User manual
Other Scanning Problems
Cannot Scan in Full Auto Mode in EPSON Scan
❏ You cannot scan to PDF/Multi-TIFF format continuously in Full Auto Mode. Scan in a mode other than Full
Auto Mode.
❏ See the EPSON Scan help for other way of solving problems.
Thumbnail Preview Does Not Work Properly
See the EPSON Scan help.
Scanning Is Too Slow
❏ Lower the resolution.
❏ Disable quiet mode.
❏ Control Panel
From the home screen, select Quiet Mode, and then disable it.
❏ EPSON Scan
Click Conguration, and then disable Quiet Mode on the Other tab.
Related Information
& “Scan Mode” on page 23
Scanning Stops when Scanning to PDF/Multi-TIFF
❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
& “Scan Mode” on page 23
Problems when Sending and Receiving Faxes
Cannot Send or Receive Faxes
❏ Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
❏ Check the Line Type setting. Setting this to PBX may solve the problem. If your phone system requires an
external access code to get an outside line, register the access code to the printer, and enter # (hash) at the
beginning of a fax number when sending.
User's Guide
Solving Problems
178