User’s Guide NPD5068-00 EN
User’s Guide Copyright and Trademarks Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
User’s Guide Copyright and Trademarks General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. © 2014 Seiko Epson Corporation. All rights reserved. The contents of this manual and the specifications of this product are subject to change without notice.
User’s Guide Contents Contents Printing photos from a digital camera. . . . . . . Basic Operation from Your Computer. . . . . . . . . Printer driver and status monitor. . . . . . . . . . . Basic Printing. . . . . . . . . . . . . . . . . . . . . . . . . Canceling Printing. . . . . . . . . . . . . . . . . . . . . Other Options. . . . . . . . . . . . . . . . . . . . . . . . . . Printing photos the easy way. . . . . . . . . . . . . . Adding a Printing Preset. . . . . . . . . . . . . . . . . 2-sided printing. .
User’s Guide Contents Removing jammed paper from inside the product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Removing jammed paper from the paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Removing jammed paper from the rear paper feed slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Preventing paper jams. . . . . . . . . . . . . . . . . . . . 99 Reprinting after a paper jam (for Windows only). . . . . . . . . . . . . . . . . . . . . . .
User’s Guide Contents Where To Get Help Technical Support Web Site. . . . . . . . . . . . . . Contacting Epson Support. . . . . . . . . . . . . . . Before Contacting Epson. . . . . . . . . . . . . . Help for Users in Europe. . . . . . . . . . . . . . . . . . . . . . . 117 . 117 . 117 .
User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software. ❏ User’s Guide (PDF): Provides you with detailed operating, safety, and troubleshooting instructions.
User’s Guide Introduction ❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition. ❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP Professional. ❏ Mac OS X refers to Mac OS X 10.6.x, 10.7.x, 10.8.x, and 10.9.x.
User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipment.
User’s Guide Important Instructions ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. ❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
User’s Guide Important Instructions ❏ If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical outlet. ❏ During the life of your product it may be necessary to replace the waste ink pad when it has become full. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the product performs.
User’s Guide Important Instructions ❏ Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
User’s Guide Getting to Know Your Product Getting to Know Your Product Available features for your product Check what is available for your product. Print Wi-Fi Epson Connect services Email Print Remote Print Driver iPrint* Other companies’ services Google Cloud Print PictBridge USB, LAN, WLAN * Epson iPrint is an application for iOS and Android. Using Epson iPrint, you can wirelessly print from your smartphone or tablet. For more information, visit the following website. http://ipr.
User’s Guide Getting to Know Your Product a. Printer cover b. Print head / Ink cartridge holder c. External interface USB port d. Output tray a. Paper cassette 1 b. Paper cassette 2 c.
User’s Guide Getting to Know Your Product a. Rear paper feed slot b. Paper support a. AC inlet b. Rear cover c. Vent d. LAN port e.
User’s Guide Getting to Know Your Product Guide to the Control Panel Buttons/Lights Function a Green light (left): turns on while the printer is connected to a wireless (Wi-Fi) network. Yellow light (right): turns on while the printer is connected to a wired network. Green light (left): flashes while the printer is communicating with a network. The lights flash alternately while initializing network settings. b Turns the printer on or off.
User’s Guide Getting to Know Your Product Buttons Function Turn the printer on while holding down the H button to print the nozzle check pattern. Enable or disable the thick paper and envelopes feature. While holding down the x button, turn the printer off and then on again. Enable this feature only when the printouts are smeared. When enabled the print speed may be slower. This is disabled by default.
User’s Guide Paper and Media Handling Paper and Media Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
User’s Guide Paper and Media Handling Media Type Size Loading capacity (sheets) Borderless printing*4 Paper cassett e1 Paper cassett e2 Rear paper feed slot*3 Letter*2 - 1 - A4*2 - 1 - B5*2 - 1 - A5*2 - Up to the line indicate d by the triangle symbol on the edge guide.
