Printer User Manual
Table Of Contents
- Copyright and Trademarks
- Operating System Versions
- Contents
- Safety Instructions
- Getting to Know Your Printer
- Printing Tasks
- Using the Control Panel
- Installing Options
- Replacing Consumable Products
- Cleaning and Transporting the Printer
- Troubleshooting
- Clearing Jammed Paper
- Printing a Configuration Status Sheet
- Operational Problems
- Printout Problems
- Print Quality Problems
- The background is dark or dirty
- White dots appear in the printout
- Print quality or tone is uneven
- Half-tone images print unevenly
- Toner smudges
- Areas are missing in the printed image
- Completely blank pages are output
- The printed image is light or faint
- The non-printed side of the page is dirty
- Print quality decreased
- Memory Problems
- Paper Handling Problems
- Problems Using Options
- Correcting USB Problems
- Status and Error Messages
- Canceling Printing
- Printing in the PostScript 3 Mode Problems
- The printer does not print correctly in the PostScript mode
- The printer does not print
- The printer or its driver does not appear in utilities in the printer configuration (Macintosh only)
- The font on the printout is different from that on the screen
- The printer fonts cannot be installed
- The edges of texts and/or images are not smooth
- The printer does not print normally via the USB interface
- The printer does not print normally via the network interface
- An undefined error occurs (Macintosh only)
- Printing in the PCL6/5 Mode Problems
- The printer does not print
- The printer does not print correctly in the PCL mode (only for Epson PCL6 printer driver)
- The printer does not start manual duplex printing (only for Epson PCL6 printer driver)
- The font on the printout is different from that on the screen
- The edges of texts and/or images are not smooth (only for Epson PCL6 printer driver)
- Cannot print from Citrix Presentation Server 4.5 (only for Epson PCL6 printer driver)
- About the Printer Software for Windows
- About the PostScript Printer Driver
- About the PCL Printer Driver
- Technical Specifications
- Where To Get Help
- Index

The font on the printout is different from that on the screen
Cause What to do
The EPSON Screen Fonts are not installed. The screen fonts must be installed on the computer that you are
using. Otherwise, the font that you select is substituted by some
other font for display on the screen.
The edges of texts and/or images are not smooth (only for Epson PCL6 printer
driver)
Cause What to do
The resolution is set to 300 dpi. Access the printer driver, click the Graphics tab, then select 600 dpi
as the resolution.
The printer does not have sufficient memory. Increase the printer memory.
The RITech is set to Off. Access the printer driver, click the Graphics tab, then select On for
RITech from the drop-down list.
Cannot print from Citrix Presentation Server 4.5 (only for Epson PCL6 printer
driver)
Cause What to do
The Enable advanced printing features setting is set
to On.
1. Right-click the printer’s icon in the Printers folder, then select
Properties.
2. Click the Advanced tab, then clear the Enable advanced printing
features check box.
EPSON AcuLaser M8000 Series User's Guide
Troubleshooting 203