WF-4740 User's Guide
Contents WF-4740 Series User's Guide ................................................................................................................... 13 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights ...........................
Using Fire OS Printing ....................................................................................................................... Using Windows 10 Mobile Printing .................................................................................................... Using Epson Print and Scan App with Windows Tablets ................................................................... Printing and Scanning with NFC from Your Android Device ...........................................................
Placing Originals on the Product ............................................................................................................. Placing Originals on the Scanner Glass ............................................................................................. Placing Originals in the Automatic Document Feeder ........................................................................ ADF Original Document Specifications............................................................................
Print Options - Mac ................................................................................................................. Selecting Page Setup Settings - Mac .......................................................................................... Selecting Print Layout Options - Mac........................................................................................... Selecting Double-sided Printing Settings - Mac...........................................................................
Creating Contacts for Scanning ....................................................................................................... 152 Faxing....................................................................................................................................................... Connecting a Telephone or Answering Machine .............................................................................. Setting Up Fax Features ....................................................................
Receiving a Fax by Polling .......................................................................................................... 196 Viewing a Fax on the LCD Screen (Using the Inbox)................................................................... 197 Saving Faxes to an External USB Device ................................................................................... 199 Selecting Received Fax Options Using the Fax Utility - Windows ...............................................
Print Head Nozzle Check............................................................................................................. Checking the Nozzles Using the Product Control Panel ......................................................... Checking the Nozzles Using a Computer Utility ...................................................................... Print Head Cleaning ....................................................................................................................
Document Jams in the Automatic Document Feeder .................................................................. Paper Ejection Problems ............................................................................................................. Solving Problems Printing from a Computer..................................................................................... Nothing Prints ..........................................................................................................................
Scanned Image Colors Do Not Match Original Colors................................................................. 286 Scanned Image Edges are Cropped ........................................................................................... 286 Solving Faxing Problems.................................................................................................................. 286 Cannot Send or Receive Faxes ..............................................................................................
Notices ..................................................................................................................................................... 307 Important Privacy Notice (Printer Serial Number)............................................................................. 307 Important Safety Instructions............................................................................................................ 307 General Product Safety Instructions ..........................................
WF-4740 Series User's Guide Welcome to the WF-4740 Series User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
Control Panel Buttons and Lights 1 The 2 The NFC (Near Field Communication) tag 3 The received fax light 4 The home button 5 The LCD screen 6 The power button and light help button Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings.
Icons Description Displays the Supply Status screen. Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled. Press this icon to change the settings. Displays the Fax Data Information screen. The indicated setting has changed. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection. An Ethernet connection is established. No Wi-Fi connection.
3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings.
You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour.
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select . • To enter a space, select Space. Parent topic: Using the Control Panel Using Presets You can save frequently used copy, fax, and scan settings as presets.
You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Register.
You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.
Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1.
You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press to decrease or to increase the sound. 9. Select OK to exit. Note: You can also adjust the Sound Type and the sound level for various product functions. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1.
You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Do one of the following: • Press the – or + icons to decrease or increase the brightness. • Press the brightness level on the LCD screen, select a number from the on-screen keypad, and press OK. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity.
You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings.
You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray 6 Paper cassette 1 27
7 Paper cassette 2 1 Output tray 2 Paper cassette edge guides 3 Paper cassette Parent topic: Product Parts Locations 28
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 29
4 USB Type A port for external devices 1 Scanner unit 2 Ink cartridge holder (do not remove) Parent topic: Product Parts Locations 30
Product Parts - Back 1 Rear cover 2 LAN port 3 USB port 4 AC inlet 5 LINE port 6 EXT port Parent topic: Product Parts Locations Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
• Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: • Accessing the Windows Desktop and right-clicking the icon for your product in the right side of the Windows taskbar, or clicking the up arrow and right-clicking .
You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. You see a screen like this: 6. Do one of the following: • Press the – or + icon to decrease or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press OK.
7. Select OK. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours).
Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address.
Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically. 1. Connect your product to your network. See the link below. 2.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.
3. Visit epsonconnect.com to sign into your account with the email address and password you selected. 4. Select your product, select Scan to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.
Related topics Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Note your product's IP address by checking your network status. See the link below. 3.
Related topics Wi-Fi or Wired Networking Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print. 1. Connect your Epson product to your wireless network. See the link below. 2. On your Android device, download the Epson Print Enabler plug-in from Google Play. 3.
Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Fire OS Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product.
Now you are ready to print photos or scan. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson Print and Scan App. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Printing and Scanning with NFC from Your Android Device You can easily connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print and scan using Epson iPrint. 1.
4. Touch the NFC antenna of your Android device to the NFC tag on your product. Note: The location of your mobile device's NFC antenna varies. See your mobile device documentation for details. Epson iPrint opens on your device. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your Android device to the product NFC tag on your product again.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point.
2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings from the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel.
3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Wi-Fi Setup Wizard. 6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name. 7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters.
11. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.
Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Related references Status Icon Information Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the 2. Press the home button, if necessary. icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again.
You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details. Using WPS to Connect to a Network Parent topic: Wi-Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1.
Note: If you don't see the icon, repeat these steps to try again. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print.
Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email, you need to configure the email server. You can select settings for the email server using the control panel on the product. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Network Settings. 5. Scroll down and select Advanced. 6. Select Email Server. 7. Select Server Settings.
You see a screen like this: 8. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 9. Select Proceed to save your settings. 10. Select Close to exit. 11. Select Connection Check to verify the connection to the email server.
Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. 1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the network status sheet. 3. On a computer or other device connected to the same network as your product, open a web browser. 4.
8. If you see a Select Setup Option screen, select Set up printer for the first time. 9. Continue following the rest of the on-screen instructions. Parent topic: Changing or Updating Network Connections Related tasks Disabling Wi-Fi Features Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router. Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Source Settings Selecting the Universal Print Settings Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).
2. Slide the edge guides outward. Note: If you are using legal-size paper or larger, press the button and extend the paper cassette.
3. Slide the front edge guide to your paper size. 4. Do one of the following: • Insert paper in the cassette with the glossy or printable side facedown and slide it against the front edge guide. Note: Make sure the paper is loaded against the front edge guide and not sticking out from the rear of the cassette.
• Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown. Note: Load envelopes only in paper cassette 1. • Load a sheet of loose-leaf or other paper with holes as shown.
Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6. Keep the cassette flat as you insert it.
Note: The paper may slide forward slightly as you insert the cassette. This is normal. 7. If prompted by the product's LCD screen, select the size and type of the paper you loaded and select Close. 8. Extend the output tray and open its extension. Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown.
Double-sided Printing Capacity Borderless Paper Type Compatibility Parent topic: Loading Paper Related references Paper Specifications Paper Loading Capacity See the table here for the loading capacity of the paper cassettes. Paper type Loading capacity Cassette 1 (upper cassette) Plain paper Copy paper High-quality plain paper Letterhead paper Recycled paper Colored paper Pre-printed paper Cassette 2 (lower cassette) Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.
Paper type Loading capacity Envelopes Cassette 1 (upper cassette) Cassette 2 (lower cassette) 10 envelopes — 1 Automatic and manual 2-sided printing supported; load up to 30 sheets for manual 2-sided printing 2 Manual 2-sided printing supported; load up to 30 sheets 3 Manual 2-sided printing supported; load 1 sheet at a time 4 If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time.
Paper type Epson Presentation Paper Matte Size Double-sided Printing Capacity Auto Manual Letter (8.5 × 11 inches [216 × 279 mm]) and smaller — — No. 10 (4.1 × 9.
• Epson Premium Presentation Paper Matte Borderless Paper Sizes • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • 16:9 wide (4 × 7.1 inches [102 × 181 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) Parent topic: Loading Paper in the Cassette Available Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales).
Paper Type Size Part number Sheet count Epson Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041808 40 S041727 100 16:9 wide (4 × 7.1 inches [102 × 181 mm]) S042109 20 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.
For this paper Select this paper Type or Media Type setting Pre-printed paper Preprinted High-quality plain paper High-quality plain paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation P
You see a screen like this: 3. Select Paper Size. 4. Select the paper size you loaded. 5. Select Paper Type. 6. Select the paper type you loaded. 7. Select Favorite Paper Settings to choose from a list of commonly used paper settings. 8. Select to choose another paper source or exit. Paper Type Settings - Control Panel Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded.
Paper type loaded Paper Type setting Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem.
3. Select one of these Auto Error Resolver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. • Turn off this setting to display an error message and stop printing if an error occurs. 4. Select the Paper Source Settings options you want to use. 5. When you are finished, press the home button to exit.