User’s Guide Paper and Media Handling Media Type Size Loading capacity (sheets) Borderless printing*4 Paper cassett e1 Paper cassett e2 Rear paper feed slot*3 A4 - 20 1 ✓ 10 × 15 cm (4 × 6 in.) 20 20 1 ✓ 13 × 18 cm (5 × 7 in.) 20 20 1 ✓ A4 - 20 1 ✓ 10 × 15 cm (4 × 6 in.) 20 20 1 ✓ 13 × 18 cm(5 × 7 in.
User’s Guide Paper and Media Handling Epson Double-Sided Matte Paper* Epson Matte Epson Photo Stickers* Epson Photo Stickers Envelopes Envelope * These paper types are compatible with Exif Print and PRINT Image Matching. For more information, refer to the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera. Note: The availability of special media varies by location. For the latest information on media available in your area, contact Epson support.
User’s Guide Paper and Media Handling C Slide the side edge guides to the sides of the paper cassette, and then slide the front edge guide to adjust to the paper size you want to use. D Load paper with the printable side face-down and fit the front edge guide to the edge of the paper. Note: ❏ Fan and align the edges of the paper before loading. ❏ arrow mark inside the edge guide.
User’s Guide Paper and Media Handling F Insert paper cassette 1. Line up the alignment marks on the printer and the tray. G Completely extend the output tray. Note: ❏ Leave enough space in front of the product for the paper to be fully ejected. ❏ Do not remove or insert the paper cassette while the product is operating. Into the paper cassette 2 A Open the front cover and pull out the paper cassette 2. Note: If the output tray has been ejected, close it before pulling out the paper cassette.
User’s Guide Paper and Media Handling B Slide the edge guides to the sides of the paper cassette. C Slide the edge guide to adjust to the paper size you will use. Note: If you are loading envelopes, skip this step. D Load paper toward the edge guide with printable side face-down, and check that the paper is not sticking out from the end of the cassette.
User’s Guide Paper and Media Handling Note: ❏ Fan and align the edges of the paper before loading. ❏ arrow mark inside the edge guide. For For plain paper, do not load paper above the line just under the Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 18 ❏ When you select Cassette 1->2 as the Paper Source, load the same size and type of paper in both cassettes. ❏ When loading a Photo Stickers sheet, place it face down.
User’s Guide Paper and Media Handling Note: ❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds 11 mm, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time. & “Selecting Paper” on page 18 E ❏ Do not use envelopes that are curled or folded. ❏ Flatten the envelope and the flaps before loading.
User’s Guide Paper and Media Handling G Completely extend the output tray. Note: ❏ Leave enough space in front of the product for the paper to be fully ejected. ❏ Do not remove or insert the paper cassette while the product is operating. Loading a legal paper or longer than A4 size paper A Open the front cover and remove the paper cassette 2. Note: Remove the paper cassette 1 beforehand. Do not insert the paper cassette 1 while printing.
User’s Guide Paper and Media Handling C Insert the cassette back into the product carefully and slowly. D Completely extend the output tray. Into the rear paper feed slot Prepare the print data before loading paper. & “Basic Printing” on page 38 Note: Even though you can print on paper with a thickness of 0.05 to 0.6 mm, some hard paper may not be fed correctly even if the thickness is within this range. A Completely extend the output tray.
User’s Guide Paper and Media Handling B Open the rear paper feed slot cover and raise the paper support. C Send the print data from the computer. Note: Make sure you select Rear paper Feed Slot as the Paper Source in print settings. D Wait until the E Slide the edge guides. F Load paper with the printable side face-up, and then slide the edge guides to the edges of the paper. light on the control panel changes from flashing to lit.
User’s Guide Paper and Media Handling Align the area 5 cm from the edge of the paper with the slot on the paper support. Load envelopes or pre-punched paper with the printable side face-up as shown in the following illustrations. ❏ Envelopes ❏ Pre-punched paper Note: ❏ Adjust the print data to avoid printing over the holes. ❏ Pre-punched paper is only available for the rear paper feed slot. Disable the paper size confirmation function before printing.
