ET-4550 User's Guide
Contents ET-4550 User's Guide................................................................................................................................ 13 Your Ink Tank System ............................................................................................................................... 14 Product Basics .......................................................................................................................................... Using the Control Panel .....................
Wi-Fi Direct Mode Setup .................................................................................................................... Enabling Wi-Fi Direct Mode ........................................................................................................... Wi-Fi Protected Setup (WPS)............................................................................................................. Using WPS to Connect to a Network .................................................................
Multi-Page Printing Options - Windows..................................................................................... Selecting Double-sided Printing Settings - Windows ..................................................................... Double-sided Printing Options - Windows................................................................................. Selecting Additional Layout and Print Options - Windows .............................................................
Starting a Scan Using the Product Control Panel .......................................................................... 99 Changing Default Scan Button Settings .................................................................................. 100 Starting a Scan Using the Epson Scan Icon ................................................................................ 101 Starting a Scan from a Scanning Program...................................................................................
Setting Up Fax Features Using the Product Control Panel .......................................................... Selecting Your Country or Region........................................................................................... Selecting the Date and Time................................................................................................... Using the Fax Setting Wizard..................................................................................................
Receiving Faxes Automatically.................................................................................................... 186 Receiving Faxes Manually........................................................................................................... 186 Receiving a Fax by Polling .......................................................................................................... 187 Refilling Ink ..........................................................................................
Solving Problems .................................................................................................................................... Checking for Software Updates........................................................................................................ Product Status Messages ................................................................................................................ Running a Product Check ...................................................................
Blank Pages Print ........................................................................................................................ 250 Incorrect Margins on Printout....................................................................................................... 251 Incorrect Characters Print............................................................................................................ 251 Incorrect Image Size or Position ............................................................
Uninstalling Product Software - OS X .......................................................................................... 269 Where to Get Help............................................................................................................................ 269 Technical Specifications ........................................................................................................................ Windows System Requirements ............................................................
ET-4550 User's Guide Welcome to the ET-4550 User's Guide. For a printable PDF copy of this guide, click here.
Your Ink Tank System You should visually check the ink levels in the product's ink tanks regularly. For optimum printing results, refill the ink tanks to the upper line at least once a year. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage.
Product Basics See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings.
1 The 2 The 3 The 4 The 5 The LCD screen 6 The arrow buttons and the OK button 7 The 8 The numeric keypad 9 The 10 The Start B&W button 11 The Start Color button power button and light home button Redial/Pause button Stop/Reset button back button Contacts button Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status.
Icons Description Simple AP mode connection has been established Not connected to a Wi-Fi network Simple AP and Wi-Fi Direct modes are disabled Eco Mode setting is enabled Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To enter letters or symbols, press the buttons on the numeric keypad repeatedly to scroll through characters.
You see a screen like this: 2. Press the down arrow button, select Common Settings, and press the OK button. 3. Press the down arrow button, select Language, and press the OK button. 4. Select a language and press the OK button. 5. Press the home button to exit. Parent topic: Using the Control Panel Turning Off Control Panel Sounds You can turn off the sound heard when you press buttons on the control panel. 1. Press the up or down arrow button, select Setup, and press the OK button. 2.
You see a screen like this: 2. Press the down arrow button, select Common Settings, and press the OK button. 3. Select LCD Contrast and press the OK button. 4. Press the up or down arrow button to adjust the screen contrast. 5. Press the OK button. 6. Press the home button to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Top and Front 1 ADF (Automatic Document Feeder) cover 2 ADF input tray 3 ADF edge guide 4 ADF output tray 5 Paper cassette 20
1 Print head 2 Output tray 3 Edge guides 4 Paper cassette 21
1 Document cover 2 Scanner glass 3 Control panel Parent topic: Product Parts Locations 22
Product Parts - Inside 1 Scanner unit 2 Ink tank unit 3 Ink tanks Parent topic: Product Parts Locations 23
Product Parts - Back 1 Rear cover 2 LAN port 3 USB port 4 AC inlet 5 LINE port 6 EXT. port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Eco Settings You can use the product control panel to change the Eco settings. Note: The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the up or down arrow button, select Eco Mode, and press the OK button. You see a screen like this: 2. Select On and press the OK button. 3.
2. Press the down arrow button, select Common Settings, and press the OK button. 3. Press the down arrow button, select Sleep Timer, and press the OK button. You see a screen like this: 4. Use the numeric keypad to enter the number of minutes. 5. Press the left or right arrow button to move the cursor as necessary. 6. Press the OK button.
