WF-2750 User's Guide
Contents WF-2750 User's Guide............................................................................................................................... 13 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights .......................
Using Windows 10 Mobile Printing .................................................................................................... 34 Using Epson Print and Scan App with Windows Tablets ................................................................... 34 Wi-Fi Networking ....................................................................................................................................... Wi-Fi Infrastructure Mode Setup....................................................................
Copying ...................................................................................................................................................... 74 Copying Documents or Photos........................................................................................................... 74 Copying Options................................................................................................................................. 75 Printing from a Computer .......................................
Selecting Printing Preferences - OS X......................................................................................... Printing Preferences - OS X.................................................................................................... Printing Your Document or Photo - OS X..................................................................................... Checking Print Status - OS X ..................................................................................................
Setting Up Fax Features .................................................................................................................. Setting Up Fax Features Using the Product Control Panel .......................................................... Selecting Your Country or Region........................................................................................... Selecting the Date and Time...................................................................................................
Receiving Faxes Automatically.................................................................................................... 194 Receiving Faxes Manually........................................................................................................... 194 Receiving a Fax by Polling .......................................................................................................... 194 Replacing Ink Cartridges ...............................................................................
Product Status Messages ................................................................................................................ Running a Product Check ................................................................................................................ Resetting Control Panel Defaults ..................................................................................................... Solving Setup Problems ................................................................................
Incorrect Characters Print............................................................................................................ 260 Incorrect Image Size or Position .................................................................................................. 261 Slanted Printout ........................................................................................................................... 261 Solving Print Quality Problems .............................................................
OS X System Requirements............................................................................................................. Scanning Specifications ................................................................................................................... Automatic Document Feeder (ADF) Specifications .......................................................................... Fax Specifications .................................................................................................
WF-2750 User's Guide Welcome to the WF-2750 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
Control Panel Buttons and Lights 1 The 2 The 3 The 4 The 5 The LCD screen 6 The arrow buttons and the OK button 7 The 8 The numeric keypad 9 The Contacts button 10 The B&W button 11 The Color button power button and light home button Redial/Pause button Stop/Reset button back button Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status.
Icons Description Originals are detected in the ADF (Automatic Document Feeder) Wi-Fi network error has occurred or the product is searching for a connection Wi-Fi connection has been established; the number of bars indicates the connection's signal strength Ad hoc connection has been established Wi-Fi Direct mode connection has been established Simple AP mode connection has been established Not connected to a Wi-Fi network Simple AP and Wi-Fi Direct modes are disabled An Eco Mode setting is enabled Paren
3. Press the OK button to select a menu item. 4. Press the home button to return to the Home screen, or press the previous screen. back button to return to the Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To enter uppercase or lowercase letters, numbers, or symbols, press the corresponding button on the numeric keypad to scroll through characters.
You see a screen like this: 2. Press the down arrow button, select Common Settings, and press the OK button. 3. Press the down arrow button, select Language, and press the OK button. 4. Select a language and press the OK button. Parent topic: Using the Control Panel Turning Off Control Panel Sounds You can turn off the sound heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Press the up or down arrow button, select Setup, and press the OK button. 3.
You see a screen like this: 2. Press the down arrow button, select Common Settings, and press the OK button. 3. Select LCD Contrast and press the OK button. 4. Press the up or down arrow button to adjust the screen contrast. 5. Press the OK button to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Top and Front 1 ADF cover 2 Automatic Document Feeder (ADF) input tray 3 Edge guide 4 ADF output tray 5 Paper cassette 20
1 Document cover 2 Scanner glass 3 Control panel Parent topic: Product Parts Locations 21
Product Parts - Paper Path 1 Output tray and extensions 2 Edge guides 3 Paper cassette 4 Paper stopper Parent topic: Product Parts Locations 22
Product Parts - Inside 1 Scanner unit 2 Cartridge holder (do not remove) Parent topic: Product Parts Locations 23
Product Parts - Back 1 Rear cover 2 USB port 3 AC inlet 4 LINE port 5 EXT port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
Note: The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the up or down arrow button, select Eco Mode, and press the OK button. You see a screen like this: 2. Select On and press the OK button. 3. Press the up arrow button. 4. Change settings as necessary. 5. Press the OK button to exit.