User’s Guide Paper and Media Handling G Press the button. The paper is fed and printing starts. Loading a CD/DVD You can print on a circular 12-cm CD/DVD labelled as suitable for printing, for example "printable on the label surface" or "printable with ink jet printers." CD/DVD Handling Precautions ❏ See the documentation provided with your CD/DVD for more information on handling the CD/DVD or writing data. ❏ Do not print on the CD/DVD before writing your data to it.
User’s Guide Paper and Media Handling A When the output tray is ejected, check that there is no paper on the tray, and then close it by pushing it with your hand. B Send the print data from the computer. Note: Make sure you select CD/DVD Tray as the Paper Source, and CD/DVD or CD/DVD Premium Surface as the Paper Type in print settings. C Wait until the D Close the front cover. light on the control panel changes from flashing to lit.
User’s Guide Paper and Media Handling E Remove the CD/DVD tray. F Place a CD/DVD on the CD/DVD tray with the printable side face-up, and then insert the CD/DVD tray into the printer. Line up the alignment marks on the printer and the tray. G Press the button. The CD/DVD tray is pulled in and printing starts.
User’s Guide Paper and Media Handling H The CD/DVD tray is ejected automatically after printing. Remove the CD/DVD from the tray, and then insert the CD/DVD tray back into the slot on the bottom of the printer. Important: c Make sure you remove the CD/DVD tray from the printer after printing. If you do not remove the tray and turn the printer on or off, or run head cleaning, the CD/DVD tray will strike the print head and may cause the printer to malfunction.
User’s Guide Printing Printing Basic Operation from the Control Panel Printing photos from a digital camera You can print photos directly from a digital camera using a USB connection or a wireless connection. Make sure your digital camera can connect to a network and is PictBridge capable (DPS over IP). For more details, see the documentation provided with your camera.
User’s Guide Printing Using a wireless connection A Check the B Load paper in the printer. C Connect your camera to the same network as the printer. D Display the list of available printers on the digital camera, and then select the printer you want to connect to. lights on the control panel to make sure that it is connected to the wireless network correctly.
User’s Guide Printing Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions. If the button does not appear in the Maintenance window, point at All Programs or Programs in the Windows Start menu, and check in the EPSON folder.* * For Windows 8.
User’s Guide Printing From the shortcut icon on the taskbar Right-click the product icon on the taskbar, then select Printer Settings. To add a shortcut icon to the Windows taskbar, first access the printer driver from the desktop as described above. Next, click the Maintenance tab, and then the Monitoring Preferences button. In the Monitoring Preferences window, select Register the shortcut icon to the taskbar.
User’s Guide Printing Basic product settings for Windows A Open the file you want to print. B Access the printer settings. & “Accessing the printer driver for Windows” on page 37 C Select the appropriate Paper Source setting. D Select the appropriate Document Size setting. E Select Borderless to print with no margins around the image. F Select the appropriate Orientation setting.
User’s Guide Printing I Click OK to close the printer settings window. Note: To make changes to advanced settings, refer to the relevant section. J Print your file. Basic product settings for Mac OS X Note: Screen shots of the printer driver windows in this manual are from Mac OS X 10.7. A Open the file you want to print. B Access the Print dialog box.
User’s Guide Printing C Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box. If so, click Page Setup on the File menu of your application, and then make suitable settings. D Select the appropriate Paper Size setting. Note: Select XXX ( Borderless) as the Paper Size if you want to print borderless photos. & “Selecting Paper” on page 18 E Select the appropriate Orientation setting.
User’s Guide Printing I Select the appropriate Expansion setting during borderless printing to control the amount of the image that extends beyond the edges of the paper. J Click Print to start printing. Canceling Printing If you need to cancel printing, follow the instructions in the appropriate section below. Using the control panel Press y to cancel a print job in progress. For Windows Note: You cannot cancel a print job that has been completely sent to the product.
