User’s Guide NPD4935-02 EN
User’s Guide Copyright and Trademarks Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
User’s Guide Copyright and Trademarks Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG. Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.
User’s Guide Copyright and Trademarks THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
User’s Guide Contents Contents Basic printing. . . . . . . . . . . . . . . . . . . . . . . . . Canceling printing. . . . . . . . . . . . . . . . . . . . . Other Options. . . . . . . . . . . . . . . . . . . . . . . . . . Product presets (For Windows Only). . . . . . . . 2-sided printing. . . . . . . . . . . . . . . . . . . . . . . Fit to page printing. . . . . . . . . . . . . . . . . . . . . Pages per Sheet printing. . . . . . . . . . . . . . . . . Anti-Copy Pattern printing (for Windows Only). . . . . . .
User’s Guide Contents For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 83 Maintaining Your Product and Software Installing Option. . . . . . . . . . . . . . . . . . . . . . . . . Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . Checking the Print Head Nozzles. . . . . . . . . . . . . Using the Nozzle Check utility for Windows ................................... Using the Nozzle Check utility for Mac OS X ................................... Using the control panel. . . . . . . .
User’s Guide Contents Product Information System Requirements. . . . . . . . . . . . . . . . . . . . . 101 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 101 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 101 Technical Specifications. . . . . . . . . . . . . . . . . . . . 101 Printer specifications. . . . . . . . . . . . . . . . . . . . 101 Network interface specification. . . . . . . . . . . . 104 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Electrical.
User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper): Provides you with an introduction to the product and services. ❏ Important Safety Instructions (paper): Provides you with instructions to ensure the safe use of this product. This manual may not be included depending on model and region.
User’s Guide Introduction !Caution must be followed carefully to avoid bodily injury. Important c must be observed to avoid damage to your equipment. Note contain useful tips and restrictions on product operation. Operating System Versions In this manual, the following abbreviations are used. ❏ Windows 8 refers to Windows 8, Windows 8 Pro, Windows 8 Enterprise. ❏ Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and Windows 7 Ultimate.
User’s Guide Introduction Using Epson Connect Service Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! For more information about the printing and other services, visit the following URL; https://www.epsonconnect.com/ (Epson Connect portal site) http://www.epsonconnect.
User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipment.
User’s Guide Important Instructions ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
User’s Guide Important Instructions Using the product with a wireless connection ❏ Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may adversely affect the operation of electrical medical equipment. ❏ Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves from this product may adversely affect these devices, and could lead to accidents due to malfunction.
User’s Guide Getting to Know Your Product Getting to Know Your Product Note: The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the method of operation is the same. Product Parts a. Paper cassette 1 b. Optional paper cassette unit c. Paper cassette cover (optional) d. Paper cassette 2 (optional) a.
User’s Guide Getting to Know Your Product b. Stopper c. Output tray extension d. Output tray e. Edge guides f. Rear paper feed g. Feeder guard a. Ink cartridge slots b. Front cover c. Print head a. USB port b. LAN port c. Service USB port* d. Maintenance box e. Rear cover f. AC inlet * USB port for future use. Do not remove the sticker.
User’s Guide Getting to Know Your Product Guide to the Control Panel Note: ❏ Control panel design varies depending on location. ❏ Although the control panel design and what displayed on the LCD screen such as menu names and option names may differ from your actual product, the method of operation is the same. Buttons/Lights a P Turns the product on or off. The power light turns on when the product is on.
User’s Guide Getting to Know Your Product Icons Description Indicates that a Wi-Fi network error has occurred or the product is searching for a connection. Indicates that a Wi-Fi connection has been established. The number of bars indicates the connection’s signal strength. Indicates that an Ad Hoc connection has been established. Indicates that a Wi-Fi Direct mode connection has been established. Indicates that Simple AP mode connection has been established.
User’s Guide Paper and Media Handling Paper and Media Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
User’s Guide Paper and Media Handling Loading capacity (sheets or height) Media Type Plain Paper*2 Size Paper cassette 1 or Paper cassette Paper cassette 2*1 Automatic 2-sided printing Rear paper feed Legal 27.5 mm 27.5 mm 1 - Letter 27.5 mm 27.5 mm 80*3 ✓ A4 27.5 mm 27.5 mm 80*3 ✓ B5 27.5 mm 27.5 mm 80*3 ✓ A5 27.5 mm - 80*3 - Executive - - 80*3 - A6 - - 80*3 - User Defined (182 x 257 mm to 215.
