FF-680W User's Guide
Contents FF-680W User's Guide................................................................................................................................. 7 Scanner Basics............................................................................................................................................ 8 Scanner Parts Locations ...................................................................................................................... 8 Scanner Parts....................................
Large, Thick, or Folded Document Loading Capacity .................................................................... 60 Scanning .................................................................................................................................................... Starting a Scan from a Scanner Button .............................................................................................. Changing the Default Scan Button Application ......................................................
Where to Get Help............................................................................................................................ 103 Technical Specifications ........................................................................................................................ Windows System Requirements ...................................................................................................... Mac System Requirements .................................................................
FF-680W User's Guide Welcome to the FF-680W User's Guide. For a printable PDF copy of this guide, click here. For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart or click here to access the Epson ScanSmart User's Guide.
Scanner Basics See these sections to learn about the basic features of your scanner. Scanner Parts Locations Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner.
1 ADF (Automatic Document Feeder) 2 Edge guides 3 Input tray 4 Input tray extension 5 Output tray 6 Output tray extensions 7 Stopper 1 Kensington security slot 2 USB port 9
3 Power inlet 1 Cover open lever 2 Scanner cover 3 Pickup rollers 4 Separation rollers 1 AC adapter 10
2 Power cord 3 USB cable 4 Microfiber cleaning cloth 5 Carrier sheet Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons 1 power button 2 Wi-Fi connect button 3 Wi-Fi button 4 double feed detection skip button 5 slow mode button 6 stop button 7 scan button 11
Lights 1 AP mode light 2 Wi-Fi light 3 ! error light 4 automatic feeding mode light 5 ready light 6 double feed detection skip light 7 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller.
Part Part number Cleaning kit B12B819291 Parent topic: Scanner Parts Locations Changing the Power Off and Sleep Timer Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically. 1. Do one of the following to access the Epson Scan 2 Utility: • Windows 10: Click and select EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
2. Click the Power Save tab. 3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select the length of time after which you want the scanner to automatically turn off when not in use as the AC power or AC adapter setting. You can also turn off the timer. 5. Click Set to save the settings. 6. Close the Epson Scan 2 Utility.
Wi-Fi Networking See these sections to use your scanner over a Wi-Fi network. Network Security Recommendations Connecting to an Existing Wi-Fi Network Epson DocumentScan App for iOS/Android Disabling Wi-Fi Features Restoring Default Network Settings Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Connecting to an Existing Wi-Fi Network You can set up your scanner to communicate with your computer using a wireless router. The wireless router can be connected to your computer over a wireless or wired network.
Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router, you can quickly connect your scanner to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router. If there is no hardware button, there may be a WPS setting in the software for the device. Check your network product documentation for details.
Note: If the ! error light turns on, the connection failed. Press the restart the scanner and router, and repeat these steps. stop button to clear the error, 4. Select the link below to set up network scanner. You must set up network scanning to connect your computer and wireless scanner.
Setting Up Network Scanning You can set up network scanning to your scanner using the Epson Scan 2 Utility. First manually configure your scanner to connect to your network. Then follow the instructions here to set up your computer for network scanning using the Epson Scan 2 Utility. Your scanner must be turned on and connected to the network. Note: Make a note of the IP address or host name of the scanner so you can enter it in these steps. 1.
3. Select your scanner and click Add. You see a screen like this: 4. Do one of the following: • Under Search for Network, select the IP address of your scanner and click Add. • Select the Enter address setting, type in the IP address or host name of your scanner, and click Add. 5. Click OK to check the connection. You see a confirmation message. 6. Click OK to save your settings and close the Epson Scan 2 Utility.
Determining the Scanner's IP Address If you have multiple scanners on your network, you need to know the IP address of the scanner when setting up network scanning. 1. Do one of the following to start EpsonNet Config: • Windows 10: Click > EpsonNet > EpsonNet Config. • Windows 8.x: Navigate to the Apps screen and select EpsonNet Config. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config.
Restoring Default Network Settings If you need to solve a problem with your network connection, you can restore all network settings to their defaults. 1. Turn off your scanner. 2. Press and hold the Wi-Fi button and the lights turn on. Then release the buttons. 3. Wait until the Wi-Fi and power button until the Wi-Fi and AP mode lights flash alternately and then turn off. The default network settings are restored.
