WF-C8690 User's Guide
Contents WF-C8690 User's Guide ............................................................................................................................ 15 Product Basics .......................................................................................................................................... Installing the Optional Cabinet and Paper Cassettes ......................................................................... Installing the Optional Cabinet..........................................
Using Epson Email Print ............................................................................................................... Using the Epson iPrint Mobile App ................................................................................................ Using Epson Remote Print ........................................................................................................... Using Epson Scan to Cloud.......................................................................................
Selecting PDL (Page Description Language) Settings ....................................................................... PDL Print Configuration Options.................................................................................................... Selecting Printer Language and Interface Settings ............................................................................ Printing Language and Interface Options ......................................................................................
Double-sided Printing Options - Windows............................................................................... 139 Print Density Adjustments - Windows ..................................................................................... 139 Selecting Additional Layout and Print Options - Windows ........................................................... 140 Custom Color Correction Options - Windows..........................................................................
Printing with the Epson Universal Print Driver - Windows................................................................. 175 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ................................... 176 Selecting Basic Print Settings - Epson Universal Print Driver - Windows .................................... 178 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ...........
Scanning to the Cloud............................................................................................................. 224 Scanning Using Web Services for Devices (WSD) - Windows................................................ 225 Control Panel Scanning Options ............................................................................................. 226 Starting a Scan Using the Epson Scan 2 Icon .............................................................................
Report Settings - Fax .............................................................................................................. 271 Basic Settings - Fax ................................................................................................................ 272 Security Settings - Fax ............................................................................................................ 274 Setting Up the Fax Utility - Windows................................................................
Printing Fax Reports......................................................................................................................... 313 Fax Report Options ..................................................................................................................... 313 Using External USB Devices with Your Product................................................................................... Connecting a USB Device .........................................................................
Checking the Nozzles Using a Computer Utility ...................................................................... Print Head Cleaning .................................................................................................................... Cleaning the Print Head Using the Product Control Panel ...................................................... Cleaning the Print Head Using a Computer Utility................................................................... Print Head Alignment ..........
Solving Paper Problems................................................................................................................... 393 Paper Feeding Problems............................................................................................................. 394 Paper Jams Inside the Printer ..................................................................................................... 395 Paper Ejection Problems ..........................................................................
Image is Distorted or Blurry ......................................................................................................... 413 Image Colors are Patchy at the Edges ........................................................................................ 413 Image is Too Dark ....................................................................................................................... 414 Back of Original Image Appears in Scanned Image .....................................................
Electrical Specifications ................................................................................................................... Environmental Specifications ........................................................................................................... Interface Specifications .................................................................................................................... External USB Device Specifications.........................................................
WF-C8690 User's Guide Welcome to the WF-C8690 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
3.
4. Place the stands between the cabinet's casters as shown. 5. Secure the stands to the cabinet with the included screws. Caution: Make sure the stands are securely attached or the product may fall over.
6. Attach and secure the reinforcing bars to the stands with the included screws. 7. Place the cabinet on a flat surface and lock the front casters.
8. Attach the front cover to the stands. 9. Remove the output tray from the product.
10. Remove the paper cassette from the product. Note: If you are installing the optional cabinet under the optional paper cassette unit, remove the paper cassette from the optional cassette unit instead.
11. Lift up your product or optional cassette unit and gently lower it onto the cabinet with the corners aligned. Secure the product or optional cassette unit to the cabinet with the included screws using a screwdriver. Note: Screws may be left over after installation.
Warning: To lift the product, have two or more people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 12. Secure the back of the product or paper cassette unit to the cabinet using the included brackets and screws. 13. Insert the paper cassette you removed and attach the output tray. 14. Connect the power cord and other connection cables, then plug in the product.
Parent topic: Installing the Optional Cabinet and Paper Cassettes Installing the Optional Paper Cassette Units You can install up to three optional paper cassette units to provide more paper capacity. If you are using the optional cabinet, install the cabinet under the bottom optional cassette unit first. 1. Turn off the product, and unplug the power cord and any connected cables. Warning: To avoid electric shock, make sure you unplug the power cord. 2.
5. Remove the output tray. 6. Remove the paper cassette from the product.
7. Remove the paper cassette from the optional paper cassette unit. 8. Stack all optional paper cassette units on top of each other and secure them to each other with the included screws.
9. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit with the included screws using a screwdriver. Note: Screws may be left over after installation.
Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down.
10. Secure the back of the paper cassette units to each other and to the product using the included brackets and screws. 11. Insert a label into the holder indicating the paper size to be loaded in each of the paper cassettes.
12. Insert the paper cassette and place the correct sticker on the cassette unit to indicate the cassette number. 13. Attach the output tray. 14. Connect the power cord and other connection cables, then plug in the product. 15. Turn on the product. 16. Pull out and reinsert the paper cassettes in the optional paper cassette units and confirm that each cassette unit number is displayed on the screen. 17. Enable the optional paper cassette units in the printer software.
Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Enabling the Optional Paper Cassettes - Windows You need to enable the optional paper cassette units before you can use them with the printer software.
You see a window like this: 3. Make sure Acquire from Printer is selected, and click Get. The optional paper sources are listed in the Current Printer Information section. 4. Click OK. The optional paper cassettes are now enabled.
Note: If you are using the PostScript (PS3) printer software, see the link below to enable the optional cassette units. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4. Select the number of cassette units installed as the Lower Cassette setting. 5. Click OK. The optional paper cassettes are now enabled.
Using the Control Panel See these sections to learn about the control panel and select control panel settings.
5 The LCD screen 6 The log out button 7 The help button 8 The stop button 9 The 10 The 11 The 12 The 13 The numeric keypad 14 The 15 The C clear button Interrupt button Reset button Paper Setting button Job/Status button, the Error light, and the Data light Contacts button Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions.
Icons Description Select this icon to enable sleep mode and turn off the LCD screen. The indicated setting has changed. There is a problem with the indicated setting. Select the icon to resolve the problem. No Ethernet connection. An Ethernet connection is established. No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection is established. The number of bars indicates the connection's signal strength. No Wi-Fi Direct connection.
3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings.
6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.
3. Select General Settings. 4. Select Basic Settings. 5. Scroll down and select Country/Region. 6. Scroll up or down, if necessary, and select your country or region. You see a confirmation screen. 7. If the setting is correct, select Yes. (If not, select No and retry.
• Scan settings • System Administration settings • Fax settings • Web Config settings • EpsonNet Config settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Scroll down and select System Administration. 5. Select Security Settings > Admin Settings > Admin Password > Register.
You see a screen like this: 6. Use the displayed keyboard to enter a password and select OK. 7. Enter your password again to confirm. Note: Keep a copy of your password in a safe place. 8. Select OK. 9. Turn Lock Setting on. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance.
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select . • To select from common email domain names, select . • To enter a space, select Space.
You see a screen like this: 3. Select Add New. Enter the Administrator password, if necessary. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Register.
You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.
Setting User Feature Restrictions (Access Control) Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product. Restricted features require the user to enter an ID and password on the product control panel. After you setup feature restrictions, you must enable them using the product control panel. Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2.
Entering a User ID and Password for Scanning Changing LCD Screen Language You can change the language used on the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language.
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press to decrease or to increase the sound. 9. Select OK to exit. Note: You can also adjust the Sound Type and the sound level for various product functions.
You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the – or + icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off. Note: This setting can be locked by an administrator.
You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Printer Settings.
You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. Note: You must restart the product for the change to take effect. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem.