You see a screen like this: 4. Use the numeric keypad to enter the number of minutes. 5. Press the left or right arrow buttons to move the cursor as necessary. 6. Press the OK button. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1. Press the down arrow button, select Setup, and press the OK button. You see a screen like this: 2.
Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe. Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive. 1.
5. Enter the email address and optional access key of your Epson product during Remote Print setup. 6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.
Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website.
6. Click Register. 7. Select the checkbox to agree to the Usage Advisory and click Next. 8. Click OK to launch the sign-in page. A separate browser window opens. 9. Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions. 10. Click Finish printer registration to complete setup and print a test page.
5. Click the Register button that appears next to your product. 6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation message. 7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access.
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print. 1. Connect your Epson product to your wireless network. See the link below. 2. On your Android device, download the Epson Print Enabler plug-in from Google Play. 3.
Related topics Wi-Fi Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below. 2.
Related topics Wi-Fi Networking 35
Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings From the Control Panel Parent topic: Wi-Fi Networking Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel.
4. Enter your wireless password using the numeric keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To enter uppercase or lowercase letters, numbers, or symbols, press the corresponding button on the numeric keypad to scroll through characters. • To move to the next character, press the right arrow button. • To delete the previous character, press the left arrow button. 5.
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and a computer or other devices without a wireless router or access point. 1. Press the up or down arrow button, select Wi-Fi Setup, and press the OK button. You see this screen: 2. Press the down arrow button, select Wi-Fi Direct Setup, and press the OK button. 3. Press the down arrow button, select Connection Setup, and press the OK button. 4.
6. Enter a Wi-Fi Direct password using the numeric keypad. Note: Your password must be at least 8 and no more than 22 characters long. • To enter uppercase or lowercase letters, numbers, or symbols, press the corresponding button on the numeric keypad repeatedly to scroll through characters. • To move to the next character, press the right arrow button. • To delete the previous character, press the left arrow button. 7. Press the OK button when you’re finished entering your password.
You see the connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode is not enabled. Repeat these steps to try again.
2. Press the down arrow button, select Push Button Setup (WPS), and press the OK button. 3. Follow the instructions on the LCD screen to complete WPS setup. 4. Press the back button to return to the Home screen. If the network connection is successful, the LCD screen.
4. Press the down arrow button, select Print Status Sheet, and press the OK button. 5. Press one of the Start buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router. Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
You see this screen: 2. Press the down arrow button, select Disable Wi-Fi, and press the OK button. 3. Press the up arrow button to disable Wi-Fi.
Loading Paper Before you print, load paper for the type of printing you will do.
2. Pull out the paper cassette. 3. Slide the edge guides outward.
Note: If you are using legal-size paper or larger, press the button and extend the paper cassette. 4. Slide the edge guide to your paper size.
5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides and do not load too much paper in the cassette.
7. Gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and press the OK button.
9. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load the printable side facedown. • Load letterhead or pre-printed paper top edge first.
Loading Paper for Photos in the Cassette You can print photos on a variety of paper types and sizes. You can load photo paper in these sizes: 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × 178 mm), 8 × 10 inches (203 × 254 mm), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Letter (8.5 × 11 inches [216 × 279 mm]). 1. Close the paper stopper and output tray, if necessary.
2. Pull out the paper cassette. 3. Slide the edge guides outward.
4. Slide the edge guide to your paper size. 5. Load photo paper, short edge first and printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
6. Slide the edge guides against the paper, but not too tightly. Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides and do not load too much paper in the cassette. 7. Gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and press the OK button.
9. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your photo faces. • Load the printable side facedown. • Do not load paper above the arrow mark inside the edge guide.
Loading Envelopes in the Cassette You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). 1. Close the paper stopper and output tray, if necessary. 2. Pull out the paper cassette.
3. Slide the edge guides outward. 4. Load envelopes printable side down and flap edge right as shown. Caution: To prevent paper feeding problems, make sure you do not load too many envelopes in the cassette. 5. Slide the edge guides against the envelopes, but not too tightly.
Note: Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette. 6. Gently insert the paper cassette. Note: The envelopes may slide forward slightly as you insert the cassette. This is normal. 7. When prompted by the product's LCD screen, select Envelope #10 for the Paper Size and Envelope for the Paper Type, and press the OK button.
