Printer User Manual
Table Of Contents
- Copyright and Trademarks
- Operating System Versions
- Contents
- Safety Instructions
- Getting to Know Your Printer
- Printing Tasks
- Using the Control Panel
- Installing Options
- Replacing Consumable Products
- Cleaning and Transporting the Printer
- Troubleshooting
- Clearing Jammed Paper
- Printing a Configuration Status Sheet
- Operational Problems
- Printout Problems
- Print Quality Problems
- The background is dark or dirty
- White dots appear in the printout
- Print quality or tone is uneven
- Half-tone images print unevenly
- Toner smudges
- Areas are missing in the printed image
- Completely blank pages are output
- The printed image is light or faint
- The non-printed side of the page is dirty
- Print quality decreased
- Memory Problems
- Paper Handling Problems
- Problems Using Options
- Correcting USB Problems
- Status and Error Messages
- Canceling Printing
- Printing in the PostScript 3 Mode Problems
- The printer does not print correctly in the PostScript mode
- The printer does not print
- The printer or its driver does not appear in utilities in the printer configuration (Macintosh only)
- The font on the printout is different from that on the screen
- The printer fonts cannot be installed
- The edges of texts and/or images are not smooth
- The printer does not print normally via the USB interface
- The printer does not print normally via the network interface
- An undefined error occurs (Macintosh only)
- Printing in the PCL6/5 Mode Problems
- The printer does not print
- The printer does not print correctly in the PCL mode (only for Epson PCL6 printer driver)
- The printer does not start manual duplex printing (only for Epson PCL6 printer driver)
- The font on the printout is different from that on the screen
- The edges of texts and/or images are not smooth (only for Epson PCL6 printer driver)
- Cannot print from Citrix Presentation Server 4.5 (only for Epson PCL6 printer driver)
- About the Printer Software for Windows
- About the PostScript Printer Driver
- About the PCL Printer Driver
- Technical Specifications
- Where To Get Help
- Index
Printout Problems
The font cannot be printed
Cause What to do
For Windows users, you may use the printer fonts
substituted for specified TrueType fonts.
In the printer driver, choose the Print TrueType fonts as bitmap
check box in the Extended Settings dialog box.
The selected font is not supported by your printer. Make sure that you have installed the correct font. See the Font
Guide for more information.
Printout is garbled
Cause What to do
The interface cable may not be plugged in securely. Make sure that both ends of the interface cable are plugged in
securely.
You may not be using the correct interface cable. If you are using the parallel interface, make sure that the cable is
a double-shielded, twisted-pair interface cable no more than six
feet in length.
If you are using the USB interface, use a Revision 2.0 cable.
The emulation setting for the port may not be correct. Specify the emulation mode by using the printer’s control panel
menus. See “Emulation Menu” on page 69.
Note:
If a configuration status sheet does not print correctly, your printer may be damaged. Contact your
dealer or a qualified service representative.
The printout position is not correct
Cause What to do
The page length and margins may be set incorrectly in
your application.
Make sure that you are using the correct page length and margin
settings in your application.
The Paper Size setting may be incorrect. Make sure the correct paper size is set in the Tray Menu on the
control panel.
EPSON AcuLaser M8000 Series User's Guide
Troubleshooting 188