User Manual

• If you are connecting the product wirelessly via EpsonNet Setup and a WiFi symbol is not displayed on
the product's LCD screen, make sure your product software was installed correctly. If necessary,
reinstall your software.
• Make sure you installed your product software correctly for your network. See the Start Here sheet for
instructions.
• If your Mac includes both wired and wireless network services, make sure the network to which you
connected your product is at the top of the Set Service Order list. Check your Mac documentation for
instructions.
Parent topic: Solving Network Problems
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
• Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected, check any cable connections and turn your product off and then on again.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Make sure your computer and product are both using the same wireless network.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point.
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
• If you are connecting the product wirelessly via EpsonNet Setup and a WiFi symbol is not displayed on
the product's LCD screen, make sure your product software was installed correctly. If necessary,
reinstall your software.
Parent topic: Solving Network Problems
Related concepts
Wi-Fi Protected Setup (WPS)
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