XP-8500 User's Guide
Contents XP-8500 User's Guide................................................................................................................................ 13 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights ......................
Using Epson Print and Scan App with Windows Tablets ................................................................... 35 Using the Mopria Print Service .......................................................................................................... 36 Wi-Fi or Wired Networking........................................................................................................................ Network Security Recommendations .....................................................................
Printing from a Computer ......................................................................................................................... 76 Printing with Windows ........................................................................................................................ 76 Selecting Basic Print Settings - Windows ...................................................................................... 76 Paper Source Options - Windows ......................................................
Color Matching and Color Options - Mac ................................................................................ Selecting Printing Preferences - Mac .......................................................................................... Printing Preferences - Mac...................................................................................................... Printing Your Document or Photo - Mac ......................................................................................
Using Memory Cards with Your Product ............................................................................................... Inserting a Memory Card .................................................................................................................. Memory Card Types .................................................................................................................... Memory Card File Specifications .........................................................................
Printing on CDs/DVDs............................................................................................................................. CD/DVD Printing Features ............................................................................................................... Loading a CD/DVD........................................................................................................................... Removing a Printed CD/DVD ...............................................................
Cleaning the Print Head Using a Computer Utility................................................................... 221 Aligning the Print Head Using the Product Control Panel ................................................................. 224 Cleaning the Paper Guide ................................................................................................................ 225 Cleaning and Transporting Your Product .....................................................................................
Product Icon Does Not Appear in Windows Taskbar ................................................................... Printing is Slow ............................................................................................................................ Solving Page Layout and Content Problems .................................................................................... Inverted Image..................................................................................................................
Memory Card Does Not Fit Into a Slot ......................................................................................... Cannot View or Print Photos from a Memory Card or Device ...................................................... Cannot Transfer Photos to or from a Memory Card or Device ..................................................... Solving USB Device Problems .........................................................................................................
General Product Safety Instructions ............................................................................................ 291 Ink Cartridge Safety Instructions.................................................................................................. 293 Wireless Connection Safety Instructions ..................................................................................... 294 LCD Screen Safety Instructions...................................................................................
XP-8500 User's Guide Welcome to the XP-8500 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
Control Panel Buttons and Lights 1 The 2 The 3 The LCD screen 4 The power button and light home button help button Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document on the screen.
Icons Description Quiet Mode is disabled. Press this icon to change the settings. There is a problem with the indicated setting. Press the icon to resolve the problem. No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection is established. The number of bars indicates the connection's signal strength. No Wi-Fi Direct connection. A Wi-Fi Direct connection is established.
• To delete the previous character, select . • To switch between letters or numbers and symbols, select • To enter a space, select . . Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Scroll down and select Language. 5. Select a language.
1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Select Sound. 5. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 6. Select Button Press. 7. Press the – or + icons to increase the sound. 8. Select OK to exit. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1.
You see a screen like this: 3. Select Basic Settings. 4. Select LCD Brightness. 5. Press the – or + icons to decrease or increase the brightness. 6. Select OK to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Top and Bottom 1 Rear paper feed slot 2 Rear paper feed cover 3 Edge guides 4 CD/DVD tray 20
Parent topic: Product Parts Locations Product Parts - Front 1 Front cover 2 Output tray 3 Cassette 1 (upper cassette) 4 Cassette 2 (lower cassette) 5 Cassette edge guides 21
6 Legal-size paper guide 1 Document cover 2 Scanner glass 3 Memory card slot 4 USB Type A port for external devices Parent topic: Product Parts Locations 22
Product Parts - Inside 1 Scanner unit 2 Print head/ink cartridge holder 3 Control panel 4 The power button and light Parent topic: Product Parts Locations 23
Product Parts - Back 1 AC inlet 2 Rear cover 3 USB port Parent topic: Product Parts Locations Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. • Windows: Your printer software automatically checks for updates.
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.
3. Select Basic Settings. 4. Select Sleep Timer and select a time period between 3minutes and 15minutes. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Select Power Off Timer and select a time period between 30minutes and 12h (12 hours).
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
You see a screen like this: 3. Select Web Service Settings. 4. Select Epson Connect Services You see a screen like this: 5. Select Register. 6. Follow the instructions on the screen to activate your product's email address.
Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically. 1. Connect your product to your network. See the link below. 2.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.
3. Visit epsonconnect.com to sign into your account with the email address and password you selected. 4. Select your product, select Scan to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.
Related topics Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Note your product's IP address by checking your network status. See the link below. 3.
Setting Up Google Cloud Print on a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product. Note: See your Chromebook's documentation for details on connecting to a network. 3. Do one of the following: • Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen.
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print. 1. Connect your Epson product to your wireless network. See the link below. 2. On your Android device, download the Epson Print Enabler plug-in from Google Play. 3.
Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below. 2.
Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play. Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada). 1. Connect your Epson product to your wireless network. See the link below. 2.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings.