User’s Guide Paper and Media Handling Loading capacity (sheets or height) Media Type Size Paper cassette 1 or Paper cassette Paper cassette 2*1 Automatic 2-sided printing Rear paper feed Epson Matte Paper Heavyweight A4 - - 20 - Epson Premium Glossy Photo Paper A4 - - 20 - 13 × 18 cm (5 × 7 in.) - - 20 - 10 × 15 cm (4 × 6 in.) - - 20 - 16:9 Wide (102 × 181 mm) - - 20 - A4 - - 20 - 10 × 15 cm (4 × 6 in.) - - 20 - A4 - - 20 - 13 × 18 cm (5 × 7 in.
User’s Guide Paper and Media Handling For this paper LCD paper type Preprinted paper *1 Preprinted Letterhead*1 Letterhead Colored paper*1 Color Recycled paper*1 Recycled Epson Bright White Ink Jet Paper*1 plain papers Epson Ultra Glossy Photo Paper Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Semigloss Photo Paper Prem.
User’s Guide Paper and Media Handling For this paper Printer driver paper type Thick paper Thick-Paper Envelopes Envelope Note: The availability of special media varies by location. For the latest information on media available in your area, contact Epson support. & “Technical Support Web Site” on page 118 Loading Paper into the Paper Cassette Follow these steps to load paper: A Pull the paper cassette all the way out.
User’s Guide Paper and Media Handling Note: When using Legal-size paper, extend the paper cassette as shown in the illustration. C Slide the edge guide to adjust to the paper size you will use. D Load paper toward the edge guide with printable side face down, and check that the paper is not sticking out from the end of the cassette. Note: ❏ Fan and align the edges of the paper before loading.
User’s Guide Paper and Media Handling E Slide the edge guides to the edges of the paper. Note: ❏ For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 18 ❏ F When you are loading paper in paper cassette 2, reattach the paper cassette cover. Keep the cassette flat and slowly and carefully reinsert it all the way into the product.
User’s Guide Paper and Media Handling Note: ❏ Leave enough space in front of the product for the paper to be fully ejected. ❏ Do not remove or insert the paper cassette while the product is operating. Loading Paper and Envelopes into the Rear Paper Feed Follow the steps below to load paper and envelopes into the rear paper feed: A Slide out the output tray, and raise the stopper. B Pull up the paper support. C Open the feeder guard and then pinch and slide the edge guides.
User’s Guide Paper and Media Handling D Load paper with the printable side up, at the center of the rear paper feed. Note: ❏ The printable side is often whiter or brighter than the other side. ❏ When loading envelopes, load the short edge first with the flap facing down. ❏ Do not use envelopes that are curled or folded. ❏ Flatten the envelope and the flaps before loading. ❏ Flatten the leading edge of the envelope before loading.
User’s Guide Paper and Media Handling Note for paper with binding holes: You can use pre-punched paper with binding holes on one of the long edges. Do not load the paper with the binding holes along the top or the bottom. ❏ Available sizes are A4, A5, B5, Letter and Legal. ❏ Load one sheet of paper at a time. ❏ Automatic 2-sided printing is not available. ❏ Make sure you adjust the print position of your file to avoid printing over the binder holes.
User’s Guide Printing Printing Printing from Your Computer Printer Driver and Status Monitor The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the product and keep it in top operating condition. Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site.
User’s Guide Printing ❏ Windows 7 and Server 2008 R2: Click the start button, select Devices and Printers. Then right-click the product and select Printing preferences. ❏ Windows Vista and Server 2008: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Then right-click the product and select Printing preferences. ❏ Windows XP and Server 2003: Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes.
User’s Guide Printing Dialog Box How to Access It Page Setup Click Page Setup on the File menu of your application. Note: Depending on your application, the Page Setup menu may not appear in the File menu. Print Click Print on the File menu of your application. Epson Printer Utility 4 For Mac OS X 10.8 or 10.7, click System Preferences on the Apple menu and then click Print & Scan. Select your product from the Printers list box, click Options & Supplies, Utility, and then click Open Printer Utility.
User’s Guide Printing B Access the printer settings. & “Accessing the printer driver for Windows” on page 28 C Click the Main tab. D Select the appropriate Paper Source setting. E Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the online help. F Select Portrait (tall) or Landscape (wide) to change the orientation of your print. Note: Select Landscape when printing on envelopes. G Select the appropriate Paper Type setting.
User’s Guide Printing H Select the appropriate Quality setting. Note: If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid to make your printout vivid. I Click OK to close the printer settings window. Note: To make changes to advanced settings, refer to the relevant section. J Print your file. Basic product settings for Mac OS X Note: Screen shots of the printer driver windows in this manual are from Mac OS X 10.7.
User’s Guide Printing C Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box. If so, click Page Setup on the File menu of your application, and then make suitable settings. D Select the appropriate Paper Size setting. E Select the appropriate Orientation setting. Note: Select landscape orientation when printing envelopes. F Select Print Settings from the pop-up menu.
