User’s Guide NPD3349-00
B-300/B-500DN User’s Guide Contents Copyright and Trademarks Operating System Versions Safety Instructions Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Choosing a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-300/B-500DN User’s Guide Chapter 3 Basic Printing Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Documents. . . . . . . .
B-300/B-500DN User’s Guide Printing the watermark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Creating your own watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Chapter 5 Using the Control Panel Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For B-500DN users. . . . . . . . . .
B-300/B-500DN Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the printer buttons (B-300) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Head Cleaning utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-300/B-500DN Blank pages print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printed side is smeared or scuffed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing is too slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper Does Not Feed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-300/B-500DN Maintenance box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Duplex unit (B-300 users only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-300/B-500DN User’s Guide Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
B-300/B-500DN User’s Guide Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows Vista, XP, XP x64 and 2000. ❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition. ❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP Professional.
B-300/B-500DN User’s Guide Safety Instructions Important Safety Instructions Read all of the instructions in this section before using the printer. Also, be sure to follow all warnings and instructions marked on the printer. New :Depends on model Setting up the printer Observe the following when setting up the printer: 2007/07/26 09:45:03We unlocked this section for modification request. ❏ Do not block or cover the vents and openings in the printer.
B-300/B-500DN User’s Guide ❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions: The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance.
B-300/B-500DN User’s Guide ❏ Avoid touching the components inside the printer unless instructed to do so in this guide. ❏ Do not insert objects through the slots in the printer. ❏ Take care not to spill liquid on the printer. ❏ Do not touch the white flat cable inside the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not use aerosol products that contain flammable gases inside or around this product. Doing so may cause fire.
B-300/B-500DN c User’s Guide Caution: Do not shake cartridges (that have been installed previously) with too much force. ❏ Do not use an ink cartridge beyond the date printed on the cartridge carton. ❏ Use up the ink cartridge within six months of installation for best results. ❏ Do not dismantle the ink cartridges. This could damage the print head. ❏ Store ink cartridges in a cool, dark place.
B-300/B-500DN User’s Guide Chapter 1 Using Your Software Overview of Printer Driver and Status Monitor The printer driver lets you choose from a wide variety of settings to get the best printing results. Status Monitor and the printer utilities help you check the printer and keep it in top operating condition. 2007/07/26 09:45:03We unlocked this section for modification request.
B-300/B-500DN User’s Guide From the Start menu 1. Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. (If the Control Panel is in Classic View, click Printers.) Windows XP: Click Start, Control Panel, then click Printers and Faxes. (If the Control Panel is in Category View, click Printers and Other Hardware, then click Printers and Faxes.) Windows 2000: Click Start, point to Settings, then click Printers. 2.
B-300/B-500DN User’s Guide Printing Web Pages to Fit to Your Paper Size EPSON Web-To-Page lets you make Web pages fit to your paper size when printing. You can also see a preview before printing. Note: This software is not available for Windows Vista and XP x64. Note for Windows Internet Explorer 7 users: Printing web pages to fit to your paper size is a standard feature in Windows Internet Explorer 7.
B-300/B-500DN User’s Guide Accessing EPSON Web-To-Page After you install EPSON Web-To-Page, the menu bar is displayed on the Windows Internet Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer, and then select EPSON Web-To-Page. Uninstalling the Printer Software Uninstalling the printer driver You may need to uninstall your printer driver if you: 2007/07/26 09:45:03We unlocked this section for modification request.
B-300/B-500DN User’s Guide 1. Turn off the printer and disconnect its interface cable. 2. Windows Vista: Click the start button and select Control Panel. Windows XP: Click Start and select Control Panel. Windows 2000: Click Start, point to Settings, and select Control Panel. 3. Windows Vista: Click Uninstall a program from the Programs category, and then select EPSON Printer Software from the list.
B-300/B-500DN User’s Guide Uninstalling the User’s Guide For Windows 2007/07/26 09:45:03We unlocked this section for modification request. Note: ❏ To uninstall programs in Windows Vista, you need an administrator account and the password if you log on as a standard user. ❏ To uninstall programs in Windows XP, you must log on to a Computer Administrator account. ❏ To uninstall programs in Windows 2000, you must log on as a user with administrative privileges (belonging to the Administrators group). 1.
B-300/B-500DN User’s Guide Chapter 2 Paper Handling Using Special Paper You can achieve good results with most types of plain bond paper. However, coated papers provide superior printouts because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet printers, and recommends these papers to ensure high-quality results. & See “Paper, Consumables, and Option” on page 156.
B-300/B-500DN User’s Guide ❏ When you use the double-sided printing function, printing the low print duty side first is recommended. Depending on the print pattern, marks made by the rollers may appear on the printed side. Print one test copy and examine the results before printing many sheets. ❏ Depending on the printing environment, the output paper cannot be stacked. In this case, use the output support tray.
B-300/B-500DN User’s Guide Storing Epson photo paper Return unused paper to the original package as soon as you finish printing. Epson recommends storing your printouts in a resealable plastic bag. Keep them away from high temperature, humidity, and direct sunlight. Loading Paper Follow these steps to load paper: New :Depends on model Into the front paper cassette 1. Pull out the front paper cassette.
B-300/B-500DN User’s Guide 2. Slide the edge guides while pinching their knob to accommodate the paper you are loading. 3. Fan a stack of paper, then tap it on a flat surface to even the edges. 4. Load the paper with the printable side down. Note: Avoid adding paper before running out of paper. Doing so may prevent the paper from feeding smoothly.
B-300/B-500DN User’s Guide 5. Slide the edge guides while pinching their knob to fit the paper you are loading. 6. Reinsert the cassette into the printer. Note: ❏ Do not insert the front paper cassette with force. Doing so may cause the paper to jam. ❏ Do not move the edge guides after reinserting the front paper cassette. Doing so may cause the paper to jam. 7. Slide out and extend the extension tray.
B-300/B-500DN User’s Guide Note: ❏ Leave enough space in front of the printer for the paper to be fully ejected. ❏ Make sure the paper stack fits under the c arrow mark inside the left edge guide. Into the rear sheet feeder 1. Open the paper support. 2. Slide out and extend the extension tray. 3. Slide the left edge guide to the left.
B-300/B-500DN User’s Guide 4. Fan a stack of paper, then tap it on a flat surface to even the edges. 5. Load the paper with the printable side up, against the right side of the rear sheet feeder. Then slide the left edge guide against the left edge of the paper. Note: ❏ Leave enough space in front of the printer for the paper to be fully ejected. ❏ Always load paper into the rear sheet feeder short edge first, even when you are printing landscape-oriented pictures.
B-300/B-500DN User’s Guide 2. Slide out and extend the extension tray. 3. Slide the left edge guide to the left. 4. Load envelopes short edge first with the flap facing down and to the left. Then slide the left edge guide against the left edge of the envelopes.