3 ADF input tray (F) 4 ADF output tray 5 Paper cassette 1 (C1) 6 Optional cassettes 2, 3, and 4 (C2, C3, and C4) 7 Optional cabinet 52
1 Rear paper feed edge guides 2 Paper support and extension 3 Rear paper feed slot (B1) 4 Feeder guard 5 Output tray 6 Paper cassette edge guides 7 Paper cassette Parent topic: Product Parts Locations 53
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
2 Scanner glass 3 Control panel 4 USB Type A port for external devices 5 Print head 6 Front cover (A) Parent topic: Product Parts Locations 55
Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
6 Line port 7 EXT. port 8 LAN port 9 USB port Note: If you are using a USB connection, make sure you insert the cable in the correct orientation. Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. Enter the administrator password, if necessary. You see a screen like this: 6. Do one of the following: • Select the– or + icon to decrease or increase the number of minutes. • Select the number of minutes on the LCD screen, select the number of minutes from the onscreen or control panel keypad, and select OK. 7. Select OK.
Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address.
2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 3. Now you are ready to send and print emails to your product's Email Print address. Note: Go to epsonconnect.
Using Epson Remote Print With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address. 3.
5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS.
1. Connect your Epson product to your wireless network. See the link below. 2. Note your product's IP address by checking your network status. See the link below. 3. Connect your computer or your Apple or Android device to the same wireless network as your Epson product. 4. Enter your product's IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option. Note: If you don't see the Google Cloud Print Services option, turn your product off and back on.
3. Do one of the following: • Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen. Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print. • Open a web browser and enter chrome://devices in the address bar. Skip to step 5. • If you see a registration confirmation screen instead, click Register. 4.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen. Note: If you do not see your product, tap All Printers and select your product. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect.
2. Connect your Windows 10 Mobile device to the same wireless network as your product. 3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Windows 10 Mobile Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.
Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada). 1. Connect your Epson product to your wireless network. See the link below. 2. On your Android device, download the Mopria Print Service from Google Play. Note: On some Samsung Galaxy devices, Mopria may come preinstalled. 3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service. 4. Connect your Android device to the same wireless network as your product. 5.
4. Touch the NFC antenna of your Android device to the NFC tag on your product. Note: The location of your mobile device's NFC antenna varies. See your mobile device documentation for details. Epson iPrint opens on your device. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your Android device to the product NFC tag on your product again.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings.
7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • To change the case of letters, press . • To delete the previous character, press . • To enter numbers and symbols, press . • To enter a space, press Space. 8. Press OK when you finish entering your password.
Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices.
2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again. You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
You see a screen like this: 3. Select Router, then select Start Setup, Change Settings, or Change to Wi-Fi connection, depending on your current connection settings. 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email, you need to configure the email server. You can select settings for the email server using the control panel on the product.
You see a screen like this: 4. Select Network Settings. 5. Scroll down and select Advanced. 6. Select Email Server. 7. Select Server Settings. You see a screen like this: 8. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 9. Select Proceed to save your settings. 10. Select Close to exit. 11. Select Connection Check to verify the connection to the email server.
Related tasks Scanning to Email Forwarding Received Faxes Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary. 1. Disable your product's Wi-Fi features. 2. Connect one end of an Ethernet network cable to the product's LAN port. 3.
Parent topic: Changing or Updating Network Connections Related tasks Uninstalling Product Software - Windows Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/PR. (You can change this setting later as needed.
After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step. • If you are installing more than one product, select Add found printers and go to step 9. Note: You can customize and filter your product search results by clicking Display Settings.
6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer. 8. Click OK, then skip the remaining steps. 9.
The selected products appear in the lower section of the screen. 10. Select the checkbox next to the product you want to make your default printer, if necessary. 11. Click OK.
3. Double-click EPSON. 4. Click Continue on the next two screens. 5. Click Agree. 6. Click Install. 7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product. Note: These settings can be locked by an administrator.
You see a screen like this: 5. Select PDL Print Configuration. You see a screen like this: 6. Select one of the options shown above, then select the PDL print configuration options you want to use. 7. When you are finished, press the home button to exit. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing.
PDL Print Configuration Available option settings Description Common Settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing Paper Type Various paper types Sets the default paper type for PCL or PostScript printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality Draft Sets the quality for PCL or PostScript printing Standard Best Ink Save Mode On/Off Saves ink by reducing print density Print Order Last P
PDL Print Configuration Available option settings Description Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and fixed-pitch (availability depends on font source and number settings) Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and proportional (availability depends on font source and number settings) Symbol Set Various Selects the default symbol set.
PDL Print Configuration Available option settings Description Binary On/Off Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. PDF Page Size Various sizes Selects the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size of the first page.
You see a screen like this: 5. To change interface settings, scroll down and select the interface options for your connection type. 6. To select printer language settings, select Printing Language and select the printing language for your connection type. 7. When you are finished, press the home button to exit.
Option Available settings Description Printing Language Auto Select the language for the USB or network interface PCL PS3 PDF Parent topic: Selecting Printer Language and Interface Settings Printing a PCL or PS3 (PostScript) Status Sheet You can print a PCL or PS3 (PostScript) status sheet to confirm the current font information. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Scroll down and select Print Status/Print. 4. Select Print Status Sheet. 5.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Paper Types Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassette You can load paper up to this size in the paper cassette: A3 (11.7 × 16.
2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using. 3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides.
4. Make sure the paper size label matches the size of the paper loaded in the paper cassette. If necessary, remove the label holder and change the paper size indicated on the label. 5. Insert the paper cassette all the way into the product. Note: If the Paper Size Auto Detect setting is enabled, your product will automatically detect the size of the paper you loaded. 6. If necessary, press the Paper Setting button and select the size and type of paper you loaded on the product LCD screen.
Loading Paper and Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot. 1. Open the feeder guard and pull up the paper support. 2. Slide the edge guides outward.
3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper. 4. Do one of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the slot. Caution: To prevent paper feeding problems, make sure you do not load paper above the arrow marks inside the edge guides.
• Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper, but not too tightly. 6. Press the Paper Setting button.
7. Select the size and type of paper you loaded. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, except when the long edge is set as the width of a user-defined paper size. • Load the printable side faceup. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guides.
• Load only 1 sheet for user-defined size paper from 2.16 x 5 inches (55 x 127 mm) to 12.95 x 47.24 inches (329 x 1200 mm) and 5.8 x 8.27 inches (148 x 210 mm) to 11.7 x 17 inches (297 x 431.8 mm) • 10 envelopes Note: Printing on user-defined paper sizes is available only when printing from a computer. You can load up to the following number of thick paper (25 to 68 lb [91 to 256 g/m2]) sheets in the rear paper feed slot: • 10 sheets for available paper sizes* from A6 (4.1 × 5.
Paper type Paper size Loading capacity Cassette 1 Plain paper Letterhead paper Recycled paper Colored paper Pre-printed paper High-quality plain paper Copier paper Available paper sizes* from Executive (7.25 × 10.5 inches [184 × 267 mm]) to A3 (11.7 × 16.5 inches [297 × 420 mm]) Cassettes 2-4 (optional) Up to the arrow mark on the edge guide User defined (5.8 × 8.27 inches [148 × 210 mm] to 11.7 × 17 inches [297 × 431.8 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) A6 (4.1 × 5.
Paper type Thick paper (25 to 53 lb [91 to 200 g/m2]) Paper size Loading capacity Available paper sizes* from Executive (7.25 × 10.5 inches [184 × 267 mm]) to A3 (11.7 × 16.5 inches [297 × 420 mm]) Cassette 1 Cassettes 2-4 (optional) 120 200 120 — User defined (5.8 × 8.27 inches [148 × 210 mm] to 11.7 × 17 [297 × 431.8 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) User-defined (4.1 × 5.8 inches [105 × 148 mm] to 11.7 × 17 inches [297 × 431.
Paper type Epson Presentation Paper Matte Loading capacity Cassette 1 Cassettes 2-4 (optional) Rear paper feed slot — — 70 sheets: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]) 50 sheets: 11 × 17 inches (279 × 432 mm), A3 (11.7 × 16.5 inches [297 × 420 mm]) Epson Premium Presentation Paper Matte — — 20 sheets: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 8 × 10 inches (203 × 254 mm) 10 sheets: A3 (11.7 × 16.