2. Select Settings > General Settings > Printer Settings > Universal Print Settings. You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Loading Paper Universal Print Settings Options Select the universal print setting options you want to use for your print jobs.
Universal Print Settings option Available settings Description Check Paper Width On Off Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
1. Open the document cover.
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place.
Placing Originals in the Automatic Document Feeder You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). You can also use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the Automatic Document Feeder specifications before loading them. Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.
2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the Copy, Scan, and Fax screens lights up.
4. Slide the ADF edge guide against the originals, but not too tightly. ADF Original Document Specifications Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing ADF Original Document Specifications You can load original documents that meet these specifications in the ADF.
Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 17 to 24 lb (64 to 95 g/m²) Approximately 50 sheets (Legal size: 10 sheets) Legal (8.5 × 14 inches [216 × 356 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) A5 (5.8 × 8.2 inches [148 × 210 mm]) B5 (7.2 × 10.1 inches [182 × 257 mm]) Caution: Do not load the following types of originals in the ADF, or they may be damaged or may damage the scanner.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4.
6. Change any of the displayed settings as necessary. 7. Select Advanced to view and change additional copy settings, if necessary. 8. Select Preview to preview your copy on the LCD screen. 9. Select Preset to save your copy settings. 10. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel.
Copying option Available settings Description Density Varying levels Adjusts the lightness or darkness of copies Reduce/Enlarge 100% Copies the original at its full size Auto Fit Page Automatically sizes the image to fit the paper size you selected 45%->195% and other conversions Automatically converts from one size to another 1>1-Sided Select to make 2-sided copies.
Copying option Available settings Remove Shadow Off On Remove Punch Holes Off ID Card Copy Off Description Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Select On to erase the binding holes on a document On On Borderless Copy Off On Select On to copy both sides of an ID card onto one side of a sheet of paper Adjusts the amount to expand the original photo when printing borderless photos Standard
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use.
5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 7. Select the orientation of your document.
Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document.
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings.
3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
4. Click the Extended Settings button. You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Separator Page Before each document, prints a separator page containing the title, user, date, and time. Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock.
Locked Setting Options Parent topic: Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings.
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window: 3.
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4.
5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
Printing on a Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation.
7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu.
9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want to use. 12. Select any of the available print options.
Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.
1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also select a custom setting to create a custom paper size, but the Quality setting will be limited to Normal. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing.
Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management.
Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4.
Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting.
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock.
You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume. • To pause printing for all queued print jobs, click Pause or Pause Printer. • To display other printer information, click Settings or Supply Levels.
Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print. • Open a web browser and enter chrome://devices in the address bar. Skip to step 4. • If you see a registration confirmation screen instead, click Register. 4. Click Add Device. 5. Click the Register button that appears next to your product. 6. Click Register on the confirmation screen.
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning with Document Capture Pro or Document Capture Scanning in Epson Scan 2 Scanning Special Projects Creating Contacts for Scanning Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Note: You can also scan using Document Capture Pro (Windows) or Document Capture (Mac).
You see a screen like this: 5. Select one of the following Scan to options: • Network Folder/FTP saves your scan file to a specified folder on a network. • Email lets you send scanned files through a pre-configured email server. • Document Capture Pro lets you scan over a network using your saved job settings in Document Capture Pro or Document Capture. Note: You cannot use this option to scan an image to Document Capture or Document Capture Pro when your product is connected to your computer's USB port.
Parent topic: Starting a Scan Related tasks Using Presets Entering Characters on the LCD Screen Using Epson Scan to Cloud Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control panel. You need to have a preconfigured email server before you can scan to email.
4. Select Email. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from the Contacts list. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press OK. • Select History to choose an email address from your recent scan history. • Select an email address from any displayed frequent contacts. 6. Select Scan Settings. 7. Select File Format to choose the file format for your scan. 8.
Selecting the Date and Time Configuring Email Server Settings Related topics Placing Originals on the Product Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder using your product's control panel. You can either enter the folder path directly on the product's control panel or select a folder from the Contacts list. Note: Make sure the date and time are set correctly before using this feature. 1. Place your original on the product for scanning.
