ST-4000 User's Guide
Contents ST-4000 User's Guide................................................................................................................................ 13 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights ......................
Wi-Fi or Wired Networking........................................................................................................................ Network Security Recommendations ................................................................................................. Wi-Fi Infrastructure Mode Setup......................................................................................................... Selecting Wireless Network Settings from the Control Panel .......................................
ADF Original Document Specifications .............................................................................................. 78 Copying ...................................................................................................................................................... 79 Copying Documents or Photos........................................................................................................... 79 Copying Options..............................................................
Selecting Double-sided Printing Settings - Mac........................................................................... Double-sided Printing Options and Adjustments - Mac ........................................................... Managing Color - Mac ................................................................................................................. Color Matching and Color Options - Mac ................................................................................
Selecting Advanced Fax Settings ................................................................................................ 152 Print Settings - Fax.................................................................................................................. 153 Basic Settings - Fax ................................................................................................................ 154 Security Settings - Fax ..............................................................................
Refilling Ink .............................................................................................................................................. Ink Safety Precautions ..................................................................................................................... Check Ink Levels .............................................................................................................................. Checking Ink Levels on Your Product...................................
Solving Problems .................................................................................................................................... Checking for Software Updates........................................................................................................ Product Status Messages ................................................................................................................ Message Appears Prompting You to Reset Ink Levels..........................................
Border Appears on Borderless Prints .......................................................................................... 258 Incorrect Characters Print............................................................................................................ 259 Incorrect Image Size or Position .................................................................................................. 260 Slanted Printout .........................................................................................
Uninstalling Product Software - Windows .................................................................................... 276 Uninstalling Product Software - Mac............................................................................................ 278 Where to Get Help............................................................................................................................ 278 Technical Specifications ................................................................................
ST-4000 User's Guide Welcome to the ST-4000 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
Control Panel Buttons and Lights 1 power button and light 2 home button 3 received fax light 4 LCD screen 5 help button Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Select the icon to view or change the current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document.
Icons Description Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled. Press this icon to change the settings. Displays the Fax Data Information screen. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection. An Ethernet connection is established. No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection.
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select 123#. • To enter a commonly used domain name, select @.... • To enter a space, select .
3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings.
You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour.
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings.
You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press the + or – buttons to adjust the volume. 9. Select OK to exit. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings.
You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the – or + icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off. 1. Press the home button, if necessary. 2. Select Settings. 3.
You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray extension 24
6 ADF output tray 1 Output tray 2 Paper cassette 3 Paper cassette edge guides 4 Legal-size paper guide Parent topic: Product Parts Locations 25
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 26
4 Front cover 1 Scanner unit 2 Ink tank cover 3 Ink tanks 4 Ink tank unit 5 Print head Parent topic: Product Parts Locations 27
Product Parts - Back 1 Maintenance box cover 2 Rear cover (duplexer) 3 AC inlet 4 LAN port 5 USB port 6 EXT port 7 LINE port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer.
6. Do one of the following: • Press the – or + icon to decrease or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and select OK. 7. Select OK. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings.
Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register.
7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
5. Open Epson iPrint and select your Epson product. Now you are ready to print or scan with your mobile device and your Epson product. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2.
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password. 3. Visit epsonconnect.com to sign into your account with the email address and password you selected. 4. Select your product, select Scan to Cloud, and select Destination List. 5.
Note: For details, see the AirPrint page on the Apple website. Parent topic: Product Basics Related references Paper Source Settings Options Related topics Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2.
Parent topic: Product Basics Related tasks Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print. 1. Connect your Epson product to your wireless network. See the link below. 2.
3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen. Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.
1. Connect your Epson product to your wireless network. See the link below. 2. Download Epson Print and Scan App from the Microsoft Windows Store. 3. Connect your Windows tablet to the same wireless network as your product. 4. Open Epson Print and Scan App and select your Epson product. Now you are ready to print photos or scan. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson Print and Scan App.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings.
7. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers and symbols, select 123#. • To enter a space, select . 8.
Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Infrastructure Mode Setup Related tasks Printing a Network Status Sheet Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices.
1. Press the 2. Press the home button, if necessary. icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again.
6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Related tasks Accessing the Web Config Utility Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Press the home button, if necessary. 2.
You see a screen like this: 4. Select Network Settings. 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product.
Error code and message Solution E2, E3, or E7 Check the following: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. • Make sure your router or access point is turned on, and is correctly connected to your computer or network device. • Turn off the router or access point, wait about 10 seconds, and turn it on again. No wireless network names (SSID) found.
Error code and message Solution E5 If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings. Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
Error code and message Solution E9 Make sure your computer or network device are turned on. Also make sure that you can access the internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device. Connection using are trying to connect to your product. the EpsonNet Setup is available. Contact your network administrator for assistance.
Error code and message Solution E12 Make sure other devices on the network are turned on and do the following: Confirm the following • Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway -IP address, subnet mask, or default addresses for other devices are the same.
Network Environment Messages Message Solution The same SSID may be set on several access points. Check the settings on your router and other access points to make sure each one uses a different SSID. The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any obstacles between them.
2. Locate the IP address for your product that is listed on the network status sheet. 3. On a computer or other device connected to the same network as your product, open a web browser. 4. Enter your product's IP address into the address bar. You see the available Web Config utility options.
Parent topic: Changing or Updating Network Connections Related tasks Disabling Wi-Fi Features Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router. Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. 1. Do one of the following: • Windows: Uninstall your product software.
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Printing Software Selecting the Paper Settings - Control Panel Selecting the Default Paper Source Settings Selecting the Universal Print Settings Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.
2. Pull out the paper cassette until it stops. 3. Slide the edge guides outward.
4. Do one of the following: • Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, extend the legal paper guide and load paper using the guide line as shown.
• Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown. • Load a sheet of loose-leaf or other paper with holes as shown.
Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6. Slide the cassette back into the product until it stops and close the front cover. 7. Select the size and type of the paper you loaded on the product LCD screen and select OK. Note: If you are printing on letterhead, make sure you select Letterhead as the paper type.
Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
Paper type Loading capacity Epson Premium Presentation Paper Matte 20 sheets Epson Photo Paper Glossy If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time.
• Epson Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Glossy • Epson Premium Presentation Paper Matte • Letterhead paper • Envelopes Parent topic: Loading Paper Compatible Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041808 40 S041727 100 16:9 wide (4 × 7.1 inches [102 × 181 mm]) S042109 20 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.
• Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided Borderless Paper Sizes • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • 16:9 wide (4 × 7.1 inches [102 × 181 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.
Selecting the Paper Settings - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting. You see a screen like this: 3. Select Paper Size. 4. Select the paper size you loaded. 5. Select Paper Type. 6. Select the paper type you loaded. 7.
Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem.
You see a screen like this: 3. Select one of these Auto Error Resolver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. • Turn off this setting to display an error message and stop printing if an error occurs. 4. Select the Paper Source Settings options you want to use. 5. When you are finished, press the home button to exit.
Paper Source Settings option Available settings Description Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Paper Type Notice Paper Setup Auto Display On Off Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Note: If this setting is disabled, you cannot print using AirPrint.
Universal Print Settings Options Parent topic: Loading Paper Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Settings option Available settings Description Top Offset — Adjust the top or left margin — Adjust the top or left margin of the back page when printing double-sided. Check Paper Width On Off Select On to check the paper width before printing.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder ADF Original Document Specifications Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product.
1. Open the ADF document support and slide out the ADF output tray extension. 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges.
4. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the Copy, Scan, and Fax screens lights up. 5. Slide the ADF edge guide against the originals, but not too tightly.
ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) 17 to 24 lb (64 to 95 g/m²) Approximately 30 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 10 sheets 8.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4.