8. Extend the output tray and open the paper stopper. Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. • Do not load envelopes that are curled, folded, or too thin.
Paper type Loading capacity Plain paper - Legal (8.
Paper Type Part number Sheet count Epson Ultra Premium Presentation Letter (8.5 × 11 inches Paper Matte [216 × 279 mm]) S041341 50 Epson Premium Presentation Paper Matte Double-sided Letter (8.5 × 11 inches [216 × 279 mm]) S041568 50 Epson Premium Presentation Paper Matte 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.5 × 11 inches [216 × 279 mm]) S041257 50 S042180 100 Legal (8.5 × 14 inches [216 × 356 mm]) S041067 100 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Semi-gloss 4 × 6 inches (102 × 152 mm) S041982 40 Letter (8.5 × 11 inches [216 × 279 mm]) S041331 20 Epson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches Sheets [210 × 297 mm]) S041106 10 Epson Iron-on Cool Peel Transfer paper S041153 10 Letter (8.5 × 11 inches [216 × 279 mm]) Parent topic: Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes.
Paper or Media Type Settings - Printer Software For this paper Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss P
5. Select the paper type you loaded and press the OK button. 6. Press the back button. 7. Press the up or down arrow button, select Printer Settings, and press the OK button. 8. Press the OK button again to select Paper Source Settings. 9. Select the paper source settings you want to use and press the OK button. 10. Press the home button to return to the home screen.
Paper Source Options Select the paper source options you want to use for all print jobs. Paper Source option Available settings Description A4/Letter Auto Switching On (Auto) If Letter or A4-size paper is selected for printing and the selected paper size is not loaded, the product attempts to print on an alternate paper size (Letter for A4, or A4 for Letter).
You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the back button to return to the Home screen. Universal Print Settings Options Parent topic: Loading Paper Universal Print Settings Options Select the universal print settings you want to use. Universal Print Settings option Available settings Description Top Offset — Adjusts the top or left margin. — Adjusts the top or left margin of the back page when performing double-sided printing.
Universal Print Settings option Available settings Description Skip Blank Page On Select On to skip blank pages automatically.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 1.
Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. 3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF).
2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the LCD screen appears.
4. Slide the ADF edge guide against the originals, but not too tightly.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto these sizes and types of paper: Paper Type Paper Size Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) Epson Photo Paper Glossy Letter (8.
You see a screen like this: 6. To print more than one copy, press a number key or the up or down arrow button. 7. Press the OK button to view and change additional copy settings, if necessary. Then press the back button. 8. When you are ready to copy, press one of the Note: To cancel printing, press the Start buttons. Stop/Reset button or select Cancel.
Copying option Available settings Description Layout With Border Leaves a small margin around the image or document Borderless Expands the image to the edge of the paper (slight cropping may occur) 2-up Copies multiple page documents onto one sheet. After selecting either one of these options, select Settings and change the Document Orientation setting if necessary.
Copying option Available settings Description Dry Time Standard Provides longer drying time for 2-sided copies, if smudges or marks appear on the front of the paper when you print on the second side Long Longer Parent topic: Copying 77
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting and the Quality setting will be set to Standard. 5.
6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: • To print a color document or photo, select the Color setting.
Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper. Standard For everyday text and image printing. Standard - Vivid For text and graphics with good quality and print speed. High For photos and graphics with high print quality.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge. • Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper on the short edge.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document.
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab.
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1.
4. Click the Extended Settings button. You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing.
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To see print jobs waiting to print or to cancel printing, click Print Queue. • To close the status window, click OK. • To check ink status, click Show Ink Levels.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.
You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
Selecting Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu.
You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11. Select any of the available print options.
Print Quality Options - OS X You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen. Draft For draft printing on plain paper. Normal For everyday text and image printing. Normal - Vivid For everyday text and image printing with good quality and print speed. Fine For text and graphics with good quality and print speed.
Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting.
Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of OS X you are using. 1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3.
Related tasks Selecting Basic Print Settings - OS X Double-sided Printing Options and Adjustments - OS X You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job. Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - OS X Parent topic: Printing with OS X Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove redeye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. Permit temporary black printing Allows you to print using black ink when color ink is expended.
Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.
Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your version of OS X: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume.