You see a screen like this: 5. Do one of the following: • Select Contacts and choose a saved location from the Contacts list. • Select Keyboard, then select the Communication Mode field and select Network Folder (SMB) or FTP. Then select the Location field and enter the folder location, and press OK. Enter other information as necessary. Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected: • SMB: \\host name\folder • F
Related tasks Entering Characters on the LCD Screen Creating Contacts for Scanning Selecting the Date and Time Related topics Placing Originals on the Product Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture You can view, change, or add available default scan settings when you scan using the Document Capture Pro option on the product control panel. You do this by accessing the scan jobs in the Document Capture Pro (Windows) or Document Capture (Mac) program. 1.
5. Select the jobs that you want to assign to any of the pull-down menus. You can now use the added scan jobs when you scan from the product control panel. 6. Click OK, then click OK again. Parent topic: Starting a Scan Using the Product Control Panel Related tasks Scanning with Document Capture Pro or Document Capture Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected.
Scan to setting Available options Description Edit Location Communication Mode Lets you select Network Folder (SMB) or FTP Location Lets you enter a folder path in which to save scanned images User Name Lets you enter a user name for the selected folder path Password Lets you enter a password for the selected folder path Connection Mode Lets you select the connection mode Port Number Lets you enter a port number Contacts — Select an email address or folder path to send or save scanned imag
Scan to setting Available options Description Scan Area Letter Select the page size for documents, then select the orientation of the original A4 Legal Half Letter Envelope #10 5×7 4×6 8 × 10 Original Type Auto Cropping Select for photos with dark edges Max Area Select for most photos Text Specifies the type of original you are scanning Text & Image Photo Density –4 to +4 Adjusts the lightness or darkness of scanned images.
Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 135
Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 137
Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see a window like this: 2. Click the Scan icon.
You see a window like this: 3. If you want to use a scan job that you created instead, select it from the Job list in the Document Capture Pro or Document Capture window, click the Start Job button, and skip the rest of these steps. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 5. If you want to select detailed scan settings, do one of the following: • Windows: Click Detailed Settings.
6. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 7. Check the scanned images and edit them as necessary. 8. Click one of the Destination icons to choose where to save your scanned file. Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using. 9. Select settings as necessary, then click OK, Send, or Print to save the scanned file.
You see this window: 142
2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary. 5.
12. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings. 13. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 14. Click Scan. The product scans your original and saves the scanned file in the location you specified.
Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs. Color Enhance Enhances the shades of the color you select in the scanned image. This setting is available only if you select Grayscale or Black & White as the Image Type setting.
Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR. 1. Load your original in the product for scanning. 2. Start Epson Scan 2. 3. Select your scan settings. 4. Click Preview and adjust the area you want to scan, if necessary. 5. If you are using the ADF, reload the ejected original. 6.
TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.tif) A TIFF file format when multiple pages are saved to the same file, allowing you to edit the images using a compatible program. PDF (*.pdf) A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file. Searchable PDF (*.
Parent topic: Scanning in Epson Scan 2 Scanning Special Projects Your product's scanning software offers various options to help you quickly complete special scan projects. Scanning to a SharePoint Server or Cloud Service Scanning Multi-Page Originals as Separate Files Parent topic: Scanning Scanning to a SharePoint Server or Cloud Service You can use Document Capture Pro to upload scanned images to a SharePoint server or a cloud service. 1.
You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file.
• Microsoft SharePoint server (Windows only) Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using. 6. Select your Destination settings. Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture Pro or Document Capture for details. 7. Select any other scan settings as necessary, and click Send.
You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Open the File menu and select Batch Save. 7. Click File Name Settings. 8. Select Apply Job Separation and click Separation Settings. 9. Select the method you used to separate the originals, select a folder name specification and click OK. 10.
Your originals are saved into separate files as specified. Note: You can also create a scan job for scanning multi-page originals as separate scanned files. You can use the scan job when you scan with Document Capture Pro or when you scan using the Document Capture Pro option on the product control panel. Parent topic: Scanning Special Projects Creating Contacts for Scanning You can create a list of contacts for scanning to email or to a network folder or FTP. 1. Press the home button, if necessary. 2.
8. Select the number you want to use for the contact you are adding. 9. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press OK. 10. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press OK. (This field is optional.) 11. Do one of the following: • For an email contact, select the Email Address field, use the displayed keyboard to enter the address, and press OK.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data.
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment.
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings. Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
2. Select Settings. 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Scroll down and select Fax Setting Wizard. The Fax Setting Wizard screen appears. 6. Select OK. 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. 8. On the Your Phone Number screen, use the displayed keypad to enter your fax number, up to 20 characters.
10. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, select Yes and go to the next step. • If you did not connect an external telephone or answering machine, select No and go to step 12. (Receive Mode is automatically set to Auto; otherwise you cannot receive faxes.) 11. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to receive faxes manually.
3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX. You see a screen like this: 8. Select Use. 9. Select Access Code.
10. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. The number of rings should be higher than the number of rings your answering machine is set to for answering a call. 1. Press the home button, if necessary.
6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone.
3. Select General Settings 4. Scroll down and select Fax Settings. You see a screen like this: 5. Select the group of settings you want to change.
Print Settings - Fax Set the print options you want to use for incoming faxes in the Receive Settings > Print Settings menu. Setting Options Description Auto Reduction On Select to reduce the size of large received faxes to fit on the paper size in the selected paper source. Off Select to print large incoming faxes at their original size on multiple sheets, if necessary. Delete Print Data After Split Select how to split large incoming faxes across multiple sheets.
Setting Options Description Quiet Mode On Select On to reduce noise during printing. (Printing speed may be reduced.) Off Parent topic: Selecting Advanced Fax Settings Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes. Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes.
Setting Options Description Receive Mode Manual Lets you confirm whether an incoming fax should be printed; a telephone must be connected to the product Auto Automatically receives and prints faxes. All If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two or more phone numbers to the same line and assign different ring patterns to each.
Setting Options Description Direct Dialing Restrictions Off Does not restrict dialed fax numbers. On Allows faxing only to numbers stored in the contacts list or history. Enter Twice Requires you to enter fax numbers twice to prevent errors. Off Selects whether or not to display a recipient confirmation screen before a fax is sent. Confirm Address List On Backup Data Auto Clear Off Automatically erases sent or received fax data from your product's memory.
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product.
3. Select Contacts. You see a screen like this: 4. Press the Add Contact icon. 5. Select Add Contact. 6. Select the number you want to use for the contact you are adding. You see a screen like this: 7. Select the Contact field, use the displayed keyboard to enter the contact name (up to 30 characters), and press OK.
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press OK. (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number. You can enter up to 64 characters. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK. Parent topic: Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients.
You see a screen like this: 3. Select Contacts. 4. Press the Add Contact icon. 5. Select Add Group. You see a screen like this: 6. Select the number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press OK.
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press OK. (This field is optional.) 9. Select Contact(s) Added to the Group. You see your contacts list. 10. Select the number next to each contact you want to include in your group. A check mark appears next to each selected contact. 11. Select OK.
You see a screen like this: Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7. To add or delete a contact, select the number next to it. 8. Select OK.
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the • To delete a contact, select it in the list and click the icon. icon. 6. To import fax numbers from your Windows Address Book into the FAX Utility PC-FAX Phone Book, select Edit PC-FAX Phone Book.
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory.
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List.
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group Dial, enter a name, select your desired fax numbers, and click OK. 7. Repeat the previous steps as necessary to add all your speed dial or group dial entries. 8.
Note: You can send a black-and-white fax to up to 100 contacts or 99 groups at a time, or send a color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2Sided setting.
• Select from the contact list: Select Contacts to display the contact list. Select one or more contacts (select the contacts again to deselect it). You can also select the Search for Contacts field to search for recipients by name, index name, or entry number. Select Close when you are finished. • Select from the sent fax history: Select Recent to display the sent fax history. Select a recipient from the list.
Using Presets Related topics Placing Originals on the Product Setting Up Contacts Using the Product Control Panel Fax Sending Options While sending a fax, you can select Fax Settings and select these options.
Setting Options Description ADF 2-Sided Off Select On to enable 2-sided faxing from the ADF. The Direct Send option and color faxing are disabled when you turn on this setting. On Continuous Scan (ADF) Off Select On to have the product to ask if you want to scan another page after a document in the ADF has finished scanning On Direct Send Off Select On to send black-and-white faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory.
3. Select Fax. You see a screen like this: 4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select OK. 9. Select Send. Note: To cancel faxing, select Cancel. After scanning your originals, your product dials the number and sends the fax at the specified time.
1. Open the file you want to fax and select the print command. You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4.
If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - Mac You can send a fax from a Mac printing program using the FAX Utility.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6.
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product.
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax. Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue.
6. Select Receive to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
6. Select Close. 7. Enter the fax number you expect to receive the fax from. 8. Select Polling Rec to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen (Using the Inbox) You can save received faxes in your product's memory and view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Receive Settings.
