XP-310 User's Guide
Contents XP-310 User's Guide.................................................................................................................................. 11 Product Basics .......................................................................................................................................... Setting Up the Control Panel .............................................................................................................. Control Panel Buttons and Lights .......................
Connecting to a New Wi-Fi Router ................................................................................................ 34 Disabling Wi-Fi Features ............................................................................................................... 34 Loading Paper ........................................................................................................................................... Loading Paper for Documents .........................................................
Changing Automatic Update Options ............................................................................................ Printing with Mac OS X....................................................................................................................... Selecting Basic Print Settings - Mac OS X..................................................................................... Print Quality Settings - Mac OS X ..................................................................................
Available Image Types - Professional Mode ........................................................................... Selecting a Scan Area - Professional Mode ............................................................................ Available Image Adjustments - Professional Mode ................................................................. Selecting a Scan Size - Professional Mode............................................................................. Image Preview Guidelines..................
Checking Cartridge Status with Windows .................................................................................... Checking Cartridge Status with Mac OS X .................................................................................. Purchase Epson Ink Cartridges........................................................................................................ Ink Cartridge Part Numbers ........................................................................................................
Control Panel Setup Problems .................................................................................................... Solving Network Problems ............................................................................................................... Product Cannot Connect to a Wireless Router or Access Point .................................................. Network Software Cannot Find Product on a Network.................................................................
Incorrect Colors ........................................................................................................................... Solving Scanning Problems ............................................................................................................. Scanning Software Does Not Operate Correctly ......................................................................... Cannot Start Epson Scan ............................................................................................
Memory Card Specifications ............................................................................................................ Dimension Specifications ................................................................................................................. Electrical Specifications ................................................................................................................... Environmental Specifications ..................................................................
XP-310 User's Guide Welcome to the XP-310 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product. Setting Up the Control Panel Product Parts Locations The Power Off Timer Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print Using AirPrint Setting Up the Control Panel See these sections to set up the control panel for use.
Parent topic: Setting Up the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. • To raise the control panel, lift it up from the bottom. • To lower the control panel, squeeze the release bar and gently push the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product.
4. Press the arrow buttons to select Language and press the OK button. 5. Press the arrow buttons to select a language and press the OK button. 6. Press the home button to exit. Parent topic: Setting Up the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Top 1 Sheet feeder 2 Paper support 3 Output tray 4 Paper stopper 5 Feeder guard 6 Edge guide 15
1 Document cover 2 Scanner glass 3 Control panel 4 Control panel release bar (beneath) 5 Memory card slot 6 Memory card access light Parent topic: Product Parts Locations Product Parts - Inside 1 Scanner unit 2 Ink cartridge holder in home position Parent topic: Product Parts Locations 16
Product Parts - Back 1 AC inlet 2 USB port Parent topic: Product Parts Locations The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode. You can adjust the time period before power off, but increasing the time reduces the product's energy efficiency.
5. Press the up or down arrow buttons to select the length of time after which you want the product to automatically turn off when it is not in use. Then press the OK button. 6. Press the home button to exit. Parent topic: The Power Off Timer Changing the Power Off Timer Setting - Windows You can use the printer software to change the time period before the printer turns off automatically. 1. Right-click the product icon in the Windows taskbar and select Printer Settings. 2.
3. In the drop-down menu, select the length of time after which you want the product to automatically turn off when it is not in use. 4. Click Send. 5. When you see the time you selected listed as the Current Printer Setting, click OK. Parent topic: The Power Off Timer Changing the Power Off Timer Setting - Mac OS X You can use the printer software to change the time period before the printer turns off automatically. 1. Do one of the following: • Mac OS X 10.6/10.7/10.
3. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting. 4. Click Apply. 5. Close the Printer Settings window. Parent topic: The Power Off Timer Epson Connect Solutions for Smartphones, Tablets, and More You can print documents, photos, emails, and web pages from your home, office, or even across the globe. You can use your smartphone, tablet, or computer.
Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo and send an email to your product. 1. Set up your product for network printing as described on the Start Here sheet. 2. If you did not already set up Email Print when you installed your product software, visit www.epson.
Note: Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup. If your product is already on your wireless network, follow these steps: 1. Connect your device to the same wireless network that your Epson product is using. 2. Print a network status sheet. 3. Locate your product's IP address on the network status sheet. 4. Enter the IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option.