User’s Guide Printing J Click Print to start printing. Canceling printing If you need to cancel printing, follow the instructions in the appropriate section below. Using the product button Press y to cancel a print job in progress. For Windows Note: You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by using the product. A Access the EPSON Status Monitor 3. & “For Windows” on page 86 B Click the Print Queue button.
User’s Guide Printing C Click the Delete button to cancel the print job. For Mac OS X 10.8: Click the button to cancel the print job. Other Options Product presets (For Windows Only) Printer driver presets make printing a snap. You can also create presets of your own. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 28 B Select a Printing Presets in the Main tab.
User’s Guide Printing 2-sided printing Use the printer driver to print on both sides of the paper. Note: ❏ This feature may not be available at some settings. ❏ The loading capacity differs during 2-sided printing. & “Selecting Paper” on page 18 ❏ Only use papers that are suitable for 2-sided printing. Otherwise, the printout quality may deteriorate.
User’s Guide Printing Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 28 B Select the appropriate 2-Sided Printing setting. Note: Depending on the driver version, the 2-Sided Printing setting may become available when you select the check box. When using automatic printing, make sure the Auto check box is checked. C Click Settings, and make the appropriate settings. Note: If you want to print a folded booklet, select Booklet.
User’s Guide Printing Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 28 B Select Reduce/Enlarge Document and Fit to Page in the More Options tab, and then select the size of the paper you are using from Output Paper.
User’s Guide Printing Pages per Sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 28 B Select 2-Up or 4-Up as Multi-Page in the Main tab. C Click Page Order, and make the appropriate settings. D Check the other settings and print.
User’s Guide Printing Anti-Copy Pattern printing (for Windows Only) This function allows you to print a document as a copy-protected document. When you try to copy a copy-protected document, the string that you added as the anti-copy pattern is printed several times on the document. Note: This feature may not be available at some settings. A Access the printer settings.
User’s Guide Printing Watermark printing (For Windows Only) This function allows you to print a text-based or image-based watermark on your document. Note: This feature may not be available at some settings. A Access the printer settings. & “Accessing the printer driver for Windows” on page 28 B Click Watermark Features on the More Options tab, and then select a watermark from the Watermark list. Note: ❏ If you want to create your own watermark, click Add/Delete.
User’s Guide Printing Header/Footer printing (For Windows Only) This function allows you to print user name, computer name, date, time, or collate number, at the top or bottom of each page in a document. A Access the printer settings. & “Accessing the printer driver for Windows” on page 28 B Click Watermark Features on the More Options tab, select Header/Footer, and then click Settings. C Select the necessary items from the drop-down list in the Header Footer Settings window.
User’s Guide Printing D Make the necessary settings. E Click OK to close the printer settings screen and send the print job. F Go to the printer, and access Menu > Confidential Job from the Home screen. G Enter your user name and select the job you sent. H Enter the password you set, and then press the OK button to start printing.
User’s Guide Printing B Windows 8, 7, Server 2008, and Server 2012: Right-click on the product, or press and hold the product, select Printer properties, Optional Settings, and then select the Driver Settings button. Windows Vista and Server 2008: Right-click the icon for your product, click Optional Settings, and then click the Driver Settings button. Windows XP and Server 2003: Right-click the icon for your product, click Optional Settings, and then click the Driver Settings button.
User’s Guide Menu List of Control Panel Menu List of Control Panel The table below shows the functions and settings available from the Menu on the control panel. See the following section for details on the Wi-Fi Setup displayed on the Home screen. & “System Administration Settings” on page 46 Menu Settings Description Ink Levels Checks the status of ink cartridges and the maintenance box. Maintenance Print Head Nozzle Check Prints a pattern to check if the print head nozzles are clogged.
User’s Guide Menu List of Control Panel System Administration Settings The administrator can lock the control panel to prevent unintended changes from being made. To lock the control panel, select the menus as shown below, then enter the password. Menu > Admin Settings > Lock Settings > On The password is required when entering the System Administration settings in Menu. The password set in Lock Settings is also necessary when making settings in Epson WebConfig or EpsonNet Config.
User’s Guide Menu List of Control Panel Menu Settings and Description Common Settings Sleep Timer Specify the length of the time until the LCD panel turns black. Power Off Timer Specify the length of the time until the power turns off automatically. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. Wi-Fi/Network Settings LCD Contrast Adjusts the brightness of the LCD panel.
User’s Guide Menu List of Control Panel Menu Settings and Description Universal Print Settings Top Offset Adjusts the top or left margin of the page. Left Offset Top Offset in Back Adjusts the top or left margin of the backside of the page when printing on both sides. Left Offset in Back Check Paper Width Select On to check paper width before printing. This prevents printing beyond the edges of the paper when the paper size settings is wrong, but may reduce the printing speed.