Paper type Epson Premium Photo Paper Glossy Loading capacity Cassette 1 Cassettes 2-4 (optional) Rear paper feed slot — — 20 sheets: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 8 × 10 inches (203 × 254 mm), 5 × 7 inches (127 × 178 mm), 4 × 6 inches (102 × 152 mm) 10 sheets: 11 × 17 inches (279 × 432 mm), A3 (11.7 × 16.5 inches [297 × 420 mm]), 13 × 19 inches (330 × 483 mm) Epson Premium Photo Paper Semi-gloss — — 20 sheets: Letter (8.
Related references Paper Specifications Double-sided Printing Paper Types Check the table below to see which papers are available for printing double-sided.
Available Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.
Paper Type Size Part number Sheet count Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 50 S042038 100 S041141 20 S041649 50 S041271 100 A4 (8.3 × 11.7 inches [210 × 297 mm]) S041140 20 11 × 17 inches (279 × 432 mm) S041156 20 13 × 19 inches (330 × 483 mm) S041143 20 4 × 6 inches (102 × 152 mm) S041727 100 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Semi-gloss 4 × 6 inches (102 × 152 mm) S041982 40 Letter (8.
Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings. Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Press the Paper Setting button. You see a screen like this: 2. Select the paper source you want to select settings for. You see a screen like this: 3.
5. Select Paper Type. 6. Select the paper type for the paper you loaded. 7. Turn on the Paper Size Auto Detect setting to automatically detect the size of the paper loaded in the paper source. 8. Select another paper source to change or press the home button to exit. Paper Type Settings - Control Panel Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded.
Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
You see a screen like this: 5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. • Turn off this setting to display an error message and stop printing if an error occurs. 6. Select Paper Source Settings. 7. Select the Paper Source Settings options you want to use. 8.
Paper Source Settings option Available settings Description Auto Select Settings Copy Select On for any of these settings to automatically print on paper from any source containing paper that matches your paper settings Fax Other Note: More than one paper source needs to be set to On.
4. Select Printer Settings. You see this screen: 5. Select Universal Print Settings. 6. Adjust the settings as necessary. 7. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs.
Universal Print Settings option Available settings Description Skip Blank Page On Select On to skip printing of blank pages automatically Off Parent topic: Selecting the Universal Print Settings 118
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: A3 (11.7 × 16.5 inches [297 × 420 mm]).
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product. Remove your originals after scanning.
Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them. Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 1. Slide the ADF edge guides outward. 2.
3. Insert the originals into the ADF faceup and top-edge first.
Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. Note: The ADF should automatically detect the size of your original. If the document size isn't automatically detected, you need to manually select it.
4. Slide the ADF edge guides against the originals, but not too tightly.
Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. Select the link below to select the copy orientation setting that matches how you loaded your original.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4.
8. Select Preview to preview your copy on the LCD screen. 9. Select Presets to save your copy settings. Note: Presets can be locked by an administrator. If you can't access or change this setting, contact your administrator for assistance. 10. When you are ready to copy, press the Copy icon. Note: To cancel printing, press the stop button or select Cancel.
Copying option Available settings Description Density Varying levels Adjusts the lightness or darkness of copies Reduce/Enlarge Reduce to Fit Paper Automatically decreases the size of the image by the percentage you select 2-Sided 100% Copies the original at its full size Auto Automatically sizes the image to fit the paper size you selected 50%->200% and other conversions Automatically converts from one size to another 1>1-Sided Select to make 2-sided copies.
Copying option Available settings Description Finishing Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets Mixed Size Originals Off Select On to copy originals of varying sizes in their original sizes Orientation (Original) Up Direction Book>2Pages Off On Specifies the orientation of your originals Left Direction On Select On to copy two pages of a book
Copying option Available settings Description Remove Punch Holes Off Select On to erase the binding holes on a document. Scroll down and select the erasing position and orientation for your originals or copies. ID Card Copy Off On On Select On to copy both sides of an ID card onto one side of a sheet of paper. Select the orientation for your originals or copies.
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use.
4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper.
Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Paper Types Paper or Media Type Settings - Printing Software Related tasks Entering a User ID and Password for Printing Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Standard For everyday text and image printing. High For photos and graphics with high print quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
• Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side (recommended for paper types that do not support automatic duplexing). 2. Click the Settings button.
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: • Watermark: adds a visible watermark to your printout Note: Click the Add/Delete button to create your own watermark, and click the Settings button to customize the watermark.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document.
Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab.
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1.
You see the maintenance options: 4. Click the Extended Settings button.
You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick paper, and the Thick Paper setting does not help. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing.
Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product and select Printer properties. • Windows 7: Click Printer properties. and select Devices and Printers. Right-click your product and select • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab.
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings.
Parent topic: Locking Printer Settings - Windows Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
4. Click the Settings button. 5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use.
4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK.
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu.
9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want to use. 12. Select any of the available print options.
Print Quality Options - Mac You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen. Draft For draft printing on plain paper. Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Best Quality For the best print quality, but the slowest print speed.
1. Select the size of the paper you loaded as the Paper Size setting. 2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing.
Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove redeye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
High Speed Printing Speeds up printing but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer.
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume.
Selecting Maintenance Options - Epson Universal Print Driver - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows Parent topic: Printing from a Computer Synchronizing Printer Settings - Epson Universal Print Driver - Windows You may need to synchronize the printer driver with the product if the printer driver does not detect the correct informatio
You see this window: 3. Make sure Acquire from Printer is selected and click Get. Note: Select the Only Optional Information checkbox if you only want to enable optional equipment, such as an optional cassette unit. The product's settings and other information appears in the Current Printer Information area. 4. Click OK.
Selecting Basic Print Settings - Epson Universal Print Driver - Windows Select the basic settings for the document or photo you want to print. Note: The names of settings on the universal print driver screens may vary slightly, depending on the version of the print driver you have installed. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape.
7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Grayscale setting. 10.
Selecting Additional Layout and Print Options - Epson Universal Print Driver Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab.
Note: For more information about a setting, right-click it and select Help. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting. If you want to center your image on the paper, select the Center option.
Note: Click the Add/Delete button to create your own watermark, and click the Settings button to customize the watermark. • Header/Footer: adds information such as the date and time to the top or bottom of your printout. Note: Click the Settings button to customize the text and location of the header or footer. 4. To add a password to your print job, select the Confidential Job checkbox, then enter a password. Confidential jobs are stored in the product's memory without being printed.
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles. • Head Cleaning lets you clean the print head. • Network printer search lets you search for and connect to a product on the network.
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows Related concepts Print Head Nozzle Check Print Head Cleaning Extended Settings - Epson Universal Print Driver - Windows You can select from these settings on the Extended Settings window.
Offset Settings Lets you make fine-tune adjustments to the print position of data on your printout. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Refine screening pattern Prints graphics with a finer screening pattern.
1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select EPSON Universal Print Driver and select Manage > Printing Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers. Right-click EPSON Universal Print Driver and select Printing Preferences.
2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1.
You see this window: 4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Setting Options Description Watermark Various text watermarks Lets you select the text for the watermark or prohibit watermarks Add/Delete Lets you add or delete a customized text or image-based watermark Settings Lets you select the size, position, color and other watermark settings Off Prohibits headers or footers On Allows headers and footers Settings Lets you select the text and position for printing headers and footers Color Allows color printing Grayscale Allows printing in black or
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
You see a screen like this: 5. Select the printer or printers you want to add. 6. Click Add to Printer Folder. The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK.
Printing with the PostScript (PS3) Printer Software - Windows You can print with the PostScript (PS3) printer software using any Windows printing program, as described in these sections. Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • Letter (8.
• A4 (8.3 × 11.7 inches [210 × 297 mm]) • B4 (13.9 × 9.84 inches [353 × 250 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • A3 (11.7 × 16.5 inches [297 × 420 mm]) • 13 × 19 inches (330 × 483 mm) • 11 × 17 inches (279 × 432 mm) • No. 10 (4.1 × 9.5 inches [105 × 241 mm]) 1.
