DS-780N User's Guide
Contents DS-780N User's Guide................................................................................................................................. 7 Scanner Basics............................................................................................................................................ 8 Using the Control Panel ....................................................................................................................... 8 Control Panel Buttons and Lights ...............
Determining the Scanner's IP Address .......................................................................................... 54 Accessing the Web Config Utility........................................................................................................ 55 Scanning .................................................................................................................................................... 56 Starting a Scan.................................................................
Replacing the Scanner Rollers ......................................................................................................... 112 Resetting the Scanner Roller Counter ......................................................................................... 117 Transporting Your Scanner .............................................................................................................. 119 Solving Problems ...................................................................................
Safety and Approvals Specifications ................................................................................................ 140 Notices ..................................................................................................................................................... Important Safety Instructions............................................................................................................ Restrictions on Copying .......................................................
DS-780N User's Guide Welcome to the DS-780N User's Guide. For a printable PDF copy of this guide, click here.
Scanner Basics See these sections to learn about the basic features of your scanner. Using the Control Panel Scanner Parts User Replaceable Epson Scanner Parts and Accessories Using Power Saving Settings Using the Control Panel See these sections to learn about the control panel and select control panel settings.
1 The 2 The LCD screen 3 The log out button 4 The home button 5 The help button power button and the power light Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Note: Access to the grayed-out functions is restricted to authorized users. Contact your administrator for more information. Icons Description Displays the Home screen. Slow mode is enabled.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings. 3. Select Common Settings. You see a screen like this: 4. Scroll down and select Language. 5. Select a language.
2. Select Settings. 3. Select Common Settings. You see a screen like this: 4. Scroll down and select Date/Time Settings.
5. Select Date/Time. 6. Select the date format you want to use. 7. Use the numeric keypad to enter the current date and press OK. 8. Select the time format you want to use. 9. Use the numeric keypad to enter the current time and press OK. 10. Select Daylight Saving Time. 11.
You see a screen like this: 4. Select Sound. 5. Select Button Press. 6. Press the – or + icons to decrease or increase the sound. 7. Select OK to exit. Note: You can also adjust the sound level for the Error Notice function. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select Common Settings.
You see a screen like this: 4. Select LCD Brightness. 5. Press the – or + icons to decrease or increase the brightness. 6. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off. Note: This setting can be locked by an administrator.
You see a screen like this: 4. Scroll down and select Operation Time Out. 5. Set Operation Time Out to Off and select OK. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings. 3. Select Common Settings.
You see a screen like this: 4. Scroll down and select PC Connection via USB. 5. Select Disable.
2. Select Settings. 3. Scroll down and select System Administration. You see a screen like this: 4. Select Admin Settings. 5. Select Admin Password. 6. Select Register.
You see a screen like this: 7. Use the displayed keyboard to enter a password and select OK. 8. Enter your password again to confirm. Note: Keep a copy of your password in a safe place. 9. Select OK. 10. Turn Lock Setting on. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance.
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To enter numbers or symbols, select . • To change the keyboard layout, select . • To enter a frequently used domain address or URL, select • To delete the previous character, select • To enter a space, select . . Parent topic: Using the Control Panel 19 .
Scanner Parts 1 Control panel 2 Edge guides 3 Input tray 4 Input tray extension 5 ADF (Automatic Document Feeder) 6 Output tray 7 Output tray extensions 20
8 Stopper 1 Kensington security slot 2 Service USB port (do not use) 3 USB 3.
1 Cover open lever 2 Scanner cover 3 Pickup rollers 4 Separation rollers 1 AC adapter 2 Power cord 3 USB 3.0 cable Parent topic: Scanner Basics User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Part Part number Roller assembly kit B12B819031 Cleaning kit B12B819291 Parent topic: Scanner Basics Using Power Saving Settings Your scanner enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter to save energy and resources.
You see a screen like this: 4. Select Sleep Timer. You see a screen like this: 5. Do one of the following: • Press the – or + icon to decrease or increase the number of minutes.
• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and select OK. 6. Select OK. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2.
Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray. Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original.
Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out. 4. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, load only one sheet at a time.
5. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown. 6. Load standard originals into the input tray printed side down and top edge first, and guide them in until they meet resistance. • If you are loading paper business cards, load up to 30 cards printed side down and top edge first into the input tray horizontally, and slide them in until they meet resistance.
• If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals.
7. Slide the edge guides against the edges of the original.
Note: If you are scanning originals that are 15.5 inches (393.8 mm) or longer, support the original as it enters into and ejects from the scanner as shown. 8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner.
Parent topic: Loading Originals Related references Original Document Specifications Related topics Scanning Loading Multiple Sizes of Originals in the Input Tray You can load originals of different sizes, paper types, and thicknesses at one time in the input tray. Just make sure they meet the original document specifications. Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original.
3. Slide the input tray edge guides all the way out.
4. Load the originals in the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Slide them in until they meet resistance. Make sure the printed sides are facedown and the top edges are slightly angled in the input tray. 5. Slide the edge guides against the edges of the widest original. 6. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.
Original Document Specifications You can load original documents that meet these specifications in your scanner. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 7 to 110 lb (27 to 413 g/m²) 21 lb (80 g/m²): 100 sheets Fine paper Recycled paper 24 lb (90 g/m²): 86 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) 28 lb (104 g/m²): 74 sheets A5 (5.8 × 8.2 inches [148 × 210 mm]) 34 lb (127 g/m²): 62 sheets A6 (4.1 × 5.
Paper type Paper size Paper weight Loading capacity Plain paper Legal (8.5 × 14 inches [216 × 356 mm]) 7 to 110 lb (27 to 413 g/m²) 21 lb (80 g/m²): 80 sheets Fine paper Recycled paper 24 lb (90 g/m²): 69 sheets 28 lb (104 g/m²): 59 sheets 34 lb (127 g/m²): 50 sheets 42 lb (157 g/m²): 40 sheets 56 lb (209 g/m²): 30 sheets 68 lb (256 g/m²): 24 sheets 110 lb (413 g/m²): 14 sheets Loading capacity may vary depending on the paper type.
• Originals containing staples or paper clips • Originals with holes on the bottom of them • Originals that are bound • Originals with carbon paper backing • Transparencies • Glossy originals • Carbon-less paper • Perforated originals • Originals with labels or stickers • Fabric or other non-paper originals Parent topic: Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray You can load plastic and laminated cards that meet the card specifications in the input tray. 1.
2. Slide the input tray edge guides all the way out. 3. Load plastic or laminated cards printed side down and top edge first into the input tray horizontally, and slide them in until they meet resistance.
Note: Do not load plastic cards vertically.
4. Slide the edge guides against the edges of the card. 5. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning the cards. Plastic and Laminated Card Specifications Parent topic: Loading Originals Related references Plastic and Laminated Card Specifications Related topics Scanning Plastic and Laminated Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner.
Paper type Paper size Paper thickness Loading capacity Plastic cards, embossed (ISO7810 ID-1 compliant) 2.1 × 3.3 inches (54 × 85.6 mm) 0.05 inch (1.24 mm) maximum 1 card (horizontal) 0.03 inch (0.76 mm) maximum 5 cards (horizontal) 0.03 inch (0.8 mm) maximum 1 card Plastic cards, standard (ISO7810 ID-1 compliant) Laminated cards 4.7 × 5.9 inches (120 × 150 mm) or smaller Note: Plastic cards with glossy surfaces may not scan properly.
2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out.
4. Load envelopes vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelopes until they meet resistance.
5. Do one of the following to load a photo, or folded or irregularly shaped originals: • For an A4-size or larger original, fold it as shown and place it in the center of an optional carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up. • For a photo or an irregularly shaped original, load it in the center of an optional carrier sheet with the printed side face down. Make sure the illustration on the front edge of the carrier sheet is facing up.
6. Load the carrier sheet in the input tray as shown until it meets resistance.
Photo or irregularly shaped original 47
7. Slide the edge guides against the edges of the original or carrier sheet. 8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals. 9. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner.
