User Guide
Table Of Contents
- Contents
- Your Ink Tank System
- Product Basics
- Wi-Fi or Wired Networking
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with OS X
- Cancelling Printing Using a Product Button
- Printing with Windows
- Scanning
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Fax Features Using the Product Control Panel
- Selecting Your Country or Region
- Selecting the Date and Time
- Using the Fax Setting Wizard
- Selecting the Line Type
- Setting the Number of Rings to Answer
- Selecting Advanced Fax Settings
- Basic Settings - Fax
- Receive Settings - Fax
- Output Settings - Fax
- Security Settings - Fax
- Printing Fax Reports
- Fax Report Options
- Setting Up Fax Features Using the Fax Utility - Windows
- Setting Up Fax Features Using the Fax Utility - OS X
- Setting Up Fax Features Using the Product Control Panel
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Refilling Ink
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Image is Scanned Upside-Down
- Scanned Image Colors Do Not Match Original Colors
- Scan Area is Not Adjustable in Thumbnail Preview
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Message Appears Prompting You to Reset Ink Levels
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- OS X System Requirements
- Scanning Specifications
- Paper Specifications
- Printable Area Specifications
- Ink Specifications
- Fax Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is
not responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your fax and network data and settings.
Product Cannot Connect to a Wireless Router or Access Point
Cannot Print Over a Network
Network Software Cannot Find Product on a Network
Product Does Not Appear in OS X Printer Window
Cannot Scan Over a Network
Parent topic: Solving Problems
Product Cannot Connect to a Wireless Router or Access Point
If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from
the product control panel within 2 minutes of pressing the WPS button on your router.
• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid
placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a
filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access
point. If access restrictions are set, add your product's MAC address to your router's address list. To
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your
router or access point documentation to add the address to the list.
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