Parent topic: Product Basics 23
Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings From the Control Panel Parent topic: Wi-Fi Networking Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software from the product CD.
4. Press the arrow buttons to select the name of your wireless network and press the OK button. If you do not see your wireless network's name, you can enter it manually. Note: To enter the wireless network name manually, select Other SSIDs and press the OK button. Enter your network name as described in the next step. 5. Enter your wireless password (or network name and then password). • Press the up and down arrow buttons to scroll through characters.
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point.
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Wi-Fi Setup and press the OK button. You see this screen: 3. Press the arrow buttons to select Wi-Fi Direct Setup and press the OK button. 4. Press the down arrow button, then press the OK button to change the Wi-Fi Direct password.
• Press the up and down arrow buttons to scroll through characters. Then press the right arrow button to move to the next character. • To switch between ABC (uppercase), abc (lowercase), or 123 (numbers and symbols), press the home button. • To delete characters, press the left arrow. • When you finish entering characters, press the OK button. 6. Press the OK button.
7. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 8. Press the OK button to exit. You see either an AP or D connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the AP or D connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode is not enabled. Repeat these steps to try again.
3. Press the left or right arrow button, select Wi-Fi Setup and then press OK. 4. Press the up or down arrow button, select Push Button Setup (WPS), and press OK. 5. Follow the instructions on the LCD screen to complete WPS setup. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2.
3. Press the arrow buttons to select Print Status Sheet and press the OK button. You see this screen: 4. Press the (Press the start button to print the network status sheet. stop button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have.
Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features Parent topic: Wi-Fi Networking Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser.
Related concepts When to Uninstall Your Product Software Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you can update your product's Wi-Fi connection to the new router. 1. Do one of the following: • Windows: Uninstall your product software. • Mac OS X: Go to the next step. 2. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.
3. Press the left or right arrow buttons to select Disable Wi-Fi and press the OK button. 4. Press the OK button to disable Wi-Fi.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available EPSON Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes. 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension. 3. Pull out the output tray and open the paper stopper on the end.
Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly.
8. Flip the feeder guard back. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions.
3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. 6. Insert paper, glossy or printable side up and short edge first, against the right side.
7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your photo faces. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions.
1. Flip the feeder guard forward. 2. Pull up the paper support and its extension. 3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left.
5. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back. Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • Do not load envelopes above the arrow mark inside the edge guide. • Do not load envelopes that are curled, folded, or too thin.
Paper Loading Capacity Paper type Load up to this many sheets Plain paper - Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm])** Approximately 100 sheets* Epson Bright White Paper 80 sheets Epson Presentation Paper Matte Epson Photo Paper Glossy 20 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Plain paper - Legal (8.
Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 × 11 inches [216 × 279 mm]) S041586 500 Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 50 S042038 100 S041141 20 S041649 50 S041271 100 S041808 40 S041727 100 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Presentation Paper Matte 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.5 × 11 inches [216 × 279 mm]) S041257 50 S042180 100 Letter (8.5 × 11 inches [216 × 279 mm]) S041568 50 Epson Ultra Premium Presentation Letter (8.5 × 11 inches Paper Matte [216 × 279 mm]) S041341 50 Epson Brochure & Flyer Paper Matte Double-sided S042384 150 Epson Photo Quality Self-adhesive A4 (8.3 × 11.
• Letter (8.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass 1. Open the document cover. 2. Place your original facedown on the scanner glass with the top facing as shown. Slide the original to the edges of the indicated corner.
3. Close the document cover gently to keep your original in place.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product. 2. Load the paper you want to print on in the product. 3. Press the home button, if necessary. 4.
• B&W: for black-and-white copies 7. To view the print settings for the copies, press the OK button. You see the current settings: 8. To change the print settings, press the down arrow button and select the necessary settings. 9. When you are ready to copy, press the Note: To cancel copying, press the start button. stop button.
2. Do the following as necessary to select settings: • To change the selected option for the current print setting, press the left or right arrow button and select the option you want. • To select a different print setting, press the up or down arrow button, select the setting you want, and press the left or right arrow button to select the option you want for the setting. 3. When you finish selecting settings, press the OK button.