Scanning You can scan original documents or photos and save them as digital files. Starting a Scan Selecting Epson Scan Settings Scanning with OS X Using Image Capture Starting a Scan from a Smart Device Starting a Scan After placing your original documents or photos on your product for scanning, start scanning using one of these methods.
The scan options are displayed: 3. Press the up or down arrow button to select a scan option and press the OK button. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer saves your scan as a JPEG file to your computer or as an image capture in OS X. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Related tasks Using Epson Scan to Cloud Related topics Placing Originals on the Product Changing Default Scan Button Settings You can view or change the default scan settings your product uses when you scan to your computer using the product buttons. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click , select All apps, select EPSON Software, and select Event Manager. • Windows 8.x: Navigate to the Apps screen and select Event Manager.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON or EPSON Software and click EPSON Scan. • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture 118
Related topics Placing Originals on the Product Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it.
Related topics Placing Originals on the Product Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan. Scan Modes Selecting the Scan Mode Scanning in Office Mode Scanning in Professional Mode Image Preview Guidelines Scan Resolution Guidelines Selecting Scan File Settings Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings.
Parent topic: Selecting Epson Scan Settings Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary. 1. Start Epson Scan and select Office Mode as the Mode setting.
You see this window: 2. Select the Document Source setting indicating where you placed your original. Note: If you are using the ADF, remove any documents from the scanner glass.
3. Select the Size and Orientation settings that match your original. 4. To allow Epson Scan to detect and correct any skew in your original, select Correct Document Skew. 5. To rotate your original in your scan, select a Rotate setting. 6. Select the Image Type setting that matches your original. 7. Select the Resolution setting you want to use for your scan. 8. Click the Preview button. Epson Scan previews your original and displays the result in a separate Preview window. 9.
Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning. ADF Selects the Automatic Document Feeder as the location where the originals are placed on your product for scanning. Auto Detect Automatically detects where the originals are placed on your product for scanning. Parent topic: Scanning in Office Mode Selecting a Scan Area - Office Mode You can select a specific area in your preview image to include in your scanned image.
1. In the Preview window, click the preview image. Auto Locate icon to create a marquee (dotted line) on the 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • To create additional marquees (up to 50, if available), click the existing marquee and paste it on the preview image. Copy Marquee icon to copy the Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan.
Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode. Not all adjustment settings may be available, depending on other settings you have chosen. Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments beneath the checkbox. Not all adjustment settings may be available, depending on the Image Type setting. Unsharp Mask Makes the edges of certain image areas clearer.
Skip Blank Pages Ensures that your product does not scan pages that contain no text or images. Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select. Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of the overall scanned image.
You see this window: 130
2. Select the Document Type setting that matches your original, such as Reflective for documents or photos. 3. Select the Document Source setting indicating where you placed your original. Note: If you are using the ADF, remove any documents from the scanner glass. 4. Select the specific type of original you are scanning as the Auto Exposure Type setting: Document or Photo. 5. Select the details of your original and how you want it scanned as the Image Type setting. 6.
Scan Resolution Guidelines Related tasks Selecting Scan File Settings Scanning in Office Mode Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning. ADF Selects the Automatic Document Feeder as the location where the originals are placed on your product for scanning.
1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the image.
• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edges where you want them. (Hold down the Shift key as you resize the marquee to retain the same width/height proportions.) • Normal preview: To create additional marquees (up to 50, if available), click the Marquee icon to copy the existing marquee and paste it on the preview image. • To delete a marquee, click the marquee, then click the Copy Delete Marquee icon.
Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.
Saturation Adjusts the density of colors in the overall image. Color Balance Adjusts the balance of colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. (For advanced users only.) Click the to access the settings.
A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file.
4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save, and click OK. Then adjust the marquee on the preview image. The marquee is automatically proportioned for your custom scan size.
6. To use additional sizing tools, click the + (Windows) or and select options as desired. (OS X) icon next to the Target Size setting • Scale: Reduces or enlarges your image by the percentage you enter. • Trimming: Turns automatic image cropping on or off. • Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust it without constraint.
If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Selecting Scan File Settings You can select the location, name, and format of your scan file on the File Save Settings window. You can also select various optional settings that control how Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window. 1.
• Click the Other button, click the Browse or Choose button, and select a folder. 2. If you want to change the default name for your scanned image, click Edit and select the options you want. 3. Select the file format you want to use in the Image Format Type menu. 4. If your file format provides optional settings, click the Options button to select them. 5. Choose any of the optional settings you want to use by selecting their checkboxes. 6. Click OK.