7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • To change the case of letters, press . • To delete the previous character, press • To enter numbers and symbols, press • To enter a space, press . . . 8. Press OK when you finish entering your password. 9.
Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Infrastructure Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point.
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the 2. Press the home button, if necessary. icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again.
You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details. Using WPS to Connect to a Network Parent topic: Wi-Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1.
Note: If you don't see the icon, repeat these steps to try again. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select Network Settings. 4. Select Network Status. 5. Select Print Status Sheet. 6. Select Print.
Changing a USB Connection to a Wi-Fi Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features Parent topic: Wi-Fi or Wired Networking Changing a USB Connection to a Wi-Fi Connection If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi.
Loading Paper Before you print, load paper for the type of printing you will do.
1. Close the output tray, if necessary. Note: As you slide in the output tray, there may be slight resistance and noise. This is normal. 2. Open the front cover.
3. Slide out the upper paper cassette. Note: If the cassette is too far inside the product to reach, turn off your product and turn it back on again to reset the cassette's position. 4. Slide the edge guides outward.
5. Insert paper in the cassette with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the rear edge of the cassette. 6. Slide the side edge guides against the paper, but not too tightly.
Note: Make sure the paper fits under the tabs on the edge guides. 7. Keeping the cassette flat, slide it into your product. 8. Select the size and type of paper you just loaded on the product LCD screen. The output tray extends automatically when you print. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown.
Related references Paper Loading Capacity Double-sided Printing Capacity Paper or Media Type Settings - Control Panel Related tasks Loading Paper in Cassette 2 (Lower Cassette) Loading Paper in the Rear Paper Feed Slot Loading Paper in Cassette 2 (Lower Cassette) You can load paper up to this size in the lower paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]). Note: Do not remove or insert the paper cassette during printing. 1. Close the output tray, if necessary.
3. Pull on the front cover to slide out the lower paper cassette. 4. Slide the edge guides outward.
5. Do one of the following: • Insert paper with the glossy or printable side face down. • Insert up to 10 envelopes, printable side down and flap edge left, as shown.
• For legal-size paper, extend the legal-size paper guide as shown. Load paper with the glossy or printable side facedown. Do not push on paper that extends beyond the cassette. 6. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides.
7. Keep the cassette flat as you slide it into your product. Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating. 8. Lower the control panel. 9. Select the size and type of paper you just loaded on the product LCD screen. The output tray extends automatically when you print. Always follow these paper loading guidelines: • Load only the recommended number of sheets.
Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in the Rear Paper Feed Slot Loading Paper in the Rear Paper Feed Slot You can print documents and photos on a variety of paper types and sizes using the rear paper feed slot. 1. Open the rear paper feed slot cover. 2.
3. Do one of the following: • Insert a sheet of paper, glossy or printable side up and short edge first, centered at the arrow mark. • Load an envelope against the left side. Load it printable side up and flap edge left.
• Load a sheet of loose-leaf or other paper with holes facing as shown. 4. Slide the edge guides against the paper, but not too tightly. 5. If prompted by the product's LCD screen, select the size and type of the paper you loaded. The output tray extends automatically when you print. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first.
• If you use paper with binder holes, load only one sheet at a time in only these sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 356 mm]).
4. Select Paper Source Setting. Note: To turn off the automatic display of the paper settings selection screen after paper is loaded in the cassettes, set the Paper Configuration setting to Off. 5. Select Paper Setup. 6. Select the paper source you want to change. 7. Select Paper Size. 8. Select the paper size you loaded. 9. Select Paper Type. 10. Select the paper type you loaded. 11. Press to select another paper source to change, or press the home button to exit.
4. Select Paper Mismatch. 5. Set the Paper Mismatch setting to Off. 6. Select Close to exit. Parent topic: Loading Paper Paper Loading Capacity You can load 1 sheet of paper or one envelope at a time in the rear paper feed slot. See the table here for the loading capacity of the paper cassettes. Paper type Plain paper Load up to this many sheets Cassette 2 (lower cassette) Cassette 1 (upper cassette) Letter (8.5 × 11 inches [216 × 279 mm]) and A4 (8.3 × 11.
Paper type Epson Photo Paper Glossy Load up to this many sheets Cassette 2 (lower cassette) Cassette 1 (upper cassette) 20 sheets 20 sheets 1 sheet — 10 envelopes — Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Luster Epson Premium Presentation Paper Matte Double-sided Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Epson Brochure & Flyer Paper Matte Double-sided Envelopes
Double-sided Printing Capacity Paper type Plain paper Copier paper Epson Bright White Paper Size Double-sided Printing Capacity Auto Manual Letter (8.5 × 11 inches [216 × 279 mm]) and A4 (8.3 × 11.7 inches [210 × 297 mm]) 100 sheets (cassette 2) 30 sheets (cassette 2) Legal (8.5 × 14 inches [216 × 356 mm]) — 1 sheet (cassette 2) Letter (8.5 × 11 inches [216 × 279 mm]) and A4 (8.3 × 11.
Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 × 11 inches [216 × 279 mm]) S041586 500 Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 50 S042038 100 S041141 20 S041649 50 S041271 100 S041808 40 S041727 100 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Presentation Paper Matte 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.5 × 11 inches [216 × 279 mm]) S041257 50 S042180 100 Letter (8.5 × 11 inches [216 × 279 mm]) S041568 50 Epson Ultra Premium Presentation Letter (8.5 × 11 inches Paper Matte [216 × 279 mm]) S041341 50 Epson Brochure & Flyer Paper Matte Double-sided S042384 150 Epson Photo Quality Self-adhesive A4 (8.3 × 11.
• 5 × 7 inches (127 × 178 mm) • 8 × 10 inches (203 × 254 mm) • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) Parent topic: Loading Paper Paper or Media Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Copier paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem.
Paper or Media Type Settings - Printer Software For this paper Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Presentation Paper Matte Presentation Paper Matte Epson Premiu
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Related topics Copying Scanning Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 1.
Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.80 inch (20 mm) away from each other and 0.20 inch (4.5 mm) from the edge of the scanner glass. 3. If you are copying two book pages onto one sheet, place the book as shown to copy the first page, then turn the book as shown to copy the second page. 4. Close the document cover gently to keep your original in place.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4. Select Copy.
7. Select Advanced Settings to view and change additional copy settings, if necessary. 8. Select Preview to preview your copy on the LCD screen. 9. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Available Epson Papers Related topics Placing Originals on the Product Loading Paper Copying Options Select the copying options you want to use for your copies.
Copying option Available settings Description B&W — Copies the document in black and white Color — Copies the document in color 2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided, also select the Advanced Settings tab to select the orientation and binding edge for your originals or copies.
Parent topic: Copying 75
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4.
5. Select the size of the paper you loaded as the Document Size setting. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 7. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 8.
Related references Borderless Paper Type Compatibility Paper or Media Type Settings - Printer Software Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Cassette Selection Automatically selects the paper source based on the selected paper size.
More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
• Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side (recommended for paper types that do not support automatic duplexing). 2. Click the Settings button.
3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10.
Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document.
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings.
3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
4. Click the Extended Settings button. You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed.
Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing.
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. • To check ink status, click Consumables Status.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Software Update Settings. You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit.
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store. You cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to the printing preferences window.
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu.
You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want to use. 12. Select any of the available print options.
Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print from paper loaded in that source. Cassette 1 Selects the paper in cassette 1 as the paper source. Cassette 2 Selects the paper in cassette 2 as the paper source. Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source.
Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo.
2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing.
Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove redeye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer.
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume.
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning in Epson Scan 2 Scanning to Online Destinations Using Easy Photo Scan Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods.
You see a screen like this: 5. Select one of the following Scan to options: • Memory Device saves your scan file on a USB device or memory card and lets you select the file format, quality, and other settings. • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Computer.
5. Select OK to close the information screen, if necessary. 6. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list. (If the computer is not listed, select Search Again.) • If you computer is connected to your product using a USB cable, select USB Connection. 7.
Scan to setting Available options Description Resolution 200dpi Select for documents 300dpi Select for photos 600dpi Select for highest quality printing Letter Select the page size for documents, then select the orientation of the original Scan Settings A4 Contrast Auto Cropping Select for photos with dark edges Max Area Select for most photos –4 to +4 Adjusts the lightness or darkness of scanned images.
Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 124
Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 126
Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see this window: 128
2. Select the Mode setting that matches the type of original you are scanning. 3. Select the Document Source setting that matches where you placed your original. 4. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary. 5. Select the image type of your original and how you want it scanned as the Image Type setting. 6. Select the Resolution setting you want to use for your scan. 7.
12. Click the Advanced Settings tab and select any settings that you want to use. 13. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 14. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings. 15. Select the location in which you want to save your scanned file as the Folder setting.
Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically.
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white. Correct Document Skew Corrects skewed originals, image contents, or both.
You see this window: 7. Select any of the options on the General tab. 8. Select the Text tab. 9. Make sure the language used in the document text is selected as the Text Language setting. 10. Click OK. 11. Confirm the File Name setting and select a Folder setting for your document. 12. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options.
JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.) PNG (*.png) An image format that does not lose quality during editing. TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.
300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi. • You will scan the image at 100% or smaller size.
2. Do one of the following to open Easy Photo Scan: • Windows 10: Click and select EPSON Software > Easy Photo Scan. Select your product and click OK, if necessary. • Windows 8.x: Navigate to the Apps screen and select Easy Photo Scan. Select your product and click OK, if necessary. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Easy Photo Scan. Select your product and click OK, if necessary.
Note: You may need to close the scanning program window to display Easy Photo Scan. 5. To edit the name of the file, select the image thumbnail at the bottom of the screen, click the icon, and enter the new filename. 6. To edit the scanned image, click the Edit icon and select one of the displayed options. Note: See the Easy Photo Scan help for additional information on image editing options. 7. Repeat these steps for each image you want to upload. 8.