6. Change any of the displayed settings as necessary. 7. Select Advanced Settings to view and change additional copy settings, if necessary. 8. When you are ready to copy, select the Copy icon. Note: To cancel printing, select Cancel.
Copying option Available settings Description Paper Setting Various settings Selects the paper size and paper type Reduce/Enlarge 100%/Actual Size Copies the original at its full size Auto Fit Page Automatically sizes the image to fit the paper size you selected 45%->195% and other conversions Automatically converts from one size to another Original Size Various sizes Select the document size of your original Multi-Page Single Page Copies each page of the original onto an individual sheet
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use.
4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting and the Quality setting will be set to Standard. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders.
15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Note: Enabling Quiet Mode may reduce printing speed.
2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document.
Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings.
3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
4. Click the Extended Settings button. You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5.
Locked Setting Options Select the options you want to use for any locked print settings.
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window: 3.
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4.
5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to the printing preferences window.
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu.
9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11. Select the Borderless checkbox if you want to print a borderless photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 12. Select any of the available print options.
Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo.
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing on a Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing.
Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management.
Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4.
Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. High Speed Printing Speeds up printing but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing.
Click Print at the bottom of the print window.
Selecting Printing Preferences - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold.
2. Turn on your Chromebook and connect it to the same wireless network as your product. Note: See your Chromebook's documentation for details on connecting to a network. 3. Do one of the following: • Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen. Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print.
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods.
You see a screen like this: 5. Select one of the following Scan to options: • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
You can save the scanned file as a JPEG or PDF file, or attach it to an email. You can also set up custom scan settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Computer.
You see a screen like this: 5. Select OK to close the information screen, if necessary. 6. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list. (If the computer is not listed, select Search Again.) • If you computer is connected to your product using a USB cable, select USB Connection. 7.
Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected.
Scan to setting Available options Description Remove Shadow On Off Erases the shadows that appear in the center of a document when copying a book or the shadows that appear around a document when copying thick paper On Erases the binding holes on a document Remove Punch Holes Off Parent topic: Starting a Scan Using the Product Control Panel Changing Default Scan Job Settings You can view or change the default scan job settings your product uses when you scan to your computer.
Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows 10 and Windows 8.x). Before you set up a WSD port, make sure you installed your product software, and connected your product and computer to the same network. 1. Turn on your product. 2.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. • Windows 10: Click and select EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click > Epson Scan 2 > Epson Scan 2.
You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product.
You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. Note: Your device must be connected to the same wireless network as your Epson product. 1. Download the Epson iPrint app from your device's app store or from Epson's website. 2.
You see this window: 2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary. 4. Select the image type of your original and how you want it scanned as the Image Type setting.
5. Select the Resolution setting you want to use for your scan. 6. Select the Rotate setting to rotate the scanned image. 7. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 8. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 9. Reinsert your original into the ADF, if necessary. 10. Select any of the additional settings that you want to use on the Main Settings tab. 11.
Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 Image Format Options Scan Resolution Guidelines Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Color Enhance Enhances the shades of the color you select in the scanned image. This setting is available only if you select Grayscale or Black & White as the Image Type setting. Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of the overall scanned image. Gamma Adjusts the midtone density of the scanned image. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
You see this window: 8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties. 12. Click OK. 13. Confirm the File Name setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF.
Bitmap (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.) PNG (*.png) An image format that does not lose quality during editing. TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.
Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi. • You will scan the image at 100% or smaller size.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data.
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment.
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings. Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
2. Select Settings. 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Scroll down and select Fax Setting Wizard. The Fax Setting Wizard screen appears. 6. Select Proceed. 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. 8. On the Your Phone Number screen, use the displayed keypad to enter your fax number, up to 20 characters.
fax calls. Select the ring pattern assigned to fax calls in the Distinctive Ring Setting. If you select a ring pattern other than All, Receive Mode is automatically set to Auto. 10. On the Proceed screen, confirm the displayed settings and select Proceed, or press the back arrow to change the settings. 11. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result.