Paper type Paper size Paper thickness Large originals (plain paper, fine paper, or recycled paper) Up to this size: A3 (11.7 × 16.5 0.012 inch (0.3 mm) inches [297 × 420 mm]) maximum (load only in a carrier sheet) Envelopes 10 carrier sheets (excluding the thickness of the carrier sheet) (load only in a carrier sheet) Photos Loading capacity Up to this size: A4 (8.3 × 11.7 inches [210 × 297 mm]) 0.012 inch (0.3 mm) maximum 10 carrier sheets (excluding the thickness of the carrier sheet) 4.
Wired Networking See these sections to use your product on a wired network. Network Security Recommendations Wired Network Setup Connecting to the Network from the Control Panel Accessing the Web Config Utility Network Security Recommendations To deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Wired Network Setup You can set up your scanner to communicate with your computer over a wired network by connecting it to the router or hub using an Ethernet cable. 1 Epson scanner 2 Ethernet cable 3 Ethernet hub/switch 4 Computers with a wired network interfaces 5 Router 6 Internet Parent topic: Wired Networking Connecting to the Network from the Control Panel You can select or change network settings using your product's control panel.
To install your product on a network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. 1. Make sure your scanner is not connected to your Ethernet hub. 2. Press the home button, if necessary. 3. Select Settings. 4. Select Network Settings. 5. Select Change Settings. You see a screen like this: 6. Select TCP/IP. 7. Select Manual as the Obtain IP Address setting.
8. Select the IP Address field, enter the IP address using the displayed keypad and select OK. 9. Set the Subnet Mask and the Default Gateway settings to the options you want to use. 10. Select the Primary DNS field, enter the IP address for the primary DNS server using the displayed keyboard, and select OK. 11. Select the Secondary DNS field, enter the IP address for the secondary DNS server using the displayed keyboard, and select OK. 12.
15. Select the icon, and confirm the connection status and IP address on the displayed screen. 16. Select Close. Determining the Scanner's IP Address Parent topic: Wired Networking Determining the Scanner's IP Address If you have multiple scanners on your network, you need to know the IP address of the scanner when setting up network scanning. 1. Do one of the following to start EpsonNet Config: • Windows 10: Click > All apps > EpsonNet > EpsonNet Config. • Windows 8.
Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. Note: For more information on administration settings, see the Administrator's Guide. 1. Check your network status. 2. Note your product's IP address. 3.
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning with Document Capture Pro - Windows Scanning with Document Capture - Mac Scanning in Epson Scan 2 Scan Resolution Guidelines Scanning Special Projects Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods.
6. Select a job. You see a screen like this: 7. If you want to change the scan settings, select Settings. 8. Select from the following options: • To change the job settings, select Edit. Change the scan settings as necessary. Note: Make sure the Disable job setting changes on the control panelsetting is not selected in Document Capture Pro or Document Capture. • To skip double feed detection when scanning originals such as envelopes or plastic cards, set the DFDS Function setting to On.
Setting the Operation Mode on the Product Control Panel Before scanning, set the operation mode on the control panel. 1. Make sure you installed the product software and connected the product to your computer or network. 2. Press the home button, if necessary. 3. Select Settings. 4. Select Document Capture Pro. 5. Select Change Settings and choose from the following options: • Select Server Mode if your product is connected to the computer over a network. You need to enter the server address in this mode.
You see a screen like this: 3. To add a scan job, click the necessary, and click OK. New Job icon, enter a name for the new job, select settings as You can now use the new scan job when you scan with Document Capture Pro. Note: See the Help information in Document Capture Pro for details. 4. To assign scan jobs to the selection list on the product control panel, click the Assignment icon.
5. Select the jobs that you want to assign using any of the pull-down menus. You can now use the added scan jobs when you scan from the product control panel. 6. Click OK, then click OK again. Parent topic: Starting a Scan Using the Product Control Panel Adding and Assigning Scan Jobs with Document Capture - Mac You can view, change, or add available default scan settings when you scan using the Document Capture Pro option on the product control panel.
4. To assign scan jobs to the selection list on the product control panel, click the bottom of the window and click Event Settings. icon at the 5. Select the jobs that you want to assign using any of the pull-down menus. You can now use the added scan jobs when you scan from the product control panel. 6. Click OK, then click OK again.