Paper type loaded Paper Type setting Epson Premium Presentation Paper Matte Photo Paper Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Glossy Parent topic: Selecting Print Settings for Copies Paper Size Settings - Copying Select the setting that matches the paper you loaded. Note: You can copy on these paper sizes. • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.
Copying option Available settings Description Reduce/Enlarge Actual Size Copies at 100% size, unless you select a different percentage as the Custom Size setting Auto Fit Automatically sizes the image to fit the selected paper size setting Custom Automatically sizes the image by the percentage you select as the Custom Size setting Custom Size 25% to 400% Sizes the copy at the selected percentage, unless you select Auto Fit as the Reduce/Enlarge setting Paper Type Plain Paper Adjusts printer s
Printing From a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
4. Select the Quality Option setting that matches your print content and the print quality you want to use. 5. Select the type of paper you loaded as the Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 6. Select the size of the paper you loaded as the Size setting. Note: You can also select the User Defined setting to create a custom paper size. 7.
Basic Print Options - Windows You can select any of the basic print options to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face.
2. Select the Paper & Quality Options settings for your printout: • Select the type of paper you loaded. Note: Check the paper type settings list for details. • Select the print quality setting you want to use. Note: Check the print quality settings list for details. • Select the size of the paper you loaded.
• Select Borderless to print a borderless photo, or Borders to print a document or a photo with borders. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 3. Select Portrait or Landscape as the orientation of your document or photo. Note: If you are printing an envelope, select Landscape. 4. Select any of the available advanced print options. 5.
Super Fine For text and graphics with high print quality. Photo For photos and graphics with good quality and print speed. Best Photo For photos and graphics with high print quality. Photo RPM For the best print quality, but the slowest print speed. Parent topic: Selecting Advanced Print Settings - Windows Advanced Print Options - Windows You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.
Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects.
• To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select sizing options. • To print on both sides of your paper, select the 2-sided printing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want. • To print multiple copies and arrange their print order, select the Copies options.
• To control printing at the edges of borderless images, select a Borderless option: Note: To make changes to the Borderless settings, you must have selected the Borderless option on the Advanced tab. • To adjust the automatic settings, select Auto Expand as the Enlargement Method setting, then adjust the Expansion slider (if necessary) to control the amount of image expansion. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo.
2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK. Parent topic: Printing with Windows Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings.
2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status.
• To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. • To check ink status, click Check Ink Levels. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Right-click the product icon in the Windows taskbar.
2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Right-click the product icon in the Windows taskbar. 2. Select Software Update Settings. You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu.
Selecting Basic Print Settings - Mac OS X Selecting Page Setup Settings - Mac OS X Selecting Print Layout Options - Mac OS X Managing Color - Mac OS X Selecting Printing Preferences - Mac OS X Printing Your Document or Photo - Mac OS X Parent topic: Printing From a Computer Selecting Basic Print Settings - Mac OS X Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing.
7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu.
9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11. Select any of the available print options.
Photo RPM For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac OS X Print Options - Mac OS X You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints.
1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also select a custom setting to create a custom paper size. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2. Select the orientation of your document or photo as shown in the print window.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac OS X Parent topic: Printing with Mac OS X Color Matching and Color Options - Mac OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management.
Parent topic: Managing Color - Mac OS X Selecting Printing Preferences - Mac OS X You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. 3. Select Driver. You see this screen: 4. Select any of the available printing preferences. 5. Click OK.
Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting. Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended. High Speed Printing Speeds up printing, but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software when ink is low.
Checking Print Status - Mac OS X Parent topic: Printing with Mac OS X Checking Print Status - Mac OS X During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary: Mac OS X 10.5/10.6/10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon.
• To pause a print job, click the button. button next to the print job. To resume a print job, click the • To pause printing for all queued print jobs, click the large Pause button. • To check ink status, click the Settings icon, then click the Supply Levels tab. Parent topic: Printing Your Document or Photo - Mac OS X Cancelling Printing Using a Product Button If you need to cancel printing, press the stop button on your product.
Scanning You can scan original documents or photos and save them as digital files. Starting a Scan Selecting Epson Scan Settings Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture Scanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanning, start scanning using one of these methods.