User’s Guide Printing Note: If you have sent a print job from a Mac OS X 10.6 through the network, you may not be able to cancel printing from the computer. Press y on the product’s control panel to cancel a print job. To solve this problem, see the online Network Guide. A Click your product icon in the Dock. B In the Document Name list, select the document which is printing. C Click the Delete button to cancel the print job. For Mac OS X 10.9/10.8: Click the button to cancel the print job.
User’s Guide Printing Other Options Printing photos the easy way Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings. Using the Quick Print function, you can perform one-click printing with the settings you make.
User’s Guide Printing C Click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Product settings for Mac OS X A Access the printer settings. B Set items such as the Paper Size and Media Type. C Save the current settings as a preset in Presets.
User’s Guide Printing Paper Size Epson Double-Sided Matte Paper A4*1 *1Manual 2-sided printing only. Note: ❏ This feature may not be available at some settings. ❏ Manual 2-sided printing may not be available when the product is accessed over a network or is used as a shared printer. ❏ If the ink runs low during automatic 2-sided printing, the product stops printing and the ink needs to be replaced.
User’s Guide Printing Note: ❏ For manual 2-sided printing, the Print Density setting is not available. ❏ For automatic 2-sided printing, printing may be slow depending on the combination of options selected for Select Document Type in the Print Density window and for Quality on the Main tab. E Set the other items on the Main and More Options tabs as necessary, and then click OK. F Click Print.
User’s Guide Printing Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 37 B Make the following settings on the More Options tab. ❏ Document Size: Select the paper size you set in the application.
User’s Guide Printing Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: ❏ This feature may not be available at some settings. ❏ This feature is not available for borderless printing. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 37 B Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
User’s Guide Printing Enlarged Printing and Making Posters (for Windows Only) You can print one image on multiple sheets of paper to create a larger poster. You can print alignment marks that help you stick the sheets together. Note: This feature is not available for borderless printing. A Access the printer driver window. B Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. C Click Settings, make the appropriate settings, and then click OK.
User’s Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
User’s Guide Printing A Prepare the two upper sheets. Cut off the margins of the left sheet along the vertical blue line through the center of the top and bottom cross marks. B Place the edge of the left sheet on top of the right sheet and align the cross marks, then temporarily tape the two sheets together from the back.
User’s Guide Printing C Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). D Tape the sheets together from the back. E Repeat steps 1 to 4 to tape the two lower sheets together.
User’s Guide Printing F Cut off the margins of the two upper sheets along the horizontal blue line through the center of the left and right side cross marks. G Place the edge of the two upper sheets on top of the two lower sheets and align the cross marks, and then temporarily tape them together from the back.
User’s Guide Printing H Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). I Tape the sheets together from the back.
User’s Guide Printing J Cut off the remaining margins along the outer guide. Adjusting the Print Color You can adjust the colors used in the print job. PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. Note: ❏ These adjustments are not applied to the original data. ❏ PhotoEnhance adjusts the color by analyzing the location of the subject.
User’s Guide Printing If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If you select Custom and click Advanced, you can make your own settings. Mac OS X Access the Print dialog box. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.
User’s Guide Printing Note: To use this application, the printer driver needs to be installed. Starting on Windows ❏ Windows 8/Windows 8.1 Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8/Windows 8.1 Click the start button, and then select All Programs or Programs > Epson Software > Print CD. Starting on Mac OS X GO > Applications > Epson Software > Print CD > Print CD.
User’s Guide Printing http://ipr.to/a Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings.
User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it. Note: ❏ These instructions are for small networks only. To share the product on a large network, consult your network administrator.
User’s Guide Printing C Select Share this printer, then type a Share name. Note: Do not use spaces or hyphens in the share name. If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers. Click OK, then insert the product software disk. D Click OK or Close (if you installed additional drivers).
User’s Guide Printing Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Windows XP: Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other Hardware category. B Windows 8.1, 8, 7 and Vista: Select the Add a printer button. Windows XP: Click the Add a printer button. The Add Printer Wizard appears. Click the Next button. C Windows 8.1 and 8: Go to Step 4.
