User's Manual
Table Of Contents
- Contents
- Scanner Basics
- Placing Originals on the Scanner
- Scanning
- Starting a Scan
- Selecting Epson Scan Settings
- Scanning Special Projects
- Scanning to Online Destinations Using Easy Photo Scan
- Scanning Using Easy Photo Scan
- Uploading Scanned Images to Facebook
- Uploading Scanned Images to Google Photos
- Uploading Scanned Images to Evernote
- Uploading Scanned Images to SugarSync
- Uploading Scanned Images to a Web Folder
- Uploading Scanned Images to Email
- Saving Scanned Images to a Folder
- Epson JPEG File Settings
- Epson TIFF and Multi-TIFF File Settings
- Restoring Photo Colors as You Scan
- Scanning to a SharePoint Server or Cloud Service
- Scanning Multi-Page Originals as Separate Files - Windows
- Stitching Two Images in Epson ScanSmart
- Scanning to a PDF File Using a Scanner Button
- Using the Scanner as a Copier - Copy Utility
- Scanning to Online Destinations Using Easy Photo Scan
- Cleaning and Transporting Your Scanner
- Solving Problems
- Scanner Light Status
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Image is Scanned Upside-Down
- Scanned Image Colors Do Not Match Original Colors
- Scan Area is Not Adjustable in Thumbnail Preview
- Scanned Image Edges are Cropped
- Characters are not Recognized During Conversion to Editable Text (OCR)
- Uninstall Your Scanner Software
- Where to Get Help
- Technical Specifications
- Notices
105
3. Do the following to uninstall each of your scanning software programs and follow any on-screen
instructions:
• Windows 10: Click and select (Settings) > Apps > Apps & features. Select the scanner
software program and click Uninstall.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the scanner software program and click Uninstall/Change.
• Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and
Features. (In Classic view, select Programs and click Uninstall a program.) Select the scanner
software program and click Uninstall/Change.
• Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs.
Select the scanner software program and click Change/Remove.
4. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Scanner Software
Uninstalling Scanner Software - Mac
In most cases, you do not need to uninstall your scanner software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your scanner software as
described here.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product.
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your scanner software, see the Start Here sheet for instructions.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.