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click > Epson Scan 2 > Epson Scan 2. or Start, and select All Programs or Programs. Select EPSON • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
You see an Epson Scan 2 window like this: 63
Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source option, choose it and select your product.
You see an Epson Scan 2 window like this: 65
Parent topic: Starting a Scan Scanning with Document Capture Pro - Windows When you scan with Document Capture Pro, the program automatically saves your scanned file on your computer in the folder you specify. You can select settings, preview, and change the scanned file settings as necessary. Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture Pro for details. 1.
3. Click one of the job icons or click the arrow next to the Job Settings button to select a different format. 4. If you want to select detailed scan settings, click Switch to Standard View and select Scan Settings from the Scan Setting Name list.
You see a window like this: 5. Select any displayed scan settings you want to use and click OK. 6. Click Scan.
You see a preview of your scan in the Document Capture Pro window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page icon and follow the instructions on the screen. 8. Check the scanned images and edit them as necessary. 9. Click one of the Destination icons to choose where to send your scanned files.
Scanning with Document Capture - Mac When you scan with Document Capture, the program automatically saves your scanned file on your computer in the folder you specify. You can select settings, preview, and change the scanned file settings as necessary. Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture for details. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture.
You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture window, click the Start Job button, and skip the rest of these steps. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture for details. 4. If you want to select detailed scan settings, Cancel the Scan Settings window. Open the Scan menu at the top of the Mac desktop and select Displays the EPSON Scan Setup Screen.
You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 6. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps. 7. Check the scanned images and edit them as necessary. 8. Click one of the Destination icons to choose where to send your scanned files.
Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in JPEG format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary. 1. Start Epson Scan 2.
You see this window: 74
Note: The Document Source setting is automatically set to ADF for your product. 2. If you want to scan different size originals by loading them into the ADF one by one, check the Automatic Feeding Mode checkbox. Scanning begins as soon as you load each original. 3. Select the Scanning Side setting that matches the sides of the original that you want to scan. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size.
Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Reinsert your original into the ADF. 11. If scanning an original in a carrier sheet or other special original, see the link below for other setting requirements for special documents. 12. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 13. Enter the file name for your scanned file in the File Name field.
14. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 15. Click Scan. The product scans your original and saves the scanned file in the location you specified. 16. If you selected the Automatic Feeding Mode setting, place your next original in the ADF for scanning. When you finish scanning originals, click Finish.
Skip Blank Pages If the scanner detects marks from the other side of a blank page and adds the marks to the scanned image, adjust this setting to prevent this. Detect Double Feed Detects a double-feed paper error in the ADF. If you are scanning an original envelope or plastic card, select Off. Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab.
Gamma Adjusts the midtone density of the scanned image. Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs. Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white. Remove Punch Holes Removes the shadows caused by holes on the edges of the original. Dual Image Output Scans the original image twice using different output settings (Windows only).
Type of original Required settings Long paper If the Document Size list does not contain the document size you want to scan, select Auto Detect (Long Paper) or select Customize to create a custom document size. Laminated cards To scan any transparent areas around the edges of the card, select Settings as the Document Size setting and either select the Scan laminated card checkbox or create a custom size.
Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your scans.
Scanning to a SharePoint Server or Cloud Service - Mac Parent topic: Scanning Scanning Two Originals onto One Sheet (Stitching Images) - Windows You can scan both sides of a double-sided or folded original and combine them into a single image with the Epson Scan 2 Stitch Images settings. Note: When scanning a folded original, you must use the optional carrier sheet or damage to the original may occur. Load the document into the carrier sheet with the folded edge against the right side of the carrier sheet.
4. Select Scan Settings from the Scan Setting Name list and click Detailed Settings.
5. Select Double-Sided as the Scanning Side setting. 6. Select the original document size as the Document Size setting. 7. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other. • Left&Right: Places the scanned images side by side. 8. Select the Advanced Settings tab and set the Edge Fill setting to None. 9. Click Save. 10. Click OK. 11. Click Scan. The scanned image is displayed.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see this window: Note: Click Switch to Simple View, if necessary. 3. Click the Job Settings button. 4. Click the New Job icon.
