Perfection V19/V39 User's Guide
Contents Perfection V19/V39 User's Guide ............................................................................................................... 7 Scanner Basics............................................................................................................................................ 8 Scanner Parts ...................................................................................................................................... 8 Scanner Buttons and Lights ......................
Selecting a Scan Size - Professional Mode............................................................................... Image Preview Guidelines............................................................................................................. Scan Resolution Guidelines .......................................................................................................... Selecting Scan File Settings ..............................................................................................
Cannot Start Epson Scan .............................................................................................................. 99 Scanning is Slow ........................................................................................................................... 99 Cannot Scan Using Thumbnail Preview ...................................................................................... 100 Solving Scanned Image Quality Problems ................................................................
Restrictions on Copying ................................................................................................................... Trademarks ...................................................................................................................................... Copyright Notice............................................................................................................................... libTIFF Software Acknowledgment...................................................
Perfection V19/V39 User's Guide Welcome to the Perfection V19/V39 User's Guide. For a printable PDF copy of this guide, click here.
Scanner Basics See these sections to learn about the basic features of your scanner.
1 Scanner cover 1 Document mat 2 Scanner glass 3 Carriage (beneath scanner glass) 9
1 USB port 1 Scanner stand Parent topic: Scanner Basics 10
Scanner Buttons and Lights 1 The 2 The 3 The copy button 4 The start button 5 The status light PDF button send button Parent topic: Scanner Basics Related references Scanner Light Status Using the Scanner Stand The scanner can be used in an upright position if surface space is limited.
1. Stand the scanner upright.
2. Extend the scanner stand from the back of the scanner until it clicks into place.
3. Tilt the scanner until it rests on the scanner stand.
4. To put the scanner stand away, rotate it into the back of the scanner.
Placing Originals on the Scanner Follow the instructions here to place your originals on the scanner. Caution: Do not place anything on top of your scanner or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals While Using the Scanner Stand Placing Thick Documents Placing Originals on the Scanner Glass You can place originals directly on the scanner glass.
1. Open the scanner cover.
2. Place your original facedown on the scanner glass with the top edge facing as shown. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Make sure they are at least 0.8 inch (20 mm) away from each other. Note: The edges of your original may be cropped by 0.1 inch (2.5 mm) from the left side and top edges.
Scan, the edges of your original may be cropped by about 0.24 inch (6 mm) from the top and side edges. Manually position your original away from the edges to prevent cropping. 3. Close the scanner cover gently to keep your original in place. Parent topic: Placing Originals on the Scanner Related tasks Scanning in Full Auto Mode Placing Originals While Using the Scanner Stand You can place originals directly on the scanner glass while the scanner stand is extended.
1. Open the scanner cover.
2. Place your original facedown on the scanner glass with the top edge facing as shown. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.1 inch (2.5 mm) from the left side and top edges.
Scan, the edges of your original may be cropped by about 0.24 inch (6 mm) from the top and side edges. 3. Close the scanner cover gently and hold it to keep your original in place.
Scanning in Full Auto Mode Placing Thick Documents If you are scanning a book or other thick document, you can remove the scanner cover. 1. Hold the scanner cover near the hinges and pull straight up, keeping the cover horizontal. 2. Place your document facedown on the scanner glass. Note: Press down on your document gently to flatten it and hold the document down as you scan. 3. When you are finished scanning, replace the scanner cover in the reverse order that you removed it.
Scanning You can scan your originals and save them as digital files. Starting a Scan Selecting Epson Scan Settings Scanning Special Projects Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods.
3. Press one of the following buttons on your scanner: 1 The PDF button starts the Scan to PDF utility so you can scan multiple originals directly to a PDF file 2 The send button starts Easy Photo Scan so you can scan your original and send it by email or upload it to a cloud destination.
Scanning to a PDF File Using a Scanner Button Using the Scanner as a Copier - Copy Utility Related topics Scanning to Online Destinations Using Easy Photo Scan Selecting Epson Scan Settings Changing Default Scan Button Settings You can view or change the default program and actions performed by each scanner button. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 8.x: Navigate to the Apps screen and select Event Manager.
3. Click Close to close the Event Manager window. Parent topic: Starting a Scan from a Scanner Button Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON or EPSON Software and click EPSON Scan.