2. Press the down arrow button, select Common Settings, and press the OK button. 3. Press the down arrow button, select Power Off Timer, and press the OK button. 4. Press the down arrow button to select a time period between 30minutes and 12h (12 hours), and press the OK button. 5. Press the home button to exit.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can even scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive. 1.
Using Epson Scan to Cloud The Epson Scan to Cloud service sends your scanned files to a destination that you have registered with Epson Connect. 1. Set up your product for network scanning. See the link below. 2. Visit epson.com/connect for instructions on registering an account and your product with Epson Connect. 3. After registering, sign in to the Epson Connect web page with the email address and password you selected. 4. Select Destination List for Scan to Cloud. 5.
Note: For details, see the AirPrint page on the Apple website. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. Set up your Epson product for network printing. See the link below.
Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.
6. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. For more information on using Google Cloud Print, visit Epson Support.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings From the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel.
4. Enter your wireless password using the numeric keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To enter letters or symbols, press the buttons on the numeric keypad to scroll through characters. • To enter numbers or change the case of letters, press the up or down arrow button. • To delete the previous character, press the left arrow button. 5.
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and a computer or other devices without a wireless router or access point. 1. Press the up or down arrow button, select Wi-Fi Setup, and press the OK button. You see this screen: 2. Press the down arrow button, select Wi-Fi Direct Setup, and press the OK button. 3. Press the down arrow button, select Connection Setup, and press the OK button. 4.
6. Enter a Wi-Fi Direct password using the numeric keypad. Note: Your password must be at least 8 and no more than 22 characters long. • To enter letters or symbols, press the buttons on the numeric keypad repeatedly to scroll through characters. • To enter numbers or change the case of letters, press the up or down arrow button. • To delete the previous character, press the left arrow button. 7. Press the OK button when you’re finished entering your password. You see this screen: 8.
You see the connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode is not enabled. Repeat these steps to try again. Parent topic: Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
3. Follow the instructions on the LCD screen to complete WPS setup. 4. Press the OK button to return to the Home screen. If the network connection is successful, the LCD screen. Wi-Fi icon appears in the upper-right corner of the Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1.
5. Press one of the Start buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary. 1. Disable your product's Wi-Fi features. 2.
2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Paper Loading Capacity Available Epson Papers Paper or Media Type Settings - Product Software Selecting the Paper Settings - Control Panel Loading Paper in the Cassette You can print documents on a variety of paper types and sizes. 1. Close the paper stopper and output tray, if necessary.
2. Pull out the paper cassette. 3. Slide the edge guides outward. Note: If you are using legal-size paper or larger, press the button and extend the paper cassette.
4. Slide the edge guide to your paper size. 5. Do one of the following: • Insert paper in the cassette with the glossy or printable side facedown.
• Insert up to 10 envelopes, printable side facedown and flap edge left, as shown. • Load a sheet of loose-leaf or other paper with holes as shown. Note: Do not select automatic 2-sided printing for this type of paper. Note: Make sure the paper is loaded against the front edge guide and not sticking out from the rear end of the cassette.
6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 7. Keep the cassette flat as you insert it. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. If prompted by the product's LCD screen, select the size and type of the paper you loaded and press the OK button.
9. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette.
Paper Loading Capacity Paper type Paper size Load up to this many sheets Plain paper* Letter (8.5 × 11 inches [216 × 279 mm]) Up to the arrow mark on the edge guide A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 30 sheets Epson Bright White Paper* Letter (8.5 × 11 inches [216 × 279 mm]) 120 sheets Epson Premium Photo Paper Glossy 20 sheets Letter (8.
Available Epson Papers You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: Paper/media availability varies by country. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.
For this paper Select this Paper Type or Media Type setting Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Envelope Envelope Parent topic: Loading Paper Selecting the Paper Settings - Control Panel You can change the default paper size and paper type using the control panel on the product. 1. Press the up or down arrow button, select Setup, and press the OK button.
Paper Type Settings - Control Panel Paper Source Settings Selecting Universal Print Settings Parent topic: Loading Paper Paper Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Presentation Paper Matte Prem.
1. Press the up or down arrow button, select Setup, and press the OK button. You see this screen: 2. Press the down arrow button, select Universal Print Settings, and press the OK button. You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the back button to return to the Home screen. Universal Print Settings Options Parent topic: Selecting the Paper Settings - Control Panel Universal Print Settings Options Select the universal print settings you want to use.
Universal Print Settings option Available settings Description Top Offset — Adjusts the top or left margin. — Adjusts the top or left margin of the back page when performing double-sided printing. On Off Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size settings are wrong, but may reduce the printing speed. Standard Select the drying time when printing double-sided.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 1.