B-300/B-500DN User’s Guide Note: ❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds 15 mm, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time. ❏ You can load up to 15 envelopes at a time in the rear sheet feeder. ❏ Do not use envelopes that are curled or folded. ❏ Flatten the envelope flaps before loading.
B-300/B-500DN User’s Guide 1. Pull out the output tray. 2. Slide the output support tray until it clicks. The output support tray is lifted slightly. 3. Reinsert the output tray into the printer.
B-300/B-500DN User’s Guide Note: After printing on the Epson Professional Flyer Paper, push the output support tray to move it to its original position. Selecting the Correct Paper Type The printer automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important. It tells your printer what kind of paper you are using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper.
B-300/B-500DN User’s Guide Chapter 3 Basic Printing Introduction This section guides you through the procedures for different kinds of printing. Printing Photos Explains how to print photos on various types of paper. & See “Printing Photos” on page 32. 2007/07/26 09:45:03We unlocked this section for modification request. Printing Web Pages Explains how to print Web pages so that they fit on a sheet of paper without getting cut off on the right side. & See “Printing Web Pages” on page 34.
B-300/B-500DN User’s Guide Printing Documents Explains how to print documents on various types of paper. & See “Printing Documents” on page 36. Printing on Envelopes Explains how to print on envelopes. & See “Printing on Envelopes” on page 38. Printing Photos Preparing the print file You need to adjust the image file to the size of the paper. If your application has margin settings, make sure that the margins are within the printable area of the page. & See “Printable area” on page 159.
B-300/B-500DN User’s Guide Loading paper Refer to the section below for details on loading paper. & See “Loading Paper” on page 22. When using special Epson paper, refer to the section below. & See “Using Special Paper” on page 20. Printer settings for Windows Follow these steps to adjust your printer settings. 1. Access the printer settings. & See “Accessing the printer driver for Windows” on page 14.
B-300/B-500DN User’s Guide 2. Click the Main tab, then select Photo in the Quality Option settings: 3. Select the paper source as the Source setting. 4. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30. 5. Select the appropriate Size setting. You can also define a custom paper size. For details, see the online help. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click OK to close the printer settings window.
B-300/B-500DN User’s Guide 1. In Internet Explorer, go to the Web page you want to print. If you have installed EPSON Web-To-Page, the EPSON Web-To-Page toolbar appears on the Internet Explorer window. 2. Click the Print button on the toolbar. The Print window appears. Note: If you want to preview the layout of your printout, click the Preview button on the toolbar. 3. Right-click the printer icon and choose Printing Preferences in Windows XP and 2000. 4.
B-300/B-500DN User’s Guide 7. Select the appropriate Size setting. You can also define a custom paper size. For details, see the online help. 8. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 9. Click OK to close the printer settings window. 10. Print your page. Printing Documents Loading paper Refer to the section below for details on loading paper. & See “Loading Paper” on page 22. When using special Epson paper, refer to the section below.
B-300/B-500DN User’s Guide & See “Accessing the printer driver for Windows” on page 14. 3. Click the Main tab, then select one of the following Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only documents with higher text quality ❏ Text & Image for higher quality documents with text and images 4. Select the paper source as the Source setting. 5. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30. 6.
B-300/B-500DN User’s Guide 8. Click OK to close the printer settings window. 9. Print your file. Printing on Envelopes Loading envelopes Refer to the section below for loading envelopes. & See “Loading Envelopes” on page 26. Refer to the section below for the printable area. & See “Printable area” on page 159. Printer settings for Windows 1. Access the printer settings.
B-300/B-500DN User’s Guide & See “Accessing the printer driver for Windows” on page 14. 2. Click the Main tab, then select one of the following Quality Option settings: ❏ Text for most envelopes ❏ Text & Image to print images on the envelope 3. Select Rear Tray as the Source setting. 4. Select Envelope as the Type setting. 5. Select the appropriate envelope size from the available Size settings. You can also define a custom size. For details, see the online help. 6.
B-300/B-500DN User’s Guide Canceling Printing If you need to cancel printing, follow the instructions in the appropriate section below. Using the printer button For B-500DN users Press the + Cancel button to cancel a print job in progress. New :Only for model with this feature For B-300 users Press the ) Paper/Cancel button to cancel a print job in progress. For Windows When you start printing, the progress meter appears on your computer screen. Click the Stop button to cancel printing.
B-300/B-500DN User’s Guide Chapter 4 Printing with Special Layout Options Introduction You can print with a variety of layouts for special projects, such as booklets and posters. Double-Sided Printing (for Windows only) Lets you print on both sides of the paper. & See “Double-Sided Printing” on page 43. 2007/07/26 09:45:03We unlocked this section for modification request.
B-300/B-500DN User’s Guide Pages Per Sheet Printing Lets you print two or four pages on a single sheet of paper. & See “Pages Per Sheet Printing” on page 59. Poster Printing (for Windows only) Lets you enlarge material on a single document page to cover 4, 9, or 16 printed sheets of paper, and then make a poster. & See “Poster Printing” on page 62. 2007/07/26 09:45:03We unlocked this section for modification request.
B-300/B-500DN User’s Guide Watermark Printing (for Windows only) Lets you print text or an image as a watermark on each page of your printout. & See “Watermark Printing” on page 68. 2007/07/26 09:45:03We unlocked this section for modification request. For example, you can put “Confidential” on an important document. Double-Sided Printing Two types of double-sided printing are available: standard and folded booklet.
B-300/B-500DN User’s Guide Folded booklet double-sided printing allows you to make single-fold booklets. The pages that will appear on the outside (after the page is folded) are printed first. The pages that will appear inside the booklet can then be printed after you reload the paper into the printer as shown in the illustration below.
B-300/B-500DN User’s Guide Standard double-sided printing Match New with :Depends printer on driver model UI Automatic double-sided printing (using the duplex unit) Follow the steps below to print odd- and even-numbered pages onto opposite sides of the sheet using the duplex unit. Note: Automatic double-sided printing supports plain paper only. 1. Access the printer settings. & See “Accessing the printer driver for Windows” on page 14.
B-300/B-500DN User’s Guide 2. Click the Main tab, then select one of the following Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only pages ❏ Text & Image for higher quality pages with text and images ❏ Web for web pages ❏ Photo for good quality and speed 3. Select the paper source as the Source setting. 4. Select plain papers as the Type setting. & See “Selecting the Correct Paper Type” on page 30. 5. Select the appropriate Size setting. 6.
B-300/B-500DN User’s Guide 7. Click the Page Layout tab, then select the Duplex Printing check box. 8. Select Auto to use automatic double-sided printing function. 9. Click Adjust Print Density to open the Print Density Adjustment window.