User’s Guide Ink Cartridge Information Ink Cartridge Information You can use the following ink cartridges with this product: XP-55 Elephant Black Light Cyan Magenta Cyan Yellow Light Magenta 24 24XL 24 24XL 24 24XL 24 24XL 24 24XL 24 24XL * For information on Epson’s ink cartridge yields, visit the following website. http://www.epson.
User’s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink cartridges: ❏ Keep ink cartridges out of the reach of children. ❏ Be careful when you handle ink cartridges, as there may be some ink around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
User’s Guide Replacing Ink Cartridges ❏ Do not shake ink cartridges too vigorously; otherwise ink may leak from the cartridge. ❏ This product uses ink cartridges equipped with an IC chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the product before it is expended, you can still use the cartridge after reinserting it back into the product.
User’s Guide Replacing Ink Cartridges Checking the Ink Cartridge Status For Windows Note: ❏ Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink cartridge status may not be displayed. ❏ When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also check the ink cartridge status from this screen.
User’s Guide Replacing Ink Cartridges For Mac OS X Note: If an ink cartridge is running low, prepare a new ink cartridge. You can check the ink cartridge status using EPSON Status Monitor. Follow the steps below. A Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 38 B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened.
User’s Guide Replacing Ink Cartridges Temporary Printing with Black Ink When Color Ink Cartridges are Expended When color ink is expended and black ink still remains, you can continue printing for a short time using only black ink. However, you should replace the expended ink cartridge(s) as soon as possible. See the following section to continue printing temporarily with black ink.
User’s Guide Replacing Ink Cartridges Note: If the error stating that a color ink cartridge is expended originates with another computer on the network, you may need to cancel the print job at the product. B Load plain paper or envelope. C Access the printer settings. & “Accessing the printer driver for Windows” on page 37 D Select plain papers or Envelope as the Paper Type setting on the Main tab. E Select Grayscale.
User’s Guide Replacing Ink Cartridges For Mac OS X 10.9 or 10.8: Click the button, and if an error message appears, click OK. Follow the steps bellow to reprint the document with black ink. B Open System Preferences, click Print & Scan (Mac OS X 10.9, 10.8, or 10.7) or Print & Fax (Mac OS X 10.6), and select the product from the Printers list. Next, click Options & Supplies and then Driver. C Select On for Permit temporary black printing. D Load plain paper or envelope.
User’s Guide Replacing Ink Cartridges Conserving Black Ink When the Cartridge is Low (For Windows Only) The window below appears when black ink runs low and there is more color ink than black ink. This feature is only available when you select the following settings in the printer driver.
User’s Guide Replacing Ink Cartridges B Open the printer cover. C Press the H button. When the H light is flashing or on, the print head moves to the _ position. When the H light is off, the print head moves to the ink cartridge replacement position. Go to step 6. Do not touch the flat white cable connected to the ink cartridge holder.
User’s Guide Replacing Ink Cartridges D Check which ink cartridge needs to be replaced (the color at the _ position). If another ink cartridge needs to be replaced, each time you press the H button, the ink cartridge stops at the _ mark. E Press the H button again. F Remove the ink cartridge from its package and then remove the cap from the bottom of the cartridge. The ink cartridges move to the ink cartridge replacement position. Important: c Do not touch the sections shown in the illustration.
User’s Guide Replacing Ink Cartridges G Push the tab to unlock the ink cartridge holder and then remove the cartridge diagonally.
User’s Guide Replacing Ink Cartridges H Insert the ink cartridge diagonally into the cartridge holder and gently push it down until it clicks into place. Important: c Put the cap back on to the removed cartridge’s ink supply port. Dispose of the used cartridge properly.
User’s Guide Replacing Ink Cartridges I Close the printer cover. Ink charging starts. Do not turn off the printer until the P light changes from flashing to lit (approximately 2 minutes). Note: If the H light does not turn off, install the ink cartridge again.
User’s Guide Maintaining Your Product and Software Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by using the buttons. Using the Nozzle Check utility for Windows Follow the steps below to use the Nozzle Check utility.