• If you need to delete or reorder the scanned pages, click Edit page. Delete or reorder the pages using the icons that appear on the bottom of the editing window. When you are finished, click OK. Note: If you installed an OCR (Optical Character Recognition) program, you may see a screen indicating the program is converting your page to text. Wait until the program re-scans the page and close the program, if necessary.
Show this dialog box before next scan Select to have the File Save Settings window appear automatically before you scan (in certain Epson Scan modes). Open image folder after scanning Select to have Windows Explorer or OS X Finder automatically open to the folder where your scanned image is saved after scanning.
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary.
5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan. Your scanned file is saved in the folder you selected. Available Scan Settings - OS X Image Capture Parent topic: Scanning Related topics Placing Originals on the Product Available Scan Settings - OS X Image Capture You can select these scan settings in your imaging editing application for OS X, if available.
1. Download the Epson iPrint app from your device's app store or from Epson's website. 2. Place your original on the scanner. 3. Open the Epson iPrint app and select your product. 4. Select the scan settings and scan your original. 5. Save your scanned image to a file or cloud location.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data.
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment.
DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem 151
ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router 152
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings. Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up.
Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Press the up or down arrow button, select Setup, and press the OK button. 3. Select Common Settings and press the OK button. You see this screen: 4. Select Country/Region and press the OK button. 5.
You see a screen like this: 5. Select the date format you want to use. 6. Use the numeric keypad to enter the current date and press the OK button . 7. Select the time format you want to use and press the OK button. 8. Use the numeric keypad to enter the current time and press the OK button. 9. Select Date/Time Settings and press the down arrow button. 10. Select Daylight Saving Time and press the OK button. 11.
2. Press the up or down arrow button, select Setup, and press the OK button. 3. Select Fax Settings and press the OK button. You see this screen: 4. Select Fax Setting Wizard and press the OK button. 5. Press the up arrow button to start setting up your fax settings. 6. Use the numeric keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Press the OK button when you are done. 7.
• If you did not connect an external telephone or answering machine, press the down arrow button and go to step 11. 10. Do one of the following: • If you connected an external telephone or answering machine to the product's EXT port, press the up arrow button to receive faxes manually or press the down arrow to receive them automatically. Note: If you have connected an external answering machine and selected to receive faxes automatically, make sure the Rings to Answer setting is correct.
Selecting the Line Type If you connect the product to a PBX (Private Branch Exchange) phone system or terminal adapter, you must change the product's line type. PBX is used in office environments where an external access code such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched Telephone Network), which is a standard phone line, similar to the one in your home. 1. Press the home button, if necessary. 2.
8. To select an access code number (9 for example), use the numeric keypad to enter the code number and press the OK button. Parent topic: Setting Up Fax Features Using the Product Control Panel Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. The number of rings should be higher than the number of rings your answering machine is set to for answering a call. 1.
1. Press the home button, if necessary. 2. Press the up or down arrow, select Setup, and press the OK button. 3. Select Fax Settings and press the OK button. You see this screen: 4. Select the group of settings you want to change. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Basic Settings - Fax Receive Settings - Fax Security Settings - Fax Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes.
Setting Options Description Dial Tone Detection On Automatically dials the number you enter for faxing when the product detects a dial tone. Off Turns off automatic dial tone detection, which may be necessary if the product is connected to a PBX (Private Branch Exchange) or a TA (Terminal Adapter). The product may drop the first digit of a fax number and send the fax to the wrong number. PSTN Selects a standard phone line (Public Switched Telephone Network).
Setting Options Description Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax. If Receive Mode is set to Auto and an answering machine is connected to the product, make sure this setting is set higher than the number of rings your answering machine is set to for answering a call. Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product (if the Receive Mode is set to Auto).
You see a screen like this: 3. Press the OK button to enter the Fax Menu. 4. Select Fax Report, and press the OK button. 5. Select the report you want to print, and press one of the Start buttons. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Report Options Fax Report Options Select the fax report or list you want to print. Fax Settings List Print a list of the current fax communication settings. Fax Log View or print a report on recent fax transmissions.
1. Do one of the following: • Windows 10: Click and select All apps, then select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.