You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3. Click Login. 4. On the Application Authentication screen, log in to your Facebook account. Note: To enable automatic image uploading, select the option for staying logged in.
5. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click Login to log in to your Facebook account, and try again. If you want to create a new album, you must create it directly in Facebook. 6. Select the image format for the uploaded files from the File or File Type list. 7. If there are options for the selected file format, click Options or Option and select the options you want. 8.
You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3. Click Login. 4. On the Application Authentication screen, log into your Google account. 5. Click Accept to allow Easy Photo Scan to upload images to your account. An authentication code is generated. 6.
7. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click the Login button to log into your Google Photos account, and try again. If you want to create a new album, you must create it directly in Google Photos. 8. Select an Image Size option for the uploaded images. 9. Select the image format for the uploaded files from the File or File Type list. 10.
You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote. 4. Select the image format for the uploaded files from the File or File Type list. 5.
7. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field, and select Save As. Enter a name for the setting and click OK. 8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images. 1.
Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4. Select a Place option for the uploaded images. Note: In SugarSync, the Magic Briefcase is now called "My SugarSync". Uploads to the Magic Briefcase appear in the My SugarSync folder. 5. Enter a folder name in the Folder field.
You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4. Enter the login information in the User Name and Password fields. 5. If you want to replace existing files with the same name with the uploaded images, click the Overwrite file(s) with the same name checkbox. 6.
9. If you also want to save the images to a local folder, select the Copy the image(s) to a local folder checkbox and select a folder. 10. If you want to save the current settings, click Edit, or the Setting Name or Destination Name field, and select Save As. Enter a name for the setting and click OK. 11. Click Send to upload the images to your Web Folder, or click Cancel to cancel the operation.
4. If there are options for the selected file format, click Options or Option and select the options you want. 5. Do one of the following: • Windows: Click Browse to choose the folder where you want to save the images. Then click OK to save the images to the folder and launch your email program, or click Cancel to cancel the operation. • Mac: If you also want to save the images to a local folder, select the Copy the image(s) to a local folder checkbox and select a folder.
Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using. Setting Description Image Quality Options Specifies the compression level. The file size increases with higher quality. Encoding Specifies the encoding method. Standard: Images are rendered from the top to the bottom when displayed on a web browser.
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using. Setting Description Byte Order Specifies the operating system where the scanned image will be used. Compression Specifies the compression format and level for Color/Grayscale and B&W images.
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Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into the memory card slot on your product. 1. Make sure the memory card and the files on it are compatible with your product before inserting the card. 2. Raise the control panel. 3.
Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. Caution: Do not remove the memory card or turn off your product while the memory card access light is flashing, or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards with Your Product Memory Card Types You can insert these types of memory cards in your product.
File format JPEG with the Exif version 2.3 standard (taken with digital camera using DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant) Image size 80 × 80 pixels to 10200 × 10200 pixels File size Up to 2GB Number of files Up to 9990 Note: DCF 2.0 files stored in a camera's built-in memory are not supported.
2. Make sure the memory card access light is not flashing. 3. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject. • Mac: Drag the removable disk icon for your memory card from the desktop or computer window into the trash. 4. Push in the memory card, then pull it straight out of its slot.
Viewing and Printing Photos From the LCD Screen You can select photos for printing as you view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Print Photos. 3. Select Print. 4. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. • Select Single View, select the thumbnail of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos.
Related references Print Setting Options - Memory Card Print Setting Options - Memory Card Select the Print Settings options you want to use when printing photos displayed on the LCD screen.
Print settings Available options Description Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least for borderless prints (you may see some white border) Date Various date formats Prints the date the photo was taken on the photo in the format you select Print Info.
You see this screen: 5. Select one of the layout options. You see this screen: 6. Select the size and type of the paper you loaded, and where you loaded it. 7. Select Select Photo and do one of the following to select your photos: • Select the thumbnail images of the photos you want to print.
• Select Single View, select the thumbnail of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos. You can also select Tile View to return to the thumbnail image view and select additional photos. • To select all photos, select the menu icon and select Select all photos. 8. Select Print Settings and select the necessary settings. 9. Select Copies and use the numeric keypad to select the number of copies (up to 99). 10.
Printing Photo Greeting Cards You can create custom greeting cards using photos on your memory card or other device, and add your own handwritten or printed text. First you select your photo and print a template on plain paper. Then you fill out the template, add your message, and print your cards.
• To select all photos, select the menu icon and select Select all photos. 6. Select Print Settings. 7. Select Letter as the Paper Size to print a template for three cards on one letter-size sheet or 4x6in to print a template for one card. 8. Select the Paper Type and Layout settings, as necessary. 9. Select Select Photo and Print Template. 10. Select To Check Printing. 11. Select Copies and use the numeric keypad to select the number of copies (up to 99). 12.
