Setup guide
62
Where To Get Help
EPSON Technical Support
EPSON provides technical assistance through electronic support services and 
automated telephone services 24 hours a day. The following tables list the contact 
information:
Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at 
http://www.epson.com
.
EPSON Internet FTP 
Site
If you have Internet FTP capability, use your Web browser (or 
other software for FTP downloading) to log onto 
ftp.epson.com
 with the user name 
anonymous
 and your 
e-mail address as the password.
EPSON Forum on 
CompuServe
®
Members of CompuServe can type 
GO EPSON
 at the menu 
prompt to reach the Epson America Forum. For a free 
introductory CompuServe membership, call (800) 848-8199 and 
ask for representative #529.
Automated telephone services
Service Access
EPSON 
SoundAdvice
SM
For pre-recorded answers to commonly asked questions about 
EPSON products 24 hours a day, seven days a week, call 
(800) 922-8911.
EPSON FaxAdvice
TM
Access EPSON’s technical information library by calling 
(800) 922-8911
. You must provide a return fax number to use 
this service.
EPSON Referral 
Service
For the location of your nearest Authorized EPSON Reseller or 
Customer Care Center, call 
(800) 922-8911
.