B-300/B-500DN User’s Guide 10. Select the appropriate document type as the Select Document Type setting. 11. Specify the Print Density and Increased Ink Drying Time as the Adjustments setting. Note: When you print data with dense photo on both sides of paper, reduce the print density and increase the drying time to print finely. 12. Click OK to return to the Page Layout window. 13. Click Margins to open the Margins window. 14. Specify the edge of the paper where the binding will be placed.
B-300/B-500DN User’s Guide Manual double-sided printing Follow the steps below to print odd- and even-numbered pages onto opposite sides of the sheet. 1. Access the printer settings. & See “Accessing the printer driver for Windows” on page 14. 2.
B-300/B-500DN User’s Guide 4. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30. 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, then select the Duplex Printing check box. 8. Select Manual to use manual double-sided printing function.
B-300/B-500DN User’s Guide 9. Click Margins to open the Margins window. 10. Specify the edge of the paper where the binding will be placed. You can choose Left, Top, or Right. 11. Choose cm or inch as the Unit setting. Then specify the width of the binding margin. You can enter any width from 0.3 cm to 3.0 cm, or from 0.12 inches to 1.18 inches. Note: The actual binding margin may be different from the specified settings depending on your application.
B-300/B-500DN User’s Guide 15. Once the paper is reloaded, click Resume to print the even-numbered pages. Folded booklet double-sided printing Match New with :Depends printer on driver model UI Manual double-sided printing Use the following steps to create a folded booklet. Note: Folded booklet double-sided printing function is available only when manual double-sided printing is set. 1. Access the printer settings. & See “Accessing the printer driver for Windows” on page 14.
B-300/B-500DN User’s Guide 2. Click the Main tab, then select one of the following Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only pages ❏ Text & Image for higher quality pages with text and images ❏ Web for web pages ❏ Photo for good quality and speed 3. Select Rear Tray as the Source setting. 4. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30. 5. Select the appropriate Size setting. 6.
B-300/B-500DN User’s Guide 7. Click the Page Layout tab and select the Duplex Printing check box. Then select Manual and select the Folded Booklet check box. 8. Click Margins to open the Margins window.
B-300/B-500DN User’s Guide 9. Specify the edge of the paper where the binding will be placed. You can choose Left, Top, or Right. Note: When you select Portrait as the Orientation setting, the Left or Right binding positions are available. The Top binding position is available when you select Landscape as the Orientation setting. 10. Choose cm or inch as the Unit setting. Specify the width of the binding margin. Portrait Landscape * : Folding edge ** : Margin You can enter any width from 0.3 cm to 3.
B-300/B-500DN User’s Guide ❏ Follow the instructions provided when reloading the printouts. Otherwise, paper may jam or the binding margins may be incorrect. ❏ If a paper jam occurs, refer to the following. & See “The Paper Jams” on page 128. 14. Once the paper is reloaded, click Resume to print the inside pages. 15. Once printing is complete, fold the sheets and bind them together using a stapler or other binding method.
B-300/B-500DN User’s Guide & See “Accessing the printer driver for Windows” on page 14. 2. Click the Main tab, then select one of the following Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only pages ❏ Text & Image for higher quality pages with text and images ❏ Web for web pages ❏ Photo for good quality and speed 3. Select the paper source as the Source setting. 4. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30.
B-300/B-500DN User’s Guide 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, then select the Reduce/Enlarge Document check box. 8. Do one of the following: ❏ If you selected By Output Paper Size, select the size of the paper you are using from the drop-down list. ❏ If you selected By Percentage, use the arrows to choose a percentage. 9. Click OK to close the printer settings window.
B-300/B-500DN User’s Guide Pages Per Sheet Printing Pages Per Sheet printing allows you to print two or four pages on single sheets of paper. 2007/07/26 09:45:03We unlocked this New section :Match forwith modification printer driver request. UI Printer settings for Windows 1. Access the printer settings.
B-300/B-500DN User’s Guide & See “Accessing the printer driver for Windows” on page 14. 2. Click the Main tab, then select one of the following Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only pages ❏ Text & Image for higher quality pages with text and images ❏ Web for web pages ❏ Photo for good quality and speed 3. Select the paper source as the Source setting. 4. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30.
B-300/B-500DN User’s Guide 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, select Multi-Page, then select Pages Per Sheet. 8. Select from the following settings for Pages Per Sheet printing: 2, 4 Prints two or four pages of your document on a single piece of paper. Print Page Borders Prints frames around the pages printed on each sheet.
B-300/B-500DN User’s Guide Poster Printing Poster printing allows you to print poster-size images by enlarging one page to cover several sheets of paper. 2007/07/26 09:45:03We unlocked this New section :Match forwith modification printer driver request. UI Printer settings 1. Access the printer settings.
B-300/B-500DN User’s Guide & See “Accessing the printer driver for Windows” on page 14. 2. Click the Main tab, then select one of the following Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only documents ❏ Text & Image for higher quality pages with text and images ❏ Web for web pages ❏ Photo for good quality and speed 3. Select the paper source as the Source setting. 4. Select the appropriate Type setting.
B-300/B-500DN User’s Guide 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab and select Multi-Page, then select Poster Printing. Click the up or down arrow to select 2x1, 2x2, 3x3, or 4x4.
B-300/B-500DN User’s Guide 8. Click Settings to adjust the way your poster will be printed. The Poster Settings window opens. 9. Make the following settings: Print Cutting Guides Prints guide lines for cutting. Overlapping Alignment Marks Slightly overlaps the panels and prints alignment markers so that the panels can be aligned more precisely. Trim Lines Prints border lines on the panels to guide you when trimming the pages.
B-300/B-500DN User’s Guide How to make a poster from your printouts Here is an example of how to make a poster with 2x2 selected under Poster Printing and Overlapping Alignment Marks selected as the Print Cutting Guides. New :Match with printer driver UI 1. Cut off the margin of Sheet 1 along a vertical line through the center of the top and bottom cross marks: 2.
B-300/B-500DN User’s Guide 3. Cut the taped sheets in two along a vertical line through the alignment markers (this time, a line to the left of the cross marks): 4. Align the edges of the paper using the alignment markers and tape them together from the back: 5. Repeat the instructions from step 1 to step 4 to tape Sheets 3 and 4 together. 6. Repeat the instructions from step 1 to step 4 to tape the top and bottom edges of the paper: 7. Cut off the remaining margins.
B-300/B-500DN User’s Guide Watermark Printing Watermark printing allows you to print a text-based or image-based watermark on your document. 2007/07/26 09:45:03We unlocked this New section :Match forwith modification printer driver request. UI Printing the watermark 1. Access the printer settings.
B-300/B-500DN User’s Guide & See “Accessing the printer driver for Windows” on page 14. 2. Click the Main tab, then select one of the following Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only documents with higher text quality ❏ Text & Image for higher quality documents with text and images 3. Select the paper source as the Source setting. 4. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30. 5.