User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel. A Load A4-size plain paper in the paper cassette 2. B Press the P button to turn off the printer. C Pull out the output tray. D While holding down the H button, turn on the printer. When the P light turns on, release your finger. E & “Into the paper cassette 2” on page 23 The nozzle check pattern is printed.
User’s Guide Maintaining Your Product and Software Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the product by using the buttons.
User’s Guide Maintaining Your Product and Software B Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 38 C Click the Head Cleaning icon. D Follow the on-screen instructions. Using the control panel Follow the steps below to clean the print head using the product control panel. A Press the H button for 3 seconds until the P light flashes. B When cleaning is finished, print the nozzle check pattern again.
User’s Guide Maintaining Your Product and Software D Follow the on-screen instructions to align the print head. When the following patterns are printed, find and select the number for the most solid pattern in each group. Using the Print Head Alignment utility for Mac OS X Follow the steps below to align the print head using the Print Head Alignment utility. A Make sure that no warnings or errors are displayed in the control panel and the output tray is ejected.
User’s Guide Maintaining Your Product and Software E Follow the on-screen instructions to align the print head. When the following patterns are printed, find and select the number for the most solid pattern in each group. Saving Power The product enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency.
User’s Guide Maintaining Your Product and Software For Mac OS X A Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 38 B Click the Printer Settings button. The Printer Settings screen appears. C Select Off, 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or 12 hours as the Power Off Timer setting. D Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes as the Sleep Timer setting. E Click the Apply button.
User’s Guide Maintaining Your Product and Software Enter the product’s IP address in the address bar of the Web browser and search for the product. IPv4: http://192.168.11.46 IPv6: http://[fe80::226:abff:feff:37cd]/ Note: You can check your product’s IP address on the product’s control panel or by printing a network status sheet. & “Guide to the Control Panel” on page 16 When the product is found successfully, the product’s web page is displayed as shown below. Select the menu you want.
User’s Guide Maintaining Your Product and Software Important: c Never use alcohol or thinner to clean the product. These chemicals can damage the product. Note: Close the output tray when you are not using the product to protect the product from dust. Cleaning the interior of the product To keep your print results at their best, clean the roller inside by using the following procedure. You cannot use the cleaning sheet that came with the paper.
User’s Guide Maintaining Your Product and Software C Press the D Repeat step 3 until the paper is not smeared with ink. button to feed and eject the paper. Transporting the Product If you move the product some distance, you need to prepare it for transportation in its original box or one of a similar size. c ❏Important: When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ A Leave the ink cartridges installed.
User’s Guide Maintaining Your Product and Software B Close the rear paper feed slot cover and output tray. C Make sure there is no paper loaded in the printer. D Disconnect all cables from the product. E Secure the ink cartridge holder to the case with tape as shown. F Repack the product in its box, using the protective materials that came with it. Note: ❏ The next time you use the printer, make sure you remove the tape securing the ink cartridge holder.
User’s Guide Maintaining Your Product and Software Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Epson Easy Photo Print ❏ Epson Print CD ❏ E-Web Print Follow the steps below to check that the software is installed on your computer. For Windows A Windows 8.1 and 8: Select Desktop, Settings charm and Control Panel.
User’s Guide Maintaining Your Product and Software If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website to download and install the software. http://support.epson.net/setupnavi/ Uninstalling Your Software You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating system. See the following section for information on determining what applications are installed.
User’s Guide Maintaining Your Product and Software Note: If you chose to uninstall your product’s printer driver in step 5, select the icon for your product and then click OK. G When the confirmation window appears, click Yes or Next. H Follow the on-screen instructions. In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my computer now is selected and click Finish.
User’s Guide Error Indicators Error Indicators When an error occurs, the light turns on or flashes. Details of the error are displayed on the computer screen. Light status : On : Flashing slowly : Flashing slowly and fast alternately : Flashing fast Light Situation Solution The output tray is not extended. Completely extend the output tray. The printer cover is open. Close the printer cover. No paper is loaded in the paper cassette or more than one sheet has been fed at a time.
