User Manual

Table Of Contents
410
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Additional Layout and Print Options - Windows
Managing Color - Mac
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Parent topic: Solving Problems
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
Make sure your computer has adequate memory and meets the system requirements for your
operating system.
Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control
panel.
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
Related tasks
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Cannot Start Epson Scan 2
If you cannot start Epson Scan 2, try these solutions:
Make sure your product is turned on and any interface cables are securely connected at both ends.
If your product is connected to a USB hub, connect it directly to your computer instead.