5. Select Basic Settings. 6. Select Line Type. 7. Select PBX. You see a screen like this: 8. Set the switch to Use to activate the setting. 9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call.
Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone. Parent topic: Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4.
You see a screen like this: 5. Select the group of settings you want to change. Print Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Print Settings - Fax Set the print options you want to use for incoming faxes in the Receive Settings > Print Settings menu. Setting Options Description Auto Reduction On Select to reduce the size of large received faxes to fit on the paper size in the selected paper source.
Setting Options Description Auto Rotation On If you have loaded A5-size paper, select On to rotate landscape-oriented incoming faxes so that they print correctly on the paper. Off Add Reception Information On 2-Sided On Select On to include the date, time, the sender's information, and a page number in the header of your incoming faxes. Off Select On to print incoming faxes double sided. You can also select the Binding Margin.
Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes. Medium(14,400bps) Slow(9,600bps) ECM Dial Tone Detection Line Type Header On Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Off Turns off Error Correction Mode (ECM); color faxes cannot be sent or received. On Automatically dials the number you enter for faxing when the product detects a dial tone.
Setting Options Description Distinctive Ring All If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two or more phone numbers to the same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can receive faxes on the correct number of rings. Select All for phones lines that do not use this service.
Setting Options Description Confirm Address List Off Selects whether or not to display a recipient confirmation screen before a fax is sent. On Backup Data Auto Clear Off Automatically erases sent or received fax data from your product's memory. On Clear Backup Data — Deletes all sent or received fax data remaining in your product's memory; run this function if you are giving away or disposing of your product.
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 99 contacts and contact groups combined. 1.
You see a screen like this: 4. Select Add Entry. 5. Select Add Contact. You see a screen like this: 6. Select the Registry Number field and use the displayed keypad to change the registration number assigned to the new contact. (Changing this field is optional.) 7. Select the Name field, use the displayed keypad to enter the contact name (up to 30 characters), and press OK.
8. Select the Index Word field, use the displayed keypad to enter a word to use when searching for an entry (up to 30 characters), and press OK. (This field is optional.) 9. Select the Fax Number field, and use the displayed keypad to enter the fax number. You can enter up to 64 characters. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. 10.
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK, and select Close. Parent topic: Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients.
You see a screen like this: 3. Select Contacts. 4. Select Add Entry. 5. Select Add Group. You see a screen like this: 6. Select the Registry Number field and use the on-screen keyboard if you want to change the registration number assigned to the new group. (Changing this field is optional.
7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press OK. (This field is optional.) 9. Select Contact(s) Added to the Group. You see your contacts list. 10. Select the contacts you want to include in your group. Note: To display the contacts in alphabetical order, select Name Order Display.
4. Select the icon next to the group you want to edit or delete. You see a screen like this: Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7. To add or delete a contact, select the contact. 8. When you are finished, select Close, select OK, and select Close again.
• Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the • To delete a contact, select it in the list and click the icon. icon. 6. To import fax numbers from your Windows Address Book into the FAX Utility PC-FAX Phone Book, select Edit PC-FAX Phone Book.
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts Using the Product Control Panel Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac You can set up your speed dial and group dial lists using the FAX Utility.
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List.
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group Dial, enter a name, select your desired fax numbers, and click OK. 7. Repeat the previous steps as necessary to add all your speed dial or group dial entries. 8.
Related tasks Selecting the Line Type Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Product Sending a Fax Using the Keypad, Contact List, or History You can send a fax from your product control panel by entering the fax number, or selecting the number from either the contact list or fax history. Note: You can send a black-and-white fax to up to 100 contacts or 99 groups at a time, or send a color fax to one recipient at a time.
Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. If your fax number requires a brief pause, select – to insert a pause symbol (–). • Select from the contact list: Select Contacts to display the contact list.