You see this window: 5. Enter a name for the job in the Job Name field and select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 6. Click Save, select the save settings you want to use, and select Apply job separation. 7. Click Separation Settings.
You see this window: 8. Select the method you used to separate the originals as the Separator setting. 9. Select Create Folder and select a folder name. 10. Select any other file naming settings you want and click OK. 11. Click Send and select a destination. 12. Click OK to close the Job Settings window, then click OK again. The separation job is created.
13. On the Document Capture Pro main screen, click on the icon for the job you just made and follow the on-screen instructions. Note: Click Switch to Simple View, if necessary. Your originals are saved into separate files and folders as specified.
You see a window like this: 3. Select the language used in the document you are going to scan as the Document Languages setting. 4. Click Scan Document. 5. If you see the Select Scanner window, select your product and click OK. Note: Do not select a WIA option for your product; it will not work correctly. You see a window like this: 6. Select your scanner settings.
7. Click Preview and adjust the area you want to scan, if necessary. 8. Reload the ejected original in the scanner. 9. Click Scan to Document. 10. Click Finish Scanning and select the program or format you want to scan to. You see the Save As window. 11. Type a name and select a file format for your document. 12. Click Save. Your document is scanned and processed into editable text. The file is then saved and opened in an application associated with the file type you selected, if available on your system.
You see a window like this: 3. Select your product from the Source list. 4. Select the language used in the document you are going to scan as the Document language setting. 5. Click on Scan Images to New Document.
6. Select your scan settings and click Scan. Note: For best results, select Grayscale as the Color Depth setting. 7. Click Finish Import. You see your scanned image. 8. Click on the Export icon. 9. Select the program or format you want to scan to and click Next.
You see the Save Converted File As window: 10. Click the Export button. The file is saved and then opened in an application associated with the file type you selected, if available on your system. Parent topic: Convert Scanned Documents to Editable Text (OCR) Saving Scanned Documents as a Searchable PDF You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is recognized using Optical Character Recognition (OCR) and then embedded in the scanned original.
4. Click Preview and adjust the area you want to scan, if necessary. 5. If you are using the ADF, reload the ejected original. 6. Select Searchable PDF as the Image Format setting. 7. Select Options from the Image Format list. You see this window: 8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Click OK. 12. Confirm the File Name setting and select a Folder setting for your document.
Saving a Scan as an Office Format File - Windows You can use Document Capture Pro (Windows) to save your scans in one of the following Microsoft Office file formats: Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx). 1. Load your original in the scanner. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
You see this window: 4. Click the Scan Settings button. 5. Enter detailed settings as necessary and click OK. Note: See the Help information in Document Capture Pro for details. 6. Click one of the Destination icons to choose where to send your scanned files. You see the Transfer Settings window. 7. Select the Office format file you want to use from the File Type drop-down list. 8. Click Option to display a new window with additional settings. 9. Select any additional settings as necessary and click OK.
1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see this window: Note: Click Switch to Simple View, if necessary. 2. Click the < at the bottom right corner of the screen.
You see this window: 3. Click one of the cloud server or service Destination icons to choose where to save your scanned file. (If you cannot see all of the icons, the service software may not be installed or the service may not be available on your platform.) You see the Transfer Settings window. 4. Enter any required information to set up the destination. You may need to log in to your cloud service to authenticate the connection and allow Document Capture Pro to access the cloud service.
You see a window like this: Note: You may need to select your scanner from the scanner list. 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file.
You see the Transfer Settings window. 6. Enter any required information to set up the destination. You may need to log in to your cloud service to authenticate the connection and allow Document Capture to access the cloud service. If you have previously created a saved setting for the destination, select it from the drop-down list. 7. Adjust any save settings, then click OK or Send, depending on the destination. Your originals are scanned and uploaded to the indicated server or cloud service.
Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
3. Pull down on the cover open lever and open the scanner cover. 4. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. If the glass surface is stained with grease or some other hard-to-remove material, use a genuine Epson cleaning kit. Use a small amount of cleaner on the cleaning cloth to remove the stains. Be sure to wipe off all remaining liquid.
5. Use a cotton swab to wipe off any dust or dirt on the sensors shown here. Caution: Do not use liquid or glass cleaner on the cotton swab. 6. Locate the separation roller.
7. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 8. Slide the separation roller to the left and remove it.
9. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller. 10. To replace the separation roller, insert the end of the roller into the hole on the right side and lower the other end of the roller into place.
11. Close the separation roller cover until you hear it click into place. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller and reinstall it, then try to close the cover again. 12. Locate the pickup roller.
13. Press down on the pickup roller cover latch and pull up the cover to remove it. 14. Pull down the tab on the pickup roller and slide the roller to the right to remove it.
15. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller. 16. To replace the pickup roller, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the roller.
17. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again. 18. Close the scanner cover. 19. Plug in the AC adapter and press the 20. Press the power button to turn on the scanner. home button, if necessary, and select Scanner Maintenance.
21. Select Roller Cleaning. 22. Pull down on the cover open lever and open the scanner cover. The scanner enters roller cleaning mode.
23. Slowly rotate the rollers shown here by tapping anywhere on the LCD screen. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollers are clean. Caution: Be careful not to get your hands or hair caught in the rollers as they rotate. 24. Close the scanner cover.
You see a screen like this: 4. If the number of scans in the Number of Scans field exceeds the number displayed as the Life Cycle of the rollers, it is time to replace the rollers. 5. Close the Epson Scan 2 Utility. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers when the number of scans exceeds the life cycle of the rollers. Check the scanner roller counter to see when you need to replace the rollers. 1. Turn off the scanner. 2.
3. Disconnect any connected cables. 4. Pull down on the cover open lever and open the scanner cover. 5. Press down on the pickup roller cover latch and pull up the cover to remove it.
6. Pull down the tab on the pickup roller and slide the roller to the right to remove it. 7. To install the new pickup roller, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the roller.
8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
9. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it.
11. To install a new separation roller, insert the end of the roller into the hole on the right side and lower the other end of the roller into place. 12. Close the separation roller cover until you hear it click into place. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller and reinstall it, then try to close the cover again. 13. Close the scanner cover. 14. Plug in the AC adapter and turn on the scanner. 15.
1. Press the home button, if necessary, and select Scanner Maintenance. 2. Select Roller Replacement. 3. Follow the on-screen instructions to replace the rollers. 4. Select Reset Maintenance Roller Counter.
5. Select Yes. Note: You can also reset the roller counter from your computer using the Epson Scan 2 Utility. Select the Counter tab and click Reset. Parent topic: Replacing the Scanner Rollers Related tasks Checking the Scanner Roller Counter Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3.
4. Push apart the latches on the back on the input tray and lift the input tray off of the scanner. 5. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
Solving Problems Check these sections for solutions to problems you may have using your product. Product Status Messages Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Product Status Messages You can often diagnose problems with your product by checking the messages and status icons on its LCD screen. Note: If the LCD screen is dark, press the screen to wake the product from sleep mode.
LCD screen message Condition/solution Check the following when a computer is not found. - Connection between the scanner and the computer (USB or network) Installation of a necessary application - Version of an application - Power supply of a computer - Firewall settings and so on - Group settings of a scanner and Document Capture Pro - Execution of re-searching. For details, see your documentation. Try the following: • Make sure the scanner is connected and correctly configured.
Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adjust the Power Off Timer setting in Epson Scan 2. • You may need to adjust the Sleep Timer and Power Off Timer settings on the control panel.
Related concepts Uninstall Your Scanner Software Related references Windows System Requirements Mac System Requirements Related tasks Preventing PC Connection via USB Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Be sure to use the USB cable that came with the scanner. • Make sure your scanner is turned on and any interface cables are securely connected at both ends. • Make sure your computer is not running in a power-saving mode, such as sleep or standby.
Related references Windows System Requirements Mac System Requirements Original Feeds Incorrectly in Scanner If you have problems feeding originals in your scanner, try these solutions: • If multiple pages feed at once, try the following: • Remove the originals, fan the edges to separate the sheets, if necessary, and reload them. • Load fewer originals at a time. • Load only originals that meet the specifications for your scanner.
3. Pull down the cover open lever and open the scanner cover. 4. Gently pull out any jammed originals from inside the scanner.
