on the control panel to clear the warning. To cancel the print job, use your computer to delete it from the print queue. To prevent this problem from recurring, add more memory to your printer as described in “Memory modules” on page 156, or reduce the resolution of the image to be printed.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Check Paper Type Explanation: The paper loaded in the printer does not match the paper type setting in the printer driver. Load the correct type of paper into the printer. To clear the warning, press the Information button on the control panel. ROM check Explanation: The printer is checking the ROM. Cancel Print Job Explanation: The printer is canceling the current print job. Wait until the cancellation is finished.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Write Error ROM Explanation: This warning indicates an internal error in the printer. Reset the printer. If this error persists, consult your dealer. Installed Toner Cartridge is Not a Genuine Epson Product Explanation: The installed toner cartridge is not a genuine Epson product. Installing a genuine toner cartridge is recommended. Using a non-genuine toner cartridge may affect print quality.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Replace Maintenance Unit (error) Explanation: The maintenance unit has reached the end of its service life and need to be replaced. Replace the maintenance unit with a new one. See “Replacing Consumable Products/Maintenance Parts” on page 68 for instructions. See also the instructions that come with the maintenance unit.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Paper Out Explanation: There is no paper in the specified paper source. Load paper of the size into the paper source. Paper Jam Explanation: A paper jam occurs. Clear the paper jam. See “Clearing Jammed Paper” on page 79 for instructions. Reset All Explanation: All printer settings have been reset to the default configuration, or to the last settings that were saved.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Printing in the PostScript 3 Mode Problems (Epson AcuLaser M2400/ M2410 series only) The problems listed in this section are those that you may encounter when printing with the PostScript driver. All procedural instructions refer to the PostScript printer driver. The printer does not print Cause What to do An incorrect printer driver is selected. Make sure that the PostScript printer driver that you are using to print is selected.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide The edges of texts and/or images are not smooth Cause What to do The Print Quality is set to Fast. Change the Print Quality setting to Fine or Maximum. The printer does not have sufficient memory. Increase the printer memory. The printer does not print normally via the USB interface Cause What to do For Windows users only The printer cannot print binary data when it is connected to the computer via the USB interface.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Cause What to do For Windows users only Click Advanced on the PostScript sheet of the printer’s Properties, then change the Data Format setting from ASCII data (default) to TBCP (Tagged binary communications protocol). The print data is too large. When the Binary setting is set to On, TBCP is not available. Use the Binary protocol. For details about setting, see the Network Guide.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Chapter 7 About the Printer Software Using the Printer Software for Windows Using the printer driver The printer driver is the software that allows you to adjust printer settings to get the best results. Note: The printer driver’s online help provides details on printer driver settings. Note for Windows Vista users: Do not press the power button or put your computer to standby or hibernate mode manually during printing.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Windows XP, Server 2003 users Click Start, click Printers and Faxes. Right-click your printer’s icon, then click Printing Preferences. Windows 2000 users Click Start, point to Settings, then click Printers. Right-click your printer’s icon, then click Printing Preferences. Printing a status sheet To confirm the current status of the printer, print a status sheet from the printer driver. Note: Print the status sheet on A4 size paper (Portrait.) 1.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note: ❏ This function is available only when EPSON Status Monitor is installed. ❏ This information might be different from the information displayed in EPSON Status Monitor. Use EPSON Status Monitor to get more detailed information about consumable products. ❏ If the genuine consumable products are not used, the level indicator and the alert icon showing the remaining service life are not displayed.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 3. Click Software List. Note: ❏ See the Network Guide for information on installing EPSON Status Monitor on a network. ❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor from the Software Disc with administrator privileges in each client. 4. Select Epson Status Monitor and then click the Next button. 5. Read the license agreement statement, then click Accept. 6.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note: ❏ You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional Settings tab on the printer driver. ❏ The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings tab in the printer driver. * About You can obtain information about EPSON Status Monitor such as product versions or interface versions. Simple Status You can check printer status, errors, and warnings.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Replacement Parts Information Note: To change the two windows above, click or . a. Paper: Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. b. Toner: Indicates the remaining service life of the toner cartridge. The toner icon flashes when the toner cartridge has some error or has neared the end of its service life. c.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note: The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used. Job Information a. Job Name: Displays the user’s print job names. Other user’s print jobs are displayed as --------. b. Status: Waiting: Indicates the print job is waiting to be printed. Spooling: Indicates the print job is being spooled on your computer. Deleting: Indicates the print job is being deleted.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note for Windows XP users: Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with Windows clients do not support the Job Management function.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Notice Settings a. Monitor the Printing Status check box: When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. b. More Settings button: Opens the More Settings dialog box to set how to display the tray icon. c. Pop-up Notice: Sets the notification to be displayed. d.