Loading Originals Follow the instructions here to load your originals into the scanner. Preparing Photos for Scanning Loading Photos in the Input Tray Loading Documents in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Preparing Photos for Scanning Epson FastFoto can best scan batches of photos if they are all the same size. However, Epson FastFoto can scan photos in these different sizes in a single batch: 4 × 6 inches (102 × 152 mm) and 5 × 7 inches (127 × 178 mm).
4. Use a soft, dry cloth to wipe the front and back of your photos to remove dust, dirt, or other particles that could potentially scratch your photos. Caution: Because of the speed at which photos are scanned, dust particles on your photos can cause white lines to appear in scanned images, and in extreme cases can lightly scratch the protective finish on your photos.
• Photos may stick together depending on their paper types and thickness. It is best to scan photos in an environment between 59 to 77°F (15 to 25°C) with 40 to 60% humidity to prevent photos from sticking together. 1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper. Note: Make sure you adjust the position of the stopper to correctly fit the size of the ejected photos. Note: If you are loading a photo that is longer than 12.1 inches (307.
3. Fan your stack of photos and tap them gently on a flat surface to even the edges. Note: If you are loading a Polaroid or other instant photo, a photo that is longer than 12.1 inches (307.3 mm), or a photo inside the carrier sheet, load only one photo at a time. Note: If you are scanning a Polaroid or other instant photo, or a panoramic photo longer than 15.5 inches (393.8 mm), make sure you select the correct photo type under Scan Settings in the Settings menu.
4. Load your photos in the center of the input tray faceup, in landscape orientation and top edge first, then slide them in until they meet resistance. Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning.
5. Slide the edge guides against the edges of the photos.
Note: If you are scanning a photo that is longer than 12.1 inches (307.3 mm), support the photo as it enters into and ejects from the scanner as shown. 6. If necessary during scanning, adjust the position of the stopper and the output tray extension to fit the ejected photos. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the photos to eject freely onto the surface below the scanner.
If you encounter a paper jam, press the slow mode button once before scanning to slow down the feeding speed. Press it again when you finish to return to normal speed.
Follow these guidelines when loading photos: • Do not mix photos and documents. • Scan photos of the same size in a batch. • Do not add more photos during scanning. • The total thickness of the photo stack must be less than 0.3 inch (8 mm) including any curve in the photos. 1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper. 2. Slide the input tray edge guides all the way out.
3. Load your photos in the center of the input tray in descending order of size with the largest at the back and the smallest at the front. The photos should be faceup, in landscape orientation and top edge first. Center the photos in relation to each other. Note: If you have both portrait- and landscape-oriented photos in the same stack, you can rotate the portrait images after scanning.
4. Slide the edge guides against the edges of the widest photo. 5. If necessary during scanning, adjust the position of the stopper and the output tray extension to fit the ejected photos. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the photos to eject freely onto the surface below the scanner.
If you encounter a paper jam, press the slow mode button once before scanning to slow down the feeding speed. Press it again when you finish to return to normal speed. Parent topic: Loading Photos in the Input Tray Related references Photo Loading Capacity Related tasks Preparing Photos for Scanning Scanning Photos with Epson FastFoto Loading a Photo with a Carrier Sheet You can load a large, folded, fragile, or irregularly shaped photo in the input tray using the carrier sheet included with your scanner.
1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper. 2. Slide the input tray edge guides all the way out.
3. Insert your photo in the center of the carrier sheet with the printed side faceup and the top edge facing the arrow on the sheet. Note: If you have a portrait-oriented photo, you can rotate the image after scanning. 4. Load the carrier sheet in the input tray faceup with the arrow leading into the scanner. 5. Slide the carrier sheet into the scanner until it meets resistance. 6. Slide the edge guides against the edges of the carrier sheet.
7. If necessary during scanning, adjust the position of the stopper and the output tray extension to fit the ejected photos. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the photos to eject freely onto the surface below the scanner. If the scanned images are affected by the photos ejecting below the scanner, try placing the scanner on the edge of a table where the ejected photos can drop freely.
Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner: • Photos with oil, correction fluid or tape, or other liquid or residue • Photos with materials stuck on the back sides • Photos with tape or stickers attached • Sticky photos • Photos that have been freshly printed or processed • Photos with staples or clips • Photos with curled corners • Photos in shapes other than squares or rectangles (unless loaded in carrier sheet) • Photos in large,
Loading Documents in the Input Tray You can load documents that meet the document specifications in the input tray. Caution: Do not load fragile or irreplaceable photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original. Load these originals one at a time using a carrier sheet. 1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper. Note: If you are loading documents that are 15.5 inches (393.
