ES-200/ES-300W/ES-300WR User's Guide
Contents ES-200/ES-300W/ES-300WR User's Guide ................................................................................................ 7 Scanner Basics............................................................................................................................................ 8 Scanner Parts Locations ...................................................................................................................... 8 Scanner Parts....................................................
Scanning .................................................................................................................................................... 61 Starting a Scan................................................................................................................................... 61 Starting a Scan from a Scanner Button.......................................................................................... 61 Adding and Assigning Scan Jobs with Document Capture Pro - Windows ...
Solving Scanning Problems ............................................................................................................. 134 Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 134 Scanner Button Does Not Work as Expected .............................................................................. 136 Scanning Software Does Not Operate Correctly .........................................................................
Notices ..................................................................................................................................................... 159 Important Safety Instructions............................................................................................................ 159 Battery Safety Instructions (ES-300W/ES-300WR).......................................................................... 161 Restrictions on Copying ...........................................................
ES-200/ES-300W/ES-300WR User's Guide Welcome to the ES-200/ES-300W/ES-300WR User's Guide. For a printable PDF copy of this guide, click here. If you have not already done so, you can download the Epson ScanSmart software for use with your scanner. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. Then select the software on the Downloads tab.
Scanner Basics See these sections to learn about the basic features of your scanner. Scanner Parts Locations Changing the Power Save Settings Charging the Battery (ES-300W/ES-300WR) Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic: Scanner Basics Scanner Parts Note: The illustrations show the ES-300W/ES-300WR, but the parts are the same for the ES-200.
2 Cover latch 1 Output slot 2 Card slot 3 Mode selector 4 Edge guides 5 Paper guide 6 Input tray 9
7 ADF (Automatic Document Feeder) 8 Connection mode switch (ES-300W/ES-300WR only) 1 Power inlet 10
2 USB port 1 Scanner cover 2 Pickup roller 3 Separation pad 1 AC adapter 11
2 Power cord 3 SuperSpeed USB 3.
ES-300W/ES-300WR 1 2 power button ! error light 3 automatic feeding mode light 4 stop button 5 6 Ready light start button 7 Wi-Fi connect button 8 Wi-Fi light 9 battery light Parent topic: Scanner Parts Locations 13
User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
2. Click the Power Save tab. 3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select a power off timer setting for the AC power or AC adapter and Battery or USB power settings. 5. Close the Epson Scan 2 Utility. Parent topic: Scanner Basics Charging the Battery (ES-300W/ES-300WR) The scanner runs on battery power when it is connected to the computer with a USB cable or WiFi.
To charge the battery with the power cord, connect the power cord to the AC adapter, connect the AC adapter to the scanner, and then plug in the power cord. The battery charging light turns orange while the battery is charging. When charging is complete, the light turns blue (if the scanner is on) or turns off (if the scanner is off). Note: The battery takes about 3 hours to fully charge. To charge the battery from a computer with a USB connection, follow these steps: 1.
2. Connect the scanner to the computer using the micro USB cable. 3. Press the power button to turn on the scanner. The battery charging light turns orange while the battery is charging. When charging is complete, the light turns blue (if the scanner is on) or turns off (if the scanner is off). Note: Battery charging time when the scanner is on is about 4 hours when connected to a USB 3.0 port and about 20 hours when connected to a USB 2.0 port.
Loading Originals Follow the instructions here to load your originals into the scanner. Note: The illustrations show the ES-300W/ES-300WR, but the steps are the same for the ES-200. Loading Originals in the Input Tray Loading Receipts in the Input Tray Loading Special Originals Loading Plastic Cards in the Card Slot Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray. 1. Slide the cover latch to open the scanner.
2. Press the power button to turn on the scanner, if necessary.
3. Extend the paper guide. Note: If you are loading an original that is 14.5 inches (368.3 mm) or longer, do not extend the paper guide.
4. Raise the input tray edge guides and slide them all the way out. 5. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 14.5 inches (368.3 mm) or longer, load only one sheet at a time.
6. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown.
7. Slide the mode selector to ADF and load standard originals into the input tray printed side down and top edge first. Slide in the originals until they meet resistance and the ready light becomes brighter.