User’s Guide Menu List of Control Panel Menu Settings and Description PCL Menu Font Source Select the default font source. Font Number Select the default font number for the default font source. The available number depends on the settings you made. Pitch Set the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to 99.99 cpi (characters per inch), in 0.01-cpi increments. This item may not appear depending on the Font Source or Font Number settings.
User’s Guide Menu List of Control Panel Menu Settings and Description PS3 Menu Error Sheet Select On to print out an error sheet when an error occurs in the PS3 mode or when the PDF file you tried to print is not a supported version. Coloration Select the coloration. Image Protect Select On if you do not want the print quality to be reduced. In this case printing will be stopped when memory is insufficient. Binary Select On for Binary data and select Off for ASCII data.
User’s Guide Ink Cartridge and Consumable Information Ink Cartridge and Consumable Information Ink Cartridges Product WF-5110* Icon Cyan Magenta 79/79XL/T7891 79/79XL/T7892 79/79XL/T7893 T7921 T7922 T7923 Yellow Tower of Pisa WF-5190* WF-5191 Black - 79/79XL/T7894 T7924 * For information on Epson’s ink cartridge yields, visit the following website. http://www.epson.
User’s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink cartridges: ❏ Keep ink cartridges out of the reach of children. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water.
User’s Guide Replacing Ink Cartridges ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ This printer uses ink cartridges equipped with a green chip that monitors the amount of ink used by each cartridge. Cartridges are usable even if they are removed and reinserted. ❏ If you need to remove an ink cartridge temporarily, be sure to protect the ink supply area from dirt and dust. Store the ink cartridge in the same environment as the printer.
User’s Guide Replacing Ink Cartridges Checking the Ink Cartridge Status For Windows Note: When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink cartridge status from this screen. If you do not want to display this screen, first access the printer driver and then click the Maintenance tab, and then Monitoring Preferences. On the Monitoring Preferences screen, clear the See Low Ink Reminder alerts check box.
User’s Guide Replacing Ink Cartridges ❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. A graphic displays the ink cartridge status. Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. ❏ Depending on current settings, the simplified status monitor may be displayed.
User’s Guide Replacing Ink Cartridges B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge status, click Update. ❏ The ink levels displayed are an approximate indication. Using the control panel A Enter Menu from the Home screen. B Select Ink Levels. Note: ❏ The ink levels displayed are an approximate indication.
User’s Guide Replacing Ink Cartridges Temporary Printing with Black Ink When Color Ink Cartridges are Expended When color ink is expended and black ink still remains, you can continue printing for a short time using only black ink. However, you should replace the expended ink cartridge(s) as soon as possible. See the following section to continue printing temporarily with black ink.
User’s Guide Replacing Ink Cartridges A When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job. Note: If the error stating that a color ink cartridge is expended originates with another computer on the network, you may need to cancel the print job at the product. B Load plain paper or envelope. C Access the printer settings. & “Accessing the printer driver for Windows” on page 28 D Click the Main tab, and make suitable settings.
User’s Guide Replacing Ink Cartridges H Print your file. I EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink. A If printing can not be resumed, click the product icon in the Dock. If an error message is displayed prompting you to cancel the print job, click Delete and follow the steps below to reprint the document with black ink.
User’s Guide Replacing Ink Cartridges B Open System Preferences, click Print & Scan (Mac OS X 10.8 or 10.7) or Print & Fax (Mac OS X 10.6 or 10.5), and select the product from the Printers list. Next, click Options & Supplies and then Driver. C Select On for Permit temporary black printing. D Load plain paper or envelope. E Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 29 F Click the Show Details button (for Mac OS X 10.7) or the d button (for Mac OS X 10.
User’s Guide Replacing Ink Cartridges The window below appears when black ink runs low and there is more color ink than black ink. It appears only when plain papers is selected as the paper type, and Standard is selected as the Quality. The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture of color inks to create black. ❏ Click the Yes button to use a mixture of color inks to create black.
User’s Guide Replacing Ink Cartridges B Push the ink cartridge that you want to replace and then grip the handle of the cartridge to pull it out of the printer. Dispose of the used cartridge properly. Do not take the used cartridge apart or try to refill it. Note: ❏ The illustration shows replacement of the black ink cartridge. Replace the cartridge appropriate to your situation.
User’s Guide Replacing Ink Cartridges D Shake the ink cartridge for 5 seconds 15 times horizontally in approximately 10 cm movements as shown in the following illustration. E Place the ink cartridge into the cartridge holder. Push the cartridge until it clicks into place. Note: If Cartridge Check is displayed on the LCD screen, press the OK button to check if the cartridges are installed correctly. F Close the front cover. Note: Do not turn off the product while the power light is flashing.