4. Press the arrow buttons to select a scan option and press the OK button. • To PC (JPEG) saves your scan file directly to your computer or as an image capture in Mac OS X 10.6/10.7/10.8. • To PC (PDF) saves your scan as a PDF file to your computer or as an image capture in Mac OS X 10.6/10.7/10.8. • To PC (Email) scans your original and attaches it to a message in your e-mail program.
Changing Default Scan Button Settings Parent topic: Starting a Scan Changing Default Scan Button Settings You can view or change the default scan settings your product uses when you scan to your computer using the product buttons. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 8: Navigate to the Start screen and select Event Manager. • Windows (other versions): Click > Event Manager.
You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with Mac OS X 10.6/10.7/10.
Related topics Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
Note: Epson Scan may start in a mode other than Home Mode when you first access it. Parent topic: Starting a Scan Related tasks Scanning with Mac OS X 10.6/10.7/10.
Related topics Selecting Epson Scan Settings Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan.
Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks Scanning in Full Auto Mode Scanning in Home Mode Scanning in Office Mode Scanning in Professional Mode Scanning in Full Auto Mode When you scan in Full Auto Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning
2. To select image adjustment options or change your scanned file settings, click Customize, select the settings, and click OK. • To choose any of the available image adjustment options, select the checkbox for the option. • To change the scanned file settings, click File Save Settings. 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program.
Related tasks Selecting Scan File Settings Available Image Adjustments - Full Auto Mode You can select these image adjustment options in Epson Scan Full Auto Mode. Dust Removal Removes dust marks from your originals automatically. Color Restoration Restores the colors in faded photos automatically. Auto Photo Orientation Checks the preview image for faces, the sky, and other features, and then correctly rotates the photo when it is scanned, if necessary.
2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
4. Select the way you plan to use your scanned image as the Destination setting. (The Resolution setting is selected automatically based on the Destination setting you choose.) • Screen/Web: Select this option for images you will e-mail, view on a computer screen, or post on the web. • Printer: Select this option for images you will print or documents you will convert to editable text using OCR (Optical Character Recognition) software.
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only). You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just be sure to click inside the scan area before selecting the settings. 1.
• Normal preview: Click the image.
2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.
• Normal preview: To create additional marquees (up to 50), click the copy the existing marquee and paste it on the preview image. Copy Marquee icon to Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3.
Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes grayscale images clearer and text recognition more accurate by separating the text from the graphics. Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of the overall scanned image.
3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image. The marquee is automatically proportioned for your custom scan size.
2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. 4. Select the Size and Orientation settings that match your original. 5. Select the Resolution setting you want to use for your scan. 6. Click the Preview button.
Epson Scan previews your original and displays the result in a separate Preview window. 7. If desired, select the area in your preview image that you want to scan (scan area). 8. Select any of the image adjustment settings you want to use. Before making adjustments, click the image or scan area in the Preview window. 9. Click Scan. You see the File Save Settings window. 10. Change any of the necessary file save settings and click OK.
1. In the Preview window, click the image. Auto Locate icon to create a marquee (dotted line) on the preview 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the existing marquee and paste it on the preview image. Copy Marquee icon to copy the Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan.
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes grayscale images clearer and text recognition more accurate by separating the text from the graphics.
2. Select the Document Type setting that matches your original, such as Reflective for documents or photos. 3. Select the Document Source setting indicating where you placed your original. 4. Select the specific type of original you are scanning as the Auto Exposure Type setting: Document or Photo. 5. Select the details of your original and how you want it scanned as the Image Type setting. 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button.
Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs. 8-bit Grayscale Select this setting for black-and-white photos. Black & White Select this setting for black text documents or line art.
• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.
• Normal preview: To create additional marquees (up to 50, if available), click the icon to copy the existing marquee and paste it on the preview image. • To delete a marquee, click the marquee, then click the Copy Marquee Delete Marquee icon. Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3.
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically.
Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs. Parent topic: Scanning in Professional Mode Selecting a Scan Size - Professional Mode You can reduce or enlarge the size of your image as you scan. You can also select a specific scan size, such as a common photo size like 4 × 6 inches (102 × 152 mm).
3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image. The marquee is automatically proportioned for your custom scan size. 6. To use additional sizing tools, click the + (Windows) or (Mac OS X) icon next to the Target Size setting and select options as desired. • Scale: Reduces or enlarges your image by the percentage you enter.