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them. Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. 1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the LCD screen appears. 4. Slide the ADF edge guide against the originals, but not too tightly. Note: If originals are placed on the scanner glass and loaded in the ADF at the same time, the originals loaded in the ADF are processed first.
Faxing 60
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Paper Size Settings - Copying Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper you want to print on. 3.
6. When you are ready to copy, press one of the Start buttons. Note: To cancel printing, press the Stop/Reset button or select Cancel. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Related tasks Loading Paper in the Cassette Related topics Placing Originals on the Product Paper Size Settings - Copying Select the Document Size setting that matches the paper you loaded. • Letter (8.5 × 11 inches [216 × 279 mm]) • Legal (8.
Copying option Available settings Description Document Size Various sizes Select the document size of your original Zoom Custom Size Automatically sizes the image by the percentage you select Actual Size Copies at 100% size Auto Fit Page Automatically sizes the image to fit the selected paper size Legal->Letter Automatically converts from legal-size to letter-size Off Uses the duplexer to make 2-sided copies.
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 5. Select the orientation of your document. Note: If you are printing an envelope, select Landscape.
6. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 7. Select the Quality setting that matches the print quality you want to use. 8. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Black/Grayscale setting. 9. To print on both sides of the paper, select a 2-Sided Printing option.
High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
• Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side (recommended for paper types that do not support automatic duplexing). 2. Click the Settings button.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting. If you want to center your image on the paper, select the Center option.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document.
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab.
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1.
4. Click the Extended Settings button. You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing.
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Software Update Settings. You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
Selecting Double-sided Printing Settings - OS X Sizing Printed Images - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu.
You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11. Select any of the available print options.
Print Quality Options - OS X You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen. Draft For draft printing on plain paper. Normal For everyday text and image printing. Normal - Vivid For everyday text and image printing with good quality and print speed. Fine For text and graphics with good quality and print speed.
Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. 2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with OS X Selecting Double-sided Printing Settings - OS X You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing.
Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Managing Color - OS X You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or turn off color management in your printer software. 1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options.
Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.
1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab.
High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.
Selecting Print Layout Options - OS X Selecting Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Checking Print Status - OS X During printing, you can view the progress of your print job and control printing. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary: • To cancel printing, click the print job and click or Delete.
Scanning You can scan original documents or photos and save them as digital files. Starting a Scan Selecting Epson Scan Settings Scanning with OS X Using Image Capture Scanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanning, start scanning using one of these methods.
The scan options are displayed: 3. Press the up or down arrow button to select a scan option and press the OK button. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer saves your scan as a JPEG file to your computer or as an image capture in OS X. • Computer (WSD) lets you manage network scanning in Windows 8.x, Windows 7, or Windows Vista (English only).
1. Do one of the following to open Event Manager: • Windows 8.x: Navigate to the Apps screen and select Event Manager. • Windows (other versions): Click > Event Manager. or Start > All Programs or Programs > EPSON Software • OS X: Open the Applications folder, click Epson Software, and click Event Manager. 2. Open the Scanner (Windows) or Select Scanner (OS X) drop-down list and select your product, if necessary. 3. Click Make Job Settings. 4.
You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture 102
Related topics Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it.
Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan. Scan Modes Selecting the Scan Mode Scanning in Office Mode Scanning in Home Mode Scanning in Professional Mode Image Preview Guidelines Scan Resolution Guidelines Selecting Scan File Settings Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings.
Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks Scanning in Office Mode Scanning in Home Mode Scanning in Professional Mode Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
You see this window: 2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. Note: If you are using the ADF, remove any documents from the scanner glass.
4. Select the Size and Orientation settings that match your original. 5. Select the Resolution setting you want to use for your scan. 6. Click the Preview button. Note: If you are using the ADF, you can only preview one page at a time. Epson Scan previews your original and displays the result in a separate Preview window. 7. If you are using the ADF, reinsert your original into the ADF. 8. If desired, select the area in your preview image that you want to scan (scan area). 9.
ADF Selects the Automatic Document Feeder as the location where the originals are placed on your product for scanning. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning. Parent topic: Scanning in Office Mode Selecting a Scan Area - Office Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it.
1. In the Preview window, click the preview image. Auto Locate icon to create a marquee (dotted line) on the 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the existing marquee and paste it on the preview image. Copy Marquee icon to copy the Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan.
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes grayscale images clearer and text recognition more accurate by separating the text from the graphics.
You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
4. Select the way you plan to use your scanned image as the Destination setting. (The Resolution setting is selected automatically based on the Destination setting you choose.) • Screen/Web: Select this option for images you will email, view on a computer screen, or post on the web. • Printer: Select this option for images you will print or documents you will convert to editable text using OCR (Optical Character Recognition) software.