8. Slide the edge guides against the edges of the original. Note: If you are scanning originals that are 14.5 inches (368.3 mm) or longer, support the original as it enters into and ejects from the scanner as shown.
Related references Original Document Specifications Related topics Scanning Original Document Specifications You can load original documents that meet these specifications in your scanner. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 14 to 34 lb (52 to 128 g/m²) 17 lb (64 g/m²): 25 sheets Fine paper Recycled paper 21 lb (80 g/m²): 20 sheets Legal (8.5 × 14 inches [216 × 356 mm]) 34 lb (128 g/m²): 12 sheets A4 (8.3 × 11.
Paper type Paper size Paper weight Loading capacity Post cards 3.9 × 5.8 inches (100 × 148 mm) 34 to 61 lb (128 to 230 g/m²) 51 lb (190 g/m²): 8 cards Paper business cards 2.1 × 3.
Loading Receipts in the Input Tray You can load receipts that meet the specifications in the input tray. Note: Load only one receipt at a time. 1. Slide the cover latch to open the scanner. Note: Do not extend the paper guide.
2. Press the power button to turn on the scanner, if necessary. 3. Start the Epson Scan 2 program, select the Automatic Feeding Mode checkbox on the Main Settings tab, then click Scan. The Automatic Feeding Mode light on the scanner turns on.
Note: Make sure to specify the correct Document Size in Epson Scan 2. If the receipt length is 34 inches (863.6 mm) or less, select Auto Detect (Long Paper) to detect the size automatically. If the receipt length is more than 34 inches (863.6 mm), select Customize and enter the paper size. 4. Raise the input tray edge guides and adjust them to the width of the receipt.
5. Slide the mode selector to edge first.
6. Guide the receipt into the ADF and support it as it enters automatically into the scanner. (You can continue feeding receipts into the scanner, one after another, while the scanner is in Automatic Feeding Mode.) 7. When you are finished scanning, press the Feeding Mode.
Receipt Specifications You can load 1 receipt at a time that meets these specifications in your scanner. Paper type Paper size Paper thickness Receipts (plain paper, fine paper, or recycled paper) 3 × 3 inches (76.2 × 76.2 mm) to 3 × 14 inches (76.2 × 355.6 mm) 14 to 20 lb (53 to 77 g/m²) With Epson ScanSmart (ES-300WR): • Receipts scanned at 301 dpi or more: up to 8.5 × 15.5 inches (215.9 × 393.8 mm) • Receipts scanned at 300 dpi or less: up to 3.14 × 26 inches (79 × 660 mm) at a width of 3.
1. Slide the cover latch to open the scanner. 2. Press the power button to turn on the scanner, if necessary.
3. Extend the paper guide.
4. Raise the input tray edge guides and slide them all the way out. 5. Slide the mode selector to ADF.
6. Do one of the following: • For an envelope, load it vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelope until it meets resistance and the ready light becomes brighter.
• For thick originals, load them vertically in the input tray printable side down and top edge first. Slide in the originals until they meet resistance and the ready light becomes brighter.
7. Slide the edge guides against the edges of the original. Special Original Specifications Parent topic: Loading Originals Related references Special Original Specifications Related topics Scanning Special Original Specifications You can load envelopes or thick originals (such as post cards or business cards) that meet these specifications in your scanner. Paper type Paper size Paper thickness Loading capacity Envelopes 4.72 × 9.25 inches (120 × 235 mm) 0.015 inch (0.38 mm) or less 1 envelope 3.
Paper type Paper size Paper thickness Thick originals 2 × 2.28 inches (50.8 × 70 mm) to 3.9 × 5.8 inches (100 × 148 mm) 34 to 61 lb (128 to 230 51 lb (190 g/m²): 8 g/m²) sheets (vertical) Parent topic: Loading Special Originals Loading Plastic Cards in the Card Slot You can load plastic cards that meet the card specifications in the card slot. Note: Do not load plastic cards into the ADF. 1. Slide the cover latch to open the scanner.
2. Press the power button to turn on the scanner, if necessary. 3. Slide the mode selector to card.
4. Load the card into the card slot face up and top edge first until the leading edge of the card is pulled into the scanner. Make sure to insert the card according to the white guidelines on the card slot.