User’s Guide Error Indicators Light Situation Solution Paper is ejected as it is too far inside the rear paper feed slot. Load paper correctly in the rear paper feed slot, and then press the button. & “Into the rear paper feed slot” on page 28 No CD/DVD is loaded, or an unsupported CD/DVD is loaded. Load a CD/DVD correctly, and then press the & “Loading a CD/DVD” on page 31 A paper jam has occurred.
User’s Guide Error Indicators Light Situation Solution An unsupported device is connected to the external interface USB port. Connect a device, such as a digital camera that supports PictBridge, to the external interface USB port. A USB hub is connected to the external interface USB port. The external interface USB port does not support USB hubs. Connect a USB cable directly. The device connected to the external interface USB port is not responding.
User’s Guide Troubleshooting for Printing Troubleshooting for Printing Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor. Refer to the appropriate section below.
User’s Guide Troubleshooting for Printing When you access EPSON Status Monitor 3, the following window appears: Note: If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
User’s Guide Troubleshooting for Printing B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the ink cartridge status at the time it was opened. To update the ink cartridge status, click Update. When ink is low or expended, a How to button appears. Click How to, and EPSON Status Monitor will lead you step by step through the ink cartridge replacement procedure.
User’s Guide Troubleshooting for Printing Paper Jams Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. !Caution: Never touch the buttons on the control panel while your hand is inside the product. Important: c Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Note: Cancel the print job if prompted by a message from the printer driver.
User’s Guide Troubleshooting for Printing D Close the rear cover, and then reattach the rear cover. Removing jammed paper from inside the product A Open the printer cover. B Remove all of the paper inside, including any torn pieces.
User’s Guide Troubleshooting for Printing Important: c Do not touch the flat white cable connected to the ink cartridge holder. C Close the printer cover slowly. Removing jammed paper from the paper cassette A Pull out the paper cassette and remove the jammed paper. B Reinsert the paper cassette all the way into the product. Removing jammed paper from the rear paper feed slot Remove the jammed paper. Preventing paper jams If your paper jams frequently, check the following.
User’s Guide Troubleshooting for Printing ❏ You are using high-quality paper. ❏ The printable side of the paper is face down in the paper cassette. ❏ The paper stack was fanned before loading. arrow mark inside the edge guide. ❏ For plain paper, do not load paper above the line just under the H or For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 18 ❏ The edge guides are snug against the edges of the paper.
User’s Guide Troubleshooting for Printing ❏ The print head may be clogged. Perform a nozzle check first and then clean the print head. 1. Press the P button to turn off the printer. 2. Pull out the output tray. 3. While holding down the H button, turn on the printer. When the P light turns on, release your finger. The nozzle check pattern is printed. (a) OK (b) Needs a head cleaning If you are having print quality problems, then compare it with the illustrations below.
User’s Guide Troubleshooting for Printing & “Blurry or smeared print” on page 103 & “Incorrect or missing colors” on page 102 Horizontal banding ❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 79 ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges.
User’s Guide Troubleshooting for Printing ❏ Adjust the color settings in your application or in your printer driver settings. For Windows, check the Color Correction settings on the More Options tab. For Mac OS X, check the Color Options dialog box from the Print dialog box. See the online help for details. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 79 ❏ If you have just replaced an ink cartridge, make sure the date on the box.
User’s Guide Troubleshooting for Printing Miscellaneous Printout Problems Incorrect or garbled characters ❏ Clear any stalled print jobs. & “Canceling Printing” on page 42 ❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in. ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 89 Incorrect margins ❏ Make sure that the paper is loaded into the paper cassette correctly.
User’s Guide Troubleshooting for Printing Blank pages print ❏ Make sure the printer driver settings are appropriate for the paper size you are using. For Windows, check the Main window. For Mac OS X, check the Page Setup dialog box or Print dialog box. ❏ For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance window of the printer driver. For Mac OS X, select On from the Skip Blank Page.
