Printer User Manual
Table Of Contents
- Copyright and Trademarks
- Operating System Versions
- Contents
- Safety Instructions
- Getting to Know Your Printer
- Printing Tasks
- Using the Control Panel
- Installing Options
- Replacing Consumable Products
- Cleaning and Transporting the Printer
- Troubleshooting
- Clearing Jammed Paper
- Printing a Configuration Status Sheet
- Operational Problems
- Printout Problems
- Print Quality Problems
- The background is dark or dirty
- White dots appear in the printout
- Print quality or tone is uneven
- Half-tone images print unevenly
- Toner smudges
- Areas are missing in the printed image
- Completely blank pages are output
- The printed image is light or faint
- The non-printed side of the page is dirty
- Print quality decreased
- Memory Problems
- Paper Handling Problems
- Problems Using Options
- Correcting USB Problems
- Status and Error Messages
- Canceling Printing
- Printing in the PostScript 3 Mode Problems
- The printer does not print correctly in the PostScript mode
- The printer does not print
- The printer or its driver does not appear in utilities in the printer configuration (Macintosh only)
- The font on the printout is different from that on the screen
- The printer fonts cannot be installed
- The edges of texts and/or images are not smooth
- The printer does not print normally via the USB interface
- The printer does not print normally via the network interface
- An undefined error occurs (Macintosh only)
- Printing in the PCL6/5 Mode Problems
- The printer does not print
- The printer does not print correctly in the PCL mode (only for Epson PCL6 printer driver)
- The printer does not start manual duplex printing (only for Epson PCL6 printer driver)
- The font on the printout is different from that on the screen
- The edges of texts and/or images are not smooth (only for Epson PCL6 printer driver)
- Cannot print from Citrix Presentation Server 4.5 (only for Epson PCL6 printer driver)
- About the Printer Software for Windows
- About the PostScript Printer Driver
- About the PCL Printer Driver
- Technical Specifications
- Where To Get Help
- Index

Printing in the PCL6/5 Mode Problems
The problems listed in this section are those that you may encounter when printing in the PCL6/
PCL5 mode. All procedural instructions, refer to “About the PCL Printer Driver” on page 226.
The printer does not print
Cause What to do
The Print to file check box is selected in the Print
dialog box.
Clear the Print to file check box in the Print dialog box.
The printer does not print correctly in the PCL mode (only for Epson PCL6
printer driver)
Cause What to do
Graphics Mode may be set to Vector and the printing
data may include the data that cannot be printed in
the setting.
Access the printer driver, click the Graphics tab, then set the
Graphics Mode to Raster.
The printer does not start manual duplex printing (only for Epson PCL6
printer driver)
Cause What to do
The Print directly to the printer check box is not
selected.
Select the Print directly to the printer check box on the Details tab.
The Network port is selected. Change the port to either LPT or USB. The page order for duplex
printing will be corrected.
EPSON AcuLaser M8000 Series User's Guide
Troubleshooting 202