2. Slide the input tray edge guides all the way out. 3. If you are loading a multi-page document, fan the stack and tap them gently on a flat surface to even the edges.
4. Slide your documents into the input tray as shown until they meet resistance. Make sure the printed side is facedown, in portrait orientation, and top edge first. • If you are loading paper business cards, load up to 30 cards facedown and top edge first into the center of the input tray, and slide them in until they meet resistance.
• If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edges of the originals. 5. Slide the edge guides against the edges of the document.
6. If necessary during scanning, adjust the position of the stopper and the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner. If the scanned images are affected by the originals ejecting below the scanner, try placing the scanner on the edge of a table where the ejected originals can drop freely.
If scanning stops because a double feed was detected, press the resume scanning. double feed detection skip button to Loading Multiple Sizes of Documents in the Input Tray Document Loading Capacity Parent topic: Loading Originals Related references Document Loading Capacity Loading Multiple Sizes of Documents in the Input Tray You can load originals of different sizes, paper types, and thickness in the input tray at the same time. Make sure the documents meet the document specifications of the scanner.
1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper. Note: If you are loading documents that are 15.5 inches (393.8 mm) or longer, do not extend the input or output tray extensions and do not open the stopper. 2. Slide the input tray edge guides all the way out.
3. Load the documents in the input tray in descending order of paper size with the largest at the back and the smallest at the front. The documents should be facedown, in portrait orientation, and top edge first. Center the documents in relation to one another. Note: If you have both portrait- and landscape-oriented documents in the same stack, you can rotate the images after scanning. Note: If you are loading paper business cards, load them facedown and in landscape orientation. 4.
5. If necessary during scanning, adjust the position of the stopper and the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner. If the scanned images are affected by the originals ejecting below the scanner, try placing the scanner on the edge of a table where the ejected originals can drop freely.
Paper size Paper weight Paper type Loading capacity Letter (8.5 × 11 inches [216 × 279 mm]) 10 to 110 lb (37 to 413 g/m²) Plain paper 10 lb (37 g/m²): 100 sheets Fine paper 21 lb (80 g/m²): 80 sheets Recycled paper 110 lb (413 g/m²): 18 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) Loading capacity may vary depending on the paper type. Legal (8.5 × 14 inches [216 × 356 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) B5 (7.2 × 10.1 inches [182 × 257 mm]) B6 (5 × 7.
Caution: Do not load the following types of documents in the scanner, or they may be damaged or may damage the scanner: • Thermal paper • Coated paper • Documents with uneven surfaces, such as embossed documents • Documents with wet ink • Ripped, curled, or wrinkled documents • Documents containing staples or paper clips • Documents with holes, other than standard hole-punched documents • Documents that are bound • Documents with carbon paper backing • Transparencies • Glossy documents • Carbon paper • Non-
1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper. 2. Slide the input tray edge guides all the way out.
3. Load up to 5 non-embossed plastic cards facedown in landscape orientation and top edge first in the center of the input tray as shown.
Note: You can load only one embossed plastic card at a time. Do not load plastic cards vertically.
4. Slide the edge guides against the edges of the plastic card. Plastic Card Loading Capacity Parent topic: Loading Originals Plastic Card Loading Capacity You can load original plastic cards that meet these specifications in your scanner. Type Plastic cards, including embossed cards (ISO7810 compliant) Size 2.1 × 3.3 inches (56 × 85.6 mm) Thickness Up to 0.05 inch (1.
Loading Special Documents You can load one envelope or large, thick, or folded document in the input tray. Make sure the document meets the specifications for special documents before loading it. 1. Open the scanner cover, pull up the input tray extension, extend the output tray, and open the stopper. Note: If you are loading a document that is 15.5 inches (393.8 mm) or longer, do not extend the input or output tray extensions and do not open the stopper. 2.
3. Do one of the following to load your original: • Load the envelope vertically in the input tray with the printed side facedown and the flap facing as shown. Slide in the envelope until it meets resistance.
• For an A4-size or larger original, fold it as shown and place it in the center of the carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up. Caution: Do not load a folded document with the open side facing down. • For a photo or an irregularly shaped original, load it in the center of the carrier sheet with the printed side facedown. Make sure the illustration on the front edge of the carrier sheet is facing up.
