XP-970 User's Guide
Contents XP-970 User's Guide.................................................................................................................................. 13 Product Basics .......................................................................................................................................... Product Parts Locations ..................................................................................................................... Product Parts - Front ................................
Setting Up Google Cloud Print on a Chromebook ......................................................................... Android Printing Using the Epson Print Enabler ................................................................................ Using Fire OS Printing ....................................................................................................................... Using Windows 10 Mobile Printing ........................................................................................
Paper or Media Type Settings - Control Panel............................................................................... 86 Paper or Media Type Settings - Printing Software.............................................................................. 87 Placing Originals on the Product ............................................................................................................. 89 Placing Originals on the Scanner Glass ......................................................................
Selecting Basic Print Settings - Mac ............................................................................................ Paper Source Options - Mac ................................................................................................... Print Quality Settings - Mac..................................................................................................... Print Options - Mac .........................................................................................................
Selecting Epson ScanSmart Settings............................................................................................... 165 Changing the Epson Product....................................................................................................... 165 Changing the Scan Settings ........................................................................................................ 166 Changing the File Name Settings ............................................................................
Printing from a Camera Wirelessly .............................................................................................. Viewing or Printing from a USB Flash Drive or External Device ....................................................... USB Device File Specifications ................................................................................................... Connecting and Using a USB Flash Drive or External Device .....................................................
Printing with Expended Color Cartridges - Windows ................................................................... Printing with Expended Color Cartridges - Mac ........................................................................... Conserving Low Black Ink with Windows ......................................................................................... Replacing the Maintenance Box.......................................................................................................
Product Cannot Connect to a Wireless Router or Access Point .................................................. Network Software Cannot Find Product on a Network................................................................. Product Does Not Appear in Mac Printer Window ....................................................................... Wireless Network Connection is Unstable on a Mac ................................................................... Wired Network Connection Becomes Unstable .........
Grainy Printout............................................................................................................................. 324 Incorrect Colors ........................................................................................................................... 325 Solving Scanning Problems ............................................................................................................. 326 Scanning Software Does Not Operate Correctly .....................................
Scanning Specifications ................................................................................................................... Ink Cartridge Specifications.............................................................................................................. External USB Device Specifications................................................................................................. Memory Card Specifications ..........................................................................
XP-970 User's Guide Welcome to the XP-970 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product.
Product Parts - Front 1 Front cover 2 Output tray 3 Cassette 1 (upper cassette) 4 Cassette 2 (lower cassette) 15
5 Cassette edge guides 1 Rear paper feed slot 2 Paper support 3 Rear paper feed slot cover 4 Edge guides 5 CD/DVD tray Parent topic: Product Parts Locations 16
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Memory card slot 4 USB port for external USB devices 17
1 power button and light 2 Ink cartridge holder 3 Scanner unit 4 Control panel 5 CD/DVD tray slot 6 Maintenance box cover Parent topic: Product Parts Locations Product Parts - Back 1 AC inlet 2 Rear cover (duplexer) 18
3 LAN port 4 USB port for computer connections 5 Vent Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings.
1 2 power button and light LCD screen Parent topic: Using the Control Panel Related references The LCD Screen Status Icon Information Related tasks Entering Characters on the LCD Screen Viewing Animations Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown. Note: The control panel rises automatically when the product is turned on. The output tray slides out automatically when printing starts.
The LCD Screen 1 Displays various status information; select an icon to check its status or adjust its settings 2 Menu options 3 Scrolls the screen to the right 4 Stores the output tray 5 Returns to the previous screen 6 Select a tab to view different options and settings 7 Settings options 8 Displays available buttons Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions.
Icons Description Displays the Supply Status screen. Displays the network connection status; select the icon to set up or change your network connection. • The product is not connected to a wired (Ethernet) network. • The product is connected to a wired (Ethernet) network. • The product is searching for an SSID or experiencing a wireless network connection issue. • The product is connected to a wireless network; the number of bars indicates the connection's signal strength.
Tap or press the screen to select an item or icon Flick the screen to scroll swiftly Slide your finger across the screen to move items Close or open your fingers across the screen to zoom in or zoom out on a preview image To change a setting, tap anywhere on the setting.
To enter a value in a field, tap the field to display the on-screen keyboard. Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings.
3 Switches between uppercase and lowercase characters 4 Switches between characters and numbers or symbols 5 Changes the keyboard layout 6 Displays a list of common domain names to choose from 7 Enters a space 8 Select when you are finished 9 Deletes the previous character On-screen keypad 1 Cancels entry and closes the keypad 2 Select when you are finished 3 Clears the entered number 4 Deletes the previous number Parent topic: Using the Control Panel Adjusting Control Panel Sounds Y
You see a screen like this: 3. Select Basic Settings. 4. Select Sound. 5. Select Normal Mode or Quiet Mode. Note: You can also press the Quiet Mode. icon on the home screen to switch between Normal Mode and 6. Do one of the following: • Select Button Press. • Select Error Notice. 7. Press the – or + icon to adjust the volume. 8. Select OK to exit. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home icon, if necessary.