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only). You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just be sure to click inside the scan area before selecting the settings.
1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
• Normal preview: Click the image. Auto Locate icon to create a marquee (dotted line) on the preview 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • Normal preview: To create additional marquees (up to 50), click the copy the existing marquee and paste it on the preview image. Copy Marquee icon to Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan.
Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes grayscale images clearer and text recognition more accurate by separating the text from the graphics. Brightness Adjusts the overall lightness and darkness of the scanned image.
A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned. 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save, and click OK.
Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary. 1. Start Epson Scan and select Professional Mode as the Mode setting.
You see this window: 123
2. Select the Document Type setting that matches your original, such as Reflective for documents or photos. 3. Select the Document Source setting indicating where you placed your original. Note: If you are using the ADF, remove any documents from the scanner glass. 4. Select the specific type of original you are scanning as the Auto Exposure Type setting: Document or Photo. 5. Select the details of your original and how you want it scanned as the Image Type setting. 6.
Related concepts Image Preview Guidelines Scan Resolution Guidelines Related tasks Selecting Scan File Settings Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. ADF Selects the Automatic Document Feeder as the location where the originals are placed on your product for scanning. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
Note: In Professional Mode, the default Preview mode is Normal Preview mode. To use Thumbnail Preview mode instead, select the Thumbnail checkbox beneath the Preview button (if available), then click the Preview button to preview your image again. 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the image.
• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • Normal preview: To create additional marquees (up to 50, if available), click the Marquee icon to copy the existing marquee and paste it on the preview image. • To delete a marquee, click the marquee, then click the Copy Delete Marquee icon.
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically.
Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs. Parent topic: Scanning in Professional Mode Selecting a Scan Size - Professional Mode You can reduce or enlarge the size of your image as you scan. You can also select a specific scan size, such as a common photo size like 4 × 6 inches (102 × 152 mm).
A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned. 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save, and click OK.
6. To use additional sizing tools, click the + (Windows) or and select options as desired. (OS X) icon next to the Target Size setting • Scale: Reduces or enlarges your image by the percentage you enter. • Trimming: Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust it without constraint.
If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Selecting Scan File Settings You can select the location, name, and format of your scan file on the File Save Settings window. You can also select various optional settings that control how Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window. 1.
• Click the Other button, click the Browse or Choose button, and select a folder. 2. Type in a file name in the Prefix field. This name is used along with numbers to automatically name your scanned files. 3. Select a different number as the Start Number setting, if you like. 4. Select the file format you want to use in the Image Format Type menu. 5. If your file format provides optional settings, click the Options button to select them. 6.
TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Optional Settings Overwrite any files with the same name Select to overwrite previous files with the same names. Show this dialog box before next scan Select to have the File Save Settings window appear automatically before you scan (in certain Epson Scan modes).
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary.
5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan. Your scanned file is saved in the folder you selected. Available Scan Settings - OS X Image Capture Parent topic: Scanning Available Scan Settings - OS X Image Capture You can select these scan settings in your imaging editing application for OS X, if available. Image Correction Provides a graphical interface for adjusting brightness, tint, temperature, and saturation.
Scanning to a PDF File Using Epson Scan in Office, Home, or Professional Mode, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan.
You see the File Save Settings window. 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings. 9. Click OK.
Epson Scan scans your document and you see this window: 10. Choose one of the following options: • If you are scanning only one page, click Save File. • If you need to scan additional pages in a document, click Add page. Place additional pages on the product for scanning, click Scan, and repeat until you have scanned all the pages. When you are finished, click Save File. • If you need to delete or reorder the scanned pages, click Edit page.
Selecting the Scan Mode Selecting Scan File Settings Restoring Photo Colors as You Scan You can restore the colors in faded photos as you scan them using Epson Scan's Color Restoration setting. You can select this setting in any of the available scan modes. Note: Color restoration is not available in Office Mode, if Epson Scan offers that mode. 1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data.
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment.
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings.
Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
Selecting Your Country or Region Before faxing, select the country or region in which you are using your product. Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the up or down arrow button, select Setup, and press the OK button. 2.
3. Press the up or down arrow button, select Date/Time Settings, and press the OK button. You see a screen like this: 4. Press the up or down arrow button, select Date/Time, and press the OK button. 5. Select the date format you want to use. 6. Use the numeric keypad to enter the current date and press the OK button. 7. Select the time format you want to use and press the OK button. 8. Use the numeric keypad to enter the current time and press the OK button. 9.