B-300/B-500DN User’s Guide 7. Click the Page Layout tab, choose the desired watermark from the Watermark list, then click Settings. If you want to create your own watermark, see the following instructions. & See “Creating your own watermark” on page 71.
B-300/B-500DN User’s Guide 8. Specify the settings you want for the watermark. You can change the position and size of the watermark by dragging the image within the preview window. 9. Click OK to return to the Page Layout window. 10. Click OK to close the printer settings window. After completing the steps above, print one test copy and examine the results before printing an entire job. Creating your own watermark You can add your own text-based or image-based watermarks to the Watermark list.
B-300/B-500DN User’s Guide 1. Click Add/Del under Watermark on the Page Layout window. The following window appears. 2. Do one of the following: ❏ To use an image file as a watermark, select BMP. Click Browse to locate the bitmap file you want to use, then click Open. Type a name for your watermark in the Name text box, then click Save. ❏ To create a text-based watermark, select Text. Type your text in the Text box. This text will also be used as the watermark name.
B-300/B-500DN User’s Guide 4. Click Settings. The following window appears: 5. Make sure that the appropriate watermark is selected in the Watermark list, then select Color, Position, Density, Size, Font, Style, and Angle settings. (For details, see the online help.) Your settings are reflected in the preview window. 6. When you finish making settings, click OK.
B-300/B-500DN User’s Guide Chapter 5 Using the Control Panel Introduction You can use the printer’s control panel to access a variety of menus that allow you to check the status of consumable products, print status sheets, and make printer settings. This section describes how to use the control panel. For B-500DN users Explains how to use the control panel for B-500DN.
B-300/B-500DN User’s Guide For B-500DN users The control panel of the printer consists of 7 buttons, 3 lights, and a liquid crystal display (LCD). Buttons and lights The table below describes the functions of the buttons on the control panel. Button Description Turns the printer on or off. Power button Cancels the print job if pressed during printing. Returns to the Ready status when pressed in Menu mode.
B-300/B-500DN User’s Guide Returns to the previous level when pressed in Menu mode. Left button Changes the parameter in the reverse order when selecting a desired parameter in Menu mode. Up button Changes the parameters in forward order when selecting a desired parameter in Menu mode. Down button Enters Menu mode when pressed in the Ready status. Selects a desired menu when pressed in Menu mode. Right button Sets the selected parameter in the selected item in Menu mode.
B-300/B-500DN Power light (green) User’s Guide On: The printer is in the Ready status. Flashing: The printer is starting. The printer is printing. The printer is cleaning the print head. The printer is charging the ink. The printer is canceling printing. Off: The printer is off. Icons on the LCD This section describes the meaning of icons displayed on the LCD screen. The table below describes the meaning of ink cartridge status icon.
B-300/B-500DN User’s Guide The installed maintenance box is at the end of its service life. The maintenance box is not installed. The installed maintenance box cannot be used with the printer. How to access the control panel menus This section describes how to enter Menu mode and make settings with the buttons on the control panel. Note: ❏ Press the + Cancel button whenever you want to exit Menu mode and return to the Ready status. ❏ Press the l Left button to return to the previous step. 1.
B-300/B-500DN User’s Guide Printer setting menu This menu allows you to configure the basic printer setting. Item Parameter Language English, French, Italian, German, Spanish, Portuguese, Dutch, Japanese Language You can select the language displayed on the LCD screen. Test print menu This menu allows you to make settings related to test print. Item Parameter Nozzle check - Status sheet - Network sheet - Nozzle check You can print a print head nozzle check pattern for each ink cartridge.
B-300/B-500DN User’s Guide Printer status menu This menu allows you to check the current printer status. Item Parameter Version SH xxxx, xxxxx Maintenance box xx% Version You can check the firmware version. Maintenance box You can get a rough estimate of the remaining capacity of the maintenance box. Maintenance menu This menu allows you to make settings related to maintenance. Item Parameter Head alignment - Cleaning - Cleaning sheet - Contrast adj.
B-300/B-500DN User’s Guide Network setting menu This menu allows you to make network settings. Item Network setup Parameter Auto Panel IP address 000.000.000.000–255.255.255.255 Subnet mask 000.000.000.000–255.255.255.255 Default gateway 000.000.000.000–255.255.255.255 Bonjour On, Off Init N/W set - Network setup You can select the method to configure the network settings. When Auto is selected, the printer obtains the IP address, Subnet mask and Default gateway automatically.
B-300/B-500DN User’s Guide Status and error messages This section describes the meaning of messages displayed on the LCD screen. The table below describes the status messages. Message Description Cancel The print job is canceled. Charging ink The printer is charging the ink. Cleaning The printer is cleaning the print head. Please wait The printer is starting. The printer is initializing the settings. Printing The printer is processing data. Ready The printer is ready to print.
B-300/B-500DN Printer error restart printer Printer error occurs. User’s Guide Turn off the printer and then back on. If the error does not clear, turn off the printer and make sure no paper is jammed in the printer, then turn back on the printer. & See “The Paper Jams” on page 128. If the error does not clear again, turn off the printer again and contact Epson Service Center. & See “Epson Service Center” on page 147. Close maint box cover The maintenance box cover is open.
B-300/B-500DN User’s Guide Printing the status sheet While in Menu mode, you can print a status sheet to see the current default values. To print a status sheet, follow the steps below. 1. Make sure that A4 size paper is loaded in the front paper cassette. 2. Press the r Right button to enter Menu mode. 3. Press the d Down or u Up button to display TEST PRINT, and then press the OK or r Right button. 4. Press the d Down or u Up button to display STATUS SHEET, and then press the OK or r Right button. 5.
B-300/B-500DN User’s Guide Buttons and lights The table below describes the functions of the buttons on the control panel. Button Description Turns the printer on or off. Power button Cleans the print head if pressed and held for 3 seconds. Prints a status sheet if the P Power button is pressed while holding down the H Ink button. Ink button Feeds and ejects the paper. Restart printing when a double feed error is detected. Feeds the paper when paper feed failed.
B-300/B-500DN Light Ink status light (orange) User’s Guide Description On: The installed ink cartridge is expended.* The ink cartridge is not installed.* The installed ink cartridges cannot be used with the printer.* Flashing: The installed ink cartridge is nearly expended.** Maintenance box status light (orange) On: The installed maintenance box is at the end of its service life. The maintenance box is not installed. The installed maintenance box cannot be used with the printer.
B-300/B-500DN User’s Guide Status and error lights This section describes the meaning of lights on the control panel. The table below describes the lights showing the printer status. = on, = flashing Light Description The printer is ready to print. The printer is starting. The printer is printing. The printer is cleaning the print head. The printer is charging the ink. The print job is canceled.
