Installation guide

Troubleshooting 33
A dial-up connection dialog box appears when printing with EpsonNet
Print
If you use a dial-up connection for Internet access, you will see this message every
time you print. Try connecting to the Internet using a LAN connection or set your
dial-up connection to dial manually (Never dial a connection).
Scanning Problems
Cannot find the scanner or start Epson Scan
■ If network communication was interrupted while starting Epson Scan, exit
Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart,
turn the printer off and back on, and then try restarting Epson Scan. Check
the
Timeout Setting in EPSON Scan Settings . For details, see the Epson
Scan Help.
■ If you have a firewall or Internet security software installed, the search feature
in
EPSON Scan Settings may not work correctly. In this case, print a
Network Status Sheet (see below), open
EPSON Scan Settings , select
Network (if necessary), click Add , click Enter address , and enter the IP
address manually.
■ If you are scanning a large document at high resolution, a communication
error may occur. If the scan did not complete, lower the resolution.
Cannot scan using the control panel over your network
■ Make sure you’ve restarted your computer after installing the software and
setting up the network connection. The printer cannot detect your computer
until you’ve restarted it.
■ Check to make sure your computer isn’t in sleep mode.
Print a Network Status Sheet
1. Press the Home button, if necessary, and select Setup.
2. Select
Network Settings.
3. Select
Confirm Network Settings.
4. Press the x
Start button to print a network status sheet.