You see an Epson Scan window like this: Parent topic: Starting a Scan Scanning with Document Capture Pro or Document Capture When you scan with Document Capture Pro (Windows) or Document Capture (Mac), the program automatically saves your scanned file on your computer in the folder you specify. You can select settings, preview, and change the scanned file settings as necessary.
Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture or Document Capture Pro for details. 1. Do one of the following to start Document Capture Pro (Windows) or Document Capture (Mac): • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture Pro or Document Capture window, click the Start Job button, and skip the rest of these steps. Note: If you selected Use EPSON Scan in the Scan menu under Scan Settings Screen, the Epson Scan main window opens instead of the Scan screen. 4. Select any displayed scan settings you want to use.
• Mac: Close the Scan window. Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you want to use and click OK. 6. If you selected detailed scan settings, click Preview. You see a preview of your scan in the Epson Scan window. 7. Click Scan. You see a preview of your scan in the Document Capture Pro (Windows) or Document Capture (Mac) window.
You see an Epson Scan window like this: Note: In certain programs, you may see the program's scan window instead of the Epson Scan window. Select scanning options as necessary. Parent topic: Starting a Scan Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan.
Scan Modes Selecting the Scan Mode Scanning in Full Auto Mode Scanning in Home Mode Scanning in Office Mode Scanning in Professional Mode Image Preview Guidelines Scan Resolution Guidelines Selecting Scan File Settings Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings. Full Auto Mode This mode automatically detects the type of content you are scanning, selects settings for it, and saves your scanned image.
Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Scanning in Full Auto Mode When you scan in Full Auto Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
You see this window: 35
2. To select image adjustment options or change your scanned file settings, click Customize, select the settings you want, and click OK. • To choose any of the available image adjustment options, select the checkbox for the option. • To change the scanned file settings, click File Save Settings. 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program.
Related concepts Scan Resolution Guidelines Related tasks Selecting Scan File Settings Available Image Adjustments - Full Auto Mode You can select these image adjustment options in Epson Scan Full Auto Mode. Dust Removal Removes dust marks from your originals automatically. Color Restoration Restores the colors in faded photos automatically. Auto Photo Orientation Checks the preview image for faces, the sky, and other features, and then correctly rotates the photo when it is scanned, if necessary.
You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
4. Select the way you plan to use your scanned image as the Destination setting. (The Resolution setting is selected automatically based on the Destination setting you choose.) • Screen/Web: Select this option for images you will email, view on a computer screen, or post on the web. • Printer: Select this option for images you will print or documents you will convert to editable text using OCR (Optical Character Recognition) software.
You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just be sure to click inside the scan area before selecting the settings. 1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
• Normal preview: Click the image. Auto Locate icon to create a marquee (dotted line) on the preview 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them.
• Normal preview: To create additional marquees (up to 50), click the copy the existing marquee and paste it on the preview image. Copy Marquee icon to Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. • Thumbnail preview: To change the preview style, click one of the Size icons. 3.
Dust Removal Removes dust marks from your originals automatically. Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes grayscale images clearer and text recognition more accurate by separating the text from the graphics. Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of the overall scanned image.
You see this window: 2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. 4. Select the Size and Orientation settings that match your original. 5. Select the Resolution setting you want to use for your scan.
6. Click the Preview button. Epson Scan previews your original and displays the result in a separate Preview window. 7. If desired, select the area in your preview image that you want to scan (scan area). 8. Select any of the image adjustment settings you want to use. Before making adjustments, click the image or scan area in the Preview window. 9. Click Scan. You see the File Save Settings window. 10. Change any of the necessary file save settings and click OK.
1. In the Preview window, click the preview image. Auto Locate icon to create a marquee (dotted line) on the 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the existing marquee and paste it on the preview image. Copy Marquee icon to copy the Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan.
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes grayscale images clearer and text recognition more accurate by separating the text from the graphics.
You see this window: 49
2. Select the Document Type setting that matches your original, such as Reflective for documents or photos. 3. Select the Document Source setting indicating where you placed your original. 4. Select the specific type of original you are scanning as the Auto Exposure Type setting: Document or Photo. 5. Select the details of your original and how you want it scanned as the Image Type setting. 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button.