User’s Guide Maintaining Your Product and Software Maintaining Your Product and Software Installing Option Paper Cassette Unit Installing the paper cassette unit Follow the steps below to install the paper cassette unit. Note: This unit is option. & “Option” on page 107 A Turn the product off and unplug the power cord and all the interface cables. !Caution: Make sure to unplug the power cord from the product to prevent getting an electric shock.
User’s Guide Maintaining Your Product and Software D Reconnect all the interface cables and the power cord. E Plug the product’s power cord into an electrical outlet. F Turn on the product. Enabling the optional cassette on the printer driver To enable the optional cassette, access the printer properties and make the following settings. Windows Access the printer properties.
User’s Guide Maintaining Your Product and Software A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the paper cassette. C Right-click the product icon on the taskbar, then select Nozzle Check. D Follow the on-screen instructions. If the product icon does not appear, refer to the following section to add the icon.
User’s Guide Maintaining Your Product and Software F Below are two sample nozzle check patterns. Compare the quality of the printed check page with the sample shown below. If there are no print quality problems, such as gaps or missing segments in the test lines, the print head is fine. If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a misaligned print head.
User’s Guide Maintaining Your Product and Software Using the Head Cleaning utility for Windows Follow the steps below to clean the print head using the Head Cleaning utility. A Make sure that no warnings or errors are indicated in the control panel. B Right-click the product icon on the taskbar, then select Head Cleaning. C Follow the on-screen instructions. If the product icon does not appear, refer to the following section to add the icon.
User’s Guide Maintaining Your Product and Software Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the Print Head Alignment utility in your printer driver or by using the product buttons. Refer to the appropriate section below. Note: Do not cancel printing while printing a test pattern with the Print Head Alignment utility.
User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to align the print head using the product control panel. A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the paper cassette 1. C Enter Menu from the Home screen. D Select Maintenance. E Select Print Head Alignment.
User’s Guide Maintaining Your Product and Software Making Network Service Settings You can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product. Enter the product’s IP address in the address bar of the Web browser and search for the product. [IPv4] http://192.168.11.
User’s Guide Maintaining Your Product and Software Sharing the Product for Printing You can setup the printer so that other computers on the network can share it. The computer connected directly to the printer acts as a server. Other computers on the network access the server and share the printer. For more details, see the computer’s help. If you want to use the printer over a network, see the Network Guide.
User’s Guide Maintaining Your Product and Software C Enter Menu from the Home screen. D Select Maintenance, Paper Guide Cleaning, and then follow the instructions on the control panel. Note: If your printouts are still stained, load A4-size plain paper in another paper source, and then try steps 3 and 4 again. Replacing Maintenance Box Checking the maintenance box status The maintenance box status is shown in the same screen of the ink cartridge status.
User’s Guide Maintaining Your Product and Software A Confirm that the product is not draining the ink. B Remove the replacement maintenance box from the package. Note: Do not touch the green chip on the side of the box. Doing so may prevent normal operation. C Push the buttons on either side of the rear unit at the same time, and then pull the unit out. D Put your hand on the handle of the maintenance box, and then pull the box outward.
User’s Guide Maintaining Your Product and Software F Insert the new maintenance box into place as far as it will go. G Push the button on either side of the rear unit at the same time, and then reattach the unit. H Press the OK button on the control panel. Maintenance box replacement is complete. Transporting the Product If you move the product some distance, you need to prepare it for transportation in its original box or one of a similar size.
User’s Guide Maintaining Your Product and Software E Remove all paper from the paper cassette and re-insert the cassette into the product. F Repack the product in its box, using the protective materials that came with it. Note: Keep the product level during transport. Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software.
User’s Guide Maintaining Your Product and Software Installing the software Insert the product software disk that came with your product and select the software you want to install on the Software Select screen. If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website to download and install the software. http://support.epson.net/setupnavi/ Installing the PostScript Printer Driver This driver is only available for the WF-5190 Series.
User’s Guide Maintaining Your Product and Software A Make sure that the printer is turned off. Insert the printer Software Disc into your CD/DVD drive. Note: If your computer does not have a CD/DVD drive, download the driver from the Epson Web site. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) B If the printer is connected to a USB interface, connect your computer to the printer with a USB cable, then turn on the printer.
User’s Guide Maintaining Your Product and Software For the network interface Note: ❏ Set the network settings before installing the printer driver. Refer to the Network Guide for details. ❏ A Turn off all virus protection programs before installing the printer software. Make sure that the printer is turned on. Insert the printer Software Disc into your CD/DVD drive. Note: If your computer does not have a CD/DVD drive, download the driver from the Epson Web site. http://www.epson.
User’s Guide Maintaining Your Product and Software K Follow the on-screen instructions for the rest of the installation. L When installation is done, click Finish. Installing the PostScript printer driver with Mac OS X Installing the Post Script printer driver Go to the following Epson support website to download and install the driver. http://www.epson.eu/Support (Europe) http://support.epson.