2. Select Settings. 3. Select Basic Settings. 4. Select LCD Brightness. Note: If you want to change the background color entirely, select Background Color. 5. Press the – or + button to adjust the brightness. 6. Select OK to exit.
Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home icon, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Scroll down and select Language. 5. Select a language. 6. Press the home icon to exit. Parent topic: Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Select the help icon.
You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions.
While viewing the topics, you may see screens like this: 1 Displays the current step number and the total number of steps 2 Press the left arrow button to view the previous step 3 Indicates your overall progress through the animation 4 Press the right arrow button to view the next step Parent topic: Using the Control Panel Turning Off Auto Selection Mode Auto Selection Mode changes the menu options on the LCD screen automatically depending on the action you perform.
2. Select Settings. You see a screen like this: 3. Scroll down and select Guide Functions. 4. Select Auto Selection Mode. 5. Turn off this mode for the desired options displayed on the screen. 6. Press the home icon to exit. Parent topic: Using the Control Panel Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.
You see a screen like this: 3. Select Basic Settings. 4. Scroll down and select Sleep Timer. 5. Select a time period between 3minutes and 15minutes. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1. Press the home icon, if necessary. 2. Select Settings.
You see a screen like this: 3. Select Basic Settings. 4. Scroll down and select Power Off Timer. 5. Select a time period between 30minutes and 12h (12 hours). Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home icon, if necessary. 2. Select Settings. You see a screen like this: 3. Select Web Service Settings. 4.
You see a screen like this: 5. Select Register. 6. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive. 1.
5. Enter the email address and optional access key of your Epson product during Remote Print setup. 6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.
2. Do one of the following: • Alexa or Google Assistant: Set up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel. • Siri: Download and install the Epson iPrint app then select your product. See the link below for instructions. 3. Click here for instructions on how to set up your product and voice assistant to use the voiceactivated printing feature. Now you are ready to print with your voice and your Epson product.
Parent topic: Product Basics Related tasks Turning Off the Paper Setting Alert Related topics Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Note your product's IP address by checking your network status. See the link below. 3.
Related topics Wi-Fi or Wired Networking Setting Up Google Cloud Print on a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product. Note: See your Chromebook's documentation for details on connecting to a network. 3.
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print. 1. Connect your Epson product to your wireless network. See the link below. 2. On your Android device, download the Epson Print Enabler plug-in from Google Play. 3.
Related topics Wi-Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below. 2.
Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play. Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada). 1. Connect your Epson product to your wireless network. See the link below. 2.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings.
7. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • To change the case of letters, select . • To delete the previous character, select • To enter numbers and symbols, select • To enter a space, select . . . 8.
The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Enabling Wi-Fi Direct Mode (Simple AP) You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point. Note: Make sure the Epson iPrint app or another compatible Epson printing app is installed on your mobile device before connecting to the product. 1. Press the home icon, if necessary. 2. Select Smartphone connect.
• For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network name (SSID) displayed on the LCD screen and enter the password shown. Select Next on the LCD screen to display your product information, then follow the instructions on the LCD screen. The Wi-Fi Direct icon is displayed on the LCD screen and indicates if Wi-Fi Direct is enabled on the product.
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press Start Setup within two minutes of activating WPS on your router. 7. Press the home icon to return to the Home screen. The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status.
3. Select Settings. You see a screen like this: 4. Select Network Settings > Network Status > Print Status Sheet. 5. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Make sure a few sheets of plain paper are loaded in the lower cassette. 2.
You see a screen like this: 4. Select Network Settings > Connection Check. You see a screen like this: 5. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product.
Error code and message Solution E2, E3, or E7 Check the following: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. • Make sure your router or access point is turned on, and is correctly connected to your computer or network device. • Turn off the router or access point, wait about 10 seconds, and turn it on again. No wireless network names (SSID) found.
Error code and message Solution E5 If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings. Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
Error code and message Solution E9 Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device. Connection using are trying to connect to your product. the EpsonNet Setup is available. Contact your network administrator for assistance.
Error code and message Solution E12 Make sure other devices on the network are turned on and do the following: Confirm the following • Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway -IP address, subnet mask, or default addresses for other devices are the same.
Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again.
3. On a computer or other device connected to the same network as your product, open a web browser. 4. Enter your product's IP address into the address bar. You see the available Web Config utility options. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi-Fi Connection If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection. 1.
Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Related tasks Disabling Wi-Fi Features Connecting to a New Wi-Fi Router If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router. 1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2.
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. 8. Select Close.
Loading Paper Before you print, load paper for the type of printing you will do.
3. Open the front cover until it clicks. 4. Slide out the upper paper cassette (labeled 1 on the cassette). Note: If the cassette is too far inside the product to reach, turn the product off and on again to reset the cassette's position. 5. Slide the edge guides outward.
6. Slide the front edge guide to the position for the paper size you want to use. 7. Insert paper in the cassette with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear edge of the cassette.
8. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 9. Keeping the cassette flat, slide it into your product. Align the edge of the cassette to your product using the alignment marks as shown. Note: If you slide the cassette too far into the product, turn the product off and on again. The cassette moves to the correct position. 10. Lower the control panel.
11. Select the size and type of the paper you loaded on the LCD screen, and select Close. Note: You can quickly select frequently used paper settings by selecting Favorite Paper Settings. The output tray extends automatically when you print. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
2. Raise the control panel. 3. Open the front cover until it clicks. 4. Pull on the front cover to slide out the lower paper cassette.
5. Slide the edge guides outward. Note: If you are using legal-size paper, remove the CD/DVD tray from under the lower cassette. Press the button on the lower cassette and extend it as shown. 6. Set the front edge guide to the position for the paper size you are using.
7. Do one of the following: • Insert paper with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear edge of the cassette.
• Insert up to 10 envelopes, printable side down and flap edge left, as shown. 8. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides.
9. Keep the cassette flat as you slide it into your product. Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating. 10. Lower the control panel. 11. Select the size and type of the paper you loaded on the LCD screen, and select Close. Note: You can quickly select frequently used paper settings by selecting Favorite Paper Settings. The output tray extends automatically when you print.
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • Do not load an envelope that is curled, folded, or too thin, or that has a plastic window. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. • Check the paper package for any additional loading instructions.
2. Open the rear paper feed slot cover. 3. Fully extend the paper support and tilt it back, as shown.
4. Slide the edge guides outward 5. Do one of the following: • Insert a single sheet of paper, glossy or printable side up and short edge first, centered at the arrow mark on the paper support. Insert the paper approximately 2 inches (5 cm) into the slot. Note: Legal (8.5 × 14 inches [216 × 356 mm]), B4 (13.9 × 9.84 inches [353 × 250 mm]), and user defined (3.5 × 5 inches to 11.7 × 47.2 inches [89 × 127 mm to 297 1200 mm]) paper sizes are only available when printing from a computer.
• Load an envelope printable side up and flap edge left, centered at the arrow mark on the paper support. Insert the envelope approximately 2 inches (5 cm) into the slot. • Load a single sheet of loose-leaf or other paper with holes facing as shown, centered at the arrow mark on the paper support.
6. Slide the edge guides against the paper or envelope, but not too tightly. 7. When you are ready to print, select Installed. The output tray extends automatically when you print. Always follow these paper loading guidelines: • Load only one sheet at a time. • Load paper short edge first, no matter which way your document faces. • Load letterhead or pre-printed paper top edge first. • Do not load an envelope that is curled, folded, or too thin, or that has a plastic window.
Turning Off the Paper Setting Alert The Paper Setting Alert warns you when the paper settings do not match the paper you loaded. You can turn off this feature from the product's control panel. 1. Press the home icon, if necessary. 2. Select Settings. 3. Scroll down and select Guide Functions. You see a screen like this: 4. Select Paper Mismatch. 5. Set the Paper Mismatch setting to Off. 6. Select Close to exit.
Standard Paper Capacity Paper type Plain paper Copier paper Envelopes Paper size Loading capacity Cassette 1 Cassette 2 Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), and Half Letter (5.5 × 8.5 inches [140 × 216 mm]) — Up to the line indicated by the triangle symbol on the edge guide A6 (4.1 × 5.8 inches [105 × 148 mm]) 20 sheets 20 sheets Legal (8.5 × 14 inches [216 × 356 mm])*, 8.5 × 13 inches (216 × 330 mm) — 1 sheet User defined (3.
Paper type Epson Photo Paper Glossy Loading capacity Cassette 1 Cassette 2 20 sheets 20 sheets — 1 sheet Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Luster Epson Premium Presentation Paper Matte Double-sided Epson Iron-on Cool Peel Transfer paper* Epson Photo Quality Selfadhesive Sheets* Epson Velvet Fine Art Paper *Available only when printing from a computer.
Paper type Size Double-sided Printing Capacity Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) Up to the line indicated by the triangle symbol on the edge guide Copier paper A4 (8.3 × 11.7 inches [210 × 297 mm]) Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letter (8.5 × 11 inches [216 × 279 mm]) 80 sheets A4 (8.3 × 11.7 inches [210 × 297 mm]) Epson Premium Presentation Paper Letter (8.