You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Black & White setting. 7. Click the Layout tab.
You see this window: 8. Select the orientation of your document. 9. To print on both sides of the paper, select one of the Print on Both Sides settings. 10. To change the printing order of the pages, select one of the Page Order settings. 11. To print multiple pages on one sheet of paper, adjust the Pages per Sheet setting. 12. To create a folded booklet out of your photo or document, select the Booklet option.
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button on the Paper/Quality tab. 1. Select the size of the paper you loaded as the Paper Size setting. 2. Select the Print Quality option that matches the print quality you want to use. 3.
8. Select any of the remaining Printer Features options to customize your printouts. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks Enabling the Optional Paper Cassettes - Mac Selecting Basic Print Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print.
• A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) • Executive (7.25 × 10.5 inches [184 × 267 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A3 (11.7 × 16.5 inches [297 × 420 mm]) • 13 × 19 inches (330 × 483 mm) • 11 × 17 inches (279 × 432 mm) • B4 (13.9 × 9.84 inches [353 × 250 mm]) 1. Open a photo or document for printing. 2. Select the print command in your application.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Paper Feed from the pop-up menu. You see these settings: 9.
10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. • For the best printing with reduced speed, select Maximum. 13. Select Color from the Feature Sets pop-up menu.
You see these settings: 14. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 15. Select any of the available print options.
1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size. 2. Select the orientation of your document or photo as shown in the print window. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print popup menu.
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. • To use the product's default color matching, select In printer.
Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Checking Print Status - PostScript Printer Software - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
2. Select Active on the Job Status tab. 3. Select the job you want to cancel and select Cancel.
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning with Document Capture or Document Capture Pro Scanning in Epson Scan 2 Scanning Special Projects Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Note: You can also scan using Document Capture Pro (Windows) or Document Capture (Mac).
2. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place your originals in the ADF. 3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select one of the following Scan to options: • Network Folder/FTP saves your scan file to a specified folder on a network. • Email lets you send scanned files through a pre-configured email server.
Scanning to Email Adding and Assigning Scan Jobs with Document Capture Pro - Windows Adding and Assigning Scan Jobs with Document Capture - Mac Scanning to a Memory Device Scanning to the Cloud Scanning Using Web Services for Devices (WSD) - Windows Control Panel Scanning Options Parent topic: Starting a Scan Related tasks Scanning to the Cloud Entering Characters on the LCD Screen Using Presets Related topics Placing Originals on the Product Scanning to a Network Folder or FTP Server You can scan an image
You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Location field and enter the folder location, and select OK. Enter other information as necessary.
• Select Contacts and choose a saved folder from the Contacts list. 6. Select Scan Settings. 7. Select File Format to choose the file format for your scan. 8. Scroll down and change the File Name setting, if necessary. 9. Select any additional scan settings as necessary. 10. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 11. Select the Save icon.
You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and select OK. • Select Contacts and choose an email address from the Contacts list. • Select History to choose an email address from your recent scan history. 6. Select Scan Settings. 7. Select File Format to choose the file format for your scan. 8.
9. Select any additional scan settings as necessary. 10. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 11. Press the Send icon. Your product scans your original and emails the scanned file.
You see a window like this: 3. Click the Job Settings button. Note: If you do not see the button, click the < symbol in the Job bar.
You see a window like this: 4. To add a scan job, click the necessary, and click OK. New Job icon, enter a name for the new job, select settings as You can now use the new scan job when you scan with Document Capture Pro. Note: See the Help information in Document Capture Pro for details. 5. To add the scan job to the list of selectable jobs when scanning to Document Capture Pro from the control panel, click the Button Assignment icon. 6.
You can now select the assigned scan job when you scan to Document Capture Pro using your product's control panel. Parent topic: Starting a Scan Using the Product Control Panel Related topics Placing Originals on the Product Adding and Assigning Scan Jobs with Document Capture - Mac You can use Document Capture to create, edit, and delete scan jobs. Scan jobs allow you to save commonly-used scanning options.
1. Insert a external USB device into the product's USB port. 2. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select Memory Device. You see a screen like this: 6. Select Basic Settings options as necessary. 7. Select the Advanced tab and select options as necessary.
8. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 9. Select the Save icon. Your product scans your original and saves the scanned file to a memory device. Parent topic: Starting a Scan Using the Product Control Panel Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect.
You see a screen like this: 5. Press the + icon and select a cloud destination. 6. Select Basic Settings options as necessary. 7. Select the Advanced tab and select options as necessary. 8. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 9. Press the Upload icon. Your product scans your original and saves the scanned file to the selected destination.
4. Select Scan. 5. Select Computer (WSD). 6. Select a computer. 7. Select the Save icon. The scanned image is transferred to the selected computer. Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected.
Scan to setting Available options Description File Format JPEG Select for photos. You can also select the Compression Ratio. PDF Select for documents. You can also select the Compression Ratio and PDF Settings. TIFF (Single Page) Select for scanned files that you can print from a device. Multi Page TIFF documents are scanned in black and white.
Scan to setting Available options Description Remove Shadow On Select On, then select settings for Center to erase the shadows that appear in the center of a document when copying a book or Surround to remove the shadows that appear around a document when copying thick paper. Off Remove Punch Holes On Erases the binding holes on a document. Select the side of the original with the binding holes and select the orientation of the original (Up Direction or Left Direction).
You see an Epson Scan 2 window like this: 229
Parent topic: Starting a Scan Related tasks Entering a User ID and Password for Scanning Starting a Scan from a Scanning Program Related topics Placing Originals on the Product Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 231
Parent topic: Starting a Scan Related tasks Entering a User ID and Password for Scanning Related topics Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Note: If you do not know the user ID or password, contact your administrator for assistance. 1. Start Epson Scan 2. 2. Select Settings from the Scanner drop-down list. You see this window: 3. Select Access Control. 4. Enter your user name and password. 5. Click OK. Parent topic: Starting a Scan Scanning with Document Capture or Document Capture Pro Follow the instructions in these sections to scan using Document Capture (Mac) or Document Capture Pro (Windows).
Scanning with Document Capture - Mac Parent topic: Scanning Related topics Placing Originals on the Product Setting the Operation Mode on the Product Control Panel Before scanning to Document Capture Pro, set the operation mode on the control panel. 1. Make sure you installed the product software and connected the product to your computer or network. 2. Press the home button, if necessary. 3. Select Settings. 4. Select General Settings > Scan Settings > Document Capture Pro. 5.
Note: The settings may vary, depending on the software version you are using. See the help information in Document Capture Pro for details. 1. Load your original in the product. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro.
6. If you want to select scan settings for a particular destination, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. If you do not see the Scan Settings button, click the < symbol in the Scan and... bar. 7. Click one of the destination icons in the Scan and... section of the window. Your product starts scanning and you see the settings window. 8.
Scanning with Document Capture Pro in Standard View - Windows You can use Document Capture Pro in Standard View to select settings, preview, and change the scanned file settings as necessary. Note: The settings may vary, depending on the software version you are using. See the help information in Document Capture Pro for details. 1. Load your original in the product. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.
4. Select Scan Settings from the Scan Setting Name list (or select Scan > Scan Settings from the menu bar). You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click Scan.
You see a preview of your scan in the Document Capture Pro window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page(s) icon and follow the instructions on the screen. 8. Check the scanned images and edit them as necessary. Note: See the help information in Document Capture Pro for details. 9.
Scanning with Document Capture - Mac When you scan with Document Capture, the program automatically saves your scanned file on your computer in the folder you specify. You can select settings, preview, and change the scanned file settings as necessary. Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture for details. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture.
You see a window like this: Note: If you want to use a scan job that you created instead, select it from the Job list in the Document Capture window, click the Start Job button, and skip the rest of these steps. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture for details. 4. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen.
You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 7. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps. 8. Check the scanned images and edit them as necessary. 9. Click one of the Destination icons to choose where to send your scanned files.
Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see this window: 244
2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary. 5.
13. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 14. Click Scan. The product scans your original and saves the scanned file in the location you specified.
Rotate Rotates the original image clockwise to the desired angle before scanning it. Select Auto to allow your product to automatically rotate the image based on the orientation of the text (may take longer to scan). Correct Document Skew Corrects skewed originals, image contents, or both. Add or edit pages after scanning Lets you add, remove, or edit the pages in a job, including rotating pages and changing the page order.
Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of the overall scanned image. Gamma Adjusts the midtone density of the scanned image. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers.
You see this window: 8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Click OK. 12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF.
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: • You will scan the image at its original size but enlarge it later in an image-editing program. Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this: 4. Click the Scan Settings button. Note: If you do not see the button, click the < symbol in the Scan and... bar.
You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the cloud server or service destination icons in the Scan and... section of the window. Your product starts scanning and you see the settings window. Note: If you cannot see all of the icons, the service software may not be installed or the service may not be available on your platform. 7.
8. Adjust any settings and click OK. Note: See the help information in Document Capture Pro for details. Your originals are uploaded to the indicated server or cloud service. Parent topic: Scanning Special Projects Scanning to a SharePoint Server or Cloud Service - Mac You can use Document Capture to upload scanned images to a SharePoint server or a cloud service. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture.
You see a preview of your scan in the Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file. (If you cannot see all of the icons, the service software may not be installed, the service may not be available on your platform, or you need to click the arrow next to the icons.) You see the Transfer Settings window. 6. Enter any required information to set up the destination.
You see a window like this: 4. Click the Scan Settings button. Note: If you do not see the button, click the < symbol in the Scan and... bar.
You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) in the Scan and... section of the window. Your product starts scanning and you see the settings window. 7. Select the Apply job separation checkbox. 8. Click Separation Settings.
You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11. Select any other folder naming settings you want and click OK, then click OK again. Your originals are saved into separate files and folders as specified.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of your network settings and fax data.
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment.
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's setting for the number of rings. Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up.
Related tasks Using the Fax Setting Wizard Receiving Faxes Automatically Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
You see the following screen: 3. Connect your phone line and select Proceed. 4. On the next screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when complete. 5. On the next screen, use the displayed keypad to enter your fax number, up to 20 characters. Select OK when complete. Note: The name and phone number in the fax header identifies the source of the faxes you send. 6.
8. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to receive faxes manually. Note: If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and operate the product’s control panel or your phone to receive faxes. 9.
3. Select Access Code and select Use. 4. Select the Access Code field and use the displayed keypad to enter the access code, such as 9. Then select OK. 5. Select OK to exit. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. The number of rings should be higher than the number of rings your answering machine is set to for answering a call.
1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings. You see a screen like this: 3. If you want to create shortcuts for up to three fax operations, select Quick Operation Button and select a setting and a shortcut button. Note: These shortcuts are displayed on the Fax Settings tab in the main Fax screen. 4. Select the group of settings you want to change.
Setting Options Description Quick Memory Send Off Sends the first page of a multi-page document as soon as it finishes scanning. Select this option to decrease the amount of time it takes to fax a document. On Batch Send Off Sorts outgoing faxes by recipient in the product's memory, and then sends them as a batch On Save Failure Data Off Saves faxes that failed to be sent in the product’s memory. You can resend the faxes from the product's Status Menu.
Setting Options Description Common Settings Inbox Settings Sets up what happens when the fax memory is full, or sets up a password for the inbox Forward Settings Specifies a subject when forwarding a fax to an email address Setting Options Description Auto Reduction On Select to reduce the size of large received faxes to fit on the paper size in the selected paper source Off Select to print large incoming faxes at their original size on multiple sheets, if necessary Delete Print Data After S
Setting Options Description Print Start Timing All Pages Received Select to print incoming faxes after the product receives all of the pages of the document First Page Received Select to print incoming faxes as soon as the product receives the first page of the document On Select On to print incoming faxes so that the pages are stacked in the correct page order. (When the product is low on memory, this option may not be available.
Setting Options Description Fax Log Auto Print Off Does not print a fax log On(Every 30) Prints a fax log after every 30 fax jobs are completed On(Time) Prints a fax log at a specified time. If the number of completed fax jobs exceeds 30, the fax log prints before the specified time.
Setting Options Description ECM On Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data Off Turns off Error Correction Mode (ECM); color faxes cannot be sent or received On Automatically dials the number you enter for faxing when the product detects a dial tone Off Turns off automatic dial tone detection, which may be necessary if the product is connected to a PBX (Private Branch Exchange) or a TA (Terminal Adapter).
Setting Options Description Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax. If Receive Mode is set to Auto and an answering machine is connected to the product, make sure this setting is set higher than the number of rings your answering machine is set to answer a call. Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product (if the Receive Mode is set to Auto). When you select On, you must also set a Start Code.
Setting Options Description Confirm Address List Off Selects whether or not to display a recipient confirmation screen before a fax is sent On Backup Data Auto Clear Off Automatically erases sent or received fax data from your product's memory On Clear Backup Data — Deletes all sent or received fax data remaining in your product's memory; run this function if you are giving away or disposing of your product Parent topic: Selecting Advanced Fax Settings Setting Up the Fax Utility - Windows You ca
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
Parent topic: Faxing Related tasks Importing Contacts Using the Fax Utility - Windows Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance.
3. Select Contacts. You see a screen like this: 4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. (This field is optional.
9. Select the Fax Number field, use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number, and select OK. You can enter up to 64 characters. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. 10.
• To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK. Parent topic: Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients. Note: You can create up to 200 contacts and contact groups combined. You must create a contact before creating a contact group. 1. Press the home button, if necessary.
You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. (This field is optional.) 9. Select the Contact(s) Added to the Group field. You see your contacts list. 10.
You see a screen like this: 3. Select Contacts. 4. Select the > icon next to the group you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the group, select Delete and select Yes on the confirmation screen. • To edit the group, select Edit and change the group name or contacts included as necessary. 6. Select OK when complete.
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the • To delete a contact, select it in the list and click the icon. icon. 6. To import fax numbers from your Windows Address Book into the FAX Utility PC-FAX Phone Book, select Edit PC-FAX Phone Book.
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac You can set up your speed dial and group dial lists using the FAX Utility.
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard.
6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group Dial, enter a name, select your desired fax numbers, and click OK. 7. Repeat the previous steps as necessary to add all your speed dial or group dial entries. 8. To import entries from your MacAddress book, click the 9. When you are finished, click the icon. icon to save the entries to your product's memory.
Note: You can send a black-and-white fax to up to 100 contacts or 99 groups at a time, or send a color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2Sided setting.
• Select from the sent fax history: Select Recent to display the sent fax history. Select a recipient from the list. Note: To delete entered recipients, select the Select Recipient field, select the recipient you want to delete, and select Remove. 5. If you need to change any fax settings, select Fax Settings and select your settings. 6. If you want to preview your fax in black-and-white on the LCD, press the icon.
Fax Sending Options While sending a fax, you can select Fax Settings and select these options.
Setting Options Description Continuous Scan (ADF) Off Select On to have the product to prompt if you want to scan another page after a document in the ADF has finished scanning. On If you leave the product with the prompt displayed for 20 seconds, the product starts sending the document. If you load multiple sizes of documents in a single batch, they are sent at the size of the largest document. To send them at their original size, do not mix sizes in the ADF.
Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-andwhite when you use this option. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: 4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8.
Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related tasks Selecting the Date and Time Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax on Demand You can store up to 10 scanned documents (up to 100 black-and-white pages) and have them sent automatically when another fax machine requests them.
7. Select Add Document. 8. Select Store. Your document is scanned and stored until you overwrite it or delete it. Note: To display the stored job, press the Job/Status button. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending a Stored Fax You can store up to 10 scanned documents (up to 100 black-and-white pages) and send them whenever necessary.
