User manual

❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
&
“Setting the Fax Header” on page 112
& “Cannot Send or Receive Faxes” on page 178
Cannot Send Faxes to a Specic Recipient
Check the following if you cannot send faxes to a
specic
recipient due to an error.
❏ If the recipient's device does not pick up your call within 50 seconds aer the printer has nished dialing, the
call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
it takes more than 50 seconds, add pauses aer the fax number to send the fax. Press
to enter a pause. A
hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
❏ If you have selected the recipient from the contacts list, check that the registered information is correct. If the
information is correct, select the recipient from the contacts list, press Options and change the Fax Speed to
Slow(9,600bps).
Related Information
& “Sending Faxes when Dialing from an External Phone Device” on page 116
& “Registering Recipients of Faxes to a Contact List” on page 113
& “Cannot Send or Receive Faxes” on page 178
Cannot Send Faxes at a Specied Time
Set the date and the time correctly on the control panel.
Related Information
& “Setup Mode” on page 32
& “Sending Faxes at a Specied Time” on page 116
Cannot Receive Faxes
❏ Check your inbox for any unread faxes. e printer cannot receive faxes if the inbox is full. Open, print, or
delete the unread documents.
❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact your
service provider.
❏ If you have not connected a telephone to the printer, enable the Auto Answer setting on the control panel.
Related Information
&
“Checking Received Faxes on the LCD Screen” on page 121
&
“Setting Receiving Mode” on page 112
& “Setting Rings to Answer” on page 113
User's Guide
Solving Problems
180