User Guide
Table Of Contents
- Contents
- Your Ink Tank System
- Product Basics
- Wi-Fi or Wired Networking
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with OS X
- Cancelling Printing Using a Product Button
- Printing with Windows
- Scanning
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Fax Features Using the Product Control Panel
- Selecting Your Country or Region
- Selecting the Date and Time
- Using the Fax Setting Wizard
- Selecting the Line Type
- Setting the Number of Rings to Answer
- Selecting Advanced Fax Settings
- Basic Settings - Fax
- Receive Settings - Fax
- Output Settings - Fax
- Security Settings - Fax
- Printing Fax Reports
- Fax Report Options
- Setting Up Fax Features Using the Fax Utility - Windows
- Setting Up Fax Features Using the Fax Utility - OS X
- Setting Up Fax Features Using the Product Control Panel
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Refilling Ink
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Image is Scanned Upside-Down
- Scanned Image Colors Do Not Match Original Colors
- Scan Area is Not Adjustable in Thumbnail Preview
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Message Appears Prompting You to Reset Ink Levels
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- OS X System Requirements
- Scanning Specifications
- Paper Specifications
- Printable Area Specifications
- Ink Specifications
- Fax Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
4. Gently insert the paper cassette.
5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Duplexer (Rear Cover)
Document Jams in the Automatic Document Feeder
Paper Jam Problems in the Duplexer (Rear Cover)
If paper has jammed in the duplexer (rear cover), follow the steps here to clear the jam.
1. Cancel the print job, if necessary.
2. Press the tabs and remove the duplexer.
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