Epson AcuLaser M2300/M2310/M2400/M2410 Series j. Monitor Settings button: User’s Guide Opens the Monitor Settings dialog box to set the monitoring interval. Note for Windows 7 or Vista users: When Allow monitoring of shared printers check box is selected, the User Account Control dialog box will appear. Then click Continue to make the settings. Note: When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be monitored on the print server. Order Online a.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Uninstalling the printer software To uninstall the printer software, close all applications first, and then uninstall the printer software from the following menu on the Control Panel. ❏ Program and Features (for Windows 7, Vista, Server 2008) ❏ Change or Remove Programs (for Windows XP or Server 2003) ❏ Change or Remove icon (for Windows 2000) Select the printer software that you want to uninstall, and then click the item below.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note: ❏ When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be monitored on the print server. See “Notice Settings” on page 124. ❏ The print server and clients should be set on the same network system, and they should be under the same network management beforehand. Setting up the print server Follow the steps below to set up a computer as a print server and install the additional drivers on the server.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 3. Select Share this printer, then type the name in the share name. For a Windows 2000 print server, select Shared as, then type the name in the share name. Note: Do not use spaces or hyphens in the share name. 4. Click Additional Drivers. Note: If the computers of the server and clients use the same OS, you do not have to install the additional drivers. Just click OK after step3.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 5. Select Windows being used for clients, then click OK.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Setting up a client This section describes how to set up a client computer by accessing the shared printer on a network. Note: ❏ To share the printer on a Windows network, you need to set the print server. For details, see “Setting up the print server” on page 127. ❏ This section describes how to access the shared printer on a standard network system using the server (Microsoft workgroup).
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. For Windows 7, 7 x64, Vista or Vista x64, click Add a printer in the menu bar. For Windows XP or XP x64, click Add a printer in the Printer Tasks menu. For Windows 2000, double-click the Add Printer icon, then click Next. 3. For Windows 7, 7 x64, Vista or Vista x64, click Add a network, wireless or Bluetooth printer. If the shared printer is found automatically, proceed to step 5.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide For Windows 2000, type the name of the shared printer, or click Next. Note: ❏ You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)” in network path or queue name. ❏ You do not necessarily need to type the name of the shared printer. 5. For Windows 7 or 7 x64, search for the computer or server that is connected the shared printer in the Find Printers.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide For Windows XP, XP x64 and 2000, click the icon of the computer or server that is connected to the shared printer. When the dialog box to enter user name and password appears, enter the information about the print server, click the name of the shared printer, then click Next. Note: ❏ The name of the shared printer may be changed by the computer or server that is connected to the shared printer.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 7. Make sure of the settings, then click Finish. Installing the printer driver from the Software Disc Follow the instructions below to install the printer driver from the Software Disc that comes with your printer. The on-screen displays on the following pages may differ depending on the version of Windows OS. Note: ❏ When installing in Windows XP, XP x64, or 2000 clients, you must access Windows XP, XP x64, or 2000 as the Administrator.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 2. Insert the Software Disc, type the appropriate drive and folder names in which the printer driver for clients is located, then click OK. When installing drivers, “Digital Signature is not found.” may appear. Click Continue Anyway (for Windows 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64) or Yes (for Windows 2000), and continue installing. The folder name differs depending on the OS being used.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide From an operating system Register your printer in Print & Fax (for Mac OS X 10.5 or later) or Printer Setup Utility (for Mac OS X 10.4), click Print on the File menu of any application, then select your printer. From an application ❏ To set the paper size, select Page Setup or Print from the File menu on any application. ❏ To open the Printer Settings, select Print from the File menu on any application.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Using EPSON Status Monitor EPSON Status Monitor is a utility program that monitors your printer and gives you information about its current status. Accessing EPSON Status Monitor For Mac OS X 10.5 or later users 1. Open System Preferences, and then double-click the Print & Fax icon. 2. Select your printer from the Printers list and click Open Print Queue. 3. Click the Utility icon. For Mac OS X 10.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 4. Click the Utility icon. Note: You can also access EPSON Status Monitor by clicking the EPSON Status Monitor icon in the Dock. * Simple Status You can check the type of errors and a possible solution. This window appears when an error or warning occurs, and closes automatically once the problem is cleared. Detailed Status* You can monitor detailed printer status. When a problem occurs, the most probable solution is displayed.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Replacement Parts Information a. Paper: Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. b. Toner: Indicates the remaining service life of the toner cartridges. The toner icon flashes when the toner cartridge has some error or has neared the end of its service life. c. Maintenance Unit: Indicates the remaining service life of the maintenance unit.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Job Information a. Job Name: Displays the user’s print job names. Other user’s print jobs are displayed as --------. b. Status: Waiting: Indicates the print job is waiting to be printed. Spooling: Indicates the print job is being spooled on your computer. Deleting: Indicates the print job is being deleted. Printing: Indicates the print job is printed currently. Completed: Indicates the print job has been finished.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Notice Settings a. Printer drop-down list: Select your printer from the drop-down list. b. Monitor the printing status check box: When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. c Pop-up Notice: Sets the notification to be displayed. d.