Note: Do not load plastic cards horizontally or at an angle. When scanning starts, the card is taken into the scanner, protrudes slightly from the slot at the back, and then returns through the scanner and ejects from the card slot at the front. Do not touch the card until it is fully ejected or a malfunction may occur.
Related references Plastic Card Specifications Related topics Scanning Plastic Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner's card slot. Card type Card size Plastic cards, 2.1 × 3.3 inches standard (ISO7810 ID- (54 × 85.6 mm) 1 compliant) Card thickness Loading capacity 0.04 inch (1.0 mm) or less 1 card (vertical) Note: Plastic cards with glossy surfaces, laminated cards, and embossed cards may not scan properly.
Wi-Fi Networking See these sections to use your scanner over a Wi-Fi network (ES-300W/ES-300WR). Network Security Recommendations Connection Mode Switch Connecting to an Existing Wi-Fi Network Epson DocumentScan App for iOS/Android Restoring Default Network Settings Connecting to a New Wi-Fi Router or Network Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Connection Mode Switch The position of the connection mode switch determines which method you can use to connect the scanner to a wireless network or device, or to a computer.
Connecting to an Existing Wi-Fi Network You can set up your scanner to communicate with your computer using a wireless router. The wireless router can be connected to your computer over a wireless or wired network.
Parent topic: Wi-Fi Networking Manually Connecting to a Wi-Fi Network You can manually connect the scanner to a Wi-Fi network by entering the network names (SSIDs) and passwords for your wireless network router and your scanner (ES-300W/ES-300WR). You must have a computer with a wireless adapter to set up the connection. Also make sure you have installed your scanner software as described on your scanner Start Here sheet.
6. Connect your computer or device to your wireless network router. 7. Set the connection mode switch on the side of the scanner to the Wi-Fi position. Wait for the ready and Wi-Fi lights on the scanner to stop flashing and stay on, indicating that the scanner is connected to the network. 8. Select the link below to set up network scanning. You must set up network scanning to connect your computer and wireless scanner.
Using WPS to Connect to a Network Using WPS PIN Mode to Connect to a Network Parent topic: Connecting to an Existing Wi-Fi Network Using WPS to Connect to a Network If you have a WPS-enabled wireless router, you can use Wi-Fi Protected Setup (WPS) to connect your scanner to the network (ES-300W/ES-300WR). Make sure you have installed your scanner software as described on your scanner Start Here sheet.
3. Turn on the scanner. 4. Press and hold the when the ready and Wi-Fi connect button on the scanner for at least 3 seconds, then release it Wi-Fi lights flash alternately. Note: If you do not complete this step within 2 minutes, repeat steps to try again. When the ready and network. Wi-Fi lights on the scanner stay on, the scanner is connected to the Note: If the ! error light turns on, the connection failed. Press the restart the scanner and router, and repeat these steps.
Related tasks Setting Up Network Scanning Using WPS PIN Mode to Connect to a Network If you have a WPS-enabled wireless router that supports PIN mode, you can use Wi-Fi Protected Setup (WPS) PIN mode to connect your scanner to the network (ES-300W/ES-300WR). Make sure you have installed your scanner software as described on your scanner Start Here sheet. Note: For best results, re-install your scanner software and follow the on-screen instructions to connect to a network. 1.
4. Set the connection mode switch on the side of the scanner to the 52 AP mode position.
5. Press and hold the Wi-Fi connect button as you press the power button to turn on the scanner. Release the Wi-Fi connect button when the ready and Wi-Fi lights flash alternately. Note: The scanner enters WPS discovery mode for 2 minutes. 6. Use your computer to enter the PIN code 01234565 into the WPS PIN number setting in the wireless router within two minutes. The ready and network.
8. Set the connection mode switch on the scanner to the 9. Press the Wi-Fi position. power button to turn on the scanner. When the ready and network. Wi-Fi lights on the scanner stay on, the scanner is connected to the Note: If the ! error light turns on, the connection failed. Press the restart the router, and repeat these steps. stop button to clear the error, 10. Select the link below to set up network scanning. You must set up network scanning to connect your computer and wireless scanner.
Note: Make a note of the IP address or host name of the scanner so you can enter it in these steps. 1. Do one of the following to start the Epson Scan 2 Utility: • Windows 10: Click and select EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
You see a screen like this: 4. Do one of the following: • Under Search for Network, select the IP address of your scanner and click Add. • Select the Enter address setting, type in the IP address or host name of your scanner, and click Add. 5. Click OK to save your settings and then close Epson Scan 2 Utility.