Setting Options Description Original Size (Glass) Half Letter Sets the size for a document placed on the scanner glass A5 Letter A4 Color Mode B&W Select whether to scan images in color or black and white Color Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Photo Density Varying levels available Lets you select from various density levels Remove Background Auto Automatically removes any background color on scanned images Varying levels available L
Setting Options Description Transmission Report Print on Error Lets you select when to print transmission reports Print Do Not Print Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. You can only schedule one fax at a time. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-andwhite when you use this option. 1. Place your original on the product for faxing. 2.
7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select OK, then select OK again. 9. Select the Recipient tab and select Send. Note: To cancel faxing, select the icon. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is powered on.
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary. (Leave the Number of copies set to 1.) 5.
If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - Mac You can send a fax from a Mac printing program using the FAX Utility.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6.
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone. If the recipient's phone number and fax number are the same, you can speak to the recipient before sending the fax. 1. Place your original on the product for faxing. 2.
5. Select Fax Settings and select any settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select Send to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in blackand-white. 7. Hang up the telephone. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product.
Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product). To change the Receive Mode if necessary, select Settings > General Settings > Fax Settings > Basic Settings > Receive Mode. If an answering machine is connected, make sure the product's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.
Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Press the icon. 4. Set Polling Receive to On. 5. Select Close. 6. Enter the fax number you expect to receive the fax from. 7. Select Polling to start receiving the fax.
3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Receive Settings. 6. Select Fax Output Settings. 7. Select Save to Inbox. 8. Set Save to Inbox to On. 9. Select Option When Memory is Full and choose an option.
10. Select Inbox Password Settings to set, change, or reset the password for the inbox. Note: You cannot set an Inbox password if you set Option When Memory is Full to Receive and print faxes. 11. Press the 12. Select home button. . Enter the inbox password, if necessary. 13. Select the fax you want to view. You see the fax displayed on the screen. 14. Press the icon. 15. Select one of the printing or deleting options, and follow the on-screen instructions.
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected destination folder on your computer, select Notify me if new faxes exist in forwarding folders.
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Transmission History and select the fax job you want to check.
Printing Fax Reports You can print several types of fax reports whenever necessary. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Press the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received through polling.
Fax Settings List Print a list of the current fax communication settings. Protocol Trace Print a detailed report for the previous sent or received fax.
Refilling Ink When the ink level is below the lower line on an ink tank, you need to refill it. Before checking the ink levels or refilling an ink tank as described here, be sure to read the ink safety precautions. Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank. Continued use of the product when the ink level is below the lower line on a tank could damage the product.
Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off. • Do not open the ink bottle package until you are ready to fill an ink tank.
Check Ink Levels Your product and its printing software will let you know when an ink tank is low or expended. Checking Ink Levels on Your Product Checking Ink Levels - Windows Checking Ink Levels - Mac Disabling Special Offers with Windows Parent topic: Refilling Ink Checking Ink Levels on Your Product To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks.
Related tasks Refilling the Ink Tanks Checking Ink Levels - Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any time using a utility on your Windows computer. 1. To check your ink levels, access the Windows Desktop and double-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and double-click .
2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Parent topic: Check Ink Levels Related tasks Refilling the Ink Tanks Checking Ink Levels - Mac You can check your ink levels using a utility on your Mac. 1.
You see a window like this: 3. Refill any ink tank as needed. Note: To update or refresh the displayed ink levels, click Update. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line on the tank could damage the product.
Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Monitoring Preferences. You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox.
Purchase Epson Ink and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.
3. Open the ink tank cover, then open the cap for the ink tank you are going to fill.
4. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the bottle. Do not touch the top of the bottle after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink. 5.
Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position; they are keyed for each color. 6. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle. 7. When the ink tank is full, remove the ink bottle and securely close the ink tank cap.
9. Close the ink tank cover, then close the scanner unit. 10. Follow the on-screen instructions to reset the ink level for the colors you refilled. Parent topic: Refilling Ink Related concepts Purchase Epson Ink and Maintenance Box Maintenance Box Replacement The maintenance box stores surplus ink that gets flushed from the system during print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box.
Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period. Keep the maintenance box away from direct sunlight. Note: The maintenance box is a user-replaceable part and is not covered by the product warranty.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path.
Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. 5. Select Print Head Nozzle Check.
6. Select Print. The nozzle check pattern is printed. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, the print head is clean. Select O. • If there are gaps or the pattern is faint, select X. Follow the instructions on the screen to clean the print head. If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours.
Loading Paper in the Cassette Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head.
Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in any of the tanks is low. You must refill the ink tank first.
5. Select Head Cleaning. 6. Select Start to clean the print head. You see a message on the LCD screen during the cleaning cycle. Caution: Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print. When the cleaning cycle is finished, you see a message on the LCD screen. 7. Select Check. 8. Select Print to run a nozzle check and confirm that the print head is clean.
Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
Caution: Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again.
Related tasks Refilling the Ink Tanks Loading Paper in the Cassette Power Cleaning If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head several times, you can run a Power Cleaning. If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 12 hours before running another Power Cleaning. Caution: Running a Power Cleaning consumes a lot of ink, so you should run it only if necessary.
5. When the Power Cleaning is finished, run a nozzle check. If the print quality did not improve, turn off the printer and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related tasks Refilling the Ink Tanks Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer.
You see a window like this: 4. Follow the on-screen instructions to run a Power Cleaning. 5. When Power Cleaning is finished, run a nozzle check. If the print quality did not improve, turn off the product and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1.
• Horizontal Alignment if adjacent horizontal regions are overlapped or separated. 7. Select Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 8. Check the printed pattern and select the number representing the most solid printed pattern for each set on the LCD screen. Ruled Line Alignment Vertical Alignment Horizontal Alignment 9. Select OK when you are finished.
Parent topic: Print Head Alignment Related tasks Loading Paper in the Cassette Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. If printouts are smeared or scuffed, load plain paper in the cassette in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Select Maintenance. You see a screen like this: 3. Scroll down and select Paper Guide Cleaning. 4.
Loading Paper in the Cassette Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paper path, the print head path inside the printer may be smeared with ink. To clean the print head path, use the following: • Several cotton swabs • ¼ cup (59 ml) water containing 2 to 3 drops of mild dish detergent • A small flashlight Caution: Do not use any other liquid to clean the print head path or you may damage your product. 1.
5. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. 6. Moisten a cotton swab with the water and detergent mixture, and squeeze out any excess moisture. Lightly wipe the ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage your product.
7. Use a new, dry cotton swab to dry the translucent film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry, close the scanner unit. 10. Reconnect any disconnected cables, plug in the power cord, and turn on the product.
You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Checking the Sheet Counter - Mac You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1. In the Apple menu or the Dock, select System Preferences.
You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1. Turn off the product. 2.
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover.
8. Open the ADF cover. 9. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 10. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Cleaning the Paper Rollers If you encounter repeated paper feed issues from the cassette, clean the paper rollers inside the product. 1. Turn off the product. 2. Unplug the power cable. 3.
4. Slide out the paper cassette and remove the paper. 5. Make sure the ink tank caps are securely closed.
6. Place the product on its side with the ink tank on the bottom. Warning: Be careful not to trap your fingers under the product. 7. Use a soft, moist cloth to clean the paper rollers, as shown. Rotate the rollers to clean them thoroughly. 8. Return the product to its normal position. Caution: Do not leave the printer on its side for an extended period of time.
9. Replace the paper, slide in the paper cassette, and connect the power cord. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
5. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move to the far right, then turn the product off again. 6. Secure the print head to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product.
7. Make sure the ink tank caps are securely closed and close the ink tank cover. 8. Lower the scanner unit.
9. Close the ADF document support and the ADF output tray extension. Slide in the output tray, close the front cover, and lower the control panel. 10. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the print head before turning on your product. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x or 10.13.
LCD screen message Condition/solution The printer's borderless printing ink pad is nearing the end of its service life. It is not a user-replaceable part. Please contact Epson support. The ink pad is near the end of its service life and the message will be displayed until the ink pad is replaced. Contact Epson for support. (To resume printing, press the start button.) The printer's borderless printing ink pad has reached the end of its service life. It is not a user-replaceable part.
