WF-6530 User's Guide
Contents WF-6530 User's Guide............................................................................................................................... 15 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights .......................
Printing and Scanning with NFC from Your Android Device ............................................................... 41 Wi-Fi or Wired Networking........................................................................................................................ Wi-Fi Infrastructure Mode Setup......................................................................................................... Selecting Wireless Network Settings From the Control Panel ...............................................
Placing Originals in the Automatic Document Feeder ........................................................................ 85 Copying ...................................................................................................................................................... 89 Copying Documents or Photos........................................................................................................... 89 Copying Options......................................................................
Selecting Print Layout Options - OS X ......................................................................................... 124 Selecting Double-sided Printing Settings - OS X ......................................................................... 124 Double-sided Printing Options and Adjustments - OS X ......................................................... 126 Managing Color - OS X................................................................................................................
Selecting Epson Scan Settings ........................................................................................................ Scan Modes................................................................................................................................. Selecting the Scan Mode............................................................................................................. Scanning in Office Mode.................................................................................
User Default Settings - Fax ..................................................................................................... Send Settings - Fax................................................................................................................. Receive Settings - Fax ............................................................................................................ Output Settings - Fax ...............................................................................................
Checking Fax Status ....................................................................................................................... 261 Printing Fax Reports......................................................................................................................... 262 Fax Report Options ..................................................................................................................... 263 Viewing or Printing from a USB Flash Drive or External Device ...................
Print Head Cleaning .................................................................................................................... Cleaning the Print Head Using the Product Control Panel ...................................................... Cleaning the Print Head Using a Computer Utility................................................................... Print Head Alignment .......................................................................................................................
Paper Jam Problems in the Front Paper Feed Slot (B2) .............................................................. Paper Jam Problems in the Cassette (C1)................................................................................... Paper Jam Problems in the Rear Cover 1 (D1)............................................................................ Document Jams in the Automatic Document Feeder (F) ............................................................. Paper Ejection Problems ................
Back of Original Image Appears in Scanned Image .................................................................... 348 Ripple Patterns Appear in an Image ............................................................................................ 348 Scanned Image Colors Do Not Match Original Colors................................................................. 348 Scan Area is Not Adjustable in Thumbnail Preview .....................................................................
Interface Specifications .................................................................................................................... External USB Device Specifications................................................................................................. Network Interface Specifications ...................................................................................................... Safety and Approvals Specifications ..................................................................
WF-6530 User's Guide Welcome to the WF-6530 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Printing and Scanning with NFC from Your Android Device Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights 1 The 2 The 3 The 4 The Reset button 5 The Stop button 6 The LCD screen 7 The 8 The Status button and lights 9 The numeric keypad 10 The C clear button 11 The B&W button 12 The Color button power button and light home button Interrupt button back button 17
Status Icon Information Status Button Information Parent topic: Using the Control Panel Status Icon Information Your product may display status icons on the LCD screen for certain product status conditions. Press to view or change the current network settings. Icons Description Displays additional information or instructions, such as on loading paper or placing a document. A document is in the Automatic Document Feeder (ADF).
Icons Description No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection has been established. The number of bars indicates the connection's signal strength. An Ad hoc connection has been established. A Wi-Fi Direct mode connection has been established. A Simple AP mode connection has been established. Access to the product's functions are restricted to authorized users. Press the icon to log in to the printer.
Function Description Confidential Job Displays jobs that require a password to print. Parent topic: Control Panel Buttons and Lights Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: • System Administration Setup settings • Eco mode settings • Presets • Contacts Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2.
You see a screen like this: 6. Use the displayed keyboard to enter a password and press . 7. Enter your password again to confirm. 8. Select OK. 9. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance.
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select or . • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select • To enter a space, select . . • To change the keyboard layout, select .
You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Save.
You see a screen like this: 6. Use the displayed keyboard to enter a name for the preset and press . 7. Select Save. When you want to copy, fax, or scan using presets, select Presets and select your preset from the list.
You see a screen like this: 3. Scroll down and select System Administration. 4. Scroll down and select Security Settings. 5. Select Access Control. 6. Select On. 7. Select whether Jobs Without Authentication are Allowed or Not Allowed.
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2.
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select Sound. 6. Select Button Press. 7. Press to decrease or to increase the sound. 8. Select OK to exit. Note: You can also adjust the Sound Type and the sound level for various product functions. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Setup.
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Adjust the screen brightness by selecting a brightness level or by pressing the left or right arrow button. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity.
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Operation Time Out. 6. Select Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
1 Rear paper feed edge guides 2 Paper support and extension 3 Rear paper feed slot (B1) 4 Feeder guard 5 Output tray 6 Paper cassette edge guides 7 Paper cassette 31
Parent topic: Product Parts Locations Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
Parent topic: Product Parts Locations Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Eco Mode Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic: Product Basics Changing the Eco Mode Settings You can use the product's control panel to change the Eco Mode settings.
6. Select OK to exit. Parent topic: Using Eco Mode and Other Power Saving Settings Related tasks Changing the Sleep Timer Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. The Sleep Timer setting in Eco Mode overrides this Sleep Timer setting. 1.
7. Select OK. Parent topic: Using Eco Mode and Other Power Saving Settings Related tasks Changing the Eco Mode Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3.
Epson Connect Solutions for Smartphones, Tablets, and More You can print documents, photos, emails, and web pages from your home, office, or even across the globe. You can use your smartphone, tablet, or computer. Epson offers these solutions to print from anywhere: Epson Email Print, Epson iPrint Mobile App, Epson Remote Print, and Epson Scan to Cloud.
2. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile device. 3. Download Epson iPrint from the Apple App Store or Google Play. 4. Connect your mobile device to the same wireless network that your product is using. 5. Print from your mobile device to your Epson product.
5. Click Add, then follow the instructions on the screen to create your destination list. 6. When you're ready to scan, select the setting for the Scan to Cloud service on your product control panel. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X. 1. Load paper in your product.
1. Connect your device to the same network that your Epson product is using. 2. Print a network status sheet. 3. Locate your product's IP address on the network status sheet. 4. Enter the IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option. Note: If you don't see the Google Cloud Print Services option, turn your product off and back on.
1. Turn on your Chromebook and connect it to the same wireless network as your product. Note: See your Chromebook's documentation for details on connecting to a network. 2. Do one of the following: • Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen. Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print.
2. Make sure Simple AP mode is enabled on your printer and that you are using the default Wi-Fi Direct password. Note: NFC printing and scanning will not work if you changed the Wi-Fi Direct password from the default. 3. Do one of the following: • If you are going to print, make sure paper is loaded in the product. • If you are going to scan, place your original on the product for scanning. 4. Touch the NFC antenna of your mobile device to the NFC tag on your product.
Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your mobile device to the product NFC tag on your product again. The printer and mobile device connect. Note: If the mobile device and product disconnect, try to print or scan a document. The mobile device and product should reconnect automatically. 6. If you are going to print, open the file you want to print in Epson iPrint. 7.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point.
2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings From the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel.
4. Select Wi-Fi Setup. You see a screen like this: 5. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide. 6. Select the name of your wireless network or enter the name manually. Note: To enter the wireless network name manually, select Other Networks and select the Network (SSID) field.
Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • Press or to move the cursor. • Press to change the case of letters. • Press to delete the previous character. • Press to enter numbers and symbols. • Press • Press to enter a space. to change the keyboard layout. 8. When you finish entering your password, press and select Proceed. 9.
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
Related references Status Icon Information Status Icon Information Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the 2. Press home button, if necessary. . 3. Select Setup. You see a screen like this: 4. Select Wi-Fi Direct Setup. 5. Select Connection Setup. 6. To enable Wi-Fi Direct using the default password, select Proceed.
The product sets up the network and displays the Wi-Fi network name (SSID) and password. You see a screen like this: 7. Scroll down to view the SSID and password. 8. Use your computer or wireless device to select the SSID displayed on the LCD screen, then enter the password shown. 9. Press the home button to exit. You see either an AP or Direct connection symbol on the LCD screen and should be able to print directly to your product from your computer or device.
Note: If you change the Wi-Fi Direct password, you cannot use the built-in NFC functionality to connect to the product. If you have already connected devices or computers to your product via Wi-Fi Direct, they are disconnected when you change the password. 1. Press the 2. Press home button, if necessary. . 3. Select Setup. You see a screen like this: 4. Select Wi-Fi Direct Setup. 5. Select Connection Setup. 6. To change the Wi-Fi Direct password, select Change Password and select Yes. 7.
Note: Your password must be at least 8 and no more than 22 characters long. • Press or to move the cursor. • Press to change the case of letters. • Press to delete the previous character. • Press to enter numbers and symbols. • Press • Press to enter a space. to change the keyboard layout. 8. When you finish entering your password, press and select Proceed. You see a screen like this: 9. Scroll down to view the Wi-Fi network name (SSID) and password. 10.
Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
You see a screen like this: 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button. If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is lit as shown. Note: If you do not see a lit Wi-Fi icon, repeat these steps.
1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Select Network Status. 4. Select Print Status Sheet. 5. Press one of the buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email, you need to configure the email server.
You see a screen like this: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Network Settings > Advanced Setup > Email Server > Server Settings. You see a screen like this: 5. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider, if necessary, to confirm the authentication method for the email server. 6. Select OK to save the settings and select Done to exit. 7.
Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features Parent topic: Wi-Fi or Wired Networking Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser.
3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related tasks Uninstalling Product Software - Windows Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary. 1. Disable your product's Wi-Fi features. 2.
1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related tasks Uninstalling Product Software - Windows Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.
6. Select Yes to disable Wi-Fi.
Loading Paper Before you print, load paper for the type of printing you will do.
2. Pinch and slide the front edge guide outward all the way, then pinch and slide the side edge guides to the marker for the paper size you are using.
3. Load paper with the printable side facedown and slide the front edge guide to the marker for the paper size you are using. Note: Make sure the paper fits beneath the arrow mark inside the edge guides. 1 Paper size marker 4. Make sure the paper size label matches the size of the paper loaded in the paper cassette. If necessary, remove the label holder, change the paper size indicated on the label, and replace the label holder. 5. Insert the paper cassette all the way into the product.
6. Extend the output tray and flip open the paper stopper. 7. Select the size and type of paper you loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load the printable side facedown. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guides.
1. Flip the feeder guard forward and pull up the paper support and extension. 2. Slide the edge guides outward.
3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper. 4. Do one of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the slot. Caution: To prevent paper feeding problems, make sure you do not load paper above the arrow marks inside the edge guides.
• Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper or envelope, but not too tightly. 6. Extend the output tray and flip open the paper stopper.
7. Select the size and type of paper you loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load the printable side faceup. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guides.
1. Extend the output tray and flip open the paper stopper. 2. Slide the edge guides to the paper size you are using.
3. Insert the paper with the printable side facedown until the product pulls it in partially. Note: Keep the paper straight to prevent it from loading at an angle. 4. Select the size and type of paper you loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only one sheet at a time. • Load paper short edge first, no matter which way your document faces. • Load the printable side facedown. • Load letterhead or pre-printed paper top edge first.
Paper type Plain paper1 Loading capacity Size Paper cassette Rear paper feed slot Letter (8.5 × 11 inches [216 × 279 mm]) Up to the arrow mark 80 sheets User defined from 2.17 × 5 inches (55 × 127 mm) to 4.13 × 5.83 inches (105 × 148 mm) — 1 sheet User defined from 4.13 × 5.83 inches (105 × 148 mm) to 8.5 × 14 inches (215.9 × 355.6 mm)2 — 80 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) Plain paper User defined from 8.5 × — 14 inches (215.9 × 355.
Paper type Loading capacity Size Epson Presentation Paper Letter (8.5 × 11 inches Matte [216 × 279 mm]) size and smaller Epson Premium Presentation Paper Matte Paper cassette Rear paper feed slot — 20 sheets — 10 sheets3 — 10 envelopes Epson Premium Presentation Paper Matte Double-sided Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Glossy Thick paper (cardstock up Letter (8.
Paper type Plain paper Loading capacity Size Front paper feed slot Letter (8.5 × 11 inches [216 × 279 mm]) 1 sheet A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) User defined from 4.13 × 5.83 inches (105 × 148 mm) to 8.5 × 14 (215.9 × 355.6 mm) inches Epson Bright White Paper Letter (8.5 × 11 inches [216 × 279 mm]) 1 sheet A4 (8.3 × 11.7 inches [210 × 297 mm]) Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at epson.
Paper Type Size Part number Sheet count Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 50 S042038 100 S041141 20 S041649 50 S041271 100 S041808 40 S041727 100 16:9 wide (4 × 7.1 inches [102 × 181 mm]) S042109 20 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.