4. Load the carrier sheet in the input tray as shown until it meets resistance.
Photo or irregularly shaped original 5. Slide the edge guides against the edges of the sheet or envelope.
Parent topic: Loading Originals Large, Thick, or Folded Document Loading Capacity You can load one large, thick, or folded document, or one envelope that meets these specifications in your scanner. Paper type Paper size Paper weight Large or thick paper Width: 10 to 110 lb (37 to 413 g/m²) 2.0 to 8.5 inches (50.8 to 215.9 mm) Smaller than A8 (2.1 × 2.9 inches [52 × 74 mm]): 34 to 110 lb (127 to 413 g/m²) Length: 2.0 to 240 inches (50.8 to 6046 mm) less than 200 dpi 2.0 to 215 inches (50.
Scanning You can scan your originals and save them as digital files. For photo scanning, use the Epson FastFoto software. Follow the instructions in this section for scanning using Epson FastFoto. For document scanning, use the Epson ScanSmart software. For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart or click here to access the Epson ScanSmart User's Guide. For document scanning for an iOS or Android device, use the Epson DocumentScan app.
You see a screen like this: Fill out the necessary fields depending on how you want the software to organize your scanned images. If you do not want this screen to appear every time you press the scan button to scan, select the Do not prompt me to describe my photos when scanning checkbox. Note: If your scanner is connected to one computer via USB and another computer via wireless, pressing the scan button on the scanner will save the scanned images to the USB-connected computer.
• Windows 8.x: Navigate to the Apps screen and select Epson FastFoto. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Epson FastFoto. • Mac: Open the Applications folder and select Epson FastFoto. You see a screen like this: 2. Click Settings. 3. Select the Scanner Settings tab.
You see a screen like this: 4. Click Select Application.
5. Choose the software you want to launch when you start a scan using the scan button. Parent topic: Starting a Scan from a Scanner Button Scanning Photos with Epson FastFoto When you scan photos with the Epson FastFoto software, the program automatically saves your scanned images in JPEG format on your computer in the folder you specify. You can select settings and enhancements before you scan, if necessary. Note: This guide contains instructions for the 2.0 version of the FastFoto software.
You see a screen like this: 3. If you want to change any of the scanning options, click Settings. 4. Click Start Scanning.
Windows Mac 67
5. If you want, enter a subject and date for this batch of photos. This information is added to the name of each scanned image, as shown in the preview text. 6. If you want to create a new subfolder for the scanned images, select the Create a subfolder for this batch of pictures checkbox. 7. If you do not want to see this window every time you scan, select the Do not prompt me to describe my photos when scanning checkbox. 8. Click Start Scanning.
You see a screen like this: 2. Click Share. 3. Select the scanned images you want to share. 4. Click Email. Enter the necessary information and click Share. Note: Your email application must be previously set up and configured before you can share images. Epson FastFoto does not support web-based email, such as Gmail. Parent topic: Scanning Photos with Epson FastFoto Uploading Photos with Epson FastFoto You can upload photos to Dropbox or Google Drive with the Epson FastFoto software.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Epson FastFoto. • Mac: Open the Applications folder and select Epson FastFoto. You see a window like this: 2. If you have already scanned your images, select the images you want to upload and click Upload. 3. Do one of the following: • Click Dropbox. Your photos are copied to your Dropbox folder. • Click Google Drive. Your photos are uploaded to Google Drive. 4.
Rotate Right Rotates the selected photos 90° to the right. You can select and rotate multiple photos at the same time. Crop Places an outline around the selected photo in the preview pane. Click and drag the outline to highlight the area you want to retain, and click Apply to crop the photo. (Windows only) Enhance Applies photo enhancement (brightness, contrast, and saturation) to all selected photos. Restore Applies color restoration to all selected photos.
Available Epson FastFoto Preferences and Features You can select Epson FastFoto preferences and features on various tabs in the Settings window. Organization tab Save my scanned photos here Choose a default folder in which to save your scanned photos. If you do not specify a folder during a scan, your photos will be saved to this location. Note: On a Mac, you can choose to save your photos to the Photos application and to a folder.