Using the Fax Setting Wizard You can set up the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically displayed when the product is turned on for the first time. You can also change these settings individually from the Fax Settings menu. 1. Press the up or down arrow button, select Setup, and press the OK button. 2. Press the up or down arrow button, select Fax Settings and press the OK button. You see this screen: 3.
8. Do one of the following: • If you connected an external telephone or answering machine to the product's EXT port, press the up arrow button and go to the next step. • If you did not connect an external telephone or answering machine, press the down arrow button and go to step 11. 9. Do one of the following: • If you connected an external telephone or answering machine to the product's EXT port, press the up arrow button to receive faxes automatically or press the down arrow to receive them manually.
Selecting the Line Type If you connect the product to a PBX (Private Branch Exchange) phone system or terminal adapter, you must change the product's line type. PBX is used in office environments where an external access code such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched Telephone Network), which is a standard phone line, similar to the one in your home. Note: This setting can be locked by an administrator.
6. Select Use and press the OK button. 7. To enter an access code number (9 for example), use the numeric keypad to enter the code number and press the OK button. Parent topic: Setting Up Fax Features Using the Product Control Panel Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
1. Press the up or down arrow button, select Setup, and press the OK button. 2. Press the up or down arrow button, select Fax Settings, and press the OK button. You see this screen: 3. Select the group of settings you want to change. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Basic Settings - Fax Receive Settings - Fax Output Settings - Fax Security Settings - Fax Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes.
Setting Options Description Dial Tone Detection On Automatically dials the number you enter for faxing when the product detects a dial tone. Off Turns off automatic dial tone detection, which may be necessary if the product is connected to a PBX (Private Branch Exchange) or a TA (Terminal Adapter). The product may drop the first digit of a fax number and send the fax to the wrong number. PSTN Selects a standard phone line (Public Switched Telephone Network).
Setting Options Description Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax. If Receive Mode is set to Auto and an answering machine is connected to the product, make sure this setting is set higher than the number of rings your answering machine is set to for answering a call. Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product (if the Receive Mode is set to Auto).
Setting Options Description Print Suspend Time Off Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product’s memory. (Make sure there is enough free memory before using this function.) On Attach Image to Report Off Does not include an image of the fax on transmission reports. On(Small Image) Prints transmission reports with an image of the first faxed page.
You see a screen like this: 2. Press the OK button. 3. Press the up or down arrow button, select Fax Report, select the report you want to print, and press one of the Start buttons. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Report Options Fax Report Options Select the fax report or list you want to print. Fax Settings List Print a list of the current fax communication settings. Fax Log View or print a report on recent fax transmissions.
• Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.
You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility - OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X. 1.
2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility ? icon.
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product.
You see a screen like this: 3. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 4. Select Add Entry and press the OK button. 5. Use the buttons on the numeric keypad to enter the number you want to use for the contact, such as 1. Then press the OK button.
You see a screen like this: 6. Use the buttons on the numeric keypad to enter the contact name (up to 30 characters), and press the OK button. 7. Use the buttons on the numeric keypad to enter the fax number (up to 64 characters) and press the OK button. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. 8. Set the Fax Speed if necessary. 9.
You see a screen like this: 2. Press the Contacts button. 3. Select the contact you want to edit or delete, and press the right arrow button. You see a screen like this: 4. Do one of the following: • To delete the contact, select Delete and press the up arrow button on the confirmation screen. • To edit the contact, select Edit and follow the on-screen instructions.
1. Press the up or down arrow button, select Fax, and press the OK button. You see a screen like this: 2. Press the Contacts button. 3. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 4. Select Add Group and press the OK button.
You see a screen like this: 5. Select the number you want to use for the group, such as 1, and press the OK button. 6. Use the numeric keypad to enter the group name (up to 30 characters) and press the OK button. You see your contacts list. 7. Press the * button on the numeric keypad for each contact you want to include in your group (up to 30 contacts). A * symbol appears next to each selected contact. 8. Press the OK button to save the group.
2. Press the Contacts button. You see a screen like this: 3. Select the group you want to edit and press the right arrow button. You see a screen like this: 4. Do one of the following: • To delete the group, select Delete and press the OK button. Press the up arrow button on the confirmation screen. • To edit the group, select Edit and press the OK button. Edit the group as necessary and press the OK button. You see a list of the contacts in your group. 5.
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows You can set up your speed dial and group dial lists using the FAX Utility for Windows. The utility also lets you import fax numbers from the Windows Address Book and back up fax numbers stored in your product's memory. Note: You can create up to 60 speed dial and group dial entries combined. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen.
You see this window: 4. Select Speed Dial/Group Dial List.