Paper or Media Type Settings - Printing Software For this paper Select this paper Type or Media Type setting Plain paper Plain Paper / Bright White Paper Epson Bright White Paper Letterhead paper Letterhead Recycled paper Recycled Color paper Color Preprinted paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo
You see a screen like this: 3. Select Paper Setup. 4. Select the paper source you want to change. You see a screen like this: 5. Select Paper Size. 6. Select the paper size you loaded. 7. Select Paper Type. 8. Select the paper type you loaded. 9. Select OK. 10. Select another paper source to change or press Paper Type Settings - Control Panel 76 home to return to exit.
Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Letterhead paper Letterhead Recycled paper Recycled Color paper Color Preprinted paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem.
Selecting the Default Printer Settings - Control Panel Setting the Universal Print Settings Parent topic: Loading Paper Selecting the Default Printer Settings - Control Panel You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3.
You see a screen like this: 4. Select Printer Settings. 5. Select the Paper Source Settings options you want to use. 6. Select one of these Auto Error Solver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the product could process when a memory full error occurs. • Turn off this setting to display an error message and stop printing if an error occurs. 7. When you are finished, press the home button to exit.
Paper Source Settings option Available settings Description Auto Select Settings Copy Select On for any of these settings to automatically print on paper from any source containing paper that matches your paper settings. Fax Other Error Notice Paper Size Notice Paper Type Notice Select On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper.
You see this screen: 4. Select Universal Print Settings. 5. Adjust the settings as necessary. 6. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your printed jobs. Universal Print Settings option Available settings Description Top Offset — Adjust the top or left margin.
Universal Print Settings option Available settings Description Dry Time Standard Select the ink drying time you want to use when printing double-sided. Long Longer Skip Blank Page On Select On to skip printing of blank pages automatically.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Legal (8.5 × 14 inches [216 × 356 mm]).
1. Open the document cover.
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. 3. Close the document cover gently to keep your original in place.
1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the control panel lights up.
4. Slide the ADF edge guide against the originals, but not too tightly.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4.
7. Select Settings to view and change additional copy settings, if necessary. Then press the button. back 8. Select Preview to preview your copy on the LCD screen. 9. Select Preset to save your copy settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 10. When you are ready to copy, press one of the Note: To cancel copying, press the buttons. Stop button or select Cancel.
Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2-up Copies multiple page documents onto one sheet. Also, select Settings and change the Document Orientation and Layout Order settings as necessary. 4-up ID Card Copies both sides of an ID card onto one side of a sheet of paper Document Size Various sizes Select the document size of your original Paper Source Various sources Select the paper source that you want to use.
Copying option Available settings Remove Shadow Off On Remove Punch Holes Off Collate Copy Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Select On to erase the binding holes on a document On On Dry Time Description Standard Long Select On to print multiple copies of a multi-page document both in order and sorted into sets Select to adjust the drying time for 2-sided copies, if smudges or mar
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4.
6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: • To print a color document or photo, select the Color setting.
Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. Rear Paper Feed Selects the paper in the rear feed slot as the paper source. Front Paper Feed Slot Selects the paper in the front feed slot as the paper source.
2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3. To add the following features, click the Watermark Features button: • Anti-Copy Pattern: adds a watermark that only appears when your printout is copied. Note: This setting is not available for all types of printing.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document.
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab.
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1.
4. Click the Extended Settings button. You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick paper, and the Thick Paper setting does not help. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Right-click and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name and select Printer properties. • Windows 8.
• Windows 7: Click Printer properties. and select Devices and Printers. Right-click your product and select • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties. 2. Click the Optional Settings tab.
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings.
Parent topic: Locking Printer Settings - Windows Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance. 1. Access the Windows Desktop, right-click the product in the Windows taskbar, and select Printer Settings. 2. Click the Maintenance tab. 3. Click the Printer and Option Information button. 4.
5. Click the Settings button. 6. Enter your user name and password. 7. Click OK. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
Selecting Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu.
You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want to use. 12. Select any of the available print options.
Paper Source Options - OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source. Front Paper Feed Slot Selects the paper in the front feed slot as the paper source. Rear Paper Feed Selects the paper in the rear feed slot as the paper source.
Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu.
Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of OS X you are using. 1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3.
Double-sided Printing Options and Adjustments - OS X You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job. Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing.
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - OS X Parent topic: Printing with OS X Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove redeye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Lower Cassette This setting is not applicable to this product.
1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your version of OS X: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume. • To pause printing for all queued print jobs, click Pause or Pause Printer. • To display other printer information, click Settings or Supply Levels.
Adding Network Printers - Epson Universal Print Driver - Windows Parent topic: Printing from a Computer Installing the Epson Universal Print Driver - Windows The Epson Universal Print Driver supports multiple printer languages, such as PCL and ESC/P-R, and can be installed on a Windows computer. Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software. Depending on your model, not all printer languages may be supported. 1.
After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step. • If you are installing more than one product, select Add found printers and go to step 9. Note: You can customize and filter your product search results by clicking Display Settings.
6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer. 8. Click OK, then skip the remaining steps. 9.
The selected products appear in the lower section of the screen. 10. Select the checkbox next to the product you want to make your default printer, if necessary. 11. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Synchronizing Printer Settings - Epson Universal Print Driver - Windows You may need to synchronize the printer driver with the product if the printer driver does not detect the correct information or settings from the product. 1.
You see this window: 3. Make sure Acquire from Printer is selected and click Get. The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Selecting Basic Print Settings - Epson Universal Print Driver - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting.
7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Grayscale setting. 10.
Selecting Additional Layout and Print Options - Epson Universal Print Driver Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
2. Select one of the following Color Correction options: • Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation for your image. • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3.
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles. • Head Cleaning lets you clean the print head. • Network printer search lets you search for and connect to a product on the network.
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows Related concepts Print Head Nozzle Check Print Head Cleaning Extended Settings - Epson Universal Print Driver - Windows You can select from these settings on the Extended Settings window.
Output 1 page documents facedown in 2-Sided mode Outputs single-sided pages in a 2-sided print job facedown instead of faceup. Parent topic: Selecting Maintenance Options - Epson Universal Print Driver - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
You see the printer settings window: Note: For more information about a setting, right-click it and select Help. 2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
1. Do one of the following: • Windows 10: Right-click and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties.
4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: • Windows 10: Right-click and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
You see a screen like this: 5. Select the printer or printers you want to add. 6. Click Add to Printer Folder. The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK.
Cancelling Printing Using a Product Button If you need to cancel printing, press the Stop button on your product.
Scanning You can scan original documents or photos and save them as digital files. Starting a Scan Selecting Epson Scan Settings Scanning with OS X Using Image Capture Scanning Special Projects Entering a User ID and Password for Scanning - Windows Starting a Scan After placing your original documents or photos on your product for scanning, start scanning using one of these methods.