5. Gently pull out any jammed originals from the output tray. 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Select Slow on the scanner control panel to slow down the scanning speed. • Clean inside the scanner and replace the roller assembly kit, if necessary. • Close the output tray and let the originals fall freely onto the surface below the scanner.
• Make sure your system meets the requirements for your operating system. If you are scanning a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory. • If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may have automatically slowed down to protect the scanner mechanism from overheating or becoming damaged. Let the scanner rest with the power on for 30 minutes, then try scanning again.
• If your network uses a firewall, the scanner may not be discovered by the Epson Scan 2 Utility. Open the Epson Scan 2 Utility, enter the IP address for your scanner, and click Add. • If there is an IP address conflict, the network connection may become unavailable. Check the IP address for each device and assign unique IP addresses. • Make sure the scanner and Ethernet hub connection modes match. You can change the connection modes using EpsonNet Config. See the Administrator's Guide for details.
Parent topic: Solving Scanned Image Quality Problems Related references Image Format Options Related tasks Scanning in Epson Scan 2 Scanned Characters are Blurry If characters in your scanned images are blurry, try these solutions: • Make sure you do not move the scanner or original while scanning. • Operate the scanner on a flat, stable surface. • Make sure the originals are ejecting properly.
• If the original document is in Landscape mode, set the Rotate setting to Auto in Epson Scan 2. • If you are using OCR software, check the manual for any additional adjustments. Parent topic: Solving Scanned Image Quality Problems Related concepts Convert Scanned Documents to Editable Text (OCR) Related references Image Format Options Related tasks Scanning in Epson Scan 2 Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents.
Scanned Image is Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture. • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • Document Capture Pro (Windows): Select Scan Settings > Detailed Settings from the Scan window.
Uninstall Your Scanner Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Scanner Software - Windows Uninstalling Scanner Software - Mac Parent topic: Solving Problems Uninstalling Scanner Software - Windows You can uninstall and then re-install your scanner software to solve certain problems. 1. Turn off the scanner. 2. Disconnect any interface cables. 3.
3. Quit all applications currently running on your Mac. 4. Double-click the Uninstaller icon. 5. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 6. Click Uninstall. 7. Follow the on-screen instructions to uninstall the software. 8. To reinstall your scanner software, see the Start Here sheet for instructions. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Note: For help using any other software on your system, see the documentation for that software for technical support. Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800GO-EPSON (800-463-7766) in the U.S.
Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Windows Server 2003 SP2 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • macOS 10.12.x • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.
Paper capacity 100 sheets of paper at 21 lb (80 g/m2) weight Scanning resolution 600 dpi (main scan) 600 dpi (sub scan) Output resolution 50 to 1200 dpi in 1 dpi increments 50 to 300 dpi if length is 15.5 inches (393.8 mm) to 215 inches (5461.0 mm) 50 to 200 dpi if length is 215 inches (5461.1 mm) to 240 inches (6096.
Depth 8.3 inches (212 mm) Weight 8.2 lb (3.7 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed. Rated DC input power supply voltage 24 V DC Rated DC input current 2A Power consumption Operating: 17 W (approximate) Ready mode: 8.
Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 15 to 80% RH (non-condensing) Storage: 15 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions. Parent topic: Technical Specifications Network Interface Specifications Standards IEEE802.3i (10BASE-T)* IEEE802.3i/u (100BASE-TX)* IEEE802.
AC Adapter (A471H) United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No.
Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. AC Adapter • Do not place or store the AC adapter outdoors, in a car, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, condensation, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity.
scanner or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions.) • Unplug the scanner and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners. • If you are not going to use the scanner for a long period, be sure to unplug the AC adapter from the electrical outlet.
• Passports, driver's licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Restriction on disassembling and decompiling You may not disassemble, decompile or otherwise attempt to derive the source code of any software included with this product. Parent topic: Notices Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse.
memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this Agreement. 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc.
declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. In some instances, the costs of arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. The arbitrator's award is binding and may be entered as a judgment in any court of competent jurisdiction. You may choose to engage in arbitration hearings by telephone.
1.7 Opt-out.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