2. Add your greeting card message within the box. You can write it in by hand, print a message and paste it into the box, or draw a picture. Note: When adding text, place it in the direction that your photo faces. 3. Load photo paper either in Cassette 2 (lower) for this size: Letter (8.5 × 11 inches [216 × 279 mm]), or in Cassette 1 (upper) for this size: 4 × 6 inches (102 × 152 mm). 4. Press the home button and select Various prints > Greeting Card > Print Using the Template. 5.
Setting Up File Sharing for Photo Transfers from Your Computer Before you transfer photos from a computer to a memory card inserted into a memory card slot on your product, you may need to set up your product's file sharing settings. Caution: Remove the memory card before you change this setting or you may lose data from the memory card. Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. 1.
1. Make sure your product is connected to a computer. 2. Insert a memory card into a memory card slot on your product. 3. Do one of the following to access your memory card files from your computer: • Windows: Open the Computer, My Computer, Windows Explorer, or File Explorer utility, then select the removable disk icon. • Mac with a USB connection: Look for the removable disk icon on your desktop or computer window, then select it.
Using an External Device with Your Product Follow the instructions in these sections to use your product with an external device, such as a camera, smartphone, or other device. Printing from a Camera Viewing or Printing from a USB Flash Drive or External Device Printing from a Camera If you have a digital camera that supports PictBridge printing, you can print your photos directly from the camera. Check your camera manual to see if it is compatible.
2. Press the arrow buttons to select Settings. 3. Select Camera print settings.
4. Select Print Settings. 5. Select the print settings you want to use. 6. When you are done, press . 7. Select Photo Adjustments. 8. Select the photo adjustments you want to use. 9. When you are done, press the home button to exit. After you select settings, you are ready to connect your camera and print your photos.
Print Settings - Camera Photo Adjustments - Camera Parent topic: Printing from a Camera Related tasks Connecting and Printing from a Camera Print Settings - Camera Select these print settings options when printing photos from your camera.
Print settings Available options Description Fit Frame On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping Draft Provides lower quality for draft printing Standard Provides good quality for most prints Best Provides the highest quality for important prints Off Does not print the date on which the photo was taken On Prints the date on which the photo was taken Camera Text Prints text that you added in your camera Camera Settings Prints
Photo Adjustments settings Available options Description Enhance Auto Automatically adjusts the brightness, contrast, and saturation of the photo based on the content detected People Best for photos of people Landscapes Best for photos of landscapes Night Scene Best for photos taken at night P.I.
4. Turn on your camera. 5. Follow the instructions that came with your camera to select and print your photos. When you finish printing, turn off your camera and disconnect it from the product. Parent topic: Printing from a Camera Related tasks Removing a Memory Card Related topics Loading Paper Printing from a Camera Wirelessly You can print photos from a digital camera using a wireless connection. Make sure your digital camera can connect to a network and is PictBridge compatible (DPS over IP). 1.
Viewing or Printing from a USB Flash Drive or External Device You can view and print photos from a USB flash drive or other external USB device, such as an external hard drive or CD/DVD burner. Note: Make sure the files on your device are compatible with the product.
3. Insert your USB flash drive or the USB cable that came with your device into the front of your product. USB port on the 4. Insert storage media (such as a CD) into your drive, if necessary. 5. Select the photos to print from the LCD screen. When you finish printing, make sure the access light on the device is not flashing, then remove or disconnect it from the product. Caution: Do not remove the USB device or turn off the product when the access light is flashing, or you may lose photos on the device.
Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Coloring Book Pages Printing Personalized Note Paper Printing Lined Paper, Graph Paper, and Music Sheets Printing Calendar Pages Printing Coloring Book Pages You can create a coloring book page from a photo on your memory card, or from a photo or drawing placed on the scanner glass. 1. Load one of these types of paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.
5. Select Coloring Book. 6. Select one of the following settings: • Scan an Original to print a design from an original placed facedown on the scanner glass, in the front right corner • Photo on Memory Card to print a design from a memory card inserted in your product, then select a photo 7. Select the size and type of paper that you loaded, and where you loaded it. 8.
4. Select Various prints and press the OK button. 5. Select Writing Papers. 6. Select one of the layout options. Note: View the images for each option to preview the design layout. 7. Select the size and type of the paper you loaded, and where you loaded it. 8. Select Select photo.
9. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. • Select Single View, select the thumbnail of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos. You can also select Tile View to return to the thumbnail image view and select additional photos. • To select all photos, select the menu icon and select Select all photos. 10. Select Preview and Print. 11.
3. Press the arrow buttons to select Various prints. 4. Select Ruled paper. 5. Select one of the layout options. Note: View the images for each option to preview the design layout. 6. Select the size and type of the paper you loaded, and where you loaded it. 7. Select To Check Printing.
8. Select Copies and use the numeric keypad to select the number of copies (up to 99). 9. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel, then select Cancel again to confirm. Parent topic: Printing Personalized Projects Related topics Loading Paper Printing Calendar Pages You can create and print a weekly or monthly calendar page. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size. 2.