3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select one of the following Scan to options: • Email lets you send scanned files through a pre-configured email server. • Network Folder/FTP saves your scan file to a specified folder on a network. • Memory Device saves your scan file on a USB device connected to your product. • Cloud sends your scanned files to a destination that you have registered with Epson Connect.
7. Select Preset to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from your contacts list. • Select Enter Email Address, use the keyboard to enter the email address, and press . 6. Select Format to choose the file format for your scan. 7. Select Menu > Email Settings. Change the Subject and Filename Prefix settings if necessary, then press the back button to return to the Email screen.
8. Select Preset to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 9. Press one of the buttons. Your product scans your original and emails the scanned file.
You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following to select a folder or FTP location: • Select Contacts and choose a saved location in your contact list. • Select Enter Location, then select the Communication Mode, Location, and other settings.
7. Select Menu > File Settings. Change the Filename Prefix setting if necessary, then press the back button to return to the Folder/FTP screen. 8. Select Preset to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 9. Press one of the buttons. Your product scans your original and saves it in the selected location.
Scan to setting Available options Description Location Communication Mode Lets you select Network Folder (SMB) or FTP Location Lets you enter a folder path in which to save scanned images User Name Lets you enter a user name for the selected folder path Password Lets you enter a password for the selected folder path Connection Mode Lets you select the connection mode Port Number Lets you enter a port number JPEG Select for photos PDF Select for documents TIFF (Single Page) Select for sc
Scan to setting Available options Description Document Type Text Specifies the type of original you are scanning Text & Image Photo Density –4 to +4 Adjusts the lightness or darkness of scanned images.
You see a screen like this: Note: You can print your list of contacts and groups if necessary. 4. Select Add Entry. You see a screen like this: 5. Do one of the following: • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP site, select Network Folder/FTP. 6. Select the number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press .
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for this entry (up to 30 characters), and press . (This field is optional.) 9. Do one of the following: • For an email contact, select the Email address field, use the displayed keyboard to enter the address, and press . • For a network folder or FTP site, select the Communication Mode field and select Network Folder (SMB) or FTP.
4. If you want to assign scan jobs to the selection list on the product control panel, do one of the following: • Windows: Click Event Settings. • OS X: Click the icon at the bottom of the window, then click Event Settings. 5. Select the jobs that you want to assign to any of the pull-down menus. You can now use the added scan jobs when you scan from the product control panel. 6. Click OK, then click OK again.
1. Do one of the following to start Document Capture Pro or Document Capture: • Windows 10: Click Capture Pro. and select All apps. Select EPSON Software, then select Document • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture.
You see a window like this: Note: With OS X, you can download and install Epson Scan scanning software, which will provide additional image adjustment features within Document Capture. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads). 3. If you want to use a scan job that you created instead, select it from the Job list in the Document Capture Pro or Document Capture window, click the Start Job button, and skip the rest of these steps. 4.
• OS X: If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you want to use and click OK. 6. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 7. Check the scanned images and edit them as necessary. 8. Click one of the Destination icons to choose where to save your scanned file.
scanning software. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads).
Related tasks Scanning with OS X Using Image Capture Entering a User ID and Password for Scanning - Windows Related topics Placing Originals on the Product Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it.
Related tasks Entering a User ID and Password for Scanning - Windows Related topics Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: Your device must be connected to the same wireless network as your Epson product. 1. Download the Epson iPrint app from your device's app store or from Epson's website. 2.
Office Mode You can quickly scan text documents and adjust them on a preview screen. You can also select various image adjustment options and preview your scanned image. Professional Mode You can manually customize all available settings, and preview and size your scanned image.
You see this window: 2. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF-Double-sided. Note: If you are using the ADF, remove any documents from the scanner glass.
3. Select the Size and Orientation settings that match your original. 4. To scan both sides of a 2-sided original into one image, select a Stitch Images setting. Note: To use the Stitch Images setting, you must select ADF-Double-sided as the Document Source setting. 5. To allow Epson Scan to detect and correct any skew in your original, select Correct Document Skew. 6. To rotate your original in your scan, select a Rotate setting. 7. Select the Image Type setting that matches your original. 8.
Scan Resolution Guidelines Related tasks Selecting Scan File Settings Scanning in Professional Mode Available Document Source Settings - Office Mode You can select these Document Source options in Epson Scan Office Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning. ADF - Single-sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for single-sided scanning.
1. In the Preview window, click the preview image. Auto Locate icon to create a marquee (dotted line) on the 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the existing marquee and paste it on the preview image. Copy Marquee icon to copy the Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan.
Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode. Not all adjustment settings may be available, depending on other settings you have chosen. Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments beneath the checkbox. Not all adjustment settings may be available, depending on the Image Type setting. Unsharp Mask Makes the edges of certain image areas clearer.
Color Enhance Enhances the red, green, or blue shades in the scanned image. Skip Blank Pages Ensures that your product does not scan pages that contain no text or images. Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select. Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of the overall scanned image.
You see this window: 178
2. Select the Document Type setting that matches your original, such as Reflective for documents or photos. 3. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF - Double-sided. Note: If you are using the ADF, remove any documents from the scanner glass. 4. Select the specific type of original you are scanning as the Auto Exposure Type setting: Document or Photo. 5.
Available Image Types - Professional Mode Selecting a Scan Area - Professional Mode Available Image Adjustments - Professional Mode Selecting a Scan Size - Professional Mode Parent topic: Selecting Epson Scan Settings Related concepts Image Preview Guidelines Scan Resolution Guidelines Related tasks Selecting Scan File Settings Scanning in Office Mode Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode.
Parent topic: Scanning in Professional Mode Selecting a Scan Area - Professional Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only). You can also use the scan area to select specific image Adjustments settings for a scanned image.
1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the image.
• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • Normal preview: To create additional marquees (up to 50, if available), click the Marquee icon to copy the existing marquee and paste it on the preview image. • To delete a marquee, click the marquee, then click the Copy Delete Marquee icon.
Click the image adjustment icon to access additional settings. Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers.
Saturation Adjusts the density of colors in the overall image. Color Balance Adjusts the balance of colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. (For advanced users only.) Click the to access the settings.
A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file.
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save, and click OK. Then adjust the marquee on the preview image. The marquee is automatically proportioned for your custom scan size.
6. To use additional sizing tools, click the + (Windows) or and select options as desired. (OS X) icon next to the Target Size setting • Scale: Reduces or enlarges your image by the percentage you enter. • Trimming: Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust it without constraint.
• You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi. • You will scan the image at 100% or smaller size.
