User Guide
Table Of Contents
- Contents
- Product Basics
- Using the Control Panel
- Product Parts Locations
- Checking for Software Updates
- Using Power Saving Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Using Google Cloud Print
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Printing and Scanning with NFC from Your Android Device
- Wi-Fi or Wired Networking
- Loading Paper
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Locking Printer Settings - Windows
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing on a Mac
- Printing From a Chromebook
- Cancelling Printing Using the Product
- Printing with Windows
- Scanning
- Starting a Scan
- Scanning with Document Capture Pro or Document Capture
- Scanning in Epson Scan 2
- Scanning Special Projects
- Creating Contacts for Scanning
- Faxing
- Using External USB Devices with Your Product
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Product Status Messages
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Scanned Image Colors Do Not Match Original Colors
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Solving USB Device Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Scanning Specifications
- Fax Specifications
- Ink Cartridge Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- External USB Device Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- Notices
263
Paper Ejection Problems
Parent topic: Solving Problems
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• Make sure the paper cassette is inserted all the way in the printer.
• If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides.
Make sure the paper stack is not above the tab on the edge guides inside the cassette.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• Do not load more than the recommended number of sheets.
• Make sure your paper meets the specifications for your product.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Cassette
Paper Jam Problems in the Rear Cover
Document Jams in the Automatic Document Feeder
Paper Jam Problems in the Cassette
If paper has jammed in the cassette, follow the steps here to clear the jam.
1. Cancel the print job, if necessary.