• Epson Premium Photo Paper Semi-gloss • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Ultra Premium Photo Paper Luster • Epson Velvet Fine Art Paper Borderless Paper Sizes • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • 8 × 10 inches (203 × 254 mm) • 16:9 wide (4 × 7.1 inches [102 × 181 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.
Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.5 × 11 inches [216 × 279 mm]) S041586 500 Epson Bright White Premium Paper Letter (8.5 × 11 inches [216 × 279 mm]) S450218-4 500 Epson Multipurpose Plus Paper Letter (8.5 × 11 inches [216 × 279 mm]) S450217-4 500 Epson Presentation Paper Matte 11 × 17 inches (279 × 432 mm) S041070 100 Letter (8.5 × 11 inches [216 × 279 mm]) S041062 100 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041727 100 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.5 × 11 inches [216 × 279 mm]) S042183 25 S041667 50 11 × 14 inches (279 × 356 mm) S041466 20 16:9 wide (4 × 7.1 inches [102 × 181 mm]) S042109 20 11 × 17 inches (279 × 432 mm) S041290 20 A3 (11.7 × 16.
Paper Type Size Part number Sheet count Epson Iron-on Cool Peel Transfer paper Letter (8.5 × 11 inches [216 × 279 mm]) S041153 10 Epson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches Sheets [210 × 297 mm]) S041106 10 Epson Velvet Fine Art Paper S041636 20 Letter (8.5 × 11 inches [216 × 279 mm]) Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product.
5. Select Paper Setup. 6. Select the paper source you want to change. 7. Select Paper Size. 8. Select the paper size you loaded. 9. Select Paper Type. 10. Select the paper type you loaded. Note: To save a preset paper type, select the Favorite Paper Settings icon and specify the paper size and type. 11. Press to select another paper source to change, or press the home icon to exit.
For this paper Select this Paper Type setting Epson Ultra Premium Photo Paper Luster Ultra Prem. Photo Luster Epson Premium Presentation Paper Matte Prem.
For this paper Select this paper Type or Media Type setting Envelopes Envelope Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 1. Open the document cover. 2.
3. Do one of the following to place your originals: • Single sheet: Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner about 0.05 inch (1.5 mm) away from the corner mark on the scanner glass as shown. • ID card: Place an ID card 0.2 inch (5 mm) away from the corner of the scanner glass as shown.
• Multiple photos for copying: You can place multiple photos of different sizes on the scanner glass to make separate copies. Make sure your photos are at least 0.2 inch (5 mm) away from each other and from the corner of the scanner glass. You can place photos up to this size: 4 × 6 inches (102 × 152 mm). • Multiple photos for scanning: You can place multiple photos of different sizes on the scanner glass and save them separately using Photo Mode in Epson ScanSmart or Epson Scan 2.
1 0.2 inch (4.5 mm) 2 0.8 inch (20 mm) Note: To view multiple scanned photos in Epson Scan 2, select the Thumbnail checkbox in the preview window. 4. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product. Note: When placing bulky originals such as books, prevent external light from shining directly onto the scanner glass. Remove your originals after scanning.
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Restoring Photos While Copying Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on. 3.
5. To print more than one copy, select Copies and use the displayed numeric keypad to select the number of copies (up to 99). 6. Change any of the displayed settings as necessary. 7. Select the Advanced Settings tab to view and change additional copy settings, if necessary. 8. Select Preview to preview your copy on the LCD screen. 9. When you are ready to copy, select Start Copy or press the Copy icon. Note: To cancel copying, select Cancel.
You see a screen like this: 5. Select Copy/Restore Photos. 6. Make sure the Restore Color setting is set to On. 7. Select your other paper and print settings as necessary, then select To Placing Originals. 8. Place your original photos on the scanner glass. 9. Select Start Scanning. Your originals are scanned and a preview with restored colors appears on the LCD screen. 10.
Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders. 1. Load the paper you want to print on. 2. Press the home icon, if necessary. 3. Select Various Prints. 4. Select Various copies. You see a screen like this: 5.
Note: Make sure the first page of your original is placed on the scanner glass as described on the LCD screen and select Print Settings to view and change the print settings, if necessary. • Borderless Copy: Copy a photo with borders and remove the borders from the copy. 6. Place your book, card, or photo on the scanner glass. 7. To print more than one copy, select Copies and use the displayed numeric keypad to select the number of copies (up to 99). 8. Change any of the displayed settings as necessary. 9.