24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs. 8-bit Grayscale Select this setting for black-and-white photos with a few shades of gray. Black & White Select this setting for black text documents or line art. Parent topic: Scanning in Professional Mode Available Image Adjustments - Professional Mode You can select these Adjustments options in Epson Scan Professional Mode.
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically.
Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. (For advanced users only.) Click the to access the settings. Color Palette icon Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs.
A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file.
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save, and click OK. Then adjust the marquee on the preview image. The marquee is automatically proportioned for your custom scan size.
6. To use additional sizing tools, click the + (Windows) or and select options as desired. (Mac) icon next to the Target Size setting • Scale: Reduces or enlarges your image by the percentage you enter. • Trimming: Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust it without constraint.
If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Selecting Scan File Settings You can select the location, name, and format of your scan file on the File Save Settings window. You can also select various optional settings that control how Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window. 1.
• Click the Other button, click the Browse or Choose button, and select a folder. 2. Type in a file name in the Prefix field. This name is used along with numbers to automatically name your scanned files. 3. Select a different number as the Start Number setting, if you like. 4. Select the file format you want to use in the Image Format Type menu. 5. If your file format provides optional settings, click the Options button to select them. 6.
TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Optional Settings Overwrite any files with the same name Select to overwrite previous files with the same names. Show this dialog box before next scan Select to have the File Save Settings window appear automatically before you scan (in certain Epson Scan modes).
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
You see a window like this: 3. Click the Scan icon. Your scanning program launches. 4. Click Scan in the window that appears to scan your original. The scanned image is displayed in the Easy Photo Scan window with an automatically generated name. Note: You may need to close the scanning program window to display Easy Photo Scan. 5. To edit the name of the file, select the image thumbnail at the bottom of the screen, click the icon, and enter the new filename. 6.
8. When you finish scanning, click one of the destination icons to upload the images. Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using.
You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3. Click Login. 4. On the Application Authentication screen, log in to your Facebook account. Note: To enable automatic image uploading, select the option for staying logged in.
5. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click Login to log in to your Facebook account, and try again. If you want to create a new album, you must create it directly in Facebook. 6. Select the image format for the uploaded files from the File or File Type list. 7. If there are options for the selected file format, click Options or Option and select the options you want. 8.
You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3. Click Login. 4. On the Application Authentication screen, log into your Google account. 5. Click Accept to allow Easy Photo Scan to upload images to your account. An authentication code is generated. 6.
7. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click the Login button to log into your Google Photos account, and try again. If you want to create a new album, you must create it directly in Google Photos. 8. Select an Image Size option for the uploaded images. 9. Select the image format for the uploaded files from the File or File Type list. 10.
You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote. 4. Select the image format for the uploaded files from the File or File Type list. 5.
7. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field, and select Save As. Enter a name for the setting and click OK. 8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation.
You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4. Select a Place option for the uploaded images. Note: In SugarSync, the Magic Briefcase is now called "My SugarSync". Uploads to the Magic Briefcase appear in the My SugarSync folder. 5.
6. If you want to replace existing files with the same name with the uploaded images, click the Overwrite file(s) with the same name checkbox. 7. Click Check Connection to test whether the SugarSync account information is correct. 8. Select the image format for the uploaded files from the File or File Type list. 9. If there are options for the selected file format, click Options or Option and select the options you want. 10.
You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4. Enter the login information in the User Name and Password fields. 5. If you want to replace existing files with the same name with the uploaded images, click the Overwrite file(s) with the same name checkbox. 6.
9. If you also want to save the images to a local folder, select the Copy the image(s) to a local folder checkbox and select a folder. 10. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field, and select Save As. Enter a name for the setting and click OK. 11. Click Send to upload the images to your Web Folder, or click Cancel to cancel the operation.
Note: On a Mac, you also enter an email address and email text in the window. If you have already configured email settings in Easy Photo Scan, you can select them using the Destination Name field. 3. Select the image format for the saved files from the File or File Type list. 4. If there are options for the selected file format, click Options or Option and select the options you want. 5. Do one of the following: • Windows: Click Browse to choose the folder where you want to save the images.
You see a window like this: 3. Select the image format for the saved files from the File or File Type list. 4. If there are options for the selected file format, click Options and select the options you want. Note: See the help information in Easy Photo Scan for details on the file format options. 5. Click Browse or the Save in field to choose the folder where you want to save the images. 6. Click OK to save the images to the folder, or click Cancel to cancel the operation.