5. Select Extended Fax. 6. Select Store Fax Data to turn on the setting and select Close. 7. Select any other fax settings as necessary and select Close. 8. Select Store. 9. When you are ready to send the document, press the Box. home button if necessary and select Fax 10. Select Stored Documents. 11. Select the stored fax job you want to send. 12. Select Start Sending.
You see this screen: 5. Select Fax Settings and select settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select Send to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in blackand-white. 7. Hang up the telephone.
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, then click OK. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary. (Leave the Number of copies set to 1.) 5.
If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - Mac You can send a fax from a Mac printing program using the FAX Utility.
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to 1. 6.
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product.
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax. Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue.
6. Select Receive again to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address. Forwarded faxes are deleted from the product's memory.
2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Extended Fax. 5. Select Polling Receive to turn on the setting and select Close. 6. Select Close. 7. Enter the fax number you expect to receive the fax from. 8. Select Polling to start receiving the fax. Parent topic: Receiving Faxes Saving Faxes to an External USB Device You can save incoming faxes to an external USB device connected to your product. 1. Insert an external USB device into the product's USB port. 2.
Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. The inbox and confidential boxes can hold a maximum of 200 faxes in total. Note: The inbox can be locked by an administrator. If you cannot access the inbox, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings. 3.
The LCD screen displays the fax contents. 9. If you want to print or forward a stored fax, select the icon. 10. Select one of the printing or forwarding options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to free up the product's memory. When the memory is full, you can only forward or print incoming faxes.
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected destination folder on your computer, select Notify me if new faxes exist in forwarding folders.
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of fax jobs on the product control panel. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the icon. 4. To check the history of faxes that have been sent or received, select Transmission Log and select the job you want to check.
Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Press the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print.
Conditional Save/Forward List Print a list of the current conditional save/forward settings. Protocol Trace Print a detailed report for the previously sent or received fax.
Using External USB Devices with Your Product Follow the instructions here to work with an external USB device connected to your product. Connecting a USB Device Disconnecting a USB Device Viewing and Printing from the LCD Screen Transferring Files on a USB Device Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Number of files JPEG: Up to 9990* TIFF: Up to 999 PDF: Up to 999 * If the number of files exceeds 999, the files are displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, This PC, or Windows Explorer utility.
2. Select Memory Device. 3. Select JPEG. Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Do one of the following to select your photos: • In Tile View, select the thumbnail images of the photos you want to print.
• In Single View, select the image of the photo you want to print, then select the left or right arrow buttons to scroll through and select additional photos, or select Tile View to return to the thumbnail image view and select additional photos. • To select all photos, select the menu icon and select Select All Images. 5. Select Proceed to Print. 6. To change the print settings, select Basic Settings and select the necessary settings. 7.
2. Select Memory Device. 3. Select TIFF or PDF. You see a list of the available files. 4. Select the file you want to print. You see information about the file. 5. Do the following as necessary: • To print more than one copy, use the numeric keypad on the control panel or select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies (up to 99). • To change the print settings, select Basic Settings or Advanced and select the necessary settings. 6.
Advanced settings Print settings Available options Description Layout 1-up Print one photo per page 20-up Print 20 photos per page Index Print numbered photo thumbnails with date information On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping Standard Provides good quality for most prints Best Provides the highest quality for special prints Date Various date formats Prints the date the photo was taken on the photo in the format you sele
Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product.
You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Related tasks Disconnecting a USB Device Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product.
4. Select the folder that contains your files. 5. Drag the files you want to transfer to the desired folder on your computer or on your USB device. Note: Your product's LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it. Remove and insert the USB device to update the information.
Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers When ink is expended, or the maintenance box and cassette rollers are at the end of their service life, you need to replace them. The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements.
Checking Ink Status on the LCD Screen When one of your ink cartridges is low or expended, you see a message on the LCD screen. Tap How To and follow the steps on the LCD screen to replace the ink cartridge. You can also check the status of the ink cartridges and maintenance box from the product control panel. Note: You can still print when you see the low ink warning message. Replace the ink cartridges when required. 1. Press the 2. Select the home button, if necessary. icon.
Checking Ink and Maintenance Box Status – Windows You can check your ink or maintenance box status at any time using a utility on your Windows computer. 1. To check your status, access the Windows Desktop and double-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and double-click . Then click Details.
2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
4. Deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Cartridges Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences.
You see this window: 3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Related tasks Removing and Installing Ink Cartridges Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product uses only genuine Epson-brand cartridges.
Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. 1. Turn on your product. 2.
4. Push the ink cartridge in, then pull it out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
5. Remove the new cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6. Gently shake the ink cartridge horizontally about fifteen times. Caution: Do not remove any labels or seals, or ink will leak.
7. Insert the new cartridge into the holder and push it in until it clicks into place. 8. When you are finished, close the front cover. The product starts charging the ink and returns to its previous state when finished. Note: Do not turn off the printer during ink replacement. Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer.
Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing. Note: You cannot print with expended color ink cartridges using your product's control panel.
7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the Dock. 2.
You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document.
Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.
• Do not remove the film on the top of the box or ink may leak. • Do not tilt the maintenance box after removing it or ink may leak. • Do not touch the openings in the maintenance box or you may get ink on you. • Do not drop the maintenance box or subject it to strong shocks. • Do not store the maintenance box in high or freezing temperatures. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period. Keep the maintenance box away from direct sunlight.
4. Pull out paper cassette 1. 5. Open rear cover 1 (D1).
6. Pull out rear cover 2 (D2). 7. Remove the roller cover inside the product.
8. Pull up the roller tabs and slide the rollers to the left to remove them. 9. Insert the replacement rollers and slide them to the right until they click into place. 10. Replace the roller cover as shown and press it down until it clicks into place. 11. Insert rear cover 2 (D2).
12. Close the rear cover 1 (D1). 13. On paper cassette 1, pull up on the lever as shown to release the roller. 14. Slide the roller towards the lever and lift it out of the cassette.
15. Insert the pointed end of the replacement roller's shaft into the hole in the cassette and gently slide the roller into the slot with the flat side of the shaft facing toward the front of the cassette. 16. Press down on the lever as shown to lock the roller in place. 17. Insert the paper cassette all the way into the product. Reset the maintenance roller counter for paper cassette 1 to keep track of roller usage.
Note: Check that the arrows on the rollers point counterclockwise before installing them in paper cassettes 2 to 4. There are different rollers for paper cassette 1 and the other paper cassettes. 1. Turn off the product. 2. Wait for the power light to turn off, then unplug the power cord. 3. Remove the replacement rollers from their package. Caution: If there is any dirt or dust on the rollers, clean them with a soft, moist cloth. Using a dry cloth can damage the surface of the roller.
4. Pull out the paper cassette.
5. Open the rear cover (E) that matches with the paper cassette you removed.
6. Use a screwdriver to remove the three screws on the inner cover and remove the cover. 7. Pull down the roller tabs and slide the rollers to the right to remove them.
8. Insert the replacement rollers and slide them to the left until they click into place. 9. Use a screwdriver to secure the inner cover to the printer with the three screws you removed. 10. Close the rear cover (E). 11. On the paper cassette you removed, pull up on the lever as shown to release the roller. 12. Slide the roller towards the lever and lift it out of the cassette.
13. Insert the pointed end of the replacement roller's shaft into the hole in the cassette and gently slide the roller into the slot with the flat side of the shaft facing toward the front of the cassette. 14. Press down on the lever as shown to lock the roller in place. 15. Insert the paper cassette all the way into the product. Reset the maintenance roller counter for the paper cassette to keep track of roller usage.
3. Select Maintenance. You see a screen like this: 4. Scroll down and select Maintenance Roller Information. 5. Select Reset Maintenance Roller Counter. 6. Select the paper cassette in which you replaced the rollers. 7. Select Yes. 8. Select Yes again to confirm the reset. 9. If you want to feed a sheet of paper to check the roller installation, select Yes. (Otherwise, select No.) 10. Press the home button to exit.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4.