7. Select Set Date. 8. Select the year and month, and select OK. 9. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. • Select Single View, select the thumbnail of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos. You can also select Tile View to return to the thumbnail image view and select additional photos.
Printing on CDs/DVDs Follow the instructions in this section to print a design onto ink jet-printable CDs or DVDs to create a custom label.
Caution: Do not insert the CD/DVD tray while the product is printing, copying, or performing other operations. Otherwise, your product may be damaged or the surface of the CD/DVD may become dirty or scratched. Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software. 1. Burn your files, music, or video onto your disc before printing on it. 2.
5. Slide out cassette 2 and remove the CD/DVD tray from beneath the cassette. 6. Slide cassette 2 back into your product. 7. Place a CD or DVD on the CD/DVD tray with the printable side faceup. Press on the center of the CD or DVD to make sure it is secure in the tray. Note: Be sure to fully seat the CD or DVD or it may fall out when the tray is turned over.
8. Insert the tray into the slot above the output tray. Note: Make sure the marks on the tray and the marks on the product line up. Caution: Do not turn off the product with a CD or DVD loaded in it. Always remove the disc first. Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD After your CD or DVD is printed, the tray extends automatically. 1. Pull the CD/DVD tray out of the product and remove your CD or DVD from the tray.
2. Slide out cassette 2 and insert the CD/DVD tray into the storage slot beneath the cassette. 3. Slide cassette 2 back into your product. Caution: After printing, handle the CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used. Keep printed discs away from moisture and direct sunlight.
3. Close the document cover gently to keep your disc in place. Parent topic: Printing on CDs/DVDs Copying onto a CD/DVD You can copy a printed photo or CD/DVD label directly onto an ink jet-printable CD or DVD. If you want, you can first print a test design on plain paper. 1. Load the CD, DVD, or plain paper you want to print on. 2. Press the home button, if necessary. 3. Select Various prints. 4. Select Copy to CD/DVD. 5.
9. When you are ready to print, select the Copy icon. Note: To cancel printing, select Cancel, then select Cancel again to confirm. Parent topic: Printing on CDs/DVDs Related references Printable Area Specifications Related tasks Loading a CD/DVD Placing a CD/DVD on the Scanner Glass Related topics Placing Originals on the Product Printing Photos from a Memory Card Onto a CD/DVD You can print one or more photos from a memory card directly onto a CD/DVD.
You see this screen: 6. Select one of the CD/DVD layout options. 7. Follow the instructions on the screen to select your photo or photos. 8. When you see the screen to adjust the inner and outer diameter of your CD or DVD, adjust the settings if necessary, and select Select Type. You see this screen: 9. Select one of the options shown on the screen. If printing a test print on plain paper, select Preview and Print.
10. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel, then select Cancel again to confirm. Parent topic: Printing on CDs/DVDs Related tasks Inserting a Memory Card Loading a CD/DVD Printing a Jewel Case Insert from a Memory Card You can print a photo from a memory card on a CD/DVD jewel case insert. Your product automatically resizes the photo to fit, but you can also print multiple thumbnail images formatted to fit on a jewel case insert.
5. Select Copy to CD/DVD. 6. Select Print on Jewel case. 7. Select one of the following options: • Jewel Upper to print one photo on the upper half of the insert. • Jewel Index to print 24 or 48 thumbnail images on the insert. 8. Select your paper size and type. 9. Follow the instructions on the LCD screen to select your photos and the number of copies. 10. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel, then select Cancel again to confirm. 11.
Printing on CDs/DVDs from a Computer Before printing directly on CDs or DVDs from your computer, make sure you have set up your product as described on the Start Here sheet and installed the Epson Print CD software. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
2. Use the buttons on the left side of the screen to select a pre-designed template or add a background image, picture, text, or graphic elements. For more information, select the Help menu. 3. When you are finished creating your design, click Save and save your design file.
5. Click Print. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic: Printing on CDs/DVDs from a Computer Related tasks Starting Epson Print CD - Windows Starting Epson Print CD - Mac You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your Mac.
2. Use the icons on the left side of the screen to add a background image, picture, text, or graphic elements. 3. When you are finished creating your design, make sure you save it. Parent topic: Printing on CDs/DVDs from a Computer Related tasks Printing Your CD/DVD Design - Mac Printing Your CD/DVD Design - Mac After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music.
4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge that is more than six months old if your printouts do not look their best, even after cleaning and aligning the print head.
You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select Print Supply Status Sheet. 4. If you want to replace an ink cartridge, select Replace Ink Cartridge(s) and follow the on-screen instructions.
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK.
Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3.
• Replace or reinstall the ink cartridge or maintenance box as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Ink color Part number Standard-capacity High-capacity Black (BK) 312 312XL Cyan 312 312XL Magenta 312 312XL Yellow 312 312XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
3. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or the metal bar inside the product.
4. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the ink cartridge as shown to remove it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 5. Recap the used ink cartridge using the cap that came with it. You can also use the cap from your replacement cartridge package.
Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. 6. Remove the new ink cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing.