Copying option Available settings Description Color mode B&W Select whether to copy the original in color or black and white Color 2-Sided 1>1-Sided 1>2-Sided Density selector Select to make 2-sided copies. When you select 1>2-Sided, scroll down and also select the orientation and binding edge for your originals or copies.
Copying option Available settings Description Quality Draft Adjusts the quality of your copies Standard High Best Remove Background On Lightens the background of the original Expansion Various settings Enlarges the image to remove borders from the edges of the paper Clear All Settings Yes Restore all copy settings to their defaults Off No Parent topic: Copying 99
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use.
4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 7. Select the orientation of your document.
Parent topic: Printing with Windows Related references Double-sided Printing Capacity Borderless Paper Type Compatibility Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source. Cassette 2 Selects the paper in cassette 2 as the paper source.
More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
• Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side (recommended for paper types that do not support automatic duplexing). 2. Click the Settings button.
3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10.
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded.
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document.
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK.
Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button.
You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed.
Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing.
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. • To check ink status, click Consumables Status.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1.
You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Software Update Settings. You see this window: 3. Do one of the following: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4. Click OK to exit.
Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK.
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu.
You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want to use. 12.
Parent topic: Printing on a Mac Related references Borderless Paper Type Compatibility Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source. Cassette 2 Selects the paper in cassette 2 as the paper source.
Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally.
2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing on a Mac Related references Borderless Paper Type Compatibility Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window.
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing.
Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove redeye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting.
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed.
Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer.
Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold.
Cancelling Printing Using a Product Button If you need to cancel printing, select Cancel on the LCD screen.
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods.
You see a screen like this: 5. Select one of the following Scan to options: • Memory Device saves your scan file on a USB device or memory card and lets you select the file format, quality, and other settings. • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
1. Insert a memory card into your product's memory card slot or connect an external USB device to the port on the front of the product. 2. Place your original on the product for scanning. 3. Press the home icon, if necessary. 4. Select Scan. You see a screen like this: 5. Select Memory Device.
6. If prompted, select a device. 7. Change any of the displayed settings on the Scan tab as necessary. 8. Select the Advanced Settings tab to view and change additional scan settings, if necessary. 9. On the Scan tab, press the Save icon to start scanning. Your product scans your original and saves the scanned file to the memory card or USB device.
You see a screen like this: 4. Select Computer. You see a screen like this: Note: Select OK to close the information screen, if necessary. 5. Select one of the following computer connections: • If your computer is connected to your product using a USB cable, select USB Connection. Note: Select Select a computer and select USB Connection, if necessary.
• If your computer is connected to your product over a network, select Select a computer and select your computer from the displayed list. (If the computer is not listed, select Search Again.) Note: Select USB Connection and select a connected computer from the displayed list, if necessary. 6. Select Save as PDF and choose one of the following options: • Save as JPEG to save the scanned image as a JPEG file. • Save as PDF to save the scanned document or image as a PDF file.
You see a screen like this: 4. Select Cloud. You see a screen like this: Note: You must register your product with Epson Connect to select a destination. 5. Select Select Destination to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary. 7. Select the Advanced Settings tab to view and change additional scan settings, if necessary. 8. On the Scan tab, press the Upload icon to start scanning.
Your product scans your original and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Related tasks Setting Up Epson Connect Services Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices).
Parent topic: Starting a Scan Using the Product Control Panel Related tasks Printing a Network Status Sheet Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected.
1. Do one of the following to open Event Manager: • Windows 10: Click and select Epson Software > Event Manager. • Windows 8.x: Navigate to the Apps screen and select Event Manager. • Windows (other versions): Click Event Manager. or Start > All Programs or Programs > Epson Software > • Mac: Open the Applications folder, click Epson Software, and select Event Manager. 2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary. 3. Click Make Job Settings.
You see a screen like this: Parent topic: Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
You see an Epson Scan 2 window like this: 156
Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Epson ScanSmart. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart. You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN.
The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. • Select Rotate Right to rotate each scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6.
You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Save.
You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language. • Select the folder on your computer where the document is saved. 4. Click Save.
1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Attach to Email. You see a screen like this: 3. Change the settings as follows: • The document type and scan date for the file name are automatically detected. You can change them as necessary. • You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language.
2. In the Select Action window, click one of the cloud service send options. You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: • Select the folder in your account where you want to send the document. • The document type and scan date for the file name are automatically detected. You can change them as necessary.
Printing a Scan You can print your scanned image and save the scanned file to your computer. Note: Printing scanned images is available only with Epson printers. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print.
4. Click Print. Parent topic: Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you can change various scanning settings. Changing the Epson Product Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer.
You see a screen like this: 2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button.
You see a screen like this: 2. Do one of the following: • To change Document Mode settings, select Document Mode > Custom Settings. • To change Photo Mode settings, select Photo Mode and click Close. When you start a scan, you will be prompted to select scan settings.