User’s Guide Troubleshooting for Printing Paper Does Not Feed Correctly Paper does not feed Remove the stack of paper and make sure of the following: ❏ You have inserted the paper cassette all the way into the product. ❏ The paper is not curled or creased. ❏ The paper is not too old. See the instructions that came with the paper for more information. arrow mark inside the edge guide.
User’s Guide Troubleshooting for Printing Paper is not ejected fully or is wrinkled ❏ If the paper does not eject fully, press button to eject the paper. If the paper is jammed inside the product, remove it by referring to the following section. & “Paper Jams” on page 97 ❏ If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper. Note: Store any unused paper in its original packaging in a dry area.
User’s Guide Troubleshooting for Printing ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 89 An ink error is indicated after you replace the cartridge A Open the printer cover. Important: c Do not touch the white flat cable inside the product. B Make sure the ink cartridge holder is at the ink cartridge replacement position.
User’s Guide Troubleshooting for Printing C Remove and reinsert the ink cartridge and then continue with the ink cartridge installation. D Close the printer cover slowly. E Ink charging starts. Do not turn off the printer until the P light changes from flashing to lit (approximately 2 minutes).
User’s Guide Troubleshooting for Printing Increasing the Print Speed (For Windows Only) Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is slow. Click the Extended Settings button on your printer driver’s Maintenance window. The following dialog box appears. Select the following check boxes and print speed may be increased.
User’s Guide Troubleshooting for Printing ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help.
User’s Guide Product Information Product Information System Requirements For Windows System PC Interface Windows 8.1 (32-bit, 64-bit), 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 or higher (32-bit), or XP Professional x64 Edition Hi-Speed USB For Mac OS X System PC Interface Mac OS X 10.6.8, 10.7.x, 10.8.x, 10.9.x Hi-Speed USB Note: The UNIX File System (UFS) for Mac OS X is not supported.
User’s Guide Product Information Paper Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. ❏ Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems, switch to a higher grade of paper.
User’s Guide Product Information A 3.0 mm (0.12 in.) B 41.0 mm (1.64 in.) C 37.0 mm (1.48 in.) A 44.0 mm (1.76 in.) B 40.0 mm (1.60 in.) A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 41.0 mm (1.64 in.) Single sheets (borderless printing) Envelopes Network interface specification Wi-Fi Ethernet Standard: IEEE 802.11b/g/n Security: WEP (64/128bit) WPA-PSK (TKIP/AES)*1 Frequency Band: 2.4 GHz Communication Mode: Infrastructure, Ad hoc*2 Standard: IEEE802.
User’s Guide Product Information Photo data specifications Digital camera DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant. File format JPEG with the Exif Version 2.3 standard Image size 80 × 80 pixels to 10200 × 10200 pixels Mechanical Dimensions Storage Width: 390 mm (15.4 inches) Depth: 338 mm (13.3 inches) Height: 141 mm (5.6 inches) Printing* Width: 390 mm (15.4 inches) Depth: 598 mm (23.5 inches) Height: 196 mm (7.72 inches) Weight Approx. 5.0 kg (11.
User’s Guide Product Information Environmental Temperature Operation: 10 to 35 ˚C (50 to 95 ˚F) Storage: -20 to 40 ˚C (-4 to 104 ˚F) 1 month at 40 ˚C (104 ˚F) Humidity Operation:* 20 to 80% RH Storage:* 5 to 85% RH * Without condensation Standards and approvals European model: Low voltage directive 2006/95/EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE directive 1999/5/EC EN300 328 EN301 489-1 EN301 489-17 EN60950-1 For European users: We, Seiko Epso
User’s Guide Where To Get Help Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/ http://www.epson.eu/Support (Europe) If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at: http://www.epson.com http://www.epson.
User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support.
User’s Guide Index Index 2 F 2-sided printing...............................................................................45 Fit to page printing.........................................................................48 A H Aligning print head........................................................................80 Head cleaning control panel................................................................................80 Mac OS X.................................................................
User’s Guide Index Product checking status............................................................................94 cleaning........................................................................................84 parts..............................................................................................13 transporting.................................................................................86 Product settings accessing for Mac OS X......................................................