• Trimming: Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust it without constraint. Parent topic: Scanning in Professional Mode Image Preview Guidelines You can preview your scanned image so you can adjust the scan settings using the preview as a guide.
• Fax: 200 dpi Parent topic: Selecting Epson Scan Settings Selecting Scan File Settings You can select the location, name, and format of your scan file on the File Save Settings window. You can also select various optional settings that control how Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
1. Do one of the following to select the folder in which you want to save your scanned image: • Click the button for one of the displayed folders. • Click the Other button, click the Browse or Choose button, and select a folder. 2. Type in a stem file name in the Prefix field. This name is used along with numbers to automatically name your scanned files. 3. Select a different number as the Start Number setting, if you like. 4. Select the file format you want to use in the Image Format Type menu. 5.
PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen). TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Optional Settings Overwrite any files with the same name Select to overwrite previous files with the same names.
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary.
5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan. Your scanned file is saved in the folder you selected. Available Scan Settings - Mac OS X Image Capture Parent topic: Scanning Available Scan Settings - Mac OS X Image Capture You can select these scan settings in your imaging editing application for Mac OS X. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan. You see the File Save Settings window. 7. Select PDF as the Type setting.
8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings. 9. Click OK. Epson Scan scans your document and you see this window: 10. Choose one of the following options on the screen: • If you are scanning only one page, click Save File. • If you need to scan additional pages in a document, click Add page. Place additional pages on the product for scanning, click Scan, and repeat until you have scanned all the pages.
Parent topic: Scanning Special Projects Related tasks Selecting the Scan Mode Selecting Scan File Settings Related topics Starting a Scan Selecting Epson Scan Settings Restoring Photo Colors as You Scan You can restore the colors in faded photos as you scan them using Epson Scan's Color Restoration setting. You can select this setting in any of the available scan modes. Note: Color restoration is not available in Office Mode, if Epson Scan offers that mode. 1.
Related tasks Selecting the Scan Mode Related topics Starting a Scan Selecting Epson Scan Settings 126
Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product. 1. Make sure the memory card and the files on it are compatible with your product before inserting the card. 2.
Removing a Memory Card Parent topic: Using Memory Cards With Your Product Related references Memory Card Specifications Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it.
Number of files Up to 2000 Parent topic: Inserting a Memory Card Removing a Memory Card After you finish working with a memory card, you can check to make sure it is safe to remove it from your product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. 1. Make sure the memory card access light is not flashing. 1 Memory card access light 2.
Parent topic: Using Memory Cards With Your Product Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Individual Photos Selecting Print Settings for Photos Displayed on the LCD Screen Print Setting Options - Photo Mode Parent topic: Printing from a Memory Card Viewing and Printing Individual Photos You can select individual photos for printing as you view them on the LCD screen. 1. Press the home button, if necessary. 2.
7. To change the print settings, press the arrow button shown on the screen and select the necessary settings. 8. When you are ready to print, press the Note: To cancel printing, press the start button. stop button. Parent topic: Viewing and Printing Photos Related tasks Selecting Print Settings for Photos Displayed on the LCD Screen Selecting Print Settings for Photos Displayed on the LCD Screen You can change the settings used for printing photos displayed on the LCD screen. 1.
2. Do the following as necessary to select settings: • To change the selected option for the current print setting, press the left or right arrow button and select the option you want. • To select a different print setting, press the up or down arrow button, select the setting you want, and press the left or right arrow button to select the option you want for the setting. 3. When you finish selecting settings, press the OK button.
Parent topic: Viewing and Printing Photos Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into a memory card slot on your product.
• Mac OS X with a USB connection: Look for the removable disk icon on your desktop, then select it. • Mac OS X with a network connection: Select the hard drive icon on your desktop or select Computer from the Go menu, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), then select the MEMORYCARD icon. 4. Select the folder that contains your photos. 5. Drag the photos you want to transfer to the desired folder on your computer or on your memory card.
Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Lined Paper and Graph Paper Printing Personalized Note Paper Printing Calendar Pages Printing Lined Paper and Graph Paper You can print wide-rule or narrow-rule notebook paper and graph paper. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size. 2. Press the home button, if necessary. 3.