1. Do one of the following to start EpsonNet Config: • Windows 10: Click > EpsonNet > EpsonNet Config. • Windows 8.x: Navigate to the Apps screen and select EpsonNet Config. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • Mac: Open the Applications folder and select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 2. Locate your scanner in the list and write down the IP address.
1. Set the connection mode switch on the scanner to the 58 Wi-Fi position.
2. Press and hold the 3. Hold the Wi-Fi connect button and press the Wi-Fi connect button until the ready and power button to turn on the scanner. Wi-Fi lights on the scanner flash alternately. 4. Turn off the scanner. The default network settings are restored. Parent topic: Wi-Fi Networking Connecting to a New Wi-Fi Router or Network If you change your wireless router or network, you need to update your product's Wi-Fi connection.
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation for instructions. 1. Download and install your product software from the Epson website. You see a window like this: 2. Select Set up scanner connection again, click Next, and follow any on-screen instructions to select your connection method.
Scanning You can scan your originals and save them as digital files. Note: For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart or click here to access the Epson ScanSmart User's Guide.
Note: If you did not install Epson ScanSmart, make sure Epson Scan 2 and Document Capture Pro (Windows) or Document Capture (Mac) are installed on the computer connected to the scanner. Document Capture Pro (Windows) and Document Capture (Mac) do not support scanning from the start button on your scanner over a wireless network (ES-300W/ES-300WR). Launch Epson Scan 2 before scanning from the start button on your scanner. 1. Make sure the scanner is connected to your computer or network (ES-300W/ES-300WR).
You see the Document Capture Pro window. 2. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this: 3. Click the Job Settings button. Note: If you do not see the button, click the < symbol in the Job bar.
You see a window like this: 4. To add a scan job, click the necessary, and click OK. New Job icon, enter a name for the new job, select settings as You can now use the new scan job when you scan with Document Capture Pro. Note: See the Help information in Document Capture Pro for details. 5. To assign a scan job to the start button, click the 6. Select the job that you want to assign to the Button Assignment icon. start button from the drop-down list. 7. Click OK, then click OK again.
Note: If you installed the Epson ScanSmart software, pressing the start button on your scanner starts Epson ScanSmart instead. For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart or click here to access the Epson ScanSmart User's Guide. Note: If you did not install Epson ScanSmart, Document Capture Pro (Windows) and Document Capture (Mac) do not support scanning from the start button on your scanner over a wireless network (ES300W/ES-300WR).
5. Select the job that you want to assign to the start button. 6. Click OK. Parent topic: Starting a Scan from a Scanner Button Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 67
Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 69
Parent topic: Starting a Scan Scanning with Document Capture Pro in Standard View You can use Document Capture Pro in Standard View to select settings, preview, and change the scanned file settings as necessary. Note: The settings may vary, depending on the software version you are using. See the help information in Document Capture Pro for details. 1. Load your original in the product. 2.
4. Select Scan Settings from the Scan Setting Name list (or select Scan > Scan Settings from the menu bar). You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click Scan.
You see a preview of your scan in the Document Capture Pro window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page(s) icon and follow the instructions on the screen. 8. Check the scanned images and edit them as necessary. Note: See the help information in Document Capture Pro for details. 9.
Related tasks Scanning in Epson Scan 2 Related topics Loading Originals Scanning with Document Capture Pro in Simple View You can use Document Capture Pro in Simple View to quickly select options and scan. Note: The settings may vary, depending on the software version you are using. See the help information in Document Capture Pro for details. 1. Load your original in the product. 2.
You see a window like this: 4. Click Select Scanner and select your scanner from the scanner list, if necessary. 5. If you want to use a scan job, click one of the job icons in the Job section of the window to complete and send your scan with one click. Note: If you do not see any icons, click the V symbol next to the Job Settings button.
6. If you want to select scan settings for a particular destination, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. If you do not see the Scan Settings button, click the < symbol in the Scan and... bar. 7. Click one of the destination icons in the Scan and... section of the window. Your product starts scanning and you see the settings window. 8.
