User's Manual
Table Of Contents
- Contents
- Product Basics
- Using the Control Panel
- Product Parts Locations
- Using Power Saving Settings
- Accessing the Web Config Utility
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Using Google Cloud Print
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Printing and Scanning with NFC from Your Android Device
- Wi-Fi or Wired Networking
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Locking Printer Settings - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing on a Mac
- Printing From a Chromebook
- Cancelling Printing Using the Product
- Printing with Windows
- Scanning
- Faxing
- Using External USB Devices with Your Product
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Scanned Image Colors Do Not Match Original Colors
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Solving USB Device Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Automatic Document Feeder (ADF) Specifications
- Scanning Specifications
- Fax Specifications
- Ink Cartridge Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- External USB Device Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
266
LCD screen message Condition/solution
DNS error. Check DNS settings. A communication error during scanning to a shared folder over a
network has occurred. Try the following:
• Make sure the computer you are scanning to is turned on and
not in sleep mode.
• Temporarily disable the computer's firewall and security
software, then try saving a scan over the network again. If
successful, check your security software settings.
• Check the computer's network type to make sure it is not set
to Public; you cannot save a scan to a shared folder over a
public network. Click the link to "Cannot Save a Scan to a
Shared Folder Over a Network" below for instructions.
• Make sure the shared folder path matches the path registered
to your product contacts list.
• Make sure the IP address of the computer is correct. If using
DHCP, obtain the IP address again. If using a static IP
address, change the computer name in the shared folder path
to the IP address and try again. (For example, change
\\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN)
• Make sure the DNS setting is correct, and that the computer
name and IP address match when the DNS server
management table is updated. Contact your network
administrator.
Authentication error. Check the
authentication method, authenticated
account, and authenticated
password.
An authentication error during scanning to a shared folder over a
network has occurred. Make sure the computer's user name and
password are correct and match those registered to your
product contacts list. Also make sure the password has not
expired.