Owners manual

107

Light status Condition/solution

! error light is flashing slowly A paper jam or a double feed has occurred. Remove any paper loaded

in the input tray. If the light continues to flash, a scanner error may have

occurred. Turn the scanner off and then back on again. If the error

continues, contact Epson for support.

! error light is on The scanner cover is open. Make sure the scanner cover is closed and

there is no jammed paper inside.

Any of the following lights are

flashing quickly:

• ! error

• ready

A fatal error has occurred. Try the following:

• Check the scanner connection to your computer to make sure it is

secure.

• Turn the scanner off and then back on again. If the error continues,

the scanner may be malfunctioning. Contact Epson for support.

ready light is off and any of

the following lights are on:

• ! error

• automatic feeding mode

• double feed detection

skip

• slow mode

The firmware update has failed and the scanner is in recovery mode.

Try updating the firmware again.

Parent topic: Solving Problems

Related references

Original Jams in Scanner

Where to Get Help