B-300/B-500DN User’s Guide Maintenance box at the end of its service life The maintenance box is at the end of its service life. Replace the maintenance box. Maintenance box error The maintenance box is not installed. Install the maintenance box. The maintenance box is not detected. Install the maintenance box again. The maintenance box cannot be used with the printer. Install the genuine maintenance box. The maintenance box cover is open. Close the maintenance box cover.
B-300/B-500DN User’s Guide Printer cover open (both lights continuously blink for 0.5 second twice and then go out for 1 second) The printer cover is open during printing. Close the printer cover. Printer error restart printer (both lights blink every 0.5 second) Printer error occurs. Turn off the printer and then back on. If the error does not clear, turn off the printer and make sure no paper is jammed in the printer, then turn back on the printer. & See “The Paper Jams” on page 128.
B-300/B-500DN User’s Guide Printing the status sheet You can print a status sheet to see the current default values. To print a status sheet, follow the steps below. 1. Make sure that A4 size paper is loaded in the front paper cassette. 2. Turn off the printer. 3. Turn on the printer while holding down the H Ink button. The printer prints the status sheet.
B-300/B-500DN User’s Guide Chapter 6 Installing Option Duplex Unit (B-300 only) Installing the duplex unit Follow the steps below to install the duplex unit. 1. Turn off the printer 2. Press the hooks on both sides of the upper rear printer cover, and then remove the upper rear printer cover. Note: The removed upper rear printer cover should be retained since it will be necessary when you remove the duplex unit.
B-300/B-500DN User’s Guide 3. Insert the bottom side of the duplex unit first, and then attach the duplex unit. Uninstalling the duplex unit Follow the steps below to uninstall the duplex unit. 1. Turn off the printer. 2. Remove the duplex unit by pulling it while holding down the buttons on both sides of the duplex unit.
B-300/B-500DN User’s Guide 3. Attach the upper rear printer cover.
B-300/B-500DN User’s Guide Chapter 7 Replacing Consumables Ink Cartridges Checking the ink cartridge status Using the control panel (B-500DN) To check the ink cartridge status, see “Icons on the LCD” on page 77. Using the printer lights (B-300) To check the ink cartridge status, see the B Ink status light for each color. The B Ink status lights let you know the status of the ink cartridge. Ink status light Status Off The ink cartridge remains enough for printing.
B-300/B-500DN User’s Guide ❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. A graphic displays the ink cartridge status. Note: If any of the ink cartridges installed in the printer is broken, incompatible with the printer model, or improperly installed, EPSON Status Monitor 3 will not display an accurate calculation of the ink cartridge status. Be sure to replace or reinstall any ink cartridge indicated by EPSON Status Monitor 3.
B-300/B-500DN User’s Guide ❏ The progress meter appears automatically when you start a print job. Click the Check Ink Levels button, and then you can check the ink cartridge status from this window. Note: To display the progress meter automatically, click the Maintenance tab in the printer driver window, click Speed & Progress, and then select the Show Progress Meter check box.
B-300/B-500DN User’s Guide Handling precautions Read all of the instructions in this section before replacing the ink cartridges. ❏ This printer uses ink cartridges equipped with an IC chip that monitors the amount of ink used by each cartridge. Cartridges are usable even if they are removed and reinserted. ❏ If you need to remove an ink cartridge temporarily, be sure to protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer.
B-300/B-500DN User’s Guide ❏ Never turn off the printer while replacing the ink cartridge. Doing so may damage the IC chip on the ink cartridge and the printer may not print properly. ❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates to replace the cartridge. The yields quoted for you do not include this reserve.
B-300/B-500DN User’s Guide 3. Remove the expended installed ink cartridge. Note: Hold the printer with your hand when you remove the ink cartridge. 4. Remove the new ink cartridge from the package.
B-300/B-500DN c User’s Guide Caution: ❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink cartridge. ❏ Always install an ink cartridge immediately after removing the old cartridge. If the cartridge is not installed promptly, the print head may dry out and be unable to print. 5. For best results, shake the ink cartridge for about five seconds. 6.
B-300/B-500DN User’s Guide Note: Hold the printer with your hand when you install the ink cartridge. c Caution: Do not remove and reinsert cartridges more often than necessary. Doing so can compromise the needle valve seal and allow air to enter the ink tubes, causing nozzle loss. 7. Move the cartridge lever to the locked position. 8. Close the cartridge cover. Note: When you install the Extra High Capacity Ink Cartridge, use the printer with the cartridge cover opened.
B-300/B-500DN User’s Guide Maintenance Box Checking the maintenance box status Using the control panel (B-500DN) To check the maintenance box status using the control panel, follow the steps below. 1. Make sure that READY appears on the LCD screen, and then press the r Right button. Menu appears on the LCD screen. 2. Press the d Down or u Up button to select PRINTER STATUS, and then press the OK or r Right button. 3.
B-300/B-500DN User’s Guide ❏ Double-click the printer shortcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, refer to the following section. & See “From the shortcut icon on the taskbar” on page 15. ❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. A graphic displays the maintenance box status.
B-300/B-500DN User’s Guide Note: If the maintenance box installed in the printer is broken, incompatible with the printer model, or improperly installed, EPSON Status Monitor 3 will not display an accurate calculation of the maintenance box status. Be sure to replace or reinstall any ink cartridge indicated by EPSON Status Monitor 3. Handling precautions Read all of the instructions in this section before replacing the maintenance box. ❏ Epson recommends the use of genuine Epson maintenance box.
B-300/B-500DN User’s Guide 2. Open the maintenance box cover. 3. Remove the new maintenance box from the package. 4. Lift up and pull the installed maintenance box outward. Note: ❏ Do not tilt the maintenance box when you uninstall the maintenance box. ❏ Hold the maintenance box with both hands when you handle the maintenance box. 5. Put the used maintenance box into the plastic bag, and then seal off. Note: The plastic bag is provided with the new maintenance box.
B-300/B-500DN User’s Guide 6. Insert the new maintenance box into place as far as it will go. 7. Close the maintenance box cover.
B-300/B-500DN User’s Guide Chapter 8 Maintaining Your Printer Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer by using the Nozzle Check utility or from the printer by using the control panel or buttons.
B-300/B-500DN User’s Guide 2. Make sure that READY appears on the LCD screen, and then press the r Right button. Menu appears on the LCD screen. 3. Press the d Down or u Up button to select TEST PRINT, and then press the OK or r Right button. 4. Press the d Down or u Up button to select NOZZLE CHECK, and then press the OK or r Right button. 5. Press the OK button to print nozzle check pattern. After printing, the cleaning menu appears.
B-300/B-500DN User’s Guide Compare the quality of the printed check page with the sample shown below. If there are no print quality problems, such as gaps or missing segments in the test lines, the print head is fine. If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a misaligned print head. & See “Cleaning the Print Head” on page 109. & See “Aligning the Print Head” on page 112.