Related tasks Scanning in Epson Scan 2 Related topics Loading Originals Scanning with Document Capture - Mac When you scan with Document Capture, the program automatically saves your scanned file on your computer in the folder you specify. You can select settings, preview, and change the scanned file settings as necessary. Note: Settings may vary depending on the software version you are using. See the Help menu in Document Capture at any time for more information. 1. Load your original in the product. 2.
You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture window, click the Start Job button, and skip the rest of these steps. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture for details. 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen.
You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps. 9. Check the scanned images and edit them as necessary. 10. Click one of the destination icons to choose where to send your scanned files.
Related tasks Scanning in Epson Scan 2 Related topics Loading Originals Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document and save the scanned image in various file formats in your operating system's Documents or My Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. 1. Load your original in the product. 2. Start Epson Scan 2.
You see this window: 80
Note: The Document Source setting is automatically set to ADF for your product. 3. If you want to scan different size originals by loading them into the ADF one by one, check the Automatic Feeding Mode checkbox and click Scan. Scanning begins as soon as you load each original. 4. Select the Scanning Side setting that matches the sides of the original that you want to scan. 5.
Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 12. Reinsert your original into the ADF or card slot. 13. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 14. Select Settings to modify the file name settings. Enter the file name for your scanned file in the File Name field. 15.
16. Click Scan. The product scans your original and saves the scanned file in the location you specified. 17. If you selected the Automatic Feeding Mode setting, place your next original in the ADF for scanning. When you finish scanning originals, click Finish.
Detect Double Feed Detects a double-feed paper error in the ADF. If you are scanning an original envelope or plastic card, select Off.
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen or your scanner's features.
Remove Background Removes the background from your originals. Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Dropout The scan will not pick up the color you select. This setting is available only if you select Grayscale or Black & White as the Image Type setting. Color Enhance Enhances the shades of the color you select in the scanned image.
Parent topic: Scanning in Epson Scan 2 Scanning Settings for Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning special originals. Type of original Required settings Envelope Select Off as the Detect Double Feed setting and Auto as the Rotate setting. Plastic cards Select Plastic Card as the Document Size setting and Off as the Detect Double Feed setting.
PNG (*.png) An image format that does not lose quality during editing. TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.tif) A TIFF file format when multiple pages are saved to the same file, allowing you to edit the images using a compatible program. PDF (*.pdf) A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file.
• Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi • You will scan the image on long paper. Scan paper up to 44 inches (1117.6 mm) in length with a maximum resolution of 300 dpi or less. Parent topic: Scanning Scanning Special Projects Your product's scanning software offers various options to help you quickly complete special scan projects.
• Windows (other versions): Click or Start and select All Programs or Programs. Select Epson Software > Document Capture Pro. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this: 4. Click the Scan Settings button, then click Detailed Settings. Note: If you do not see any icons, click the V symbol next to the Job Settings button.
You see an Epson Scan 2 window like this: 91
5. Select Double-Sided as the Scanning Side setting. 6. Select the original document size or Auto Detect as the Document Size setting. 7. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other. • Left&Right: Places the scanned images side by side. 8. Select the Advanced Settings tab and set the Edge Fill setting to None. 9. Click Save. 10. Click OK. 11. Click Scan. The scanned image is displayed.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this: 4. Click the Scan Settings button. Note: If you do not see any icons, click the V symbol next to the Job Settings button.
You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) in the Scan and... section of the window. Your product starts scanning and you see the settings window. 7. Select the Apply job separation checkbox. 8. Click Separation Settings.
You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11. Select any other folder naming settings you want and click OK, then click OK again. Your originals are saved into separate files and folders as specified.
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is recognized using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: You must download and install the required Epson Scan 2 OCR Component to scan using OCR with Epson Scan 2.
You see this window: 9. Select any of the options on the General tab. 10. Select the Text tab. 11. Make sure the language used in the document text is selected as the Text Language setting. 12. Click OK. 13. Confirm the File Name setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF.
Saving Scanned Documents as a Searchable PDF with Document Capture - Mac You can scan a document with Document Capture and save the text in a searchable PDF. In a searchable PDF, text is recognized using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture for details. 1. Load your original in the product for scanning. 2.
You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture window, click the Start Job button, and skip the rest of these steps. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture for details. 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen.