User’s Guide Maintaining Your Product and Software Epson Universal P6 Printer Driver is the universal PCL6 compatible print driver that has the following features: ❏ It supports the basic print functions needed for business situations. ❏ It supports multiple Epson business printers besides this printer. ❏ It supports most languages among the print drivers for this printer. Computer system requirements See the following for the Windows System Requirements.
User’s Guide Maintaining Your Product and Software A Turn off the product. B Disconnect the product’s interface cable from your computer. C Do one of the following. Windows 8 and server 2012: Select Desktop, Settings charm, and Control Panel. Windows 7, Vista, and Server 2008: Click the start button and select Control Panel. Windows XP and Server 2003: Click Start and select Control Panel. D Do one of the following.
User’s Guide Maintaining Your Product and Software For Mac OS X Note: ❏ To uninstall your software you need to download the Uninstaller. Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a limited account user. ❏ Depending on the application, the Installer may be separated from the Uninstaller.
User’s Guide Error Indicators Error Indicators Error Messages on the Control Panel This section describes the meaning of messages displayed on the LCD screen. Messages Solutions Paper Jam & “Paper Jams” on page 88 Printer Error Turn the product off and then back on. Make sure that no paper is still in the product. If the error still appears, contact Epson Support. Maintenance box is at the end of its service life. You need to replace it. Replace the maintenance box.
User’s Guide Troubleshooting for Printing Troubleshooting for Printing Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor. Refer to the appropriate section below.
User’s Guide Troubleshooting for Printing Checking product status If a problem occurs while printing, an error message will appear in the status monitor window. When you need to replace an ink cartridge or a maintenance box, click the How To button on the window, and the status monitor will lead you step-by-step through the cartridge or the maintenance box replacement procedure.
User’s Guide Troubleshooting for Printing ❏ Current Status: If the ink is low/expended or the maintenance box is nearly full/full, the How to button appears in the EPSON Status Monitor 3 window. Clicking How to displays ink cartridge or maintenance box replacement instructions. ❏ Ink Levels: EPSON Status Monitor 3 provides a graphic display of the ink cartridge status. ❏ Information: You can view information about the installed ink cartridges by clicking Information.
User’s Guide Troubleshooting for Printing You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the ink cartridge status at the time it was opened. To update the ink cartridge status, click Update. When ink is low/expended or the maintenance box is nearly full/full, a How to button appears. Click How to, and EPSON Status Monitor will lead you step by step through the ink cartridge or maintenance box replacement procedure.
User’s Guide Troubleshooting for Printing Removing jammed paper from the rear unit A Push the buttons on either side of the rear unit at the same time, and then pull the unit out. B Carefully remove the jammed paper. C Carefully remove the jammed paper. D Push the button on either side of the rear unit at the same time, and then reattach the unit.
User’s Guide Troubleshooting for Printing Removing jammed paper from the front cover and the output tray A Open the front cover. B Remove all of the paper inside, including any torn pieces. C Close the front cover. If the jammed paper remains near the output tray, carefully remove the paper. Removing jammed paper from the paper cassette A Pull out the paper cassette.
User’s Guide Troubleshooting for Printing B Carefully remove any paper jammed inside the printer. C Reload the paper into the paper cassette. & “Loading Paper into the Paper Cassette” on page 22 D Keep the cassette flat and insert it back into the printer carefully and slowly. Preventing paper jams If your paper jams frequently, check the following. ❏ The paper is smooth, not curled or wrinkled. ❏ You are using high-quality paper. ❏ The printable side of the paper is face down in the paper cassette.
User’s Guide Troubleshooting for Printing Reprinting after a paper jam (for Windows only) After you cancel the print job because of a paper jam, you can reprint it without reprinting pages that have already been printed. A Solve the paper jam. & “Paper Jams” on page 88 B Access the printer settings. & “Accessing the printer driver for Windows” on page 28 C Select the Print Preview check box in the Main window of your printer driver. D Make the settings that you want to use to print.
User’s Guide Troubleshooting for Printing & “Horizontal banding” on page 93 & “Vertical banding or misalignment” on page 93 & “Incorrect or missing colors” on page 94 & “Blurry or smeared print” on page 94 Horizontal banding ❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed. ❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
User’s Guide Troubleshooting for Printing ❏ For Windows, clear the High Speed check box from the More Options window in your printer driver. See the online help for details. For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the following menus: System Preferences, Print & Scan (for Mac OS X 10.8 or 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5.8), your product (in the Printers list box), Options & Supplies, and then Driver.
User’s Guide Troubleshooting for Printing ❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle your prints, follow the instructions of the paper. ❏ Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result. & “Checking the Print Head Nozzles” on page 65 ❏ Run the Print Head Alignment utility.