6. Select Fax Output Settings. 7. Select Save to Inbox. 8. Set Save to Inbox to On. 9. Select Option When Memory is Full and choose an option. 10. Select Inbox Password Settings to set, change, or reset the password for the inbox. Note: You cannot set an Inbox password if you chose to print faxes when the inbox is full. 11. Press the 12. Select home button. . Enter the inbox password, if necessary. 13. Select the fax you want to view. You see the fax displayed on the screen. 14. Press the icon. 15.
Saving Faxes to an External USB Device You can save incoming faxes to an external USB device connected to your product. 1. Insert a supported external USB device into the product's USB port. 2. Press the home button, if necessary. 3. Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings. You see a screen like this: 4. Select Save to Memory Device 5. Select Yes to save the fax or Yes and Print to save and print the fax.
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected destination folder on your computer, select Notify me if new faxes exist in forwarding folders.
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel. 1. Select Fax. You see a screen like this: 2. Select the icon. 3. To check the history of faxes that have been sent, received, or saved, select Transmission Log and select the job you want to check.
Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log printed automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Press the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Fax Log Prints the fax log automatically.
Report Format Selects the amount of information on fax reports.
Using External USB Devices with Your Product Follow the instructions here to work with an external USB device connected to your product. Connecting a USB Device Disconnecting a USB Device Viewing and Printing from the LCD Screen Transferring Files on a USB Device Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
** If there are more than 999 files, the JPEGs will be displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, This PC, or Windows Explorer utility. Then right-click the name of your USB device (listed as a removable disk) and select Eject.
4. Do one of the following to select your photos: • In Tile View, select the thumbnail images of the photos you want to print. • In Single View, select the thumbnail image of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos, or select Tile View to return to the thumbnail image view and select additional photos. • To select all photos, select the menu icon and select Select All Images. 5. Select Proceed to Print. 6.
5. Do the following as necessary: • To print more than one copy, select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies (up to 99). • To change the print settings, select Basic Settings or Advanced and select the necessary settings. 6. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel, then select Cancel again to confirm.
Print settings Available options Description Layout Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image 20-up Prints 20 images on one page Index Prints thumbnail images with file information On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping Standard Provides good quality for most prints Best Provides the highest quality for special prints Date Various da
Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product.
You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product.
4. Select the folder that contains your files. 5. Drag the files you want to transfer to the desired folder on your computer or on your USB device. Note: Your product's LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it. Remove and insert the USB device to update the information.
Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge that is more than six months old if your printouts do not look their best, even after cleaning and aligning the print head.
Press the supply status button. You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer. 1.
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK.
Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3.
Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. 1. Turn on your product. • If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges need to be replaced and select How to.
3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
4. Before opening the new cartridge package, shake it gently four or five times. Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print.
6. Remove the yellow tape from the base of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place.
8. Lower the scanner unit and select Completed on the LCD screen. The print head moves to its home position and the printer starts charging the ink. This takes about 90 seconds. When you see a confirmation message on the screen, ink charging is finished. Caution: Never turn off the product while the power light is flashing or you will waste ink.
Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing. Note: You cannot print with expended color ink cartridges using your product's control panel.
7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document.
Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing. • Click Disable this feature to continue using the remaining black ink.
4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 5. Place the used maintenance box in the plastic bag that came with the new maintenance box.
6. Insert the new maintenance box into the holder and push it all the way in. 7. Press the tab on the maintenance box cover and reattach it.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check.
6. Select Start. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Cleaning.
You see a screen like this: 6. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 7. Select Yes. 8. Select Start to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again.
2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4. Click Start to begin the cleaning cycle.
5. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing.
You see a screen like this: 5. Select Print Head Alignment . 6. Select one of the following options: • Ruled Line Alignment if vertical lines in your printout are misaligned. • Vertical Alignment if your printout is blurry. • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 8.
• Vertical Alignment: For patterns 1 through 4, select the number representing the pattern with the least amount of separation or overlap. • Horizontal Alignment: Select the number representing the pattern with the least amount of separation or overlap. 9. Select Done. Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Cassette Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
You see a screen like this: 4. Scroll down and select Paper Guide Cleaning. 5. Select the paper source you want to clean. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. If you are using a cleaning sheet, repeat these steps up to 3 times. Note: If the paper is not clean after cleaning several times, try cleaning the other paper sources.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1. Turn off the product. 2. Unplug the power cord. 3.