You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. icon. To delete an entry, select it and click the 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group, enter a name, select your desired fax numbers, and click OK. 7. Repeat the previous steps as necessary to add all your speed dial or group dial entries. 8.
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined. 1. In the Apple menu or the Dock, select System Preferences.
You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group Dial, enter a name, select your desired fax numbers, and click OK. 7.
Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
3. Do one of the following: • Enter the fax number using the buttons on the numeric keypad and press the OK button. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. • Press the Contacts button, select one or more recipients from the list, and press the OK button. • Press the Redial/Pause button to redial the last dialed fax number. 4.
Setting Options Description Resolution Standard Adjusts the scan resolution and print quality for outgoing faxes. Fine Photo Density Auto Auto automatically adjusts the darkness of outgoing faxes and Manual lets you select from various density levels. Manual Direct Send Off Sends monochrome faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory. You cannot use this feature when sending a color fax or sending to multiple recipients.
Setting Options Description Fax Report Fax Settings List Prints the current fax settings. Fax Log Prints a transmission report automatically after you send a fax. Last Transmission Prints a report for the previous fax that was sent or received through polling. Protocol Trace Prints a list of fax documents stored in the printer’s memory, such as unfinished jobs.
Related references Fax Send Settings Related tasks Connecting a Telephone or Answering Machine Related topics Placing Originals on the Product Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: You can send faxes only in black-and-white when you use this option. 1. Place your original on the product for faxing. 2. Press the up or down arrow button, select Fax, and press the OK button. You see a screen like this: 3.
6. Select On, use the buttons on the numeric keypad to enter your desired time, and press the OK button. Note: You cannot send another fax until the delayed fax is sent. 7. Press the back button. 8. Press one of the Start buttons. Note: To cancel faxing, press the Stop/Reset button and then press the up arrow button. After scanning your originals, your product dials the number and sends the fax at the specified time.
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary. (Leave the Number of copies set to 1.) 5.
If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - OS X You can send a fax from a OS X printing program using the FAX Utility.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6.
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Note: Do not turn the product off while it is receiving a fax. Otherwise, the fax transmission will be lost.
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax. Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue.
Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). 1. Press the up or down arrow button, select Fax, and press the OK button. You see a screen like this: 2. Press the OK button. 3. Press the up or down arrow button, select Polling Receive, and select On. 4. Press the back button. 5. Enter the fax number. 6. Press one of the Start buttons to start receiving the fax.
Refilling Ink Periodically check the ink tanks to see if they need to be refilled. Before checking the ink level or refilling an ink tank as described here, be sure to read the ink safety precautions. Caution: Visually check the ink levels in the product’s ink tanks to confirm the actual ink levels. Continued use of the product when the ink is expended could damage the product.
• The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off. • Do not open the ink bottle package until you are ready to fill an ink tank. Ink bottles are vacuum packed to maintain reliability.
Disabling Special Offers with Windows Parent topic: Refilling Ink Checking Ink Levels To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage.
You see a window like this: 2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
Checking Ink Levels with OS X You can check your ink levels using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Refill any ink tank as needed. Note: To update or refresh the displayed ink levels, click Update.
Parent topic: Check Ink Levels Related tasks Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Right-click the product icon in the Windows taskbar and select Monitoring Preferences.
2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Levels Purchase Epson Ink You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: This product is designed to work with genuine Epson inks.
Caution: Wear disposable gloves while refilling the ink tanks to avoid staining your hands. If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off. 1. Place a sheet of paper under the ink tank unit, as ink may splatter. 2. Turn on your product. 3. If you see a message on the LCD screen telling you to reset the ink levels, note the ink tanks that need refilling and press the OK button.
Note: Make sure the color of the ink tank label matches the ink color you want to refill, and only remove the cap from that ink tank. Be careful not to spill any ink. 5. Snap off the tip of the bottle cap, but do not dispose of it so you can use it to seal the bottle cap later, if necessary. Then remove the bottle cap and carefully remove the protective seal (avoid touching the ink underneath the seal). Close the bottle cap tightly. Caution: Close the bottle cap tightly; otherwise, ink may leak.
6. Refill the ink tank with the correct color ink up to the upper line on the ink tank. 7. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use. 8. Replace the ink tank cap securely.
9. Repeat the previous steps as necessary for each ink tank you need to refill. 10. Close the ink tank unit cover. 11. Press the OK button twice. You see this screen: 12. Press the left or right arrow buttons to highlight the ink tank you refilled and press the OK button to select it. Repeat for each ink tank color you refilled. 13. Press the Start Color button when you are done to reset the ink levels. Note: The product has a low ink alert system.