You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps. 9. Check the scanned images and edit them as necessary. 10. Open the File menu at the top of the Mac desktop and select Save As. 11.
Parent topic: Scanning Special Projects Related topics Loading Originals Saving a Scan as an Office Format File - Windows You can use Document Capture Pro (Windows) to save your scans in one of the following Microsoft Office file formats: Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx). Note: The settings may vary, depending on the software version you are using. See the help information in Document Capture Pro for details. 1. Load your original in the product. 2.
4. Click the Scan Settings button. Note: If you do not see any icons, click the V symbol next to the Job Settings button. You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) to choose where to send your scanned files. Your product starts scanning and you see the settings window. 7.
8. Click Option to display additional settings. 9. Select any additional settings as necessary and click OK. Note: See the help information in Document Capture Pro for details. 10. Confirm your settings and click OK. Your originals are saved in the Office file format you selected.
You see a window like this: Note: You may need to select your scanner from the scanner list. 3. Click the Scan icon.
You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture window, click the Start Job button, and skip the rest of these steps. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture for details. 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen.
You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps. 9. Check the scanned images and edit them as necessary. 10. Open the File menu at the top of the Mac desktop and select Save As. 11.
13. Click one of the Destination icons to choose where to send your scanned file. (If you cannot see all of the icons below, click the arrow next to the icons.) 14. Depending on the destination you chose, click OK or Send to complete the operation. Parent topic: Scanning Special Projects Related topics Loading Originals Scanning to a SharePoint Server or Cloud Service - Windows You can use Document Capture Pro to upload scanned images to a SharePoint server or a cloud service.
You see a window like this: 4. Click the Scan Settings button. Note: If you do not see any icons, click the V symbol next to the Job Settings button.
You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the cloud server or service destination icons in the Scan and... section of the window. Your product starts scanning and you see the settings window. Note: If you cannot see all of the icons, the service software may not be installed or the service may not be available on your platform. 7.
8. Adjust any settings and click OK. Note: See the help information in Document Capture Pro for details. Your originals are uploaded to the indicated server or cloud service.
Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
2. Disconnect any connected cables. 3. Pull the edge of the scanner cover firmly at the arrow mark to open it.
4. Use a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass.
5. Squeeze the tabs on the sides of the separation pad and pull up to remove it. 6. Use a soft cloth to wipe off any dust or dirt on the separation pad.
7. To replace the separation pad, slide it into the groove as shown and push it in until you hear it click into place.
8. Press the pickup roller cover latch and pull up the cover to remove it.
9. Slide the pickup roller to the right and lift up to remove it. 10. Wipe off any dust or dirt on the pickup roller using a soft, moist cloth. Caution: Use only a soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller.
11. To replace the pickup roller, align the notch on the roller unit and slide it to the left. Press down to secure the roller.
12. Align the left edge of the pickup roller cover into the notches as shown and press it down until you hear it click into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again. 13. Plug in the AC adapter and press the power button to turn on the scanner. 14. Hold down the start button for at least two seconds while opening the scanner cover.
button several times to rotate the rollers shown here. Use a soft, moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollers are clean. 15. Close the scanner cover. Press the edge of the scanner cover firmly at the arrow mark until the scanner cover clicks into place. Parent topic: Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rollers need to be replaced.
2. Do one of the following to open the Epson Scan 2 Utility: • Windows 10: Click and select EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click Scan 2 > Epson Scan 2 Utility. or Start > All Programs or Programs > EPSON > Epson • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4.
5. Close the Epson Scan 2 Utility. Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers when you see a replacement message displayed on your computer. Check the scanner roller counter to see when you need to replace the rollers. Note: The illustrations show the ES-300W/ES-300WR, but the instructions are the same for the ES-200. 1. Turn off the scanner. 2. Unplug the AC adapter. 3. Disconnect any connected cables. 4.
5. Press the pickup roller cover latch and pull up the cover to remove it.
6. Slide the pickup roller to the right and lift up to remove it. 7. To install the new pickup roller, align the notch on the roller unit and slide it to the left. Press down to secure the roller.