You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility - OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X. 1.
2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility ? icon.
Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product.
You see a screen like this: 4. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry and press the OK button. 6. Use the buttons on the numeric keypad to enter the number you want to use for the contact, such as 1. Then press the OK button.
You see a screen like this: 7. Use the buttons on the numeric keypad to enter the contact name (up to 30 characters). Press a button on the keypad repeatedly to scroll through characters (uppercase, lowercase, or numbers). Press the right arrow button to move to the next character. Press the left arrow button to delete incorrect characters. Press the OK button when finished. 8. Use the buttons on the numeric keypad to enter the fax number (up to 64 characters). Press the OK button when finished.
You see a screen like this: 3. Press the Contacts button. 4. Select the contact you want to edit or delete, and press the right arrow button. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and press the up arrow button on the confirmation screen. • To edit the contact, select Edit, and follow the on-screen instructions.
2. Press the up or down arrow button, select Fax, and press the OK button. You see a screen like this: 3. Press the Contacts button. 4. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Group and press the OK button.
You see a screen like this: 6. Use the buttons on the numeric keypad to enter the number you want to use for the group, such as 1. Then press the OK button. 7. Use the buttons on the numeric keypad to enter the group name (up to 30 characters). Press a button on the keypad repeatedly to scroll through characters (uppercase, lowercase, or numbers). Press the right arrow button to move to the next character. Press the left arrow button to delete incorrect characters. Press the OK button when finished.
You see a screen like this: 3. Press the Contacts button. You see a screen like this: 4. Select the group you want to edit and press the right arrow button.
5. Do one of the following: • To delete the group, press the down arrow button, select Delete, and press the OK button. • To edit the group, select Edit, and follow the on-screen instructions. You see a list of the contacts in your group. 6. To add or delete a contact, press the * button on the numeric keypad. 7. Press the OK button to save the settings.
You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.
You see this window: 4. Select Speed Dial/Group Dial List.
You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. icon. To delete an entry, select it and click the 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group, enter a name, select your desired fax numbers, and click OK. 7. Repeat the previous steps as necessary to add all your speed dial or group dial entries. 8.
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined. 1. In the Apple menu or the Dock, select System Preferences.
You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group Dial, enter a name, select your desired fax numbers, and click OK. 7.
Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
You see a screen like this: 4. Do one of the following: • Enter the fax number using the buttons on the numeric keypad. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. • Press the Contacts button, select one or more recipients from the list, and press the OK button. • Press the Redial/Pause button to redial the last dialed fax number. 5.
Setting Options Description Resolution Standard Adjusts the scan resolution and print quality for outgoing faxes. Fine Photo Density Direct Send Auto Automatically adjusts the darkness of outgoing faxes. Manual Lets you select from various density levels. Off Sends monochrome faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory. You cannot use this feature when sending a color fax or sending to multiple recipients.
Setting Options Description Fax Report Fax Settings List Prints the current fax settings. Fax Log Prints a transmission report automatically after you send a fax. Last Transmission Prints a report for the previous fax that was sent or received through polling. Protocol Trace Prints a list of fax documents stored in the printer’s memory, such as unfinished jobs.
Related references Fax Send Settings Related topics Placing Originals on the Product Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: You can send faxes only in black-and-white when you use this option. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Press the up or down arrow button, select Fax, and press the OK button. You see a screen like this: 4.
9. Press the back button. 10. Press one of the Start buttons. Note: To cancel faxing, press the Stop/Reset button. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when you turn it back on.
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary. (Leave the Number of copies set to 1.) 5.
If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - OS X You can send a fax from a OS X printing program using the FAX Utility.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6.
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic: Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto.
Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue. Parent topic: Receiving Faxes Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product). To change the Receive Mode setting if necessary, select Setup > Fax Settings > Receive Settings > Receive Mode.
2. Press the up or down arrow button, select Fax, and press the OK button. You see a screen like this: 3. Press the OK button. 4. Select Polling Receive and select On. 5. Press the back button. 6. Enter the fax number. 7. Press one of the Start buttons to start receiving the fax.
Replacing Ink Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, or if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle for more information.
You see a screen like this: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your Windows computer. 1.
You see this window: 2. Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3.
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox.