User’s Guide Troubleshooting for Printing ❏ Check the margin settings in your application. Make sure that the margins are within the printable area of the page. & “Printable area” on page 102 ❏ Make sure the printer driver settings are appropriate for the paper size you are using. For Windows, check the Main window. For Mac OS X, check the Page Setup dialog box or Print dialog box. ❏ Uninstall the printer driver, then reinstall it.
User’s Guide Troubleshooting for Printing ❏ Clean the interior of the product by using the Paper Guide Cleaning function. & “Cleaning the interior of the product” on page 72 ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 81 Printing is too slow ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.
User’s Guide Troubleshooting for Printing ❏ Paper is not jammed inside the product. If it is, remove the jammed paper. & “Paper Jams” on page 88 ❏ The ink cartridges are not expended. If a cartridge is expended, replace it. & “Replacing an ink cartridge” on page 61 ❏ You have followed any special loading instructions that came with your paper. ❏ Clean the interior of the product.
User’s Guide Troubleshooting for Printing The Product Does Not Print All lights are off ❏ Press the P button to make sure the product is on. ❏ Make sure that the power cord is securely plugged in. ❏ Make sure that your outlet works and is not controlled by a wall switch or timer. The control panel or lights are on ❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
User’s Guide Troubleshooting for Printing ❏ If you cannot print text data, even when Text detection is set to On from the product, check that the Printing Language is set to PS3. & “System Administration Settings” on page 46 The product does not print correctly ❏ If the file is created in an application that allows you to change the data format or encoding, such as Photoshop, make sure that the settings in the application match the settings in the printer driver.
User’s Guide Product Information Product Information System Requirements For Windows System PC Interface Windows 8 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 or higher(32-bit), or XP Professional x64 Edition, Server 2012*, Server 2008 R2*, Server 2008*, Server 2003*, and Server 2003 R2* Hi-Speed USB * Printer driver only. For Mac OS X System PC Interface Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.
User’s Guide Product Information Paper Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. ❏ Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems, switch to a higher grade of paper.
User’s Guide Product Information Single sheets: Envelopes: Minimum margin Media type Single sheets Envelopes (#10/DL/C6) Envelop (C4) A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.)*1 3.0 mm (0.12 in.)*1 B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 9.5 mm (0.38 in.) C 3.0 mm (0.12 in.) 3.0 mm (0.12 in.)*2 3.0 mm (0.12 in.)*2 *1The recommended margin is 48 mm. *2The recommended margin is 21 mm.
User’s Guide Product Information Network interface specification Wi-Fi Standard: IEEE 802.11b/g/n*1 Security: WEP (64/128bit) WPA-PSK (AES) *2 WPA2-Enterprise Frequency Band: 2.4 GHz Communication Mode: Infrastructure Ad hoc Wi-Fi Direct*3 Ethernet Security Protocol Standard: IEEE802.3i/u/ab, IEEE802.3az*4 Communication Mode: 1000BASE-T*5/100BASE-TX/10BASE-T IEEE802.1X IPsec / IP Filtering SSL / TLS HTTPS Server/Client IPPS SNMPv3 *1Complies with either IEEE 802.11b/g/n or IEEE 802.
User’s Guide Product Information WF-5190 Series Dimensions Storage Width: 461 mm (18.1 inches) Depth: 422 mm (16.6 inches) Height: 284mm (11.2 inches) Printing* Width: 461 mm (18.1 inches) Depth: 655 mm (25.8 inches) Height: 383 mm (15.1 inches) Weight Approx. 11.4 kg (25.1 lb) without the ink cartridges and the power cord. * With the output tray extension extended.
User’s Guide Product Information Power consumption (with USB connection) Printing Approx. 25 W (ISO/IEC24712) Ready mode Approx. 6.2 W Sleep mode Approx. 2.3 W Power off Approx. 0.3 W Note: Check the label on the back of the product for its voltage. Environmental Temperature Operation: 10 to 35 °C (50 to 95 °F) Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C (104 °F) Humidity Operation:* 20 to 80% RH Storage:* 5 to 85% RH * Without condensation Standards and approvals U.S.
User’s Guide Product Information Low voltage directive 2006/95/ EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE directive 1999/5/EC EN300 328 EN301 489-1 EN301 489-17 EN60950-1 For European users: We, Seiko Epson Corporation, hereby declare that the equipment Model B561A and B561B are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
User’s Guide Product Information Font Information Font information for the WF-5190 Series only. Available fonts The fonts provided with the printer are shown below, according to the Printing Language mode.