8. Align the left edge of the pickup roller cover into the notches as shown and press it down until you hear it click into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
9. Squeeze the tabs on the sides of the separation pad and pull up to remove it.
10. To install a new separation pad, slide it into the groove as shown and push it in until you hear it click into place. 11. Close the scanner cover. Press the edge of the scanner cover firmly at the arrow mark until the scanner cover clicks into place. 12. Plug in the AC adapter and turn on the scanner. 13. Reset the roller counter after replacing the rollers.
Related references User Replaceable Epson Scanner Parts and Accessories Related tasks Checking the Scanner Roller Counter Resetting the Scanner Roller Counter Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2.
You see a screen like this: 4. Click Reset. The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables.
3. Close the input tray extension and the input tray. 4. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product.
Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.
ES-300W/ES-300WR 1 2 3 4 5 ! error light automatic feeding mode light Ready light Wi-Fi light battery light 132
Light status Condition/solution The ! error light is on and the ready light is flashing A paper jam or a double feed has occurred. Remove any paper loaded in the input tray. If the light continues to flash, a scanner error may have occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support. The scanner cover is open. Make sure the scanner cover is closed and there is no jammed paper inside.
Light status Condition/solution The ! error light is on and the Wireless scanning from the scanner button has failed. Wait for the lights Wi-Fi light is flashing (ES- to go off or stop flashing, restart the devices you want to connect to the network, and reconnect to the network. 300W/ES-300WR) The battery light is flashing orange quickly (ES300W/ES-300WR) The battery is too hot, damaged, or at the end of its service life and, therefore, unable to charge.
• If you are using a USB connection, make sure the connection mode switch is set to the (ES-300W/ES-300WR). position • Make sure you are operating the scanner within the operating temperature range (ES-300W/ES300WR). • Make sure the USB cable is securely connected to the computer. • Connect the scanner directly to the computer. The scanner may not work properly when connected through a USB hub. • Use the USB cable that came with the scanner. • Use a USB 3.0 (SuperSpeed) port. You cannot use a USB 2.
Scanner Button Does Not Work as Expected If the scanner button does not start the correct program or perform the correct action, try these solutions: • Document Capture Pro (Windows) and Document Capture (Mac) do not support using the start button to scan over a wireless connection (ES-300W/ES-300WR). Connect the scanner using a USB cable or launch Epson Scan 2 before scanning from the button on your scanner.
• Make sure the scanner is turned on. • Make sure the connection between the scanner and your computer is secure. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. • In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager. • Connect the scanner directly to the computer. The scanner may not work properly when connected through a USB hub.
Related concepts Uninstall Your Scanner Software Related references Windows System Requirements Mac System Requirements Original Feeds Incorrectly in Scanner If you have problems feeding originals in your scanner, try these solutions: • If multiple pages feed at once, try the following: • Remove the originals, fan the edges to separate the sheets, if necessary, and reload them. • Load fewer originals at a time. • Load only originals that meet the specifications for your scanner.
Scanning in Epson Scan 2 Related topics Loading Originals Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: Note: The illustrations show the ES-300W/ES-300WR, but the instructions are the same for the ES-200. 1. Turn off your scanner. 2. Remove all originals from the input tray. 3. Pull the edge of the scanner cover firmly at the arrow mark.
4. Gently pull out any jammed originals from inside the scanner. 5. Close the scanner cover. 6. Carefully follow all loading instructions when you reload originals. Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory or reduce the resolution. • If you are running virus protection or other security software, exclude the TWAIN.log files from monitoring or set the TWAIN.log file as read only (Windows). See your virus protection or security software instructions for details. The TWAIN.log file is saved in C:\Users\(u
Note: If you installed the Epson ScanSmart software, pressing the start button on your scanner starts Epson ScanSmart instead, via a USB or wireless (ES-300W/ES-300WR) connection. For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart or click here to access the Epson ScanSmart User's Guide. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution.
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Be sure to connect your scanner only to a 2.4 GHz network name (SSID). • Verify that your router is operating correctly by connecting to it from your computer or another device. • You may need to temporarily disable your firewall and any anti-virus software on your wireless router. Then try scanning again.
Scanned Image is Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. You can also select the Remove Background setting in Epson Scan 2.
Related references Image Format Options Related tasks Scanning in Epson Scan 2 Characters are not Recognized During Conversion to Editable Text (OCR) If characters in your scanned images are not recognized during OCR conversion, try these solutions: • Make sure your original is loaded straight on your product. • Use an original with clear text. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the correct Image Type setting.