Epson AcuLaser M2300/M2310/M2400/M2410 Series g. Monitor Settings button: Opens the Monitor Settings dialog box to set the monitoring interval. h. Save button: Saves new changes and closes the dialog box. User’s Guide Uninstalling the printer software For Mac OS X users 1. Quit all applications on the computer. 2. Insert the Epson printer Software Disc in your Macintosh. 3. Double-click the Printer folder. 4. Double-click the Driver folder. 5. Double-click your printer’s icon.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Using the PostScript Printer Driver (Epson AcuLaser M2400/M2410 series only) System requirements Printer hardware requirements Recommended Memory Standard + 64 MB (for duplex printing of image data at Fine) Note: Add more memory modules into your printer if the amount of memory currently installed does not meet your printing needs.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Using the PostScript printer driver with Windows To print in the PostScript mode, you will have to install the printer driver. See the appropriate sections below for installation instructions according to the interface that you are using to print.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 6. If the printer is connected to a USB interface, select USB, then click Next, or if the printer is connected to a parallel interface, select LPT1, then click Next. 7. Click Have Disk and specify the following path for the Software Disc. If your CD-ROM drive is D:, the path will be D:\ADOBEPS\(your printer name)\PS_SETUP. Then click OK. Note: Change the drive letter as needed for your system. 8. Select the printer, then click Next. 9.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide 6. Click Next. 7. Specify the IP address and port name, then click Next. 8. Click Finish. 9. Click Have Disk in the Add Printer Wizard and specify the following path for the Software Disc. If your CD-ROM drive is D:, the path will be D:\ADOBEPS\(your printer name)\PS_SETUP. Then click OK. Note: Change the drive letter as needed for your system. 10. Select the printer and click Next. 11.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Using the PostScript printer driver with Macintosh Installing the PostScript printer driver Note: Make sure that no applications are running on your Macintosh before installing the printer driver. For Mac OS X users Note: Make sure that Print & Fax (for Mac OS X 10.5 or later) or Printer Setup Utility (for Mac OS X 10.4) is not open. 1. Insert the printer Software Disc into your CD-ROM drive. 2. Double-click the CD-ROM icon. 3.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ You need to make the settings for your installed options manually when the printer is connected using USB, IP printing, or Bonjour. When the printer is connected using AppleTalk, the printer software automatically makes the settings. ❏ Make sure to specify ASCII as the data format in the application. 1. For Mac OS X 10.5 or later users, open the System Preferences, and then double-click the Print & Fax icon. For Mac OS X 10.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Note for Mac OS X 10.4 users: If ESC/Page driver is not installed, your printer model is automatically selected in the Printer Model List when you select your printer from the Name List while the printer is on. Bonjour Select your printer, the printer name is followed by (PostScript), from the Name List. Your printer model is automatically selected in the Printer Model List.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Using the PCL6 printer driver To print in the PCL mode, you will have to install the printer driver. Consult the customer support in your region regarding how to get the printer driver and system requirements such as the versions of supported operating systems.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Appendix A Technical Specifications Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Available paper types * Paper type Description Plain paper Weight: 60 to 90 g/m2 (Recycled paper is acceptable.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide ❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses high-temperature-sensitive ink (around 225 ˚C) ❏ Labels that peel easily or labels that do not cover the backing sheet completely ❏ Coated paper or special surface-colored paper ❏ Paper that has binder holes or is perforated ❏ Paper that has glue, staples, paper clips, or tape on it ❏ Paper that attracts static electricity ❏ Moist or