B-300/B-500DN User’s Guide 2. Make sure that no lights are indicating errors. 3. Make sure that A4 size paper is loaded in the front paper cassette. 4. Right-click the printer icon on the taskbar, then select Head Cleaning. If the printer icon does not appear, refer to the following section to add the icon. & See “From the shortcut icon on the taskbar” on page 15. 5. Follow the on-screen instructions. The P Power light flashes while the printer performs the cleaning cycle.
B-300/B-500DN User’s Guide 6. When the P Power light stops flashing, the printer returns to the nozzle check menu. Press the OK button to print a nozzle check pattern to confirm that the head is clean. & See “Checking the Print Head Nozzles” on page 107. Note: ❏ If print quality has not improved after repeating this procedure, turn off the printer and wait for at least six hours. Then run the nozzle check again and repeat the head cleaning if necessary.
B-300/B-500DN User’s Guide ❏ If print quality remains a problem, contact Epson Service Center. & See “Epson Service Center” on page 147. ❏ To maintain print quality, we recommend printing a few pages on a regular basis. Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the Print Head Alignment utility in your printer driver or from the printer by using the buttons.
B-300/B-500DN User’s Guide 3. Press the d Down or u Up button to select MAINTENANCE, and then press the OK or r Right button. 4. Press the d Down or u Up button to select HEAD ALIGNMENT, and then press the OK or r Right button. 5. Press the OK button to print the alignment pattern. 6. Look at the alignment patterns and find the square without any visible bands in sets #1 through #4. 7. Press the d Down or u Up button to select the number that corresponds to the square for sets #1 through #4. 8.
B-300/B-500DN c User’s Guide Caution: Do not use cloths to wipe inside the printer. Little pieces of thread may be built up. Using the control panel (B-500DN) Follow the steps below to align the print head using the control panel. 1. Make sure that A4 size paper is loaded in the front paper cassette. 2. Make sure that READY appears on the LCD screen, and then press the r Right button. Menu appears on the LCD screen. 3.
B-300/B-500DN User’s Guide 1. Plug in the printer and turn it on. Wait until the print head returns to the home position. 2. Turn off the printer and unplug its power cord. c Caution: Do not unplug the power cord during the print head is moving since the print head does not return to the home position. 3. Disconnect the interface cable. 4. Remove all paper from the printer. 5. Confirm that the cartridge lever is in the locked position and the cartridge cover is closed.
B-300/B-500DN User’s Guide Chapter 9 Using the Printer on a Network Setting Up the Printer on a Network (for B-500DN Users only) This printer can connect anywhere on your network using 10Base-T or 100Base-TX because it has a built-in Ethernet interface that supports the TCP/IP protocol. You can make the network interface settings such as IP address by using the printer’s control panel, or the applications for your computer. Using the printer’s control panel & See “Network setting menu” on page 81.
B-300/B-500DN User’s Guide Setting Up the Printer as the Shared Printer for Windows These instructions tell you how to set up your printer so users on the network can share it. First you will set up the printer as a shared printer on the computer directly connected to it. This computer is the print server. Then you will add the printer to each network computer that will access it. Then each computer is the print server’s client. Note: ❏ These instructions are for small networks only.
B-300/B-500DN User’s Guide Windows 2000: Click Start, point to Settings, and click Printers. 2. Right-click the icon for your printer, then click Sharing. For Windows Vista, click the Change sharing options button and then click Continue. 3. Windows Vista and XP: Select Share this printer, then type a Share name. Windows 2000: Select Shared as, then type a name for the shared printer. Note: Do not use spaces or hyphens in the share name.
B-300/B-500DN User’s Guide Setting up each client Follow these steps for each client computer on the network. Note: Your printer must be set up as a shared printer on the computer to which it is connected before you can access it from another computer. & See “Setting up the print server” on page 117. 1. Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. (If the Control Panel is in Classic View, click Printers.
B-300/B-500DN User’s Guide Windows 2000: Select Network printer, then click Next. 4. Follow the on-screen instructions to select the printer you want to use. Note: ❏ Depending on the operating system and the configuration of the computer to which the printer is connected, the Add Printer Wizard may prompt you to install the printer driver from the printer software CD-ROM. Click the Have Disk button and follow the on-screen instructions.
B-300/B-500DN User’s Guide Chapter 10 Troubleshooting Diagnosing the Problem Troubleshooting printer problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, the EPSON Status Monitor utility, or by running a printer operation check. Refer to the appropriate section below.
B-300/B-500DN User’s Guide Note: When you use your printer as a shared printer on a network with the following combinations of computers, the client operating systems are not able to communicate with the printer, so that some functions are not available for that particular client.
B-300/B-500DN User’s Guide ❏ If the test page does not print, you may have a problem with your printer. Try the suggestions in the following section. & See “The Printer Does Not Print” on page 140. Running a printer operation check (for B-300 users) If you are unable to determine the source of the problem, run a printer operation check to help you determine whether the problem comes from the printer or your computer. New :Depends on model To run a printer operation check, follow these steps. 1.
B-300/B-500DN User’s Guide Checking Printer Status For Windows Note: When you use your printer as a shared printer on a network with the following combinations of computers, the client operating systems are not able to communicate with the printer, so that some functions are not available for that particular client.
B-300/B-500DN User’s Guide Tips Tips for getting the most out of your Epson printer driver appear in the text box of the progress meter window. A new tip appears every 15 seconds. For more details on the tip displayed in the window, click the Details button. Error messages If a problem occurs during printing, an error message appears in the text box of the progress meter window. For more detailed information, click Technical Support to access the online User’s Guide.
B-300/B-500DN User’s Guide Using EPSON Status Monitor 3 EPSON Status Monitor 3 displays detailed information on the printer status. New :Depends on model There are two ways to access EPSON Status Monitor 3: ❏ Double-click the printer shortcut icon on the Windows taskbar. If the printer icon does not appear, refer to the following section to add the icon. & See “From the shortcut icon on the taskbar” on page 15. ❏ Open the printer driver, click the Maintenance tab, then click the Status Monitor 3 button.
B-300/B-500DN User’s Guide When you access EPSON Status Monitor 3, the following window appears: EPSON Status Monitor 3 provides the following information: ❏ Ink Status: EPSON Status Monitor 3 provides a graphic display of the ink status. To see the detailed information on ink cartridge, click Information in the Ink Levels. ❏ Maintenance box Status: EPSON Status Monitor 3 provides a graphic display of the maintenance box status.
B-300/B-500DN User’s Guide The Paper Jams c Caution: Pull out the jammed paper gently. If you remove the jammed paper with force, torn pieces may stay inside the printer or the printer may be damaged. 1. For B-500DN users Press the OK button to eject the jammed paper. For B-300 users Press the ) Paper/Cancel button to eject the jammed paper. 2. If the error does not clear, turn off the printer and remove all of the paper inside, including any torn pieces. Refer to the appropriate section below.