Related references Image Format Options Related tasks Scanning in Epson Scan 2 Spots or Lines Appear in All Scanned Images If spots or lines appear in all your scanned images, try these solutions: • Make sure the surface of the original clean. • Disconnect any connected cables and clean inside the scanner.
Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need to reset the Epson Scan 2 settings using the Epson Scan 2 Utility. 1. Do one of the following to start the Epson Scan 2 Utility: • Windows 10: Click > EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs.
3. Do the following to uninstall each of your scanning software programs and follow any on-screen instructions: • Windows 10: Click and select (Settings) > Apps > Apps & features. Select the scanner software program and click Uninstall. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the scanner software program and click Uninstall/Change. • Windows 7: Open the Windows Control Panel utility. Select Programs and Features.
Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your product. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 To use the Epson ScanSmart software, your Mac must use one of these operating systems: • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x Note: The UNIX File System (UFS) for OS X is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.
Document size Maximum: 8.5 × 44 inches (215.9 × 1117.6 mm) Minimum: 3.5 × 2.75 inches (89 × 70 mm) With Epson ScanSmart (ES-300WR): • Receipts scanned at 301 dpi or more: up to 8.5 × 15.5 inches (215.9 × 393.8 mm) • Receipts scanned at 300 dpi or less: up to 3.14 × 26 inches (79 × 660 mm) at a width of 3.14 inches (79 mm) or less • Receipts scanned at 300 dpi or less: up to 8.5 × 36 inches (215.9 × 914.4 mm) at a width of 3.
Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 8 bits per pixel external Interface Super-Speed USB port IEEE802.11b/g/n (ES-300W/ES-300WR) (You cannot use a USB and network connection at the same time [ES-300W/ES-300WR].
Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed. Rated input voltage DC 5 V Rated input current 3A Power consumption ES-200: Operating: 8 W (approximately) Ready mode: 2.5 W (approximately) Sleep mode: 0.9 W (approximately) Power off mode: 0.
AC Adapter AC adapter model 100 to 240 V model: A491H 220 to 240 V model: A492E Rated input current 0.6 A Rated input frequency 50 to 60 Hz Rated output voltage DC 5 V Rated output current 3A Battery (ES-300W/ES-300WR) Type Li-ion Rated voltage 3.6 V Rated capacity 2090mAh Charging time AC adapter: 3 hours (approximately) USB 3.0 port: 4 hours (approximately) USB 2.
Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions. Parent topic: Technical Specifications Network Interface Specifications (ES-300W/ES-300WR) Wireless LAN standard IEEE 802.11 b/g/n Wireless security WPA2-PSK (AES); WPA2 compliant with support for WPA/WPA2 Personal WEP (64/128 bit) Frequency range 2.4 GHz Coordination modes Infrastructure mode AP mode; not supported for IEEE802.
Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B ES-300W/ES-300WR: This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
WLAN Module Model: WLU6117-D69 (RoHS) FCC ID: BKMFBWLU6117 Product Manufacturer: Seiko Epson Corporation Address: 3-3-5 Owa Suwa-shi, Nagano-Ken 392-8502, Japan Parent topic: Technical Specifications 158
Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. Caution: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pacemakers, automatic doors, or fire alarms.
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Never disassemble, modify, or attempt to repair the AC adapter by yourself except as specifically explained in the scanner's guides. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.
• Do not subject the scanner to physical impacts or drop the scanner. Otherwise, the battery could leak or the protection circuit in the battery could be damaged. As a result, the battery could become hot, emit smoke, rupture, or catch fire. • Do not use or place the product in temperatures exceeding 140°F (60°C), such as near a fire or a heater. Otherwise, the plastic separator could melt and the individual cells could short-circuit.
Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval. Parent topic: Notices Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes.
Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration. 1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state or municipality if the action is within that court's jurisdiction and is pending only in that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS.
(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at http://www.jamsadr.com ("Demand for Arbitration"). (ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North State College Blvd., Suite 600 Orange, CA 92868, U.S.A.
class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you timely elected to opt-out when you first assented to this Agreement). 1.9 Severability.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Copyright Attribution © 2020 Epson America, Inc.