User’s Guide Product Information Font Name Marigold Monaco ITC Mona Lisa Recut New Century Schoolbook Roman, New Century Schoolbook Italic, New Century Schoolbook Bold, New Century Schoolbook Bold Italic New York Optima, Optima Italic, Optima Bold, Optima Bold Italic Oxford Palatino Roman, Palatino Italic, Palatino Bold, Palatino Bold Italic Stempel Garamond Roman, Stempel Garamond Italic, Stempel Garamond Bold, Stempel Garamond Bold Italic Symbol Tekton Times Roman, Times Italic, Times Bold, Times Bold It
User’s Guide Product Information Font Name Family HP Equivalent Ribbon 131 - Coronet *3 Clarendon 701 - Clarendon Condensed *3 Swiss 742 Medium, Bold, Italic, Bold Italic Univers *2 Swiss 742 Condensed Medium, Bold, Italic, Bold Italic Univers Condensed *3 Incised 901 Medium, Bold, Italic Antique Olive *3 Aldine 430 Medium, Bold, Italic, Bold Italic Garamond *3 Calligraphic 401 - Marigold *3 Flareserif 821 Medium, Extra Bold Albertus *3 Swiss 721 SWM Medium, Bold, Italic
User’s Guide Product Information Bitmap Font Font Name Symbol Set Line Printer *9 OCR/BarCode Bitmap Font Font Name Family Symbol Set OCR A - *10 OCR B - *11 Code39 9.37cpi, 4.68cpi *12 EAN/UPC Medium, Bold *13 Note: Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not be readable. Print a sample and make sure the fonts can be read before printing large quantities.
User’s Guide Product Information Font Name Family HP Equivalent Symbol Set Swiss 721 SWM Medium, Bold, Italic, Bold Italic Arial *3 Dutch 801 SWM Medium, Bold, Italic, Bold Italic Times New *3 Swiss 721 SWA Medium, Bold, Oblique, Bold Oblique Helvetica *3 Swiss 721 Narrow SWA Medium, Bold, Oblique, Bold Oblique Helvetica Narrow *3 Zapf Calligraphic 801 SWA Medium, Bold, Italic, Bold Italic Palatino *3 Geometric 711 SWA Medium, Bold, Oblique, Bold Italic ITC Avant Garde Gothic *3
User’s Guide Product Information Note: Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer’s settings. However, if you are writing your own printer control programs, or if you are using older software that cannot control fonts, refer to the following sections for symbol set details. When you are considering which font to use, you should also consider which symbol set to combine with the font.
User’s Guide Product Information Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 *10 *11 *12 *13 Windows 3.1 Latin 2 9E N N N - - - - - - - - - - Pc1004 9J N N N - - - - - - - - - - ISO 8859/15 Latin 9 9N N N N - - - - - N - - - - PC-8 Turkish 9T N N N - - - - - - - - - - Windows 3.
User’s Guide Product Information Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 *10 *11 *12 *13 Hebrew7 0H N - - - - - N - - - - - - ISO 8859/8 Hebrew 7H N - - - - - N - - - - - - Hebrew8 8H N - - - - - N - - - - - - PC-862, Hebrew 15H N - - - - - N - - - - - - PC-862, Hebrew 15Q N - - - - - N - - - - - - Arabic8 8V - - - - - - - N - - - - - HPWARA 9V - - - - - - - N
User’s Guide Product Information Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 Legal 53 N N N - - - - - N ISO 8859-2 Latin 2 78 N N N - - - - - N ISO Spanish 83 N N N - - - - - - Roman-9 149 N N N - - - - - - PS Math 173 N N N - - - N N - ISO 8859-9 Latin 5 174 N N N - - - - - N Windows 3.
User’s Guide Product Information Symbol Set Name Attribute Font Classification *1 *2 *3 *4 *5 *6 *7 *8 *9 853 N N N - - - - - - 18540 - - - - N - - - - Symbol 621 - - - N - - - - - ZapfDigbats 460 - - - - - N - - - PC-866, Cyrillic 114 N N - - - - - - - Greek8 263 N N - - - - - - - Windows Greek 295 N N - - - - - - - Windows Cyrillic 306 N N - - - - - - - PC-851, Greek 327 N N - - - - - - - ISO 8859/
User’s Guide Where To Get Help Where To Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.
User’s Guide Where To Get Help Telephone number Fax number Address 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service.
User’s Guide Index Index 2-Sided Printing..............................................................................48 2-sided printing...............................................................................36 accessing for Mac OS X..............................................................29 accessing for Windows..............................................................28 uninstalling..................................................................................81 Dry Time...........
User’s Guide Index Incorrect characters........................................................................95 Ink BK printing..................................................................................57 BK printing in Mac.....................................................................59 BK printing in Windows...........................................................57 checking ink cartridge status in Mac OS X.............................55 checking ink cartridge status in Windows..........
User’s Guide Index contacting Epson......................................................................118 diagnosing....................................................................................85 incorrect characters....................................................................95 incorrect colors...........................................................................94 margins.........................................................................................95 mirror image.........