You see a screen like this: 3. Change the settings as necessary and click Save.
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
You see a screen like this: 3. Change the settings as necessary: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the Settings button.
You see a screen like this: 2. Click the Save Settings tab.
You see a screen like this: 3. Click Options for a file format and change the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved.
Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images Setting Options Description Image Quality Options — Sets a compression level by moving a slider or entering a value. File size increases when high resolution is selected. Encoding (Windows only) Standard Images load from top to bottom in a web browser.
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. Click the Customize Actions tab.
You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features.
You see this window: 176
2. Select the Mode setting that matches the type of original you are scanning. 3. Select the Document Source setting that matches where you placed your original. 4. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary. 5. Select the image type of your original and how you want it scanned as the Image Type setting. 6. Select the Resolution setting you want to use for your scan. 7.
12. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 13. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings. 14. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 15. Click Scan.
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Remove Background Removes the background of the originals. Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics.
Dust Removal Removes dust on scanned images (when scanning in Photo Mode). Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white. Dual Image Output Scans the original image twice using different output settings (Windows only). Parent topic: Scanning in Epson Scan 2 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF.
You see this window: 7. Select any of the options on the General tab. 8. Select the Text tab. 9. Make sure the language used in the document text is selected as the Text Language setting. 10. Click OK. 11. Confirm the File Name setting and select a Folder setting for your document. 12. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options.
JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.) PNG (*.png) An image format that does not lose quality during editing. TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.
300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi. • You will scan the image at 100% or a smaller size.
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Note: Make sure your memory card and the files on it meet the specifications for your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert a memory card into the memory card slot on your product as described here. Note: Make sure your memory card and the files on it meet the specifications for your product. 1.
3. Insert your memory card into the slot, making sure the card is oriented correctly. Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. 1. Make sure the memory card access light is not flashing. 2. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject.
Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Photos From the LCD Screen Memory Card or External USB Device Print Settings Parent topic: Printing from a Memory Card Viewing and Printing Photos From the LCD Screen You can select photos for printing as you view them on the LCD screen.
You see a screen like this: 6. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. Each photo you select has a number on it to indicate the number of prints you selected. Note: If you want to print multiple copies of a photo, select Single View and press the + or - button to adjust the number of prints. Select Tile View to return to the thumbnail image view and select additional photos.
You see a screen like this: 1 Lets you zoom in and out of the photo. 2 Lets you apply filters, make color and red-eye corrections, and adjust cropping, rotation, brightness, contrast, sharpness, and saturation if necessary. Note: Press the Correction On button to switch between Correction Off and Correction On. With Correction On selected, any corrections you make to a photo are displayed on the screen. With Correction Off selected, any corrections you make will only be applied to your printouts. 8.
Related references Memory Card or External USB Device Print Settings Related tasks Inserting a Memory Card Related topics Loading Paper Memory Card or External USB Device Print Settings Select the options you want to use when printing photos displayed on the LCD screen. Note: Not all options or settings may be available, depending on other settings.
Print settings Available options Description Border Setting Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Expansion Fit Frame Quality Date Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least amount for borderless prints (you may see some white border) On Automatically crops the photo to fit into the selec
Print settings Available options Print Info on Photos Camera Settings Camera Text Description Prints some Exif camera settings, such as shutter speed, fratio, or ISO sensitivity (if available) Prints text that you added in your camera Note: Available on borderless photos in these sizes: 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × 178 mm), and 16:9 wide (4 × 7.1 inches [102 × 181 mm]).
4. Select Print Photos. 5. Select Collage and select OK. You see a screen like this: 6. Select Photo Collage and select one of the displayed layout options. 7. Select a background type and design, if necessary. Note: If you see a message telling you that loading photos is complete, select OK. 8. Do one of the following: • To select a specific position for a photo, select a layout position, select the photo you want to print, and select Done.
Note: If you select more photos than will fit in the layout you selected, the layout automatically extends to multiple sheets. 9. If you need to edit a photo, select Single View during photo selection and use the left or right arrow to scroll to the photo you want to edit. You see a screen like this: 1 Lets you zoom in and out of the photo. 2 Lets you apply filters, make color and red-eye corrections, and adjust cropping, rotation, brightness, contrast, sharpness, and saturation if necessary.
Parent topic: Printing from a Memory Card Related references Memory Card or External USB Device Print Settings Copying Options Related tasks Inserting a Memory Card Related topics Loading Paper Printing ID Photos from a Memory Card You can print ID photos from a memory card. Two copies of one photo are printed at different sizes onto this size photo paper: 4 × 6 inches (102 × 152 mm). 1. Load photo paper in your product. 2. Insert a memory card into your product's memory card slot. 3.
