User's Manual
Table Of Contents
- Contents
- Product Basics
- Using the Control Panel
- Product Parts Locations
- Using Power Saving Settings
- Accessing the Web Config Utility
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Using Google Cloud Print
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Printing and Scanning with NFC from Your Android Device
- Wi-Fi or Wired Networking
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Locking Printer Settings - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing on a Mac
- Printing From a Chromebook
- Cancelling Printing Using the Product
- Printing with Windows
- Scanning
- Faxing
- Using External USB Devices with Your Product
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Scanned Image Colors Do Not Match Original Colors
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Solving USB Device Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Automatic Document Feeder (ADF) Specifications
- Scanning Specifications
- Fax Specifications
- Ink Cartridge Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- External USB Device Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
284
3. Carefully remove any jammed paper from inside the product.
4. Carefully remove any jammed paper from the duplexer.
5. Close the rear cover.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Cassette
Document Jams in the Automatic Document Feeder
Related tasks
Loading Paper in the Cassette
Document Jams in the Automatic Document Feeder
If you have problems with document jams in the automatic document feeder (ADF), follow the steps here
to clear the jam.
1. Cancel the print job, if necessary.
2. Remove your originals from the ADF.
3. Open the ADF cover.