Enhancements tab Auto Enhance Automatically adjusts the brightness, contrast, and saturation of your scanned photos. Remove Red Eye Automatically reduces the red-eye effect in your scanned photos. Restore Faded Colors Restores the colors in faded photos automatically. Apply these enhancements Choose whether to apply the enhancements to the original scanned photos or create a separate enhanced copy with "_a" appended to the filename. Scan Settings tab Photo type Select the type of photo you want to scan.
Upload tab Dropbox Click to enable uploading to Dropbox. Google Drive Click to enable uploading to Google Drive. Scanner Settings tab Select Application Select the software application that launches when you press the scan button on your scanner. Device Settings Adjust various scanner settings or view the scan counter. (This option opens the Epson Scan 2 Utility.) Change Select the scanner you want to use that is connected via USB or Wi-Fi.
Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3. Pull down on the cover open lever and open the scanner cover. 4. Use the included microfiber cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover.
remove material, use a genuine Epson cleaning kit to remove stains. Use a small amount of cleaner on the cleaning cloth to remove the stains. Wipe off all remaining liquid. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. 5. Use a dry cotton swab to wipe off any dust or dirt on the sensors. Caution: Do not use liquid or glass cleaner on the cotton swab.
6. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or the included microfiber cloth. Caution: Use only a genuine Epson cleaning kit or the included microfiber cloth to clean the roller; using a dry cloth may damage the surface of the roller.
7. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or the included microfiber cloth. Caution: Use only a genuine Epson cleaning kit or the included microfiber cloth to clean the roller; using a dry cloth may damage the surface of the roller. 8. Plug in the AC adapter and press the power button to turn on the scanner. 9. Hold down the scan button for at least two seconds until the plastic parts next to the pickup roller retract into the scanner.
genuine Epson cleaning kit or the included microfiber cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollers are clean. 10. Close the scanner cover. Parent topic: Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rollers need to be replaced. When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again. 1.
• Windows (other versions): Click Scan 2 > Epson Scan 2 Utility. or Start > All Programs or Programs > EPSON > Epson • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4. If the number in the Number of Scans field exceeds the number displayed as the Life Cycle of the rollers, it is time to replace the rollers.
Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers when the number of scans exceeds the life cycle of the rollers. Check the scanner roller counter to see when you need to replace the rollers. 1. Turn off the scanner. 2. Unplug the AC adapter. 3. Disconnect any connected cables. 4. Pull down on the cover open lever and open the scanner cover.
5. Press down on the pickup roller cover latch and pull up the cover to remove it.
6. Pull down the tab on the pickup rollers and slide the rollers to the right to remove them. 7. To install the new pickup rollers, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the rollers.
8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
9. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it.
11. To install a new separation roller, insert the end of the roller into the hole on the right side and lower the other end of the roller into place. 12. Close the separation roller cover until you hear it click into place. Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller and reinstall it, then try to close the cover again. 13. Close the scanner cover. 14. Connect any disconnected cables. 15. Plug in the AC adapter and turn on the scanner. 16.
Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility: • Windows 10: Click and select EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click Scan 2 > Epson Scan 2 Utility.
You see a screen like this: 4. Click Reset. The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables.
3. Close the input tray and the output tray. Note: Make sure the output tray is securely closed. 4. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.
7 slow mode light Light status Condition/solution The ! error light is flashing slowly A paper jam or a double feed has occurred. Remove any paper loaded in the input tray. If the light continues to flash, a scanner error may have occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support. The ! error light is on The scanner cover is open. Make sure the scanner cover is closed and no paper is jammed inside.
Parent topic: Solving Problems Related references Original Jams in Scanner Where to Get Help Related topics Wi-Fi Networking Solving Scanning Problems Check these solutions if you have problems scanning with your product.
• Check that the correct scanner is selected using the Epson Scan 2 Utility. • In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager. • On Windows, be sure to unblock the EEventManager Application program in the Windows security settings; see Windows help for details. • Check the status of the lights and make sure the scanner is ready to scan.
• If your scanner is connected to one computer via USB and another computer via wireless connection, pressing the scan button on the scanner will save the scanned images to the computer connected via USB.
Related tasks Cleaning Inside Your Scanner Loading Photos in the Input Tray Loading Multiple Sizes of Photos in the Input Tray Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: Note: Never pull or remove a jammed original without opening the scanner first or damage to the rollers can occur. 1. Turn off your scanner. 2. Remove all originals from the input tray. 3. Pull down the cover open lever and open the scanner cover.
4. Gently pull out any jammed originals from inside the scanner. 5. Gently pull out any jammed originals from the output tray.