You see a screen like this: 6. Select the photo you want to print then select Done. 7. If you need to edit a photo, select Single View during photo selection and press the left or right arrow button to scroll to the photo you want to edit. You see a screen like this: 1 Lets you zoom in and out of the photo.
2 Lets you apply filters, make color and red-eye corrections, and adjust cropping, rotation, brightness, contrast, sharpness, and saturation if necessary. Note: Press the Correction On button again to switch between Correction Off and Correction On. With Correction On selected, any corrections you make to a photo are displayed on the screen. With Correction Off selected, any corrections you make will only be applied to your printouts. 8. Confirm the layout and select Next. 9.
3. Select Greeting Card and select OK. 4. Select Select Photo and Print Template and select OK. 5. Do one of the following to select your photo: • Select the thumbnail image of the photo you want to print and select Next. • Select Single View, press the left or right arrow button to scroll to the photo you want to print, then select Next. You can also select Tile View to return to the thumbnail image view. 6.
Related tasks Inserting a Memory Card Printing a Greeting Card from a Template Related topics Loading Paper Printing a Greeting Card from a Template After your greeting card template is printed, you fill it out to create your card and add your message. 1. Use a dark pen or pencil to fill in the circles and select the Text Style and Text Effects. 2. Add your greeting card message within the box. You can write it in by hand, print a message and paste it into the box, or draw a picture.
5. Select Edit to adjust image settings, if necessary. 6. Select How To and follow the instructions on the LCD screen to place the template facedown on the scanner glass with the blue triangle facing into the front right corner. 7. Close the document cover. 8. Select Copies and use the numeric keypad to select the number of copies (up to 99). 9. When you are ready to print, press the Print icon. Note: To cancel printing, select Cancel and select Close to exit.
3. Select Settings. 4. Select File Sharing Setup. 5. Select your connection type. 6. Press the home icon to exit. Parent topic: Transferring Photos on a Memory Card Related tasks Removing a Memory Card Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into a memory card slot on your product and a computer connected to your product. Note: Do not transfer photos to and from a memory card while you are printing from the memory card. 1.
• Mac with a network connection: Select the hard drive icon on your desktop or computer window, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), then select the MEMORYCARD icon. 4. Select the folder that contains your photos. 5. Drag the photos you want to transfer to the desired folder on your computer or on your memory card. Note: Your product's LCD screen does not update to display new photos transferred to the memory card.
Using an External Device with Your Product Follow the instructions in these sections to use your product with an external device, such as a camera, smartphone, or other device. Printing from a Camera Viewing or Printing from a USB Flash Drive or External Device Printing from a Camera If you have a digital camera that supports PictBridge printing, you can print your photos directly from the camera. Check your camera manual to see if it is compatible.
2. Select Settings. 3. Select Camera Print Settings.
4. Select Print Settings. 5. Select the paper and print settings you want to use. 6. When you are done, press . 7. Select Photo Adjustments. 8. Select the photo adjustments you want to use. 9. Press the home icon to exit. After you select settings, you are ready to connect your camera and print your photos.
Photo Adjustments - Camera Parent topic: Printing from a Camera Related tasks Connecting and Printing from a Camera Print Settings - Camera Select these print settings options when printing photos from your camera.
Print settings Available options Description Fit Frame On Automatically crops the photo to fit into the selected photo layout Off Turns off automatic cropping Draft Provides lower quality for draft printing Standard Provides good quality for most prints High Provides higher quality for special prints Best Provides the highest quality for important prints Off Does not print the date on which the photo was taken On Prints the date on which the photo was taken Camera Settings Prints some E
Photo Adjustments settings Available options Description Fix Photo Auto Optimizes the Fix Photo adjustments for specific types of photos; select the option that best matches your photo content People Landscape Night Scene Fix Red-Eye Filter Brightness Enhance Off Turns off the enhancement feature Off - Current Does not automatically fix the red-eye effect in photos On - Current Automatically fixes the red-eye effect in photos Off Turns off the filter setting Sepia Applies a sepia tone filte
2. Load the paper you want to print on. 3. Turn on your camera. 4. Connect the USB cable that came with your camera to the and to your camera. USB port on the front of your product Note: Use a USB cable that is no longer than 6.5 ft (2 m). 5. Follow the instructions that came with your camera to select and print your photos. When you finish printing, turn off your camera and disconnect it from the product.
1. Remove any memory cards from the product. 2. Load the paper you want to print on. 3. Turn on your camera. 4. Set up the camera's wireless network connection. See the documentation that came with your camera for details. Note: Connect the camera to the same network that your product uses. You can print a Network Status sheet to view your product's network settings. 5. Follow the instructions that came with your camera to select and print your photos.