Checking Cartridge Status with OS X You can check your cartridge status using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Do the following as necessary: • To update the ink cartridge status, click Update.
• Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Ink color Part number Standard-capacity High-capacity Cyan 220 220XL Magenta 220 220XL Yellow 220 220XL Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
2. Lift up the scanner unit. Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 4. Gently shake the new cartridge four or five times as shown. Then remove the cartridge from the package. Caution: Do not remove any labels or seals, or ink will leak. Do not touch the green chip on the cartridge.
6. Insert the new cartridge into the holder and push it all the way down until it clicks into place. 7. Press the Color button to make sure the cartridges are installed correctly. Caution: If you see a message that an ink cartridge is installed incorrectly, lift up the scanner unit, and press the ink cartridge down until it clicks into place. 8. Close the scanner unit. The product starts charging the ink. This takes a few minutes.
Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing. Note: You cannot print with expended color ink cartridges using your product's control panel.
Printing with Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the Dock. 2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or button to cancel your print job. If you see an error message, click OK.
7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document.
• Click Disable this feature to continue using the remaining black ink. Note: If you disable this feature, it remains disabled until you install a new black ink cartridge.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You see this screen: 3. Select Maintenance and press the OK button. 4. Select Print Head Nozzle Check and press the OK button. 5. Press one of the Start buttons to begin printing.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select Finish and press the OK button. • If there are gaps or the pattern is faint, select Clean the print head and press the OK button to continue.
8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
You see a window like this: 4. Click Print.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head.
Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first.
3. Select Maintenance and press the OK button. 4. Press the up or down arrow buttons, select Print Head Cleaning, and press the OK button. 5. Press one of the Start buttons to start the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6. Press the OK button to run a nozzle check to confirm that the print head is clean.
You see a window like this: 4. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on and wait at least 6 hours. Then try cleaning the print head again.
Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using the Product Control Panel Checking the Nozzles Using a Computer Utility Removing and Installing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning.
5. Select Vertical Alignment or Horizontal Alignment and press the OK button. 6. Press the Color button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 7. Check the printed pattern and press the up or down arrow buttons to choose the number representing the best printed pattern for each set. Vertical alignment Horizontal alignment 8. Press the OK button after each selection.
• OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Print Head Alignment. 4. Click Next, then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern.
5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. Vertical alignment Horizontal alignment • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 6. When you are done, click Finish.
3. Check the back of the ejected paper to see if it is clean. 4. Repeat as necessary until the paper comes out clean.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it.
7. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left.
8. Open the ADF cover and use a soft, dry, lint-free cloth (microfiber is recommended), to clean the rollers and the interior of the ADF. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
1. Turn off the product. 2. Lift up the scanner unit and check to see if the ink cartridge holder is in the far right position (the home position). If not, turn on the product, wait for the ink cartridge holder to move, then turn the product off again. 3. Secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6.
Related concepts Print Head Cleaning Print Head Alignment 229
Solving Problems Check these sections for solutions to problems you may have using your product.
Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. LCD screen message Condition/solution Paper jam Paper is jammed in the product. Remove the jammed paper and press the OK button to clear the error. Paper jam in the ADF Paper is jammed in the ADF or an object is blocking the hole in the front left corner of the product next to the scanner glass.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing.
You see this screen: 4. Press the up or down arrow button to select Maintenance and press the OK button. 5. Press the up or down arrow button to select Print Head Nozzle Check and press the OK button. 6. Press one of the Start buttons. 7. Do the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings.
1. Press the up or down arrow button, select Setup, and press the OK button. 2. Press the up or down arrow button, select Restore Default Settings, and press the OK button. You see this screen: 3. Press the up or down arrow button to select one of these options and press the OK button. • Network Settings: Restores all of the default network settings. • Fax Settings: Restores all of the fax settings.
Noise After Ink Installation If you hear noises from your product after installing ink, try these solutions: • The first time you install ink cartridges, the product must charge its print head. Wait until charging finishes before you turn off the product, or it may charge improperly and use excess ink the next time you turn it on. • If the product's print head stops moving or making noise, and the charging process has not finished after 6 minutes, turn off your product.
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
• If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.
enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads). Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Solving Copying Problems Check these solutions if you have problems copying with your product.
Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. • If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides.
Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Lift the scanner unit. Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open.
3. Remove any paper inside, including torn pieces. 4. Close the scanner unit. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product.