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 1200 × 1200 dpi Continuous printing speed*1: Epson AcuLaser M2300/M2310 series Up to 30 pages per minute at 600 dpi on A4 size paper Up to 15 pages per minute at 1200 dpi on A4 size paper Epson AcuLaser M2400/M2410 series Up to 35 pages per minute at 600 dpi on A4 size paper Up to 17.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Resident fonts: 84 scalable fonts, and 7 bitmap fonts for ESC/Page 95 scalable fonts, and 5 bitmap PCL5 80 scalable fonts, and 1 bitmap for PCL6 17 scalable fonts for PostScript3*2 RAM: 32 MB, expandable up to 288 MB (64MB, expandable up to 320 MB for the DN model) *1 Printing speed varies by paper source or other conditions. *2 Epson AcuLaser M2400/M2410 series only Environmental Temperature: Humidity: Altitude: * In use:* 10 to 32.
Epson AcuLaser M2300/M2310/M2400/M2410 Series Epson AcuLaser M2300 Epson AcuLaser M2400 Epson AcuLaser M2310 Epson AcuLaser M2410 4.2 A 4.2 A Average 491 W 505W MAX 830 W 840 W During ready mode 9W 9W During sleep mode* 3 W or below 4 W or below Rated current Power consumption * User’s Guide During printing Values represent power consumption while all operations are completely suspended. Power consumption varies depending on errors and operating conditions.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Ethernet interface You can use an IEEE 802.3 100BASE-TX/10 BASE-T straight-through shielded, twisted-pair interface cable with an RJ45 connector. Note: Ethernet Interface may not be available depending on the printer model.
Epson AcuLaser M2300/M2310/M2400/M2410 Series Memory size: User’s Guide 64 MB, 128 MB, or 256 MB Consumable Products Toner cartridge/Return toner cartridge Product code/Model: High Capacity Toner Cartridge 0582/0586*1*3*4 Standard Capacity Toner Cartridge 0583/0587*1*3 Return High Capacity Toner Cartridge*2 0584/0588*1*3*4 Return Standard Capacity Toner Cartridge*2 0585/0589*1*3 Storage temperature: 0 to 35˚C (32 to 95˚F) Storage humidity: 15 to 85% RH *1 This product conforms to CE marking
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Appendix B Where To Get Help Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
Epson AcuLaser M2300/M2310/M2400/M2410 Series Service Center: User’s Guide 80 Truong Dinh Street, District 1, Hochiminh City Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.
Epson AcuLaser M2300/M2310/M2400/M2410 Series Surabaya User’s Guide Hitech Mall lt IIB No. 12 Jl. Kusuma Bangsa 116 – 118 Surabaya Phone: (62) 31-5355035 Fax: (62)31-5477837 Yogyakarta Hotel Natour Garuda Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide http://www.epson.com.hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: (852) 2827-8911 Fax: (852) 2827-4383 Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web (http://www.epson.com.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Trunk Line: (63-2) 706 2609 Fax: (63-2) 706 2665 Helpdesk Direct Line: (63-2) 706 2625 E-mail: epchelpdesk@epc.epson.com.ph World Wide Web (http://www.epson.com.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide Index Setup Guide......................................................................19 User’s Guide.....................................................................19 A Available paper..................................................................151 C Canceling printing............................................................112 Consumable products replacing...........................................................................
Epson AcuLaser M2300/M2310/M2400/M2410 Series how to remove..................................................................67 specifications..................................................................156 MP tray Supported paper...............................................................26 O Optional paper cassette unit how to install....................................................................59 how to remove..................................................................
Epson AcuLaser M2300/M2310/M2400/M2410 Series R User’s Guide how to use.........................................................................49 Relocating the printer.........................................................13 Replacement Messages.......................................................68 S Service.................................................................................158 Sharing the printer Installing the printer driver from the Software Disc (Windows)........................