Note: The available settings may vary, depending on the operating system you are using. Setting Description Image Quality Options Specifies the compression level. The file size increases with higher quality. Encoding Specifies the encoding method. Standard: Images are rendered from the top to the bottom when displayed on a web browser. Progressive: Images are rendered in low resolution in a web browser, then replaced with a higher resolution.
Note: The available settings may vary, depending on the operating system you are using. Setting Description Byte Order Specifies the operating system where the scanned image will be used. Compression Specifies the compression format and level for Color/Grayscale and B&W images. The file size increases with higher quality. Embed ICC Profile Allows the ICC profile (information on color reproducibility of scanned image) to be embedded in the image.
Note: Color restoration is not available in Office Mode, if Epson Scan offers that mode. 1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. Locate or access the image adjustment settings. 7. Select the Color Restoration checkbox. 8. When you finish selecting all your settings, click Scan. 9. Click Close to exit the Epson Scan window, if necessary.
You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file.
• Microsoft OneNote (Windows only) • Google Drive • SugarSync You see the Transfer Settings window. 6. Enter any required information to set up the destination. If you have previously created a saved setting for the destination, select it from the drop-down list. 7. Adjust any save settings, then click OK or Send, depending on the destination. Your originals are scanned and uploaded to the indicated server.
You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.) 7. Click File Name & Separation Settings. 8.
9. Select the method you used to separate the originals, select a folder name specification, and click OK. 10. Select any additional settings and click OK or Send. Your originals are saved into separate files as specified. Parent topic: Scanning Special Projects Stitching Two Images in Epson ScanSmart You can scan a double-sided or folded document and stitch the images together in Epson ScanSmart. (Perfection V39) Note: The images in this guide show Windows screens. Mac screens may be slightly different.
You see a screen like this: 3. Select a scan option. The scan job begins and your original is scanned.
4. Load the next page into the scanner and click Scan. Repeat until all originals are scanned. 5. Control-click the pages to be stitched and select Stitch Images. 6. Do one of the following: • Select Basic Stitching to stitch two pages together. • Select Advanced Stitching to stitch multiple overlapping images. 7. If you selected Basic Stitching, use the on-screen tools to change the position and orientation of the selected images, if necessary.
Parent topic: Scanning Special Projects Scanning to a PDF File Using a Scanner Button You can scan to a PDF (Portable Document Format) file by pressing the You can select the following options as you scan to PDF: • Scan multiple pages to one PDF file • Scan multiple pages to multiple PDF files • Create a searchable PDF file 1. Place your original on your product for scanning. 2. Press the PDF button on your scanner. You see this window: 3. Click Settings. 85 PDF button on your scanner.
You see this window: 4. Select the Image Type setting for the type of original you are scanning. 5. Select the Size, Orientation, and Resolution settings for your scan. 6. Select any of the available Image Adjustments settings. 7. Click File save settings.
You see this window: 8. To change any of the displayed PDF Image Format settings, click the Options button.
You see this window: 9. Select one of the following options on the General tab to indicate the number of PDF files you want to create: • To create one PDF file of all the scanned pages, select Create file with all pages. • To create multiple PDF files of groups of scanned pages, select Select number to make file. Enter the number of pages you want in each file in the number field. For example, with a 20-page original, enter 4 to create 5 PDF files of 4 pages each.
10. Click OK. 11. Click Close to close the Scan to PDF Settings window. 12. Click the large Scan button. Epson Scan scans your page. 13. Choose one of the following options on the screen: • If you are scanning only one page, click Finish. • If you need to scan additional pages in a document, place additional pages on the product for scanning, click Scan, and repeat until you have scanned all the pages. When you are finished, click Finish. Epson Scan saves the files in the selected folder.
Dropout The scan will not pick up the color you select. This setting is only available if you select an Image Type of Grayscale or Black & White. Color Enhance Enhances the red, green, or blue shades in the scanned image. Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs.
You see a window like this: 2. Click the Scan icon.
You see a window like this: Note: If you started the scan from a scanner button, the Epson Scan window opens automatically. If you have previously used Epson Scan, it may start in a different mode. 3. Select any scan settings you want to use. Note: See the Help information in Epson Scan for details.