Selecting Scan File Settings You can select the location, name, and format of your scan file on the File Save Settings window. You can also select various optional settings that control how Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window. 1.
• Click the Other button, click the Browse or Choose button, and select a folder. 2. If you want to change the default name for your scanned image, click Edit and select the options you want. 3. Select the file format you want to use in the Image Format Type menu. 4. If your file format provides optional settings, click the Options button to select them. 5. Choose any of the optional settings you want to use by selecting their checkboxes. 6. Click OK.
• If you need to delete or reorder the scanned pages, click Edit page. Delete or reorder the pages using the icons that appear on the bottom of the editing window. When you are finished, click OK. Note: If you installed an OCR (Optical Character Recognition) program, you may see a screen indicating the program is converting your page to text. Wait until the program re-scans the page and close the program, if necessary.
Show this dialog box before next scan Select to have the File Save Settings window appear automatically before you scan (in certain Epson Scan modes). Open image folder after scanning Select to have Windows Explorer or OS X Finder automatically open to the folder where your scanned image is saved after scanning.
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary.
Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combine all the pages into a single document. After all pages have been scanned, you see the message No document loaded. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan. Your scanned file is saved in the folder you selected.
Scanning Special Projects Your product's scanning software offers various options to help you quickly complete special scan projects. Scanning to a SharePoint Server or Cloud Service Scanning Multi-Page Originals as Separate Files Parent topic: Scanning Scanning to a SharePoint Server or Cloud Service You can use Document Capture Pro to upload scanned images to a SharePoint server or a cloud service. 1. Do one of the following to start Document Capture Pro: • Windows 10: Click Capture Pro.
You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file.
• Microsoft SharePoint server (Windows only) Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using. 6. Select your Destination settings. Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture Pro or Document Capture for details. 7. Select any other scan settings as necessary, and click Send.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Open the File menu and select Batch Save. 7. Click File Name Settings. 8.
10. Select any other settings from the File Name settings window as necessary and click OK. 11. Select any other settings from the Batch Save window as necessary and click OK. Your originals are saved into separate files as specified. Note: You can also create a scan job for scanning multi-page originals as separate scanned files. You can use the scan job when you scan with Document Capture Pro or when you scan using the Document Capture Pro option on the product control panel.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data.
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment.
DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem 204
ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router 205
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings. Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up.
Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Scroll down and select Country/Region. 6. Scroll up or down, if necessary, and select your country or region. You see a confirmation screen. 7. If the setting is correct, select Yes. (If not, select No and retry.) Note: Changing the country or region restores the fax settings to the default settings.
Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary.
4. Select Common Settings. 5. Select Date/Time Settings. You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
9. Select the date format you want to use. 10. Use the numeric keypad to enter the current date. 11. Select the time format you want to use. 12. Use the numeric keypad to enter the current time. Parent topic: Setting Up Basic Fax Features Using the Fax Setup Wizard You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically displayed when the product is turned on for the first time. You can also change these settings individually from the Fax Settings menu.
3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Scroll down and select Fax Setting Wizard. The Fax Setting Wizard screen appears. 6. Select Start. 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. 8.
10. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, select Yes and go to the next step. • If you did not connect an external telephone or answering machine, select No and go to step 12. (Receive Mode is automatically set to Auto; otherwise you cannot receive faxes.) 11. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to receive faxes manually.
1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX.
You see a screen like this: 8. Select Use. 9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. The number of rings should be higher than the number of rings your answering machine is set to for answering a call.
2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Receive Settings.
6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone.
2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings.
5. Select the group of settings you want to change. User Default Settings - Fax Send Settings - Fax Receive Settings - Fax Output Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features User Default Settings - Fax Set the default settings you want to use for faxing. Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes.
Setting Options Description Direct Send Off Select On to send black-and-white faxes to a single recipient without saving the scanned image to memory; setting is disabled when sending a color fax or sending a fax to multiple recipients On Continuous Scan from ADF Off Transmission Report Print on Error Select On to have the product to ask if you want to scan another page after a document in the ADF has finished scanning On Lets you select when to print transmission reports Print Do Not Print Pare
Setting Options Description Distinctive Ring All If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two or more phone numbers to the same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can receive faxes on the correct number of rings. Select All for phones lines that do not use this service.
Setting Options Description Fax Output Other Settings Lets you create a folder for saving faxes on a memory device and select settings for forwarding faxes Save to Inbox Saves incoming faxes in the product's memory; you can view the faxes on the LCD screen and print them.
Setting Options Description Attach Image to Report Off Does not include an image of the fax on transmission reports On(Small Image) Prints transmission reports with an image of the first faxed page; disabled if usingDirect Send.
Setting Options Description Line Type PSTN Selects a standard phone line (Public Switched Telephone Network) PBX Selects Private Branch Exchange, the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Fax Header Select to enter the header information and your phone number for inclusion on outgoing faxes Header Your Phone Number Parent topic: Selecting Advanced Fax Settings Security Settings - Fax Set the security options you want to
Setting Up Fax Features Using the Fax Utility - Windows You can set up your fax header and select your fax settings using the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select All apps, then select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.
You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X. 1. In the Apple menu or the Dock, select System Preferences.
You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility ? icon. Parent topic: Setting Up Fax Features Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing.
Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance.
You see a screen like this: 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6. Select the number you want to use for the contact you are adding.
You see a screen like this: 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press . 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for this entry (up to 30 characters), and press . (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number. You can enter up to 64 characters.
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select the icon for the contact you want to edit or delete.
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select . When you are finished editing, select Save. Parent topic: Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients.
3. Select Contacts. Enter the administrator password, if necessary. 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Group. 6. Select the number you want to use for the group you are adding. You see a screen like this: 7. Select the Name field, use the displayed keyboard to enter the group name (up to 30 characters) and press . 8.
9. Select Proceed. You see your contacts list. 10. Select the number next to each contact you want to include in your group. A check mark appears next to each selected contact. 11. Select Save. Parent topic: Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries. You can also delete the entire contact group. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Contacts.
You see a screen like this: 4. Select the icon for the group you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the entire group, select Delete. • To edit the group, select Edit, select Proceed, then select the number next to the contact you want to add or delete. When you finish, select Save.
Note: You can create up to 60 speed dial and group dial entries combined. 1. Do one of the following: • Windows 10: Click and select All apps > EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.
You see this window: 4. Select Speed Dial/Group Dial List.
You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. icon. To delete an entry, select it and click the 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group, enter a name, select your desired fax numbers, and click OK. 7. Repeat the previous steps as necessary to add all your speed dial or group dial entries. 8.