4. Press the left or right arrow button, select Lined Papers, then press the OK button. 5. Press the left or right arrow button and then press the OK button to select one of the following settings: • Wide Rule • Thin Rule • Graph Paper • Music Paper Note: View the images for each option to preview the design layout. 6. When you see a message asking you to load paper, press the OK button. 7. To print more than one sheet, press the up or down arrow buttons to select the number (up to 99). 8.
Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size. 2. Insert a memory card into your product's memory card slot. 3. Press the home button, if necessary. 4. Press the left or right arrow button, select Personal Stationery, and press the OK button. 5.
6. Press the left or right arrow button, and press the OK button to select one of the following settings: • Without Rule • Horizontal Rule • Vertical Rule Note: View the images for each option to preview the design layout. 7. Select the size of paper you loaded, and press the OK button. 8. Select the photo you want to use for your note paper, and press the OK button. Note: To rotate the layout for your note paper, press the down arrow. 9. When you see a message asking you to load paper, press the OK button.
2. Press the home button, if necessary. 3. Press the left or right arrow buttons, select Personal Stationery, and press the OK button. 4. Press the up or down arrow button, select Calendar, and press the OK button. 5. Press the left or right arrow button and press the OK button to select one of the following settings: • Weekly: prints a Sunday to Saturday week-long calendar with hourly divisions. • Monthly: prints a monthly calendar for a chosen month and year.
6. If you chose Monthly, select the year and month, and press the OK button. 7. Select the type of paper to print on, and press the OK button. 8. When you see a message asking you to load paper, press the OK button. 9. To print more than one sheet, press the up or down arrows to select the number (up to 99). 10. When you are ready to print, press the Note: To cancel printing, press the start button. stop button.
Replacing Ink Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to www.epson.com/recycle for more information.
2. Press the OK button. You see this screen: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 3. Do one of the following: • If you are finished, select Back and press the OK button.
• If you want to replace an ink cartridge now, select Replace now and press the OK button. When you finish replacing cartridges, press the start button. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.
2. Replace or reinstall any ink cartridge indicated on the screen. Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Mac OS X You can check your cartridge status using a utility on your Mac.
1. Do one of the following: • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window: 3.
• Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Ink color Part number Standard-capacity High-capacity Black 200 200XL Cyan 200 200XL Magenta 200 200XL Yellow 200 200XL Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
• If you are replacing a cartridge before you see a message on the LCD screen, press the button if necessary and select Setup. Select Maintenance, then select Ink Cartridge Replacement and press the OK button. home 2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer.
3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 4.
6. Remove the yellow tape from the side of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Lower the scanner unit.
9. Press the start button. The print head moves to its home position and the printer starts charging the ink. This takes about 4 minutes. When you see the Ink Cartridge Replacement screen, ink charging is finished. Caution: Never turn off the product while the power light is flashing or you will waste ink. If you see an error screen telling you an ink cartridge is installed incorrectly, lift up the scanner unit and press the ink cartridge down until it clicks into place.
1. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar and select Printer Settings. Then click the Maintenance tab. • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences.
2. Click the Ink Cartridge Replacement icon and follow the on-screen instructions to replace your ink cartridges as necessary. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing.
Parent topic: Printing With Black Ink and Expended Color Cartridges Related tasks Cancelling Printing Using a Product Button Selecting Basic Print Settings - Windows Printing With Expended Color Cartridges - Mac OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the Dock. 2.
6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document.
• Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing. • Click Disable this feature to continue using the remaining black ink. Note: If you disable this feature, it remains disabled until you reinstall the black ink cartridge.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
3. Press the arrow buttons to select Setup and press the OK button. 4. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 5. Press the OK button. 6. Press the start button.
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select No and press the OK button. Press the stop button to exit. • If there are gaps or the pattern is faint, select Yes and press the OK button to continue. 9. Select Yes and press the OK button to clean the print head. 10. Select Nozzle Check and press the OK button to run a nozzle check to confirm that the print head is clean. 11.
1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. • Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue.
Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first.
Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Press the arrow buttons to select Setup and press the OK button. 5. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 6.
Caution: Never turn off the product during a cleaning cycle or you may damage it. 7. Select Nozzle Check and press the OK button to run a nozzle check to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 3. Select Head Cleaning. You see a window like this: 4. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5.
Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again.
Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Press the arrow buttons to select Setup and press the OK button. 4. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 5. Press the arrow buttons to select Head Alignment and press the OK button.
6. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 7. Press the OK button.
8. Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set. Press the OK button after each selection. Parent topic: Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Right-click the product icon in the Windows taskbar. • Mac OS X 10.6/10.7/10.
5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 6. When you are done, click Finish.
2. Use the product control panel to make a copy, but without placing a document on the scanner glass. 3. Check the back of the ejected paper to see if it is clean. 4. Repeat as necessary until the paper comes out clean.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. 1. Turn off the product. 2. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again. 3. Secure the ink cartridge holder to the case with tape.
9. Lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product.
Solving Problems Check these sections for solutions to problems you may have using your product.
Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. LCD code Condition/solution (E-01) A fatal error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support. (W-02) Paper is jammed in the product. Remove the jammed paper, then turn the product off and back on again. (W-03) Paper is jammed in the product.
Related concepts Check Cartridge Status Related references Paper Jam Problems Where to Get Help Related topics Replacing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4.
7. Press the start button. After the nozzle pattern prints, you see this screen: 8. Do the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstalling your printer software.
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Setup and press the OK button. You see this screen: 3. Press the arrow buttons to select Restore Default Settings and press the OK button.
4. Press the arrow buttons to select one of these options and press the OK button: • Wi-Fi Settings: Resets all network settings. • All except Wi-Fi: Resets all control panel settings, except for network settings. • All Settings: Resets all control panel settings. You see a confirmation screen. 5. Press the OK button to reset the selected settings. (Press the stop button if you want to cancel the operation.
Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system.
Product Does Not Appear in Mac OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • Make sure to place your product within contact range of your router or access point. Note: Avoid placing your product near a microwave oven, 2.
Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Connecting to a New Wi-Fi Router Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify connection using your product control panel. • Check if your network name (SSID) contains non-ASCII characters.
• If you are connecting the product wirelessly via EpsonNet Setup and a WiFi symbol is not displayed on the product's LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. • Make sure you installed your product software correctly for your network. See the Start Here sheet for instructions. • If your Mac includes both wired and wireless network services, make sure the network to which you connected your product is at the top of the Set Service Order list.
Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Connecting to a New Wi-Fi Router Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions: • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution.
Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper stack is not above the arrow mark on the edge guide. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
6. Lower the scanner unit and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size.
Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
Note: If the print head is not in the ink cartridge replacement position, follow the instructions on replacing an ink cartridge in this manual to move it. 2. Remove and reinsert the ink cartridge you replaced, making sure to push it all the way into its slot. 3. Complete the ink cartridge installation steps.
Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.
Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Windows Selecting Basic Print Settings - Mac OS X Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software.
You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Related topics Loading Paper Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size.
Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the Windows Spooler: • Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary.
Selecting Basic Print Settings - Mac OS X Selecting Page Setup Settings - Mac OS X Selecting Print Layout Options - Mac OS X Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Select a higher print quality setting in your printer software. • Align the print head. • Make sure the product is not printing while tilted or at an angle.
White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Make sure the paper type setting matches the type of paper you loaded. • Make sure you loaded the printable side of the paper correctly for your product. • Turn off any high speed settings in your product software. • Align the print head.
• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Clean the paper path. Note: Your product will not operate properly while tilted at an angle.
• Align the print head. • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Cleaning the Paper Path Related topics Replacing Ink Cartridges Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product.
Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible.
Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: With Mac OS X 10.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it. Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
Image is Distorted or Blurry If a scanned image appears distorted or blurry, try these solutions: • Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the scanner glass. • Do not move your original or your product during scanning. • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.
Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, place a piece of black paper on the back of the original and scan it again. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen.
• Adjust the Tone Correction setting. • Adjust the Auto Exposure setting. Parent topic: Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary. • Switch to Normal preview mode, if available, and preview your image again.
Memory Card Does Not Fit Into a Slot If a memory card does not fit properly in a slot, do not force it in. You may need to use an adapter with your memory card. Parent topic: Solving Memory Card Problems Related references Memory Card Types Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card If you cannot view or print photos from a memory card inserted in your product, try these solutions: • Make sure you have inserted only one memory card at a time.