4. Gently insert the paper cassette. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer (Rear Cover) If paper has jammed in the duplexer (rear cover), follow the steps here to clear the jam. 1.
3. Carefully remove any jammed paper. Note: Do not touch the paper rollers. 4. Remove any jammed paper from the duplexer.
5. Open the duplexer cover, and carefully remove any jammed paper stuck inside. 6. Reattach the duplexer.
7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Document Jams in the Automatic Document Feeder Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1.
4. Carefully remove any jammed paper. 5. Close the ADF cover.
6. Open the document cover.
7. Carefully remove any jammed paper in the direction shown. 8. Close the document cover.
9. Raise the ADF input tray and carefully remove any jammed pages. 10. Lower the ADF input tray to its original position. 11. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 12. Follow the prompts on the LCD screen to clear any error messages.
Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint.
Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly.
4. Click the Monitoring Preferences button. 5. Click the checkbox for the option that adds the shortcut icon to the taskbar. 6. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, follow these steps: 1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should be beneath the cutout in the product case.
• If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again. For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on any high speed settings in your product software.
Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.
• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software. • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program.
Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the Borderless setting in your printer software. • OS X: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints.
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. • Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print.
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Selecting Double-sided Printing Settings - OS X Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation.
Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • If you selected Standard-Vivid (Windows) or Normal-Vivid (OS X) as the quality setting in the printer software, try selecting Standard (Windows) or Normal (OS X) instead. • Run a nozzle check to see if any of the print head nozzles are clogged.
Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software.
• Check the connection setting and test the connection using Epson Scan Settings: Windows 10: Click and select All apps. Select EPSON, then select EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.
Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorted or blurry, try these solutions: • Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the scanner glass. • Do not move your original or your product during scanning. • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions.
Related topics Selecting Epson Scan Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, place a piece of black paper on the back of the original and scan it again. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents.
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary. • Switch to Normal preview mode, if available, and preview your image again.
• Make sure Auto Answer mode is turned on to receive faxes automatically. Check your product control panel to see if this mode is turned on. • Make sure Receive Mode is set to Auto so you can receive faxes automatically. • Check that the cable connecting your telephone wall jack to your product's LINE port is secure. • Print a fax connection report using your product control panel or fax software to help diagnose the problem.
Selecting Advanced Fax Settings Printing Fax Reports Receiving Faxes Automatically Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual.
3. Do one of the following: • Windows 10: Right click and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue. Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features.
6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal.
Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications OS X System Requirements To use your product and its software, your Mac should use one of these operating systems: • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.
Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel per color internal 8 bits per pixel per color external Black and white: 16 bits per pixel per color internal 1 bit per pixel per color external Light source LED Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper size US letter, legal, or A4 size Paper type Plain paper Paper weight
Resolution Monochrome Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Photo: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Color Fine: 200 × 200 dpi Photo: 200 × 200 dpi Page memory Up to 100 pages (ITU-T No.
Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer mechanism. Single sheets - normal printing 1 Margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.85 inch (47 mm) minimum 3 Reduced print quality area/bottom: 1.
1 Reduced print quality area/top: 1.97 inch (50 mm) minimum 2 Reduced print quality area/bottom: 1.89 inch (48 mm) minimum Envelopes 1 Left/right margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 1.85 inch (47 mm) minimum 4 Reduced print quality area/left: 0.70 inch (18 mm) minimum Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges.
Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related references Ink Cartridge Part Numbers Dimension Specifications Height Stored: 9.
Rated current 0.5 to 0.3 A Power consumption Standalone copying: 14 W (ISO/IEC24712); approximate Ready mode: 4.2 W; approximate Sleep mode: 1.3 W; approximate Power off mode: 0.
Coordination modes Infrastructure mode; simple AP mode compatible Ad hoc mode; not supported for IEEE 802.11n WiFi Direct mode; not supported for IEEE 802.11b Security Protocol SSL/TLS: HTTPS Server/Client and IPPS Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions. • Leave the ink cartridges installed.
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. • Store ink cartridges with their labels facing upward. Do not store cartridges upside down. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices, such as pacemakers, automatic doors or fire alarms.
FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C.
This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. For Canadian Users 1. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. 2.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
Copyright © 1991-1997 Silicon Graphics, Inc.