Visually check the ink levels in the product’s ink tanks to confirm the actual ink levels. Continued use of the product when the ink is expended could damage the product.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Checking the Number of Sheets Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles.
2. Press the up or down arrow button, select Setup, and press the OK button. You see this screen: 3. Select Maintenance and press the OK button. 4. Select Print Head Nozzle Check and press the OK button. 5. Press one of the Start buttons to begin printing. 6. Check the printed pattern to see if there are gaps in the lines.
7. Do one of the following: • If there are no gaps, select Finish and press the OK button. • If there are gaps or the pattern is faint, select Clean the print head and press the OK button to continue. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours.
You see a window like this: 5. Click Print.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head.
Note: You may not be able to clean the print head when the ink level in any of the tanks is low. You may have to refill the ink tank first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related topics Refilling Ink Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2.
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson.
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson.
Power Ink Flushing If you still see white or dark lines or missing colors in your printouts, even after cleaning the print head several times, you can perform a Power Ink Flushing. Note: After a Power Ink Flushing, you must turn off the product and wait at least 12 hours before printing again. Caution: Power Ink Flushing consumes a lot of ink and should be performed only if necessary. Refill the ink tanks before performing a Power Ink Flushing.
You see a window like this: 3. Follow the on-screen instructions. 4. When you finish the Power Ink Flushing, turn off the product and wait at least 12 hours before printing. 5. Print a document and check the print quality. If the print quality did not improve, contact Epson for support.
Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2. Press the up or down arrow button, select Setup, and press the OK button. You see this screen: 3.
7. Check the printed patterns on the alignment sheet and do one of the following: • If you printed a vertical alignment sheet, press the arrow buttons to select the number representing the most solid printed pattern from the first row of your alignment sheet, and press the OK button. Repeat these steps for each printed row on your alignment sheet.
3. Select Print Head Alignment. 4. Click Next, then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set.
Horizontal alignment • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 6. When you are done, click Finish.
Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Cassette Checking the Number of Sheets You can view an option that displays the number of sheets of paper that have fed through the product. Checking the Sheet Counter - Windows Checking the Sheet Counter - OS X Parent topic: Adjusting Print Quality Checking the Sheet Counter - Windows You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1.
You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Checking the Sheet Counter - OS X You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1. In the Apple menu or the Dock, select System Preferences.
You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
5. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. If you see lines in your scans or copies, clean the left side of the glass carefully. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
6. Open the ADF cover and use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 7. Clean the outer case and control panel with a soft, dry, lint-free cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as described here.
• When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when transporting the ink bottles. • Do not put opened ink bottles in the box with product.
6. Close the output tray, if necessary. 7. Unplug the power cable. 8. Disconnect any connected cables. 9. Open the ink tank unit cover and check to make sure that the ink tank caps are installed securely.
10. Place the product in the plastic bag that was included with the product and fold the bag closed as shown. 11. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the print head before turning on your product. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. LCD screen message Condition/solution Printer error 0xXX Turn off the product, make sure no paper is jammed, then turn it back on again. If the error continues, contact Epson for support.
Parent topic: Solving Problems Related references Where to Get Help Related tasks Checking for Software Updates Connecting a Telephone or Answering Machine Related topics Loading Paper Wi-Fi or Wired Networking Solving Paper Problems Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load a few sheets of plain paper in the product. 3.
7. Do the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other available solutions or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head.
3. Press the up or down arrow button to select one of these options and press the OK button. • Network Settings: Restores all of the default network settings. • Fax Settings: Restores all of the fax settings. • Clear All Data and Settings: Restores all of the default settings and resets contact and network data on the control panel. You see a confirmation screen. 4. Press the up arrow button to reset the selected settings. Press the down arrow button if you want to cancel the operation.
Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system.
Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.
Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify connection using your product control panel. • Check if your network name (SSID) contains non-ASCII characters. Your product cannot display nonASCII characters. • Make sure your product is not connected to a guest network.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon does not appear on your product's LCD screen, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router. • If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software.
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network. • You may need to disable the firewall and any anti-virus software on your wireless router or access point.
Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product.
Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Loading Capacity Related tasks Loading Paper in the Cassette Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Lift the scanner unit.
Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open. 3. Remove any paper inside, including torn pieces. 4. Close the scanner unit. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product.
4. Gently insert the paper cassette. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer (Rear Cover) If paper has jammed in the duplexer (rear cover), follow the steps here to clear the jam. 1.
3. Carefully remove any jammed paper. 4. Remove any jammed paper from the duplexer.
5. Open the duplexer and carefully remove any jammed paper stuck inside. 6. Reattach the duplexer. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Document Jams in the Automatic Document Feeder Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3. Open the ADF cover. Caution: Make sure you open the ADF cover before removing any jammed pages.