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.
You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group Dial, enter a name, select your desired fax numbers, and click OK. 7.
Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
3. Select Fax. Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2Sided setting. (You cannot fax double-sided documents in color.) 4. Do one of the following to select fax recipients: • Manually enter a fax number: Press the Enter a Fax Number field, enter a fax number, and press the button. To add another fax number, repeat this step. You can also use the numeric keypad on the control panel to enter a fax number.
6. If you want to preview your fax in black-and-white on the LCD, select Preview. (If the preview looks incorrect, select Retry, reposition the document or change the fax settings, and repeat this step.) Note: If you do not touch the preview screen for 20 seconds, your product sends the fax automatically. You cannot preview images when the Direct Send setting is turned on. Once you preview a fax, you cannot send it as a color fax. 7.
Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Photo Density Document Size (Glass) Auto Automatically adjusts the darkness of outgoing faxes; select when sending black-and-white text documents Manual Lets you select from various density levels Half Letter Sets the size for a document placed on the scanner glass A5 Letter Legal A4 ADF 2-Sided Off Select On to enable 2-sided faxing from the ADF; disable
Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-andwhite when you use this option. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2Sided setting. 4. Enter a fax number, or select Contacts or History and select a number. 5.
Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related tasks Selecting the Date and Time Related topics Setting Up Contacts and Contact Groups Placing Originals on the Product Sending a Fax on Demand You can store one scanned original (up to 100 black-and-white pages) and have it faxed automatically when another fax machine requests it.
Your original is scanned and stored until you overwrite or delete it. Note: You can store only one original at a time. Subsequent stored faxes overwrite the existing fax. You can also delete a stored fax from the Status Menu. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending a Stored Fax You can store one scanned original (up to 100 black-and-white pages) and fax it whenever necessary. 1.
You see a screen like this: 9. Select Job Monitor. 10. Select Communication Job. 11. Select the stored fax you want to send. 12. Select Send/View and select Send. Note: You can store only one original at a time. Subsequent stored faxes overwrite the existing fax. You can also delete a stored fax from the Status Menu.
3. Dial the fax number from the connected telephone. Speak to the recipient if necessary. Note: If you are using a pre-paid calling card, enter the number and password required to use the card before entering the destination fax number. 4. Select Start Fax on the LCD screen. 5. Select Send. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, press one of the buttons to start sending the fax.
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary. (Leave the Number of copies set to 1.) 5.
If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - OS X You can send a fax from a OS X printing program using the FAX Utility.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6.
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Viewing a Saved Fax Parent topic: Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto.
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax. Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue.
6. Hang up the telephone. Parent topic: Receiving Faxes Related references Receive Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address. Note: You cannot forward color faxes to another fax machine. Forwarded faxes are deleted from the product's memory.
3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Fax Settings > Output Settings > Fax Output > Settings > Forward and select Yes. Note: If you want to print the fax automatically before forwarding it, select Yes and Print. 5. Select Other Settings. 6. Select Where to Forward. 7. Select up to 5 forwarding destinations from the contact list. Note: Select View to sort your contacts by destination type. 8. When you finish, select Proceed. 9.
Parent topic: Receiving Faxes Related tasks Selecting the Date and Time Starting a Scan Using the Product Control Panel Related topics Setting Up Contacts and Contact Groups Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. Select On Hook and follow the displayed instructions to listen to the audio guidance. 1.
Viewing a Saved Fax You can save received faxes in your product's memory and view them on the LCD screen. Note: To use this feature, you must first enable Save to Inbox in the Output Settings menu. The Inbox can be locked by an administrator. If you cannot access the Inbox, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Check the icon on the LCD screen. It turns on if there are any unread or unprinted faxes in the product's memory. 3. Select Fax. 4.
You see a screen like this: 2. Do one of the following: • To check the status of current fax jobs, select Job Monitor, select Communication Job, and select the fax you want to check. • To check the history of faxes that have been sent or received, select Job History, select Receive Job or Send Job, and select the fax you want to check. • To check received faxes that have been saved in the product's memory, select Job Storage and select Inbox.
You see a screen like this: 3. Select Menu, select Fax Report, and select the report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Fax Settings List Print a list of the current fax communication settings. Fax Log View or print a report on recent fax transmissions. Last Transmission Print a report on the previous fax that was sent or received through polling.
Viewing or Printing from a USB Flash Drive or External Device You can view and print photos from a USB thumb drive or other external storage device, such as an external hard drive. Note: Make sure the files on your device are compatible with the product.
USB Device Photo File Specifications Parent topic: Viewing or Printing from a USB Flash Drive or External Device Related references External USB Device Specifications USB Device Photo File Specifications You can use USB devices with your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) PDF version 1.
Viewing and Printing From the LCD Screen See these sections to view and print photos or other files displayed on your product's LCD screen. Printing JPEG Photos Printing TIFF and PDF Files Photo Adjustment Options - Device Mode Print Setting Options - Device Mode Parent topic: Viewing or Printing from a USB Flash Drive or External Device Printing JPEG Photos You can select JPEG photos for printing as you view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Memory Device. 3.
• To select all photos, select Menu > Select All Images. 5. To adjust a photo (adjustments modify only your printed copy, not the original file), select its thumbnail image and select Adjustments. Make the necessary adjustments and press the back button. 6. To change the print settings, select Settings and select the necessary settings. When you are finished, press the back button. 7. When you are ready to print, press one of the Note: To cancel printing, press the buttons. Stop button.
8. When you are ready to print, press one of the Note: To cancel printing, press the buttons. Stop button. Parent topic: Viewing and Printing From the LCD Screen Related references Print Setting Options - Device Mode Photo Adjustment Options - Device Mode Select the image adjustment options you want to use when viewing and printing photos displayed on the LCD screen.
Print Setting Options - Device Mode Select the print settings you want to use when printing from a USB device. Note: Not all options or settings may be available, depending on the file format.
Setting Up File Sharing for File Transfers From Your Computer Before you transfer files from a computer to a USB device inserted into the USB port on the front of your product, you may need to set up your product's file sharing settings. Caution: Remove the USB device before you change this setting or you may lose data from the device. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1.
Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1. Make sure your product is connected to a computer. 2. Insert a USB device into the USB port on the front of your product. 3.
Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge that is more than six months old if your printouts do not look their best, even after cleaning and aligning the print head.
You see a screen like this: The ink and maintenance box levels are displayed at the bottom of the screen. Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select the ink cartridge images at the bottom of the screen.
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK.
Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with OS X You can check the status of your ink cartridges and maintenance box using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Ink color Part number Standard-capacity High-capacity Black 748 748XL Cyan 748 748XL Magenta 748 748XL Yellow 748 748XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
4. Push in the ink cartridge that you want to replace. The ink cartridge pops out slightly. 5. Pull the ink cartridge out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
6. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 7. Gently shake the ink cartridge horizontally for about five seconds as shown.
Caution: Do not remove any labels or seals, or ink will leak. 8. Insert the new cartridge into the holder and push it in until it clicks into place. 9. If you see the Check option on the LCD screen, select it to make sure the cartridges are installed correctly. Caution: If you see a message that an ink cartridge is installed incorrectly, press in the ink cartridge until it clicks into place. 10. When you are finished, close the front cover.
Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing. Note: You cannot print with expended color ink cartridges using your product's control panel.
Printing with Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the Dock. 2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or button to cancel your print job. If you see an error message, click OK.
9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink.
Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance box away from direct sunlight. 1. Make sure the product is not printing. 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. Do not remove the film on the box, or ink may leak. 3. Open the rear cover 1 (D1).
4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 5. Place the used maintenance box in the plastic bag that came with the new maintenance box.
6. Insert the new maintenance box into the holder and push it all the way in. 7. Close the rear cover 1 (D1).
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Press the Color button. The nozzle pattern prints.
8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 9. Do one of the following: • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Cleaning.
7. Press the Color button to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 8. Select Print Nozzle Check Pattern. 9. Press the Color button to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product, if possible, and wait at least 6 hours.
You see a window like this: 5. Click Start to begin the cleaning cycle. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7. Check the printed pattern to see if there are gaps in the lines.
Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again.
4. Select Setup. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Alignment. 7. Do one of the following: • If vertical lines are misaligned, select Ruled Line Alignment. • If your printouts look blurry, select Vertical Alignment. • If you see horizontal bands at regular intervals, select Horizontal Alignment. 8. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 9.
• If you printed a vertical alignment sheet, select the number of the most solid printed pattern for each set on the LCD screen. • If you printed a horizontal alignment sheet, select the number of the pattern with the least amount of separation or overlap on the LCD screen. Parent topic: Print Head Alignment Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
4. Select Maintenance. You see a screen like this: 5. Scroll down and select Paper Guide Cleaning. 6. Select the paper source for the paper guide rollers you want to clean. 7. Press the Color button. 8. Do one of the following: • If you loaded plain paper, repeat as necessary until the paper comes out clean.. • If you loaded a cleaning sheet, repeat these steps up to 3 times. Note: If the paper is not clean after cleaning several times, try cleaning the paper guide rollers for the other paper sources.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1. Turn off the product. 2. Unplug the power cord. 3.
5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left.
6. Raise the lever and open the ADF cover (F).
7. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 8. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it, prepare it for transportation as described here.
• When lifting the product, hold it as shown here. Holding other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. • Leave the maintenance box installed; otherwise ink may leak. • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing.
7. If you are transporting the product over a long distance, place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. You can also check for errors by pressing the Status button to display the Status Menu. Note: If the screen is dark, press the screen to wake the product from sleep mode. LCD screen message Condition/solution Printer error.
LCD screen message Condition/solution No dial tone detected. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting. (Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a fax number.
Status Menu Error Codes If a job does not complete successfully, you can check the error code. Press the Status button, select Job History, and locate the incomplete job. Select the job to display the error code and additional information. Code Condition/solution 001 The product was turned off by a power failure. 101 Memory is full. Reduce the size of the print job. 102 Collated printing has failed due to a lack of available memory. Reduce the size of the print job, or print one copy at a time.
Code Condition/solution 204 The recipient's fax machine is busy. Wait a moment, then try again. 205 The recipient's fax machine does not answer. Wait a moment, then try again. 206 The phone cable is incorrectly connected to the product's LINE and EXT ports. Connect the phone cable correctly. 207 The phone cable is not connected. Connect the phone cable. 208 The fax could not be sent to some of the specified recipients. Print a fax log to check which recipients failed to receive the fax.
Code Condition/solution 314 The data size exceeds the maximum size for the attached files. Increase the Attached File Max Size setting in the scan settings or lower the file size of the scanned image. 315 The memory is full. Retry after other ongoing jobs have finished. 327 322 An authentication error occurred. Check the Location settings. 323 A communication error has occurred. Check the Location settings or the network connection.
Code Condition/solution 423 A communication error has occurred. It is also possible that a file with the same name is open or the file is a read-only file. Check the network connection, make sure the settings are correct for the folder selected in the Where to Forward setting in the Setup menu, close the duplicate file, or disable read-only protection. 425 There is not enough storage space available in the forwarding destination folder. Increase the storage space in the destination folder.
You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Press the Color button. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings.
Parent topic: Solving Problems Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration.
Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems Product Does Not Turn On or Off If you cannot turn the product on or off, try these solutions: • If you cannot turn on your product, make sure the power cord is securely connected and hold down the power button a little longer.
• Close any other programs, including screen savers and virus protection software, and install your product software again. • In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your System Administrator.
• Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet.
3. Initialize your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same wireless network. • If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, 2.
Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.
Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Originals Do Not Feed From the Automatic Document Feeder Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Paper Jam Problems in the Front Cover (A) Paper Jam Problems in the Rear Paper Feed Slot (B1) Paper Jam Problems in the Front Paper Feed Slot (B2) Paper Jam Problems in the Cassette (C1) Paper Jam Problems in the Rear Cover 1 (D1) Document Jams in the Automatic Document Feeder (F) Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette.
Paper Jam Problems in the Front Cover (A) If paper has jammed in the front cover, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Open the front cover. 3. Remove any paper inside, including torn pieces. Caution: Be careful to not touch any parts inside the product to prevent damage to it.
4. Close the front cover. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Note: If any torn pieces of paper remain in the product, select Setup > Maintenance > Remove Paper after clearing the paper jam error. Parent topic: Solving Paper Problems Paper Jam Problems in the Rear Paper Feed Slot (B1) If paper has jammed in the rear paper feed slot, carefully remove the paper.
3. Remove the output tray and pull out the paper cassette. 4. Pull the lever to lower the cover.
5. Carefully remove any paper jammed inside the product. 6. Raise the cover. 7. Reattach the output tray and insert the paper cassette. 8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Jam Problems in the Cassette (C1) If paper has jammed in the cassette, follow the steps here to clear the jam. 1. Cancel the print job, if necessary.
2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product.
4. Carefully follow all paper loading instructions and reload the paper. 5. Keep the cassette flat as you gently insert it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Jam Problems in the Rear Cover 1 (D1) If paper has jammed in the rear cover 1, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Open rear cover 1 (D1).