4. Click Scan. You see a thumbnail of your scan in the Copy Utility window. You may need to click Close on the Epson Scan window to display the thumbnail. 5. If you would like to scan additional originals and add them to the current captured images, click Scan again. 6. Rotate the images if necessary by selecting the thumbnail and clicking the rotate buttons at the bottom of the window. 7. Select the image(s) you want to print and click the Print button. 8.
Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. Do not open the product case.
1. Make sure the carriage is in the home position on the upper side of the scanner. If the carriage is not in the home position, turn on the scanner and wait until the carriage moves to the home position. 2. Disconnect the USB cable. 3. Place the scanner in its original packing materials if possible, or use equivalent materials with cushioning around the scanner. Caution: Avoid turning the scanner upside down when transporting.
Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking the status light.
Light status Condition/solution On The scanner is turned on and ready to scan. Flashing (1 second intervals) The scanner is scanning or initializing. Wait for the status light to stop flashing before turning off the scanner. Flashing rapidly (0.5 second intervals) An error has occurred. Try the following: • Check the scanner connection to your computer to make sure it is secure. • Make sure your scanning software is installed correctly.
• If you are using a Mac and have another scanner connected to it (including an all-in-one product), the scanner will not power up automatically. Start Epson Scan to turn on the scanner.
• Make sure the connection between the scanner and your computer is secure. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. • In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager. • Connect the scanner directly to the computer. The scanner may not work properly when connected through a USB hub.
Cannot Scan Using Thumbnail Preview If you cannot scan using the thumbnail preview in Epson Scan, check the following: • Make sure you are using Home Mode or Professional Mode. • If you are using Home Mode, the Document Type must be set to Photograph. Parent topic: Solving Scanning Problems Related tasks Scanning in Home Mode Scanning in Professional Mode Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem.
Parent topic: Solving Scanned Image Quality Problems Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. • Make sure any interface cables are securely connected at both ends.
Parent topic: Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try these solutions: • Adjust these Epson Scan settings (if available) and try scanning again: • Auto Exposure • Brightness • Histogram Adjustment • Click Customize, then select the Color tab and adjust these Epson Scan settings (if available) • Display Gamma • Continuous Auto Exposure • Click Recommended Value to return the Auto Exposure Level setting to its default value.
necessary. If your photo is not oriented correctly using this option, deselect the Auto Photo Orientation setting and scan again. Note: Auto Photo Orientation will not work when you scan newspapers, magazines, documents, illustrations, or line art, or images smaller than 2 inches (5.1 cm) on any side.
Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly.
3. Do the following to uninstall each of your scanning software programs and follow any on-screen instructions: • Windows 10: Click and select (Settings) > Apps > Apps & features. Select the scanner software program and click Uninstall. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change. • Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and Features.
Parent topic: Uninstall Your Scanner Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your product. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Note: Epson Scan does not support the UNIX File System (UFS) for OS X. Install Epson Scan on a disk or in a partition that does not use UFS. Parent topic: Technical Specifications General Specifications Scanner type Flatbed, color Photoelectric device CIS Effective pixels 40800 × 56160 pixels at 4800 dpi Scanning area may be restricted if resolution setting is large. Document size Maximum: 8.5 × 11.
Electrical Specifications Note: Check the label on the scanner for voltage information. Power supply USB bus power Rated input voltage DC 5 V Rated input current 500 mA Power consumption Operating: 2.5 W Ready mode: 1.1 W Power off mode: 0.
Parent topic: Technical Specifications Safety and Approvals Specifications United States EMC: FCC part 15 Subpart B class B Canada EMC: CAN/CSA-CEI/IEC CISPR 22 Class B Parent topic: Technical Specifications 110
Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Warning: The cords included with this product contain chemicals, including lead, known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. (This notice is provided in accordance with Proposition 65 in Cal. Health & Safety Code § 25249.5 and following.) USB • The USB cable should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. • Do not place objects on top of the USB cable and do not allow the cable to be stepped on or run over.
Note: Copying these items may also be prohibited by law. Restriction on disassembling and decompiling You may not disassemble, decompile, or otherwise attempt to derive the source code of any software included with this product. Parent topic: Notices Trademarks EPSON® and Perfection® are registered trademarks and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Mac, Macintosh, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.
Parent topic: Copyright Notice Copyright Attribution © 2020 Epson America, Inc.