B-300/B-500DN User’s Guide In the rear sheet feeder: Gently pull out the jammed paper upward. In the front paper cassette: Close the output tray and pull out the front paper cassette. Then gently pull out the jammed paper forward.
B-300/B-500DN User’s Guide Note: ❏ If you cannot pull out the front paper cassette, pull out the output tray first and remove all paper that is set in the front paper cassette. Then pull out the front paper cassette and gently pull out the jammed paper forward. ❏ After you remove the jammed paper and insert the front paper cassette, reinsert the output tray into the printer.
B-300/B-500DN User’s Guide In the back of the printer: Remove the duplex unit (B-500DN) or the upper rear printer cover (B-300) and open the lower rear printer cover. Then gently pull out the jammed paper.
B-300/B-500DN User’s Guide In the duplex unit: Remove the duplex unit and open the cover of the duplex unit. Then, gently remove the jammed paper. 3. Close the printer cover and turn on the printer. 4. For B-500DN users Reload the paper and press the OK button to resume printing. For B-300 users Reload the paper and press the ) Paper/Cancel button to resume printing. Note: If you cannot easily remove a foreign object, do not use force and do not disassemble the printer.
B-300/B-500DN User’s Guide ❏ The number of sheets in the paper stack does not exceed the limit specified for that paper. & See “Loading capacities for Epson special media” on page 21. ❏ The left edge guide is snug against the left edge of the paper. ❏ The printer is on a flat, stable surface that extends beyond the base in all directions. The printer will not operate properly if it is tilted. Print Quality Problems If you are having print quality problems, then compare it with the illustrations below.
B-300/B-500DN “Incorrect or missing colors” on page 135 User’s Guide “Blurry or smeared printout” on page 135 Horizontal banding ❏ Make sure the printable side of the paper is face up in the rear sheet feeder and face down in the front paper cassette. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & See “Cleaning the Print Head” on page 109. ❏ Use up ink cartridges within six months of opening vacuum package. ❏ Try to use genuine Epson ink cartridges. ❏ Check the ink cartridge status.
B-300/B-500DN User’s Guide ❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer. & See “Selecting the Correct Paper Type” on page 30. Incorrect or missing colors ❏ For Windows, clear the Grayscale setting in the Advanced window in your printer driver. See the printer driver online help for details. New :Depends on model match with printer driver UI ❏ Adjust the color settings in your application or in your printer driver settings.
B-300/B-500DN User’s Guide ❏ If you are printing on glossy media, place a support sheet (or a sheet of plain paper) beneath the stack, or load only one sheet at a time. ❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To dry your printouts, follow the instructions on the sheet packed with the paper. ❏ Run the Head Cleaning utility. & See “Cleaning the Print Head” on page 109.
B-300/B-500DN User’s Guide Inverted image ❏ For Windows, clear the Mirror Image check box from the Page Layout window of your printer driver, or turn off the “Mirror Image” setting in your application. For instructions, see the online help for your printer driver or for your application. 2007/07/26 09:45:03We unlocked this New section :Match forwith modification printer driver request. UI ❏ Uninstall the printer driver, then reinstall it. & See “Uninstalling the Printer Software” on page 17.
B-300/B-500DN User’s Guide ❏ For Windows, clear all customized settings and select Text as the Quality Option from your printer driver's Main window. See the printer driver online help for details. & See “Accessing the printer driver for Windows” on page 14. ❏ Close any unnecessary applications. ❏ If you print continuously for an extended period, the paper may temporarily stop feeding or the print head may pause for a while.
B-300/B-500DN User’s Guide ❏ You have followed any special loading instructions that came with your paper. Load the paper again. & See “Loading Paper” on page 22. Multiple pages feed ❏ Make sure the paper stack fits under the c arrow mark inside the edge guide. 2007/07/26 09:45:03We unlocked this section for modification request. ❏ Make sure the left edge guide is snug against the left edge of the paper. ❏ Make sure the paper is not curled or folded.
B-300/B-500DN User’s Guide The Printer Does Not Print All lights are off ❏ Press the P Power button to make sure the printer is on. ❏ Turn off the printer and make sure that the power cord is securely plugged in. ❏ Make sure that your outlet works and is not controlled by a wall switch or timer. Lights came on and then went out The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the back of the printer.
B-300/B-500DN User’s Guide If the check page prints correctly, make sure the printer driver and your application are installed correctly. ❏ If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution of your image or printing the image at a smaller size. You may need to install more memory in your computer. ❏ Uninstall the printer driver, then reinstall it. & See “Uninstalling the Printer Software” on page 17.
B-300/B-500DN User’s Guide The following dialog box appears. The table below lists the factors affecting print speed. Print speed Faster Slower High Speed Copies On Off Always spool RAW datatype On Off Page Rendering Mode On Off Print as Bitmap On Off For more details on each item, see the online help.
B-300/B-500DN User’s Guide Other Problem Print head cleaning does not start ❏ Make sure that no lights are indicating errors. If any error occurs, recover from the error status. & See “Error indicators” on page 121. ❏ Make sure that sufficient ink remains for printing. If the ink cartridge is expended, replace the cartridge. & See “Replacing an ink cartridge” on page 98.
B-300/B-500DN User’s Guide Appendix A Where To Get Help New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM. Technical Support Web Site Epson's Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation.
B-300/B-500DN User’s Guide ❏ Brand and model of your computer ❏ Your computer operating system name and version ❏ Names and versions of the software applications you normally use with your product Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact EPSON Customer support. Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service.
B-300/B-500DN User’s Guide We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: New :For All products World Wide Web (http://www.epson.
B-300/B-500DN User’s Guide Help for Users in Vietnam Contacts for information, support, and services are: New :For all products Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam Help for Users in Indonesia Contacts for information, support, and services are: New :For all products World Wide Web (http://www.epson.co.
B-300/B-500DN User’s Guide Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
B-300/B-500DN Fax: User’s Guide 603-56288388/399 Epson Helpdesk ❏ Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: New :For all products World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available.
B-300/B-500DN User’s Guide Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number.
B-300/B-500DN User’s Guide Appendix B Product Information Printer Parts New :Depends on model B-500DN Front view Product Information 151
B-300/B-500DN User’s Guide a. Edge guide: Holds your paper straight in the rear sheet feeder. Move it to the edge of your paper. b. Rear sheet feeder: Holds your paper and feeds it for printing. c. Paper support: Supports the paper loaded in the rear sheet feeder. d. Front printer cover: Covers the printing mechanism. Open only when the paper jams. e. Print Head: Prints ink on your paper. f. Control panel: Use the buttons and monitor the LCD screen and lights to control your printer.