LCD screen message Condition/solution Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support. Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
3. Follow the instructions on the LCD screen to reset the ink levels. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.
5. Select Print Head Nozzle Check. 6. Select Print. The nozzle check pattern is printed. 7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstalling your printer software.
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2. Select Settings. 3. Select Restore Default Settings. 4. Select one of these options: • Network Settings: Resets all network settings. • Copy Settings: Resets all copy settings. • Scan Settings: Resets all scan settings. • Fax Settings: Resets all fax settings.
Noise After Filling the Ink Software Installation Problems Control Panel Setup Problems Parent topic: Solving Problems Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink, check these explanations: • The first time you fill the tanks with ink, the product must charge its print head. Wait until charging finishes before you turn off the product, or it may charge improperly and use excess ink the next time you turn it on.
Control Panel Setup Problems If you have problems setting up the control panel, try these solutions: • To view LCD screen text in a different language, select a different language setting for the panel. • To adjust the position of the control panel, carefully raise or lower it. Parent topic: Solving Setup Problems Related tasks Changing LCD Screen Language Adjusting Control Panel Sounds Solving Network Problems Check these solutions if you have problems setting up or using your product on a network.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions.
Related concepts Wi-Fi Direct Mode Setup Related tasks Disabling Wi-Fi Features Printing a Network Connection Report Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify connection using your product control panel. • Check if your network name (SSID) contains non-ASCII characters.
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac. If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. • If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi connection icon is not lit or does not appear on the product's LCD screen, make sure your product software was installed correctly.
Windows 10: Click and select EPSON > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Windows 8.x: Navigate to the Apps screen, select EPSON, and select Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected.
Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product.
Paper Jams Inside the Product If you see a message that paper has jammed in the product, follow the on-screen instructions to locate and remove the jammed paper. Take the following precautions when removing jammed paper from the product: • Remove the jammed paper carefully. Using too much force may damage the product. • Unless specifically instructed, avoid tilting the product, placing it on its side, or turning it upside down, as ink may spill.
Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub.
• Windows 7: Click and select Devices and Printers. Right-click your product name, select Printing Preferences, and select your product name again if necessary. • Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5.
• Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • Always Spool RAW Datatype • Page Rendering Mode • Print as Bitmap • Windows: Select Printer Properties, click the More Options tab, and make sure the High Speed setting is enabled. • Mac: Select System Preferences, select Printers & Scanners, and select your product. Select Options & Supplies, select Options (or Driver), and enable the High Speed Printing setting.
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. • You may need to refill the ink. Visually check the ink levels.
Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the Borderless setting in your printer software. • Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints.
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. • Make sure you selected the correct paper size on the control panel. • Make sure your paper is positioned correctly for feeding into the printer. • Clean the scanner glass and document cover.
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
• If you have not used the product for a long time, run the Power Cleaning utility. Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality by cleaning the print head.
• Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Turn off any high speed settings in your product software. • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first. Adjust the density and/or ink drying time settings. • If printed copies are smeared, lower the copy density setting on the product control panel.
Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Extended Settings - Windows Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink levels may be low. Visually check the ink levels.
Refilling the Ink Tanks Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Adjust the print quality.
Selecting Printing Preferences - Mac Selecting Additional Layout and Print Options - Windows Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Grayscale setting is not selected in your printer software. • If you selected Standard-Vivid (Windows) or Normal-Vivid (Mac) as the quality setting in the printer software, try selecting Standard (Windows) or Normal (Mac) instead.
Related references Compatible Epson Papers Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Refilling the Ink Tanks Managing Color - Mac Solving Scanning Problems Check these solutions if you have problems scanning with your product.
Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan 2 is selected as your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2.
Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If the Image Type setting is Black & White, adjust the Threshold and scan again.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting. • If the Image Type setting is Black & White, adjust the Threshold setting. • If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting. • If the Image Type setting is Black & White, select Text Enhancement.
• Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Advanced Settings tab and adjust the Brightness setting. • If the Image Type is set to Black & White, select Text Enhancement. If the Image Type is set to Color or Grayscale, change the Text Enhancement setting to High. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents.
Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Solving Faxing Problems Check these solutions if you have problems faxing with your product.
• Check the Line Type setting and set it to PBX. If your phone system requires an external access code to reach an outside line, register the code to the product and add a # (hash) to the beginning of the phone number when dialing. • If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to enable faxing over the line. Contact your DSL provider for the necessary filter. • Try lowering your product's fax speed setting.
Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a connection has been made before you hang up.
Sent Fax Quality is Poor If the sent fax quality is poor, try these solutions: • Clean the scanner glass. • Clean the ADF. • Try changing the resolution or density setting on the control panel. • Try changing the original type setting on the control panel. • If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature. Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution.
Received Fax Quality is Poor If you receive a poor quality fax, try these solutions: • Try enabling the error correction mode (ECM) setting. • Contact the fax sender and ask them to send the fax in a higher resolution. • Try reprinting the received fax. Parent topic: Solving Faxing Problems Related references Basic Settings - Fax Received Fax is Not Printed If a received fax is not printed, try these solutions: • Make sure the product is free of errors.
2. Disconnect any interface cables. 3. Do one of the following: • Windows 10: Click and select (Settings) > Apps > Apps & features. Then select the program you want to uninstall and select Uninstall. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here. Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.
Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Windows Server 2003 R2 • Windows Server 2003 SP2 or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x • OS X 10.
Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8.5 × 13 inches [216 × 330 mm] 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) 3.5 × 5 inches (89 × 127 mm) Executive (7.25 × 10.5 inches [184 × 267 mm]) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.
Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top/bottom margins: 0.12 inch (3 mm) 2 Reduced print quality area/top: 1.61 inches (41 mm) 3 Reduced print quality area/bottom: 1.
1 Reduced print quality area/top: 1.73 inches (44 mm) 2 Reduced print quality area/bottom: 1.57 inches (40 mm) Envelopes 1 Left/right margins: 0.12 inch (3 mm) 2 Top/bottom: 0.20 inch (5 mm) 3 Reduced print quality area/left: 0.70 inch (18 mm) 4 Reduced print quality area/right: 1.61 inches (41 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device CIS Effective pixels 10200 × 14040 pixels (1200 dpi) Document size Maximum: 8.
Output resolution 50 to 9600 in 1 dpi increments) Image data Color: 48 bits per pixel (16 bits per pixel per color) internal 24 bits per pixel (8 bits per pixel per color) external Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper size US letter, A4, legal, or 8.
Resolution Monochrome Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Photo: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Color 200 × 200 dpi Page memory Up to 100 pages (received ITU-T No.
Parent topic: Technical Specifications Related references Ink Bottle and Maintenance Box Part Numbers Dimension Specifications Height Stored: 9.1 inches (231 mm) Printing: 10 inches (255 mm) Width Stored: 14.8 inches (375 mm) Printing: 16.4 inches (417 mm) Depth Stored: 13.7 inches (347 mm) Printing: 19.8 inches (503 mm) Weight 15 lb (6.
Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE 802.
Ethernet Standard IEEE802.3i/u (10BASE-T); use a category 5e or higher STP (shielded twisted pair cable to prevent risk of radio interference IEEE802.3u (100BASE-TX) IEEE802.3az (Energy Efficient Ethernet); connected device should be IEEE802.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
• Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
Telephone Equipment Safety Instructions When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use a telephone to report a gas leak in the vicinity of the leak. Caution: To reduce the risk of fire, use only a No.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer.
interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson.
1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.
(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute Notice), or as otherwise agreed by the parties. b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration. c) Arbitration Fees.
1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions as provided in Section 1.5. This means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1) shall be null and void.
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.