3. Carefully remove any jammed paper. Caution: Do not touch the paper feed mechanism. 4. Pull out rear cover 2 (D2).
5. Remove any jammed paper from the duplexer. 6. Replace rear cover 2 (D2). 7. Close rear cover 1 (D1). 8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Document Jams in the Automatic Document Feeder (F) If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2.
3. Raise the lever and open the ADF cover.
4. Carefully remove any jammed pages.
5. Close the ADF cover, then raise the document cover.
6. Carefully remove any jammed pages.
7. Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 11. Follow the prompts on the LCD screen to clear any error messages.
Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint.
• Open the Printer menu and make sure the product is not offline. • Open the Printer menu and set the product as the default printer, if necessary. • In OS X, select System Preferences from the Apple menu or Dock, select Print & Scan or Printers & Scanners, then double-click your printer icon. Check to see if any jobs are paused. Cancel or resume any jobs as necessary. • If the user restriction feature (Access Control) is enabled, a user ID and password is required to print.
7. Click the checkbox for the option that adds the shortcut icon to the taskbar. 8. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.
Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software. • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program.
• Make sure your paper is positioned correctly for feeding into the printer. • Clean the scanner glass and document cover. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software.
• Make sure the paper type setting matches the type of paper you loaded. • Make sure you loaded the printable side of the paper correctly for your product. • Turn off any high speed settings in your product software. • Align the print head. • You may need to replace the ink cartridges. Parent topic: Solving Print Quality Problems Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Clean the paper path. Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the resolution setting to 600 dpi. Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations of your computer system when selecting a resolution, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable.
Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it. • If the user restriction feature (Access Control) is enabled, a user ID and password are required to scan. If you do not know the user ID or password, contact your administrator for assistance.
Parent topic: Solving Scanned Image Quality Problems Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass.
Image is Too Dark If your scanned image is too dark, try these solutions: • Adjust these Epson Scan settings (if available) and try scanning again: • Auto Exposure • Brightness • Histogram Adjustment • Check the brightness and contrast settings of your computer monitor.
• Adjust the Auto Exposure setting. Parent topic: Solving Scanned Image Quality Problems Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary. • Switch to Normal preview mode, if available, and preview your image again.
• Make sure you have set up your header information and have not blocked your caller ID. Otherwise, your faxes might be rejected by the recipient's fax machine. • If user restriction has been enabled, you may need to enter a user name and password. Contact your administrator for assistance. • If you did not connect a telephone to your product, set the Receive Mode setting to Auto so you can receive faxes automatically.
Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service.
Sent Fax Quality is Poor If the sent fax quality is poor, try these solutions: • Clean the scanner glass. • Clean the ADF. • Try changing the resolution setting on the control panel. • Try adjusting the density setting on the control panel. • If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature. Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution.
Received Fax is Not Printed If a received fax is not printed, try these solutions: • Make sure the product is clear of any errors. The product cannot print received faxes if an error has occurred with the product, such as a paper jam. • If the product has been set to save received faxes in the product's memory or inbox, received faxes are not automatically printed. Check the Fax Output setting on the product control panel and change it, if necessary.
• Make sure the device is compatible with the product. Parent topic: Solving USB Device Problems Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device inserted in your product, try these solutions: • Make sure your device is compatible with the product. • Make sure your product is securely connected to your computer. • Make sure that the file sharing setting for your product is set correctly.
Note: If you see a User Account Control window, click Yes or Continue. Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 4.
1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads). 2. Follow the instructions on the screen to install the Uninstaller utility. 3. Quit all applications currently running on your Mac. 4. Double-click the Uninstaller icon. 5. Select the checkbox for each software program you want to uninstall. 6. Click Uninstall. 7. Follow the on-screen instructions to uninstall the software. 8.
Then call: • U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday • Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales).
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal.
• Windows Server 2012R2 • Windows Server 2012 • Windows Server 2008R2 • Windows Server 2008 • Windows Server 2003R2 • Windows Server 2003 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications OS X System Requirements To use your product and its software, your Mac should use one of these operating systems: • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.
Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Color depth Color: 10 bits per pixel per color internal, 8 bits per pixel per color external Black and white: 10 bits per pixel per color internal, 1 or 8 bits per pixel per color external Light source LED Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper size Minimum size: A6 (4.1 × 5.
Resolution Monochrome Standard: 203 × 98 dpi Fine: 203 × 196 dpi Super Fine: 203 × 392 dpi Ultra Fine: 406 × 392 dpi Photo: 203 × 196 dpi Color Fine: 200 × 200 dpi Photo: 200 × 200 dpi Page memory Up to 550 pages (ITU-T No.
Weight 20 lb (75 g/m2) to 24 lb (90 g/m2) Parent topic: Technical Specifications Printable Area Specifications Note: Print quality may decline in the shaded areas shown here. Single sheets 1 Top/bottom/sides: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.81 inch (46 mm) minimum 3 Reduced print quality area/bottom: 2.
Envelopes 1 Sides: 0.12 inch (3 mm) minimum 2 Top/bottom: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 2.01 inches (51 mm) minimum 4 Reduced print quality area/left: 1.81 inch (46 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at –9.4 °F (–23 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Dimension Specifications Height Stored: 20.2 inches (514 mm) Printing: 21.3 inches (540 mm) Width Stored: 20.3 inches (516 mm) Printing: 20.3 inches (516 mm) Depth Stored: 20.6 inches (522 mm) Printing: 29.
Power consumption (with USB Standalone copying: 36 W (ISO/IEC24712) connection) Ready mode: 16 W Sleep mode: 2.7 W Power off mode: 0.
Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. Magneto-optical drive 1.3GB Hard disk and USB flash drives 2TB Formatted in FAT, FAT32, or exFAT Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE 802.
Ethernet Standards IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T) IEEE802.3az (Energy Efficient Ethernet); connected device should be IEEE802.3az compliant Communication mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps Half duplex Connector RJ-45 Note: Use a category 5e or higher STP (shielded twisted pair) cable to prevent risk of radio interference. Security Protocol IEEE802.1X; connected device must be IEEE802.
This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions. • Leave the ink cartridges installed.
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. • Store ink cartridges with their labels facing upward. Do not store cartridges upside down. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices, such as pacemakers, automatic doors or fire alarms.
FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C.
This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. For Canadian Users 1. This product meets the applicable Industry Canada technical specifications. 2. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface.
Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval. Parent topic: Copyright Notice Copyright Attribution © 2015 Epson America, Inc.