User`s guide

Toner smudges
Cause What to do
Your paper may be moist or damp. Do not store your paper in a humid or damp environment.
You may not be using the correct type of paper for your
printer.
Epson Color Laser Paper or smooth, high-quality copier paper is
recommended for best results. See “Available paper types” on
page 181 for information on choosing paper.
The paper path inside the printer may be dusty. Clean internal printer components by printing three pages with
only one character per page.
There may be a problem with the imaging cartridge. Replace the imaging cartridge. See “Replacing Consumable
Products” on page 116.
Areas are missing in the printed image
Cause What to do
Your paper may be moist or damp. This printer is sensitive to moisture absorbed by the paper. The
higher the moisture content in the paper, the lighter the printout.
Do not store paper in a humid or damp environment.
You may not be using the correct type of paper for your
printer.
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See “Available paper types” on
page 181 for information on choosing paper.
Completely blank pages are output
Cause What to do
The printer may have loaded more than one sheet at a
time.
Remove the paper stack and fan it. Tap it on a flat surface to even
the edges, then reload the paper.
The problem may be with your application or interface
cable.
Print out a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 147. If a blank page is
ejected, the problem may be with the printer. Turn off the printer
and contact your dealer.
The paper size setting may be incorrect. Make sure the correct paper size is set in the Tray Menu on the
control panel.
Epson AcuLaser M7000 Series User's Guide
Troubleshooting 154