User`s guide

“Incorrect or missing colors” on page 179
“Blurry or smeared printout” on page 179
Horizontal banding
❏ Make sure the printable side of the paper is face up in the rear sheet feeder and face down in
the front paper cassette.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& See “Cleaning the Print Head” on page 153.
❏ Use up ink cartridges within six months of opening vacuum package.
❏ Try to use genuine Epson ink cartridges.
❏ Check the ink cartridge status.
& See “Checking the ink cartridge status” on page 137.
If the graphic displays the ink is low or expended, replace the appropriate ink cartridge.
& See “Replacing an ink cartridge” on page 142.
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper
loaded in the printer.
& See “Selecting the Correct Paper Type” on page 34.
Vertical misalignment or banding
❏ Make sure the printable side of the paper is face up in the rear sheet feeder and face down in
the front paper cassette.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& See “Cleaning the Print Head” on page 153.
❏ Run the Print Head Alignment utility.
& See “Aligning the Print Head” on page 156.
B-310N/B-510DN User’s Guide
Troubleshooting 178