• Make sure your product is securely connected to your computer. • If you are transferring photos to the memory card, check the memory card's write-protect tab to make sure it is set to allow writing to the card. • Make sure that the file sharing setting for your product is set correctly.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8: Select Epson Event Manager and click Uninstall.
5. Select the checkbox for each software program you want to uninstall. 6. Click Uninstall. 7. Follow the on-screen instructions to uninstall the software. 8. To reinstall your product software, see the Start Here sheet for instructions. Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the – (remove) icon to remove it.
Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for information on how to return your products for proper disposal.
Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • Mac OS X 10.5.8 • Mac OS X 10.6.x • Mac OS X 10.7.x • Mac OS X 10.8.x Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Image data 16 bits per pixel per color internal 8 bits per pixel per color external Light source LED Parent topic: Technical Specifications Paper Specifications Use paper under normal conditions: • Temperature: 59 to 77 ºF (15 to 25 ºC) • Humidity: 40 to 60% RH Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any no
Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain paper Weight 20 lb (75 g/m2) to 24 lb (90 g/m2) Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top: 0.12 inch (3 mm) minimum 2 Left: 0.12 inch (3 mm) minimum 3 Right: 0.12 inch (3 mm) minimum 4 Bottom: 0.
Envelopes 1 Left: 0.12 inch (3 mm) minimum 2 Bottom: 0.20 inch (5 mm) minimum 3 Top: 0.20 inch (5 mm) minimum 4 Right: 0.78 inch (20 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer set up and not for resale.
Temperature Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Ink freezes at 10.4 ºF (–12 ºC) Ink thaws and is usable after 3 hours at 77 ºF (25 ºC) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it.
Parent topic: Technical Specifications Dimension Specifications Height Stored: 5.7 inches (145 mm) Printing: 11 inches (279 mm) Width Stored: 15.4 inches (390 mm) Printing: 15.4 inches (390 mm) Depth Stored: 11.8 inches (300 mm) Printing: 20.8 inches (528 mm) Weight 9.3 lb (4.2 kg) (without ink cartridges) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.
Environmental Specifications Temperature Operating: 50 to 95 ºF (10 to 35 ºC) Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Humidity Operating: 20 to 80% RH (non-condensing) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.
Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for information on how to return your products for proper disposal. Important Safety Instructions FCC Compliance Statement Software Notice Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
• Except as specifically explained in your documentation, do not attempt to service the product yourself. • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
• Store ink cartridges in a cool, dark place. • After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. • Store ink cartridges with their labels facing upward. Do not store cartridges upside down. Parent topic: Important Safety Instructions LCD Screen Safety Instructions • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson.
• Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.
5. The license terms of each open source software program are described in OSS.pdf on your Printer Software CD. 6. The list of open source software programs which this printer product includes are as follows. GNU GPL This printer product includes the open source software programs which apply the GNU General Public License Version 2 or later version ("GPL Programs"). The list of GPL Programs: base-passwd-3.5.7 busybox-1.2.2.1 ifupdown-0.6.8 kernel-2.6.18 lsp-arm-versatile926ejs-2.6.
zeroconf 0.6.1-1 iksemel 1.4 Apache License This printer product includes the open source software program "Bonjour" which apply the Apache License Version2.0 ("Apache License Program"). Bonjour License This printer product includes the open source software program "Bonjour " which applies the terms and conditions provided by owner of the copyright to the "Bonjour ".
netkit-inetd-0.17 portmap-5beta TCP Wrappers license This printer product includes the open source software program "libwrap-libs-7.6 " which applies the terms and conditions provided by owner of the copyright to the "TCP Wrappers". libncurses license This printer product includes the open source software program "libncurses-5.4 " which applies the terms and conditions provided by owner of the copyright to the "libncurses".
Trademarks EPSON® and Supplies Central® are registered trademarks, EPSON Exceed Your Vision is a registered logomark, and Epson ConnectTM is a trademark of Seiko Epson Corporation. Epson StoreSM is a service mark of Epson America, Inc. Epson iPrintTM is a trademark of Seiko Epson Corporation. Apple, iPad, iPhone, iPod touch, and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint is a trademark of Apple Inc.
A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic: Notices libTIFF Software Acknowledgment Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Copyright Attribution © 2014 Epson America, Inc.