6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Press the slow mode button to slow down the scanning speed. • Clean inside the scanner and clean the rollers. • Close the output tray and let the originals fall freely onto the surface below the scanner. • If the roller counter is nearing end of life, replace the roller assembly kit.
Cannot Scan Over a Network If you cannot start Epson FastFoto when scanning over a network, try these solutions: • If you cannot scan from the scan button on the scanner, try restarting your computer. Also start Epson FastFoto before scanning with the scan button. • Make sure your scanner is correctly paired to Wi-Fi. In Epson FastFoto, go to Settings > Scanner Settings > Change, and make sure the correct scanner is connected.
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Be sure to connect your scanner only to a 2.4 GHz network name (SSID). • Verify that your router is operating correctly by connecting to it from your computer or another device. • You may need to temporarily disable your firewall and any anti-virus software on your wireless router. Then try scanning again.
Parent topic: Solving Problems Streaks Appear in All Scanned Images If streaks appear in all your scanned images, try these solutions: • Clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or the microfiber cloth that came with your scanner. • The Epson FastFoto software can alert you when dirt is detected on the scanner glass. Click Settings > Device Setting > Scanner Setting and select a setting for Detect Glass Dirt. Click Set. Note: Not all lines or dirt can be detected.
3. Do the following to uninstall each of your scanning software programs, then follow any on-screen instructions: • Windows 10: Click and select (Settings) > Apps > Apps & features. Select the scanner software program and click Uninstall. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change. • Windows 7: Open the Windows Control Panel utility. Select Programs and Features.
Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your product. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• OS X 10.11.x Note: The UNIX File System (UFS) for OS X and Fast User Switching on OS X are not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads.
Document size Maximum: (Epson ScanSmart) • 8.5 × 240 inches (215.9 × 6096 mm) at 200 dpi • 8.5 × 214 inches (215.9 × 5435.6 mm) at 300 dpi • 8.5 × 15.5 inches (215.9 × 393.8 mm) at 600 dpi Minimum: 2 × 2 inches (50.8 × 50.8 mm) at 300, 600, or 1200 dpi Receipts scanned at 301 dpi or more: up to 8.5 × 15.5 inches (215.9 × 393.8 mm) Receipts scanned at 300 dpi or less: up to 3.14 × 26 inches (79 × 660 mm) at a width of 3.14 inches (79 mm) or less Receipts scanned at 300 dpi or less: up to 8.
Output resolution (Epson ScanSmart) 75 to 1200 dpi in 1 dpi increments (maximum output resolution is determined by the document size) 75 to 300 dpi if length is 15.5 inches (393.7 mm) to 215 inches (5461.0 mm) 75 to 200 dpi if length is 215 inches (5461.1 mm) to 240 inches (6096.
Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions. Rated DC input power supply voltage DC 24 V Rated DC input current 2A Power consumption Operating: 17 W (approximate) (USB connection) Ready mode: 9.2 W (approximate) Sleep mode: 1.2 W (approximate) Power off mode: 0.1 W (approximate) Power consumption Operating: 18 W (approximate) (Wi-Fi connection) Ready mode: 9.
Environmental Specifications Temperature Operating: • Photo scanning: 50 to 95 °F (10 to 35 °C) • Document scanning: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 15 to 80% RH (non-condensing) Storage: 15 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions.
Security Protocol SSL/TLS HTTPS (Server/Client) SMTPS (Client) STARTTLS Root certificate (Client) Root certificate updating (Client) CA-signed certificate (Server) CA certificate (Server) CSR generation (Server) Self-signed certificate (Server) EC key CSR/self-signed certificate generation (Server) Certificates/Secret key imports (Server) Authentication for email sending POP before SMTP, APOP, SMTP Authentication MIB accessing Authentication/Encryption SNMPv3 Parent topic: Technical Specifications Sa
This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) • This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Do not place or store the scanner outdoors, in a car, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, condensation, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity. • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide.
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Never disassemble, modify, or attempt to repair the AC adapter by yourself except as specifically explained in the scanner's guides. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.
Exercise caution when copying the following items: • Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. • Passports, driver's licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Restriction on disassembling and decompiling You may not disassemble, decompile, or otherwise attempt to derive the source code of any software included with this product.
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §1, et seq.
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1 above. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity.
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law; notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and expenses. 1.7 Opt-out.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