7. Remove the cap from the cartridge and save the cap so you can recap ink cartridges before storing or disposing of them. Caution: Do not remove any other labels or seals, or ink will leak. 8. Insert the ink cartridge at a slight angle into the ink cartridge holder as shown. Then press the ink cartridge down as shown until it clicks into place.
9. After you replace all the cartridges that need replacing, close the scanner unit and select Completed on the LCD screen. The product starts charging the ink. This takes a few minutes. When you see a completion message on the LCD screen, ink replacement is complete. Note: If you see an error screen telling you an ink cartridge is installed incorrectly, lift up the scanner unit and press the ink cartridge down until it clicks into place. When you're finished, close the scanner unit.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 5. Select Driver or Options. You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
Related topics Loading Paper Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.
1. Make sure the product is not printing. 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Open the front cover and use it to slide out the lower paper cassette. 4. Raise the control panel. 5. Use a flat-head screwdriver to loosen the screw on the maintenance box cover as shown, then remove the cover. 6. Grasp the maintenance box as shown and pull it out of its holder.
Note: Do not tilt the used maintenance box or take it apart, and do not touch the areas shown here. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 7. Place the used maintenance box in the plastic bag that came with the new maintenance box.
9. Insert the maintenance box cover into the tabs on the printer as shown and tighten the screw to secure the cover.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check.
You see a screen like this: 6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines.
8. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing.
You see a window like this: 4. Click Print.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance.
You see a screen like this: 6. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 7. Select Check. 8. Select Print to print a nozzle check pattern and confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing.
2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Head Cleaning.
Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again.
Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Alignment . 6. Select one of the following options: • Vertical Alignment if your printout is blurry.
8. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Vertical Alignment: For patterns 1 through 4, select the number representing the pattern with the least amount of separation or overlap. • Horizontal Alignment: Select the number representing the pattern with the least amount of separation or overlap. 9. Select Done.
3. Select Maintenance. You see a screen like this: 4. Scroll down and select Paper Guide Cleaning. 5. Select the paper source you want to clean, if necessary. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Printer Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray, front cover, and rear paper feed cover when you are not using the product to protect it from dust.
2. Unplug the power cable. 3. Disconnect any connected cables. 4. Remove both paper cassettes. 5. Place the product on its right side. Warning: Be careful not to trap your fingers under the product.
6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the printer to its normal position. Caution: Do not leave the printer on its side for an extended period of time. Ink may leak. 8. Insert the paper cassettes into your product.
3. Disconnect any connected cables. 4. Lift up the scanner unit. 5. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or you may not be able to print. Do not wipe off the grease on the rail.
6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage the printer. 7. Use a new, dry cotton swab to dry the translucent film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry, close the scanner unit. 10.
• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2.
3. Secure the ink cartridge holder to the case with tape and the included protective material.
Caution: Do not touch or place tape on the white flat cable or the metal bar inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6. Remove any memory cards inserted in the product. 7. Unplug the power cable. 8. Disconnect any connected cables.
9. Close the rear paper feed slot cover, the front cover, and the output tray. Then lower the control panel. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
LCD screen message Condition/solution Ink is low. The ink cartridge is low. You can continue printing until you are prompted to replace the cartridge. Make sure you have the replacement cartridge ready. Ink cartridge(s) are low. Print job may not print completely. You need to replace the The ink cartridge is expended. Replace the cartridge. following ink cartridge(s). Printer error. Turn the power off and on again. For details, see documentation. A fatal error has occurred.
LCD screen message Condition/solution Combination of IP address and subnet mask is invalid. See your documentation. There is a problem with the network connection to your product. Check the solutions in this guide. Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support.
You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Select Print. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly.
settings. Check the other solutions in this manual or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson.
4. Select one of these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings • All Settings: Resets all control panel settings You see a confirmation screen. 5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product.
Parent topic: Solving Setup Problems Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system.
Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Related tasks Enabling Wi-Fi Direct Mode Printing a Network Status Sheet Selecting Wireless Network Settings from the Control Panel Related topics Wi-Fi or Wired Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify connection using your product control panel. • Check if your network name (SSID) contains non-ASCII characters.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same wireless network. • If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, 2.
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it.
Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted).
• Do not load more than the recommended number of sheets. • Do not load more than one sheet in the rear paper feed slot. • Make sure your paper meets the specifications for your product. • If paper jams when you print on both sides of the paper, try loading fewer sheets. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the cassette printable side down.
3. Lift the scanner unit and remove any jammed paper inside.
Caution: Do not touch the flat white cable or the metal bar inside your product. 4. Close the scanner unit.
5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button Paper Jam Problems in the Paper Cassette If you see a message that paper has jammed in the paper cassette, follow the steps here or on the LCD screen to clear the jam. 1.
Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing Using a Product Button Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2. Press the buttons to release the rear cover and remove it from your product.
4. Reattach the rear cover. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Run a product check to see if a test page prints.
3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system.