5. Open the document cover.
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover.
8. Open the ADF cover.
9. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 10. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here.
Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Wait for the power light to go out, then unplug the power cable. 3. Disconnect any connected cables. 4. Remove all the paper from the product. 5. Close the output tray and paper support. 6. Remove any memory device inserted in the product. 7.
8. Secure the ink cartridge holder to the case with tape. 9. Lower the scanner unit. 10. Lower the control panel. 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
LCD screen message Condition/solution Paper Configuration is disabled. AirPrint is not available when the Paper Setup Auto Display Some features may not be available. setting is disabled. Change the Paper Setup Auto Display For details, see your documentation. setting to On. No dial tone is detected. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX.
Related topics Solving Paper Problems Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check.
You see a screen like this: 6. Select Start. The nozzle pattern prints. 7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstalling your printer software.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings. 3. Scroll down and select Restore Default Settings. You see a screen like this: 4.
Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems Product Does Not Turn On or Off If you cannot turn the product on or off, try these solutions: • If you cannot turn on your product, make sure the power cord is securely connected and hold down the power button a little longer. • If you cannot turn off your product, hold down the power button a little longer.
Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list.
3. Initialize your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router.
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation.
• Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing. If the link LED is off, try the following: • Make sure the Ethernet cable is securely connected to your product and to your router, access point, switch, or hub. • Try connecting your product to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable.
• If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted).
• Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product.
Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. • If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product. 4. Carefully follow all paper loading instructions and reload the paper.
5. Keep the cassette flat as you gently insert it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Paper Jam Problems in the Rear Cover If paper has jammed in the rear cover, follow the steps here to clear the jam. 1.
3. Carefully remove any jammed paper from inside the product. 4. Carefully remove any jammed paper from the duplexer. 5. Close the rear cover. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
3. Open the ADF cover. 4. Carefully remove any jammed pages.
5. Close the ADF cover, then raise the document cover. 6. Carefully remove any jammed pages. 7. Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
11. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Make sure the printer status is not offline or pending. • Run a product check to see if a test page prints.
• Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound. Right-click your product name, select Printing Preferences, and select your product name again if necessary. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and Printers and Faxes.) Right-click your product name, select Printing Preferences, and select your product name again if necessary. 2. Click the Maintenance tab. 3.
• Turn on any high speed settings in your product software. • Select a lower print quality setting. • Make sure the ink drying time has not been increased for double-sided printing. • Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • Always Spool RAW Datatype • Page Rendering Mode • Print as Bitmap If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1.
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application.
• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available. • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program.
• If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again.
• Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Loading Paper in the Cassette Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Related references Paper or Media Type Settings - Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Loading Paper in the Cassette Related topics Replacing Ink Cartridges and Maintenance Boxes Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Clean the paper path. Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.
Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Loading Paper in the Cassette Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product.
Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Loading Paper in the Cassette Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
Selecting Additional Layout and Print Options - Windows Related topics Replacing Ink Cartridges and Maintenance Boxes Solving Scanning Problems Check these solutions if you have problems scanning with your product.
Windows 10: Click and select EPSON > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure the correct product is selected.
Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for
Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your original straight when you scan it. If you are scanning from the ADF, try cleaning the ADF and scan again. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorted or blurry, try these solutions: • Make sure your original is not wrinkled or warped.
Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black). Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen.
Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working. • Make sure paper is loaded correctly in your product. • Make sure you have set up your header information and have not blocked your caller ID. Otherwise, your faxes might be rejected by the recipient's fax machine.
Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Viewing a Fax on the LCD Screen (Using the Inbox) Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port.
• If you set the product to save received faxes on a USB device, connect the selected USB device containing the save fax folder to the product. Once the faxes are saved on the USB device, they are deleted from the product's memory. Note: Make sure the USB device has enough available memory and is not write protected. • If the memory is full, try sending a monochrome fax using the Direct Send feature or sending your faxes in smaller batches.
Related references Fax Sending Options Basic Settings - Fax Related tasks Cleaning Your Product Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel. • Clean the scanner glass and document cover.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes are not automatically printed. Check the Receive Settings options on the product control panel and change them, if necessary.
Cannot Save Files on a USB Device If you cannot save files on a USB device connected to your product, try these solutions: • To save faxes on a USB device, create a folder in the Fax Output settings on the product control panel. • Make sure the device is not write-protected. • Make sure the device has enough available space. • Make sure memory devices are enabled on your product. • Make sure the device is compatible with the product.
Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic: Solving Problems Uninstalling Product Software - Windows You can uninstall and then re-install your product software to solve certain problems. 1. Turn off the product. 2. Disconnect any interface cables. 3. Do one of the following: • Windows 10: Click and select (Settings) > Apps > Apps & features. Then select the program you want to uninstall and select Uninstall. • Windows 8.
5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan and click Uninstall. • Windows 8.x/Windows 7/Windows Vista: Select Epson Scan and click Uninstall/Change. • Windows XP: Select Epson Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Windows Server 2012 • Windows Server 2008 R2 • Windows Server 2008 • Windows Server 2003 R2 • Windows Server 2003 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads.
Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) 3.5 × 5 inches (89 × 127 mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size No. 10 (4.1 × 9.
Single sheets 1 Top and sides: 0.12 inch (3 mm) 2 Reduced print quality area/top: 1.85 inch (47 mm) 3 Reduced print quality area/bottom: 1.77 inch (45 mm) Borderless 1 Reduced print quality area/top: 1.97 inch (50 mm) 2 Reduced print quality area/bottom: 1.
Envelopes 1 Sides: 0.12 inch (3 mm) 2 Top/bottom: 0.20 inch (5 mm) 3 Reduced print quality area/right: 0.71 inch (18 mm) 4 Reduced print quality area/left: 1.85 inch (47 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device CIS Effective pixels 10200 × 14040 pixels at 1200 dpi Document size Maximum: 8.5 × 11.
Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic: Technical Specifications Fax Specifications Fax type Black-and-white and color fax capability (ITU-T Super Group 3) Supported lines Standard analog (household) telephone lines PBX (Private B
Interface RJ-11 Phone Line RJ-11 Telephone set connection Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
Width Stored: 16.7 inches (425 mm) Printing: 16.7 inches (425 mm) Depth Stored: 15.3 inches (388 mm) Printing: 19.8 inches (503 mm) Weight 26.7 lb (12.1 kg) (without ink cartridges and power cord) Parent topic: Technical Specifications Electrical Specifications Power supply voltage 100 to 240 V Rated frequency range 50 to 60 Hz Rated current 0.6 to 0.4 A Power consumption Standalone copying: Approximately 20 W (ISO/IEC24712) Ready mode: Approximately 8.9 W Sleep mode: Approximately 1.
Interface Specifications Interface type Hi-Speed USB for computer Hi-Speed USB (for external USB device) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Related references USB Device File Specifications External USB Device Specifications Do not use devices with the following requirements: • Dedicated driver • Security settings (such as passwords, encryption, etc.
Security WPA-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal WEP (64/128 bit) Frequency range 2.4 GHz Maximum Radio-Frequency Power Transmitted 19.8 dBm (EIRP) Coordination modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Ethernet Standard IEEE802.3i/u (10BASE-T); use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference IEEE802.3u (100BASE-TX) IEEE802.
This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Telephone Equipment Safety Instructions Parent topic: Notices General Product Safety Instructions • Be sure to follow all warnings and instructions marked on the product. • Use only the type of power source indicated on the product's label. • Use only the power cord that comes with the product. Use of another cord may cause fires or shock. Do not use the cord with any other equipment. • Place the product near a wall outlet where the plug can be easily unplugged.
• Keep the product away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. • When connecting the product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable. • Do not touch the flat white cable inside the product.
• Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water. • Do not put your hand inside the product or touch any cartridges during printing. • Install a new ink cartridge immediately after removing an expended one. Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing.
• If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support. • Do not subject your product to sudden changes in temperature or humidity; this may cause condensation to develop inside the LCD screen and degrade its performance.
telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax machine, click the link below for instructions on entering fax header information.
CAN ICES-3(B)/NMB-3(B) Le présent produit est conforme aux spécifications techniques applicables d’Innovation, Sciences et Développement économique Canada. L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de dispositifs qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme des IES de tous les dispositifs n’excède pas cinq.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way, Long Beach, CA 90806 (the "Epson Address").
arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. The arbitrator's award is binding and may be entered as a judgment in any court of competent jurisdiction. You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by telephone shall take place in a location reasonably accessible from your primary residence, or in Orange County, California, at your option.
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section 1.
Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