B-300/B-500DN User’s Guide Rear view a. USB connector: Connects the USB cable from your computer to the printer. b. Ethernet connector: Connects the 10Base-T/100Base-TX cable from your computer to the printer. c. Duplex unit: Prints double-sided printing automatically. d. AC inlet: Connects the power cord. e. Rear printer cover: Covers the printing mechanism. Open only when the paper jams. f. Vent hole: Ejects the heated air from the printer.
B-300/B-500DN User’s Guide B-300 Front view a. Edge guide: Holds your paper straight in the rear sheet feeder. Move it to the edge of your paper. b. Rear sheet feeder: Holds your paper and feeds it for printing. c. Paper support: Supports the paper loaded in the rear sheet feeder. d. Front printer cover: Covers the printing mechanism. Open only when the paper jams. e. Print Head: Prints ink on your paper. f. Control panel: Use the buttons and monitor the lights to control your printer.
B-300/B-500DN User’s Guide g. Maintenance box cover: Covers the maintenance box. Open only when replacing the maintenance box. h. Output tray: Holds the ejected paper. i. Front paper cassette: Holds your paper and feeds it for printing. j. Cartridge lever: Locks the installed ink cartridges. k. Cartridge cover: Covers the ink cartridges. Open only when replacing the ink cartridges. Rear view a. USB connector: Connects the USB cable from your computer to the printer. b.
B-300/B-500DN User’s Guide Paper, Consumables, and Option Paper Epson offers specially-designed paper and other print media for all your printing needs. Note: You can find the part numbers for the following Epson special papers on the Epson support Web site. & See “Technical Support Web Site” on page 144.
B-300/B-500DN User’s Guide Maintenance box You can use the following maintenance box with this printer: Part number Maintenance Box T6190 Duplex unit (B-300 users only) You can use the following duplex unit with B-300. Part number Duplex unit C802531 System Requirements For using the printer New :Depends on model (See Spec) Windows requirements To use this printer, you must have any of the following Windows operating systems installed.
B-300/B-500DN User’s Guide Technical Specifications Paper New :Depends on model (See Spec) Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. ❏ Poor quality paper may reduce print quality and cause paper jams or other problems.
B-300/B-500DN User’s Guide Envelopes: Size Envelope #10 4 1/8 × 9 1/2 in. Envelope DL 110 × 220 mm Envelope C6 114 × 162 mm Paper types Plain bond paper Weight 75 g/m² to 100 g/m² Printable area Diagonal lines show printable area.
B-300/B-500DN User’s Guide Envelopes: A B-L B-R C Minimum margin Media type Single sheets Envelopes A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) B-L, B-R 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) C 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) Note: ❏ Depending on the type of paper, print quality may decline in the top and bottom areas of the printout, or the area may be smeared. ❏ Automatic double-sided printing supports the plain paper only. Minimum margin for C is 16 mm (0.63 in.
B-300/B-500DN User’s Guide Ink cartridges Color Yellow, Magenta, Cyan, Black Cartridge life Use within 6 months of opening the package. Temperature Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C (104 °F) Freezing:* -13 °C (8.6 °F) * Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F) c Caution: ❏ Epson recommends the use of genuine Epson ink cartridges.
B-300/B-500DN User’s Guide Mechanical New :Depends on model (See Spec) Paper path Front paper cassette, rear sheet feeder Loading capacity Front paper cassette About 500 sheets at 75 g/m² paper * Rear sheet feeder About 100 sheets at 75 g/m² paper * Dimensions B-500DN Storage Width: 480 mm (18.9 in.) Depth: 489 mm (19.3 in.) Height: 312 mm (12.3 in.) Printing Width: 480 mm (18.9 in.) Depth: 656 mm (25.8 in.) Height: 372 mm (14.6 in.) B-300 Storage Width: 480 mm (18.9 in.) Depth: 420 mm (16.5 in.
B-300/B-500DN User’s Guide Electrical B-500DN New :Depends on model (See Spec) 100-120 V Model 220-240 V Model Input voltage range AC 90 to 132 V AC 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.7 A 0.4 A Approx. 32.0 W Approx. 32.0 W (ISO/IEC10561 Letter Pattern) (ISO/IEC10561 Letter Pattern) Ready mode Approx. 8.0 W Approx. 8.0 W Sleep mode Approx. 4.5 W Approx. 5.0 W Power off Approx. 0.3 W Approx. 0.
B-300/B-500DN User’s Guide Environmental New :Depends on model (See Spec) Temperature Operation: 10 to 35 °C (50 to 95 °F) Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C (104 °F) Humidity Operation:* 20 to 80% RH Storage:* 5 to 85% RH * Without condensation Standards and approvals U.S. model: New :Depends on model (See Spec) Safety UL60950-1 CAN/CSA-C22.2 No.
B-300/B-500DN User’s Guide Option New :Depends on model (See Spec) Duplex unit (B-300 only) Width: 313 mm (12.3 in.) Depth: 163 mm (6.4 in.) Height: 92 mm (3.6 in.) Weight: Approx. 0.9 kg (1.
B-300/B-500DN User’s Guide Index A Aligning print head, 112 B Banding, 134 Blank pages, 137 Blurry prints, 135 Booklet printing Windows, 52 Buttons and lights B-300, 85 B-500DN, 75 C Cable connector, 153, 155 Canceling printing, 40 Cartridge cover, 152, 155 lever, 152, 155 Cleaning inside printer, 113 printer, 113 print head, 109 Color problems, 135 Contacting Epson, 144 Control panel, 152, 154 buttons and lights (B-300), 85 buttons and lights (B-500DN), 75 icons (B-500DN), 77 lights (B-300), 87 menu li
B-300/B-500DN specifications, 161 Interface cables, 164 L Lights error indicators, 121 status and error, 87 Loading envelopes, 26 front paper cassette, 22 paper, 21, 22, 25 rear sheet feeder, 25 M Maintenance box checking status (B-500DN), 102 checking status in Windows, 102 cover, 152, 155 part number, 157 replacing when at end of service life, 104 Managing print jobs Windows, 124 Margins problems, 136 Media Type, selecting, 30 Menu list language, 79 maintenance, 80 network, 81 printer setting, 79 print
B-300/B-500DN Windows, 112 Printing canceling, 40 double-sided, 43 envelopes, 38 fit to page, 56 multiple pages per sheet, 59 posters, 62 text, 36 watermarks, 68 Print quality, improving, 133 Print speed, increasing, 137, 141 Problems banding, 134 blank pages, 137 blurry prints, 135 diagnosing, 121 incorrect characters, 136 incorrect colors, 135 margins, 136 mirror image, 137 paper feeding, 138 printer does not print, 140 print speed, 137 smeared prints, 135, 137 Progress meter, 124 R Rear sheet feeder, 1
