Printer User Manual
Table Of Contents
- Copyright and Trademarks
- Operating System Versions
- Contents
- Safety Instructions
- Getting to Know Your Printer
- Printing Tasks
- Using the Control Panel
- Installing Options
- Replacing Consumable Products
- Cleaning and Transporting the Printer
- Troubleshooting
- Clearing Jammed Paper
- Printing a Configuration Status Sheet
- Operational Problems
- Printout Problems
- Print Quality Problems
- The background is dark or dirty
- White dots appear in the printout
- Print quality or tone is uneven
- Half-tone images print unevenly
- Toner smudges
- Areas are missing in the printed image
- Completely blank pages are output
- The printed image is light or faint
- The non-printed side of the page is dirty
- Print quality decreased
- Memory Problems
- Paper Handling Problems
- Problems Using Options
- Correcting USB Problems
- Status and Error Messages
- Canceling Printing
- Printing in the PostScript 3 Mode Problems
- The printer does not print correctly in the PostScript mode
- The printer does not print
- The printer or its driver does not appear in utilities in the printer configuration (Macintosh only)
- The font on the printout is different from that on the screen
- The printer fonts cannot be installed
- The edges of texts and/or images are not smooth
- The printer does not print normally via the USB interface
- The printer does not print normally via the network interface
- An undefined error occurs (Macintosh only)
- Printing in the PCL6/5 Mode Problems
- The printer does not print
- The printer does not print correctly in the PCL mode (only for Epson PCL6 printer driver)
- The printer does not start manual duplex printing (only for Epson PCL6 printer driver)
- The font on the printout is different from that on the screen
- The edges of texts and/or images are not smooth (only for Epson PCL6 printer driver)
- Cannot print from Citrix Presentation Server 4.5 (only for Epson PCL6 printer driver)
- About the Printer Software for Windows
- About the PostScript Printer Driver
- About the PCL Printer Driver
- Technical Specifications
- Where To Get Help
- Index
Paper does not feed from the optional paper cassette
Cause What to do
The paper guides are not set correctly. Make sure that the paper guides in the optional paper cassettes
are set to the correct paper size positions.
The optional paper cassette may not be installed
properly.
See “Optional Paper Cassette Unit” on page 108 for instructions
on installing an optional paper cassette unit.
The paper source setting may not be correct. Make sure you have selected the proper paper source in your
application.
There may be no paper in the paper cassette. Load paper into the selected paper source.
Too many sheets may be loaded in the paper cassette. Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper source,
see “MP tray” on page 30, “Standard lower paper cassette” on
page 33, and “Optional paper cassette unit” on page 38.
The paper size is not set correctly. Make sure to set the paper guides in the optional paper cassette
correctly.
Feed jam when using the optional paper cassette
Cause What to do
The paper is jammed at the optional paper cassette. See “Clearing Jammed Paper” on page 156 to clear jammed paper.
An installed option cannot be used
Cause What to do
The installed option is not defined in the printer driver.
For Windows users:
You have to make settings manually in the printer driver. See
“Making Optional Settings” on page 205.
Correcting USB Problems
If you are having difficulty using printer with a USB connection, see if your problem is listed below,
and take any recommended actions.
EPSON AcuLaser M8000 Series User's Guide
Troubleshooting 196