• Print as Bitmap • Windows: Select Printer Properties, click the More Options tab and make sure the High Speed setting is enabled. • Mac: Select System Preferences , select Printers & Scanners, then select your product. Select Options & Supplies, then select Options (or Driver) and enable the High Speed Printing setting. If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1. Click and select Computer or My Computer.
Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.
Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software.
• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper.
You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software.
Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Make sure the paper type setting matches the type of paper you loaded.
Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Paper Specifications Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Selecting Double-sided Printing Settings - Windows Selecting Double-sided Printing Settings - Mac Cleaning the Paper Guide Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions
• You may need to increase the image resolution or print a smaller size; see your software documentation. Note: Images from the Internet may be low resolution and not result in a high quality printout. • If you enlarged the image size in an image-editing program, you need to increase the image resolution setting to retain a high image quality. Increase the image resolution by the same amount you increase the image size.
• After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of each other. • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper.
• In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control panel. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan 2 is selected as your scanning program.
Related tasks Starting a Scan from a Scanning Program Placing Originals on the Scanner Glass Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory or reduce the resolution. • In Epson Scan 2, turn off Quiet Mode on the Scan tab.
• If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended.
• If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is Color or Grayscale, change the Text Enhancement setting to High. Parent topic: Solving Scanned Image Quality Problems Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as you scan it.
Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2 Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black).
Memory Card Does Not Fit Into a Slot If a memory card does not fit properly in a slot, do not force it in. You may need to use an adapter with your memory card.
• Make sure your product is securely connected to your computer. • If you are transferring photos to a memory card, check the memory card's write-protect tab to make sure it is set to allow writing to the card. • Make sure that the file sharing setting for your product is set correctly.
Related tasks Setting Up File Sharing for Photo Transfers from Your Computer Viewing and Printing Photos From the LCD Screen Cannot Save Files on a USB Device If you cannot save files on a USB device connected to your product, try these solutions: • Make sure the device is not write-protected. • Make sure the device has enough available space. • Make sure memory devices are enabled on your product. • Make sure the device is compatible with the product.
Faint Image on CD/DVD Parent topic: Solving Problems CD/DVD Jam Problems If a CD/DVD has jammed in the product and you see an error message, you need to remove the CD/DVD tray: 1. Cancel the print job from your computer, if necessary. 2. Slowly pull the CD/DVD tray out of the product. 3. Clear the error message. 4. If an error is still displayed, turn off the product, wait a moment, and then turn it back on. 5. If you are unable to remove the CD/DVD tray, contact Epson for support.
Related tasks Printing Your CD/DVD Design - Windows Printing Your CD/DVD Design - Mac Faint Image on CD/DVD If your printed image is faint, adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for details.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall. • Windows 8.
9. Reinstall your product software. Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the – (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.
Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads.
Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) 3.5 × 5 inches (89 × 127 mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size No. 10 (4.1 × 9.
Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.61 inches (41 mm) minimum 3 Reduced print quality area/bottom: 1.46 inches (37 mm) minimum Single sheets - borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) minimum 2 Reduced print quality area/bottom: 1.
Envelopes 1 Right/left margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 0.71 inch (18 mm) minimum 4 Reduced print quality area/left: 1.61 inches (41 mm) minimum CD/DVD 1 Minimum inner margin: 0.71 inch (18 mm) 2 Inner reduced print quality area: 1.
3 Outer reduced print quality area: 4.57 inches (116 mm) 4 Maximum outer margin: 4.72 inches (120 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device CIS Document size Maximum: 8.5 × 11.
Compatible types and maximum capacities SD: 2GB SDHC: 32GB SDXC: 64GB miniSD*: 2GB miniSDHC*: 32GB microSD*: 2GB microSDHC*: 32GB microSDXC*: 64GB Media format DCF JPEG with the exif Version 2.31 standard taken by digital cameras that are DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant; photos stored in built-in digital camera memory are not supported Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges.
Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related concepts Purchase Epson Ink Cartridges and Maintenance Box Dimension Specifications Height Stored: 5.6 inches (142 mm) Printing: 7.2 inches (183 mm) Width Stored: 13.7 inches (349 mm) Printing: 13.7 inches (349 mm) Depth Stored: 13.4 inches (340 mm) Printing: 20.7 inches (527 mm) Weight 14.8 lb (6.
Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for external USB devices and PictBridge) Note: Epson cannot guarantee the operation of externally connected devices.
Hard disk and USB flash drives 2TB maximum capacity Formatted in FAT, FAT32, or exFAT. Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.11 b/g/n Wireless security WEP (64/128 bit) WPA2-PSK (AES); WPA2 compliant with support for WPA/WPA2 Personal Frequency band 2.4 GHz Communication mode Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Maximum radio frequency power transmitted 19.
This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
• Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. • Store ink cartridges with their labels facing up. Do not store cartridges upside down. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices, such as pacemakers, automatic doors or fire alarms.
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §1, et seq.
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1 above. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity.
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law; notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and expenses. 1.7 Opt-out.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
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