User Manual
Table Of Contents
- Contents
- Product Basics
- Installing the Optional Cabinet and Paper Cassettes
- Using the Control Panel
- Control Panel Buttons and Lights
- Selecting the Date and Time
- Selecting Your Country or Region
- Setting a Password and Locking the Control Panel
- Setting User Feature Restrictions (Access Control)
- Changing LCD Screen Language
- Adjusting Control Panel Sounds
- Adjusting the Screen Brightness
- Turning Off the Operation Time Out Setting
- Preventing PC Connection via USB
- Product Parts Locations
- Using Power Saving Settings
- Epson Connect Solutions for Smartphones, Tablets, and More
- Using AirPrint
- Using Google Cloud Print
- Setting Up Google Cloud Print on a Chromebook
- Android Printing Using the Epson Print Enabler
- Using Fire OS Printing
- Using Windows 10 Mobile Printing
- Using Epson Print and Scan App with Windows Tablets
- Using the Mopria Print Service
- Printing and Scanning with NFC from Your Android Device
- Wi-Fi or Wired Networking
- Enabling Epson Universal Print Driver (PCL) or PostScript Printing
- Installing the Epson Universal Print Driver - Windows
- Installing the PostScript (PS3) Printer Software - Windows
- Installing the PostScript (PS3) Printer Software - Mac
- Selecting PDL (Page Description Language) Settings
- Selecting Printer Language and Interface Settings
- Printing a PCL or PS3 (PostScript) Status Sheet
- Loading Paper
- Loading Paper in the Cassette
- Loading Paper and Envelopes in the Rear Paper Feed Slot
- Paper Loading Capacity
- Double-sided Printing Paper Types
- Available Epson Papers
- Paper or Media Type Settings - Printing Software
- Selecting the Paper Settings for Each Source - Control Panel
- Selecting Default Paper Settings - Administrator
- Placing Originals on the Product
- Copying
- Printing from a Computer
- Printing with the Standard Epson Printer Software - Windows
- Selecting Basic Print Settings - Windows
- Selecting Double-sided Printing Settings - Windows
- Selecting Additional Layout and Print Options - Windows
- Selecting a Printing Preset - Windows
- Selecting Extended Settings - Windows
- Printing Your Document or Photo - Windows
- Locking Printer Settings - Windows
- Entering a User ID and Password for Printing
- Selecting Default Print Settings - Windows
- Changing Automatic Update Options
- Printing with the Built-in Epson Driver - Windows 10 S
- Printing with the Epson Standard Printer Software - Mac
- Printing with the Epson Universal Print Driver - Windows
- Synchronizing Printer Settings - Epson Universal Print Driver - Windows
- Selecting Basic Print Settings - Epson Universal Print Driver - Windows
- Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows
- Selecting Maintenance Options - Epson Universal Print Driver - Windows
- Selecting Default Print Settings - Epson Universal Print Driver - Windows
- Locking Printer Settings - Epson Universal Print Driver - Windows
- Adding Network Printers - Epson Universal Print Driver - Windows
- Printing with the PostScript (PS3) Printer Software - Windows
- Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows
- Selecting Basic Print Settings - PostScript Printer Software - Windows
- Selecting Additional Layout and Print Options - PostScript Printer Software - Windows
- Selecting Default Print Settings - PostScript Printer Software - Windows
- Printing with the PostScript (PS3) Printer Software - Mac
- Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac
- Selecting Basic Print Settings - PostScript Printer Software - Mac
- Selecting Page Setup Settings - PostScript Printer Software - Mac
- Selecting Print Layout Options - PostScript Printer Software - Mac
- Sizing Printed Images - PostScript Printer Software - Mac
- Managing Color - PostScript Printer Software - Mac
- Printing Your Document or Photo - PostScript Printer Software - Mac
- Cancelling Printing Using a Product Button
- Printing with the Standard Epson Printer Software - Windows
- Scanning
- Starting a Scan
- Starting a Scan Using the Product Control Panel
- Scanning to a Network Folder or FTP Server
- Scanning to Email
- Adding and Assigning Scan Jobs with Document Capture Pro - Windows
- Adding and Assigning Scan Jobs with Document Capture - Mac
- Scanning to a Memory Device
- Scanning to the Cloud
- Scanning Using Web Services for Devices (WSD) - Windows
- Control Panel Scanning Options
- Starting a Scan Using the Epson Scan 2 Icon
- Starting a Scan from a Scanning Program
- Starting a Scan from a Smart Device
- Entering a User ID and Password for Scanning
- Starting a Scan Using the Product Control Panel
- Scanning with Document Capture or Document Capture Pro
- Scanning in Epson Scan 2
- Scanning Special Projects
- Starting a Scan
- Faxing
- Connecting a Telephone or Answering Machine
- Setting Up Fax Features
- Setting Up Contacts and Contact Groups
- Sending Faxes
- Receiving Faxes
- Checking Fax Status
- Printing Fax Reports
- Using External USB Devices with Your Product
- Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers
- Check Cartridge and Maintenance Box Status
- Purchase Epson Ink Cartridges and Maintenance Box
- Removing and Installing Ink Cartridges
- Printing with Black Ink and Expended Color Cartridges
- Conserving Low Black Ink with Windows
- Maintenance Box Replacement
- Replacing the Rollers for Paper Cassette 1
- Replacing the Rollers for Paper Cassettes 2 to 4
- Resetting the Roller Counter on the LCD Screen
- Adjusting Print Quality
- Cleaning and Transporting Your Product
- Solving Problems
- Checking for Software Updates
- Product Status Messages
- Job Status Error Codes
- Running a Product Check
- Resetting Control Panel Defaults
- Solving Setup Problems
- Solving Network Problems
- Solving Copying Problems
- Solving Paper Problems
- Solving Problems Printing from a Computer
- Solving PostScript Printing Problems
- Solving Page Layout and Content Problems
- Solving Print Quality Problems
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Scanned Image Colors Do Not Match Original Colors
- Scanned Image Edges are Cropped
- Solving Faxing Problems
- Solving USB Device Problems
- Uninstall Your Product Software
- Where to Get Help
- Technical Specifications
- Windows System Requirements
- Mac System Requirements
- Paper Specifications
- Printable Area Specifications
- Automatic Document Feeder (ADF) Specifications
- Scanning Specifications
- Fax Specifications
- Ink Cartridge Specifications
- Dimension Specifications
- Electrical Specifications
- Environmental Specifications
- Interface Specifications
- External USB Device Specifications
- Network Interface Specifications
- Safety and Approvals Specifications
- PostScript Fonts
- PCL Fonts
- PCL Mode 5 Symbol Sets
- Notices
396
Parent topic: Solving Paper Problems
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Cancelling Printing Using a Product Button
Related topics
Loading Paper
Solving Problems Printing from a Computer
Check these sections if you have problems while printing from your computer.
Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer
software, see the sections covering that software in this manual.
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on.
• Make sure any interface cables are connected securely at both ends.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• In Windows, make sure your product is selected as the default printer.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• On a Mac, make sure the printer is not paused.
Parent topic: Solving Problems Printing from a Computer