User's Manual

Table Of Contents
267
Related references
Compatible Epson Papers
Related tasks
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Refilling the Ink Tanks
Managing Color - Mac
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Parent topic: Solving Problems
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
Make sure your computer has adequate memory and meets the system requirements for your
operating system.
Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control
panel.
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
Related references
Windows System Requirements
Mac System Requirements