4. Carefully remove any jammed pages. 5. Close the ADF cover, then open the document cover.
6. Carefully remove any jammed pages in the direction shown. 7. Close the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray to its original position.
10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 11. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on.
Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. • Windows 7: Click and select Devices and Printers. • Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound.
• If your product is connected to a USB hub, connect it directly to your computer instead. • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again.
Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. • You may need to refill the ink. Visually check the ink levels.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead. • If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again.
• Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the print head. • Make sure the product is not printing while tilted or at an angle.
• Make sure you loaded the printable side of the paper correctly for your product. • Turn off any high speed settings in your product software. • Align the print head. • You may need to refill the ink. Visually check the ink levels. • If you have not used the product for a long time, run the Power Ink Flushing utility. Note: Flushing the ink tubes replaces all the ink inside the tubes, so flush the ink only if you cannot improve print quality by other means. See the ink flushing section for details.
• Make sure you loaded the printable side of the paper correctly for your product. • Remove each sheet from the output tray as it is printed. • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Turn off any high speed settings in your product software. • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
Selecting Extended Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Cleaning the Paper Path Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink levels may be low. Visually check the ink levels. • Make sure the paper type setting matches the type of paper you loaded.
• Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation. Note: Images from the Internet may be low resolution and not result in a high quality printout.
• If you selected Standard-Vivid (Windows) or Normal-Vivid (OS X) as the quality setting in the printer software, try selecting Standard (Windows) or Normal (OS X) instead. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink levels may be low and you may need to refill the ink. Visually check the ink levels. Also make sure you filled the tanks with the correct colors of ink.
Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan. • Check the connection setting and test the connection using Epson Scan Settings: Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings.
Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Image is Scanned Upside-Down Scanned Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way.
Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your original straight when you scan it. Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Image is Distorted or Blurry If a scanned image appears distorted or blurry, try these solutions: • Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the scanner glass.
• Brightness • Histogram Adjustment • Check the brightness and contrast settings of your computer monitor. Parent topic: Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, place a piece of black paper on the back of the original and scan it again.
Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black). Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen.
Related tasks Placing Originals on the Scanner Glass Solving Faxing Problems Check these solutions if you have problems faxing with your product. Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Connected to Your Product Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
• Make sure the error correction mode (ECM) setting is turned on if you are trying to send or receive a color fax. • If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, the product may not be able to receive faxes. Contact your service provider for assistance.
Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the ink levels, do the following: 1. Refill all of the ink tanks or the ink tanks indicated on the LCD screen all the way to the top. Note: Depending on the operating conditions, you may see the ink reset message even when there is still ink in the tanks. 2.
1. Turn off the product. 2. Disconnect any interface cables. 3. Do one of the following: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue. Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here. Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads). 2.
• Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday • Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal.
• Windows Server 2003 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications OS X System Requirements To use your product and its software, your Mac should use one of these operating systems: • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.
Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black-and-white: 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic: Technical Specifications Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality
Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer mechanism. Single sheets - normal printing 1 Margin: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.85 inch (47 mm) minimum 3 Reduced print quality area/bottom: 1.
Envelopes 1 Left/right margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 1.85 inches (47 mm) minimum 4 Reduced print quality area/left: 0.71 inch (18 mm) minimum Parent topic: Technical Specifications Ink Specifications Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty.
Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related references Ink Bottle Part Numbers Fax Specifications Fax type Walk-up black-and-white and color fax capability (ITU-T Super Group 3) Support line Standard analog telephone lines and PBX (Private Branch Exchange) telephone systems Speed Up to 33.
Dimension Specifications Height Stored: 9.5 inches (241 mm) Printing: 9.5 inches (241 mm) Width Stored: 20.3 inches (515 mm) Printing: 20.3 inches (515 mm) Depth Stored: 14.2 inches (360 mm) Printing: 22.0 inches (559 mm) Weight 16.3 lb (7.4 kg) (without ink and power cord) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50/60 Hz Rated current 0.5 to 0.
Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications One Hi-Speed USB port for a computer Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standards IEEE 802.11 b/g/n Security WEP (64/128 bit) WPA-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal Frequency range 2.4 GHz Coordination modes Infrastructure mode Ad hoc mode (not supported for IEEE 802.
Connector RJ-45 Security Protocol SSL/TLS: HTTPS Server/Client, IPPS Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions. • Before transporting the product, make sure that the print head is in the home (far right) position.
• Do not press too hard on the LCD screen. • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ("ACTA") .
Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A. Telephone: (562) 981-3840 If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
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