You see a screen like this: 7. Select Start. The nozzle pattern prints. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 9. Do one of the following: • If there are no gaps, select . • If there are gaps or the pattern is faint, select 354 and continue.
10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
You see a window like this: 5. Click Print.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Cleaning.
7. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 8. Select Yes. 9. Select Start to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again.
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings > Maintenance > Ruled Line Alignment. 5. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 6.
Adjusting the Quality for Each Paper Type Parent topic: Adjusting Print Quality Adjusting the Print Quality Using the Product Control Panel You can adjust the print quality using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6. Select Print Quality Adjustment. 7.
8. Check the printed patterns on the alignment sheet and select the following on the LCD screen: • For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line. • For patterns 3 and 4, select the number representing the pattern with the least amount of separation or overlap. 9. Select Done.
1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6. Scroll down and select Print Quality Adjustment per Paper. 7. Select one of the following options: • Print Pattern to adjust the paper type for your printer • Enter Set Value to enter paper type alignment information for use on multiple printers of the same model 8. Select a paper type.
9. If you printed a pattern, check the printed patterns on the alignment sheet and select the following on the LCD screen: • For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line. • For patterns 3 and 4, select the number representing the pattern with the least amount of separation or overlap. 10. Select Done.
Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. If paper does not feed correctly from the rear paper feed slot, you can use a cleaning sheet to clean the rollers. 1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in this size: A3 (11.7 × 16.5 inches [297 × 420 mm]). 2. Press the home button, if necessary. 3. Select Settings. 4. Select Maintenance.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. 1. Turn off the product. 2.
5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left.
6. Raise the lever and open the ADF cover (F). 7. Use a soft, moist, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF.
8. Pull out the paper cassette. 9. Use a soft, moist cloth to clean the cassette roller. Caution: Using a dry cloth can damage the surface of the roller. 10. Insert the paper cassette all the way into the printer. 11. Repeat steps 8 through 10 for any additional paper cassettes. 12. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers.
Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand position shown: • Avoid tilting the product, positioning it vertically, or turning it upside down; otherwise ink may leak.
3. Wait for the power light to turn off, then unplug the power cord. 4. Disconnect any connected cables and external storage devices. 5. Close the rear paper support and remove the output tray. Note: Do not place the output tray on top of the product. The output tray can fall while the product is being moved and you can be injured. 6. Remove the optional cabinet and paper cassettes (if they are installed) before lifting the product.
Solving Problems Check these sections for solutions to problems you may have using your product.
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x or 10.13.
LCD screen message Condition/solution Paper out in XX. Load Paper. Paper Size: XX/Paper Type: XX Load the size and type of paper in the paper source indicated. Too many paper cassette units are installed. Turn the power off and uninstall the extra units. See your documentation for details. You can install up to three optional paper cassette units. Remove any extra units. Unsupported Paper Cassette Units have been installed. Turn the power off and uninstall. For details, see your documentation.
LCD screen message Condition/solution No dial tone is detected. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting. (Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a fax number.
Connecting a Telephone or Answering Machine Related topics Wi-Fi or Wired Networking Job Status Error Codes If a job does not complete successfully, you can check the error code for the reason. Press the Job/Status button, select Job Status > Log, and select the incomplete job to display the error code and additional information. Code Condition/solution 001 The product was turned off by a power failure. 101 Memory is full. Reduce the size of the print job.
Code Condition/solution 120 Cannot communicate with a server using an open platform. Check the server or network for errors. 201 The product's memory is full. You can send pages individually, or print received faxes and delete them to free up memory space. 202 The line was disconnected by the recipient's fax machine. Wait a moment, then try again. 203 The product cannot detect a dial tone. Make sure the phone cable is connected correctly and the phone line works.
Code Condition/solution 305 An error occurred while saving data to an external memory device. Reinsert the memory device or use a different device. 405 306 The product's memory is full. Wait until current jobs are finished processing. 327 311 321 A DNS error has occurred. Check the DNS settings for the server, computer, or access point. DNS settings for the server can be checked from the DNS Server option in the Setup menu. If you cannot clear the problem, contact your product administrator.
Code Condition/solution 332 There is not enough space available for saving the scanned files in the specified folder. Reduce the number of documents or delete unnecessary files from the specified folder. 333 The destination could not be found because the destination information was uploaded to the server before sending the scanned data. Select the destination again. 334 An error occurred while sending the scanned data. 341 A communication error has occurred.
Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Select Start. The nozzle pattern prints.
8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this book or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head.
You see a screen like this: 6. Select one of these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and Settings: Resets all control panel settings including the contacts list You see a confirmation screen. 7. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.
• If you cannot turn off your product, hold down the power button a little longer. If you still cannot turn off your product, unplug the power cord, plug the power cord back in, then turn your product on and off again using the power button. Parent topic: Solving Setup Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install ink cartridges, the product must charge its print head.
Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list. • If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection.
• If necessary, reinstall your product software and try running EpsonNet Setup again: 1. Reset your product's network settings to their factory defaults. 2. Windows only: Uninstall your product software. 3. Initialize your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4.
• If you are connecting the product wirelessly via EpsonNet Setup and you do not see the Wi-Fi antenna icon with connection bars on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router. • Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing.
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted).
• Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Paper Feeding Problems Paper Jams Inside the Printer Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product.
Paper Jams Inside the Printer Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the arrow mark on the edge guides inside the cassette or rear feed slot. • Place the product on a flat surface and operate it in the recommended environmental conditions.
• Use long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications.
Parent topic: Solving Paper Problems Related references Paper or Media Type Settings - Printing Software Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.
Related tasks Running a Product Check Entering a User ID and Password for Printing Using AirPrint Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printing preferences. • Windows 8.
• If you are using Windows 7, close the Devices and Printers window before you print. • Make sure Quiet Mode is turned off. • Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead.
2. Right-click the EPAUDF01.AUD file and select Delete. 3. Restart your computer and try printing again.
Documents Print Incorrectly Using the PostScript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such as Adobe Photoshop, make sure the settings in the application match the printer software settings. • EPS files created in binary format may not print correctly. Try creating the file in ASCII format instead.
Parent topic: Solving PostScript Printing Problems Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.
Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available. • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
Selecting Basic Print Settings - Mac Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead.
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Additional Layout and Print Options - Windows Cleaning Your Product Selecting Page Setup Settings - Mac Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the print head. • Adjust the print quality.
White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Make sure the paper type setting matches the type of paper you loaded. • Make sure you loaded the printable side of the paper correctly for your product. • Turn off any high speed settings in your product software. • Align the print head.
• Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded. • Make sure you loaded the printable side of the paper correctly for your product.
Related concepts Print Quality Adjustment Print Head Cleaning Related references Paper Specifications Available Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Cleaning the Paper Guide Related topics Loading Paper Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head.
Related tasks Selecting Basic Print Settings - Mac Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Additional Layout and Print Options - Windows Managing Color - Mac Solving Scanning Problems Check these solutions if you have problems scanning with your product.
• If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. • If you are scanning with the ADF, check that the document cover and ADF cover are closed. • Make sure Epson Scan 2 is selected as your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2.
Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way.
Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image, make sure to place your original straight when you scan it. If you are scanning from the ADF, try cleaning the ADF and scan again. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorted or blurry, try these solutions: • Make sure your original is not wrinkled or warped.
Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black). Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen.
Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working. • Make sure paper is loaded correctly in your product. • Make sure you have set up your header information and have not blocked your caller ID.
• If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, the product may not be able to receive faxes. Contact your service provider for assistance. • Check your inbox and delete faxes after reading or printing them. If the inbox is full, the product cannot receive faxes.
Related tasks Selecting the Line Type Printing Fax Reports Receiving Faxes Automatically Connecting a Telephone or Answering Machine Selecting Advanced Fax Settings Saving and Viewing Received Faxes Setting Up the Fax Utility - Windows Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port.
Note: Make sure the USB device has enough available memory and is not write protected. • If the memory is full, try sending a monochrome fax using the Direct Send feature, sending your fax by using the On Hook feature, sending your faxes by dialing from the external phone device, or sending your faxes in smaller batches. • If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax.
• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel. • Clean the scanner glass and document cover. Parent topic: Solving Faxing Problems Related tasks Cleaning Your Product Placing Originals on the Scanner Glass Received Fax Quality is Poor If you receive a poor quality fax, try these solutions: • Try enabling the error correction mode (ECM) setting.
Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product, try these solutions: • Make sure memory devices are enabled on the product.
Parent topic: Solving USB Device Problems Related references Interface Specifications Receive Settings - Fax Related tasks Transferring Files from a USB Device to Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions: • Make sure your device is compatible with the product. • Make sure the device is not write-protected. • Make sure your product is securely connected to your computer.
3. Do one of the following: • Windows 10: Click and select (Settings) > Apps > Apps & features. Then select the program you want to uninstall and select Uninstall. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. 2. Click Downloads. 3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6.
• Computer configuration • Description of the problem Then call: (866) 212-8743, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Windows Server 2016 • Windows Server 2012 R2 • Windows Server 2012 • Windows Server 2008 R2 • Windows Server 2008 • Windows Server 2003 R2 • Windows Server 2003 SP2 or later Windows Server supports only the printer driver, Epson Scan 2, and Document Capture Pro Server; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.
Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Single-sheets Size 13 × 19 inches (330 × 483 mm) A3 (11.7 × 16.5 inches [297 × 420 mm]) 11 × 17 inches (279 × 432 mm) A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.
Printable Area Specifications Single sheets 1 Top/bottom/right/left: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.93 inches (49 mm) minimum 3 Reduced print quality area/bottom: 2.
1 Left/right: 0.12 inch (3 mm) minimum 2 Top/bottom: 0.20 inch (5 mm) minimum 3 Reduced print quality area/left: 2.13 inches (54 mm) minimum 4 Reduced print quality area/right: 1.93 inches (49 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper size From A6 (4.1 × 5.8 inches [105 × 148 mm]) landscape size to A3 (11.7 × 16.5 inches [297 × 420 mm]) size; maximum size 11.7 × 17 inches (297 × 431.
Image data Color: 30 bits per pixel (10 bits per pixel per color) internal 24 bits per pixel (8 bits per pixel per color) external Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic: Technical Specifications Fax Specifications Fax type Walk-up black-and-white and color fax capability (ITU-T Super Group 3) Support line Standard analog phone lines PBX (Private Branch Exchange) telephone syst
Page memory Up to 550 pages (when an ITU-T No. 1 chart is received in monochrome draft mode) Redial 2 times (with 1 minute intervals) Interface RJ-11 Phone Line RJ-11 Telephone set connection Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
Dimension Specifications Printer only Height Storage: 19.4 inches (493 mm) Printing: 22.5 inches (571 mm) Width Storage: 24.1 inches (613 mm) Printing: 24.1 inches (613 mm) Depth Storage: 29.7 inches (755 mm) Printing: 34.1 inches (866 mm) Weight Approx. 101 lb (45.8 kg) (without ink cartridges or power cord) Printer with 3 optional cassettes and the optional cabinet Height Storage: 45.7 inches (1162 mm) Printing: 48.8 inches (1240 mm) Width Storage: 30.4 inches (772 mm) Printing: 30.
Rated current 1.3 to 0.7 A Power consumption Printing: Approximately 39 W (ISO/IEC24712) Ready mode: Approximately 18 W Sleep mode: Approximately 1.3 W Power off mode: Approximately 0.
• Security settings, such as password or encryption, etc. USB memory device 2TB Formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE 802.
Communication mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps Half duplex Connector RJ-45 * Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference. Security IEEE802.1X; requires the connected device to comply with IEEE802.
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Font name Family HP equivalent Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique Helvetica Narrow Palladio Roman, Bold, Italic, Bold Italic Palatino URW Gothic Book, Demi, Book Oblique, Demi ITC Avant Garde Oblique URW Bookman Light, Demi, Light Italic, Demi Italic ITC Bookman URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook Nimbus Roman Medium, Bold, Italic, Bold Italic Times URW Chancery Medium Italic — ITC Zapf Chancery Italic Symbol — Symbol UR
Font name Family HP equivalent Symbol set URW Coronet — Coronet 3 URW Clarendon Condensed — Clarendon Condensed 3 URW Classic Sans Medium, Bold, Italic, Bold Italic Univers 2 URW Classic Sans Condensed Medium, Bold, Italic, Bold Italic Univers Condensed 3 Antique Olive Medium, Bold, Italic Antique Olive 3 Garamond Antiqua, Halbfett, Kursiv, Kursiv Halbfett Garamond 3 Mauritius — Marigold 3 Algiers Medium, Extra Bold Albertus 3 NimbusSansNo2 Medium, Bold, Italic, Bold Ita
Font name Family HP equivalent Symbol set URW Chancery Medium Italic — ITC Zapf Chancery Medium Italic 3 Symbol — Symbol 4 URW DingBats — Wingdings 5 Dingbats — ITC Zapf Dingbats 6 Standard Symbol — SymbolPS 4 URW David Medium, Bold HP David 7 URW Narkis Medium, Bold HP Narkis 7 URW Miryam Medium, Bold, Italic HP Miryam 7 URW Koufi Medium, Bold Koufi 8 URW Naskh Medium, Bold Naskh 8 URW Ryadh Medium, Bold Ryadh 8 Bitmap Font Line Printer, Symbol set 9 OCR/Barc
PCL Mode 5 Symbol Sets Your product can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. Note: Since most software handles fonts and symbols automatically, you may never need to adjust your product settings. However, if you write your own product control programs, or if you use older software that cannot control fonts, refer to these tables for details on the symbol sets.
Symbol set name Attribute Font classification 8859-10ISO 6N 1, 2, 3, 9 DeskTop 7J 1, 2, 3 Math-8 8M 1, 2, 3, 7, 8 Roman-8 8U 1, 2, 3, 9 WiE.Europe 9E 1, 2, 3 Pc1004 9J 1, 2, 3 8859-15ISO 9N 1, 2, 3, 9 PcTk437 9T 1, 2, 3 Windows 9U 1, 2, 3 PsText 10J 1, 2, 3 IBM-US 10U 1, 2, 3, 9 IBM-DN 11U 1, 2, 3, 9 McText 12J 1, 2, 3 PcMultiling 12U 1, 2, 3, 9 VeInternati 13J 1, 2, 3 PcEur858 13U 1, 2, 3 VeUS 14J 1, 2, 3 PiFont 15U 1, 2, 3 PcE.
Symbol set name Attribute Font classification WinCyr 9R 1, 2 Pc851Grk 10G 1, 2 ISOCyr 10N 1, 2, 9 Pc8Grk 12G 1, 2 ISOGrk 12N 1, 2 Pc866Ukr 14R 1, 2 Hebrew7 0H 1, 7 8859-8 ISO 7H 1, 7 Hebrew8 8H 1, 7 Pc862Heb 15H 1, 7 PC-862, Hebrew 15Q 1, 7 Arabic8 8V 8 HPWARA 9V 8 Pc864Ara 10V 8 Symbol 19M 4 Wingdings 579L 5 ZapfDigbats 14L 6 OCR A 0O 10 OCR B 1O 11 OCR B Extension 3Q 11 Code3-9 0Y 12 EAN/UPC 8Y 13 Parent topic: Technical Specifications
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • Always turn off the product using the power button, and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet.
• Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
• If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area. • Use an ink cartridge before the date printed on its package. • Do not dismantle an ink cartridge.
Telephone Equipment Safety Instructions When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use a telephone to report a gas leak in the vicinity of the leak. Caution: To reduce the risk of fire, use only a No.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer.
interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson.
1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.
(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute Notice), or as otherwise agreed by the parties. b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration. c) Arbitration Fees.
1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions as provided in Section 1.5. This means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1) shall be null and void.
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.