File format JPEG with the Exif version 2.3 standard (taken with digital camera using DCF (Design rule for Camera File system) version 1.0 or 2.0 compliant) Image size 80 × 80 pixels to 10200 × 10200 pixels File size Up to 2GB Number of files Up to 9990 Note: DCF 2.0 files stored in a camera's built-in memory are not supported.
3. Insert your USB flash drive or the USB cable that came with your device into the front of your product. USB port on the 4. Insert storage media (such as a CD) into your drive, if necessary. 5. Select the photos to print from the LCD screen. When you finish printing, make sure the access light on the device is not flashing, then remove or disconnect it from the product. Caution: Do not remove the USB device or turn off the product when the access light is flashing, or you may lose photos on the device.
Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Patterned Paper Printing Calendar Pages Printing Schedule Pages Printing Lined Paper, Graph Paper, and Music Sheets Printing Personalized Note Paper Printing Coloring Book Pages Printing Patterned Paper You can print patterned paper from preset designs in your product. 1. Load one of these types of paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.
3. Select Various Prints. 4. Select Personal Stationery > OK > Design Paper. 5. Select one of the design templates. 6. Select the size and type of paper that you loaded, and where you loaded it. 7. Select Copies and use the numeric keypad to select the number of copies (up to 99). 8. When you are ready to print, press the Print icon. Note: To cancel printing, select Cancel and select Close to exit.
3. Select Various Prints. 4. Select Personal Stationery > OK > Calendar. 5. Select one of the calendar format options. Note: View the images for each option to preview the design layout. 6. Select the year and month, and select OK. Note: If you see a message telling you that loading photos is complete, select OK. 7. Select the + icon on the layout. 8. Do one of the following to select a photo: • Select the thumbnail image of the photo you want to print and select Done.
13. When you are ready to print, press the Print icon. Note: To cancel printing, select Cancel and select Close to exit. Parent topic: Printing Personalized Projects Related references Memory Card or External USB Device Print Settings Related tasks Connecting and Using a USB Flash Drive or External Device Inserting a Memory Card Related topics Loading Paper Printing Schedule Pages You can create and print a monthly, weekly, or daily schedule page. 1.
4. Select Personal Stationery > OK > Schedule. 5. Select one of the calendar format options. Note: View the images for each option to preview the design layout. 6. If you selected Monthly or Daily, set the date, and select OK. 7. Select your paper and print settings as necessary. 8. Select Copies and use the numeric keypad to select the number of copies (up to 99). 9. When you are ready to print, press the Print icon. Note: To cancel printing, select Cancel and select Close to exit.
4. Select Personal Stationery > OK > Ruled Paper. 5. Select one of the layout options. Note: View the images for each option to preview the design layout. 6. Select your paper and print settings as necessary. 7. Select Copies and use the numeric keypad to select the number of copies (up to 99). 8. When you are ready to print, press the Print icon. Note: To cancel printing, select Cancel and select Close to exit.
3. Press the home icon, if necessary. Note: If Auto Selection Mode is turned on in the Guide Functions menu, select to function index when you see the information screen. 4. Select Various Prints. 5. Select Personal Stationery > OK > Writing Papers. 6. Select one of the layout options. Note: View the images for each option to preview the design layout.
7. Select one of the following background options: • Design: select a background design pattern. • Photo: select a photo from a memory card or external USB device. Select OK then select the + icon on the layout. Select the photo you want to print and select Done or Place This Photo. Confirm the preview and select Next. • Color: select a background color. • No Background: no background is added. 8. Select your paper settings as necessary. 9.
• Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Insert a memory card or external USB device or place a photo or drawing on the scanner glass. 3. Press the home icon, if necessary. Note: If Auto Selection Mode is turned on in the Guide Functions menu, select to function index when you see the information screen. 4. Select Various Prints. 5. Select Coloring Book then select OK on the next screen. 6.
• If you previously selected Choose from the memory card, skip to step 12. 10. Place the original facedown on the scanner glass, in the front right corner. 11. Select To Check Printing. 12. When you are ready to print, press the Print icon. Note: To cancel printing, select Cancel and select Close to exit.
Printing on CDs/DVDs Follow the instructions in this section to print a design onto ink jet-printable CDs or DVDs to create a custom label.
Caution: Do not insert the CD/DVD tray while the product is printing, copying, or performing other operations. Otherwise, your product may be damaged or the surface of the CD/DVD may become dirty or scratched. Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software. 1. Burn your files, music, or video onto your disc before printing on it. 2.
6. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure. Follow the on-screen instruction to load the disc into the CD/DVD tray. Note: Be sure to fully seat the CD or DVD or it may fall out when the tray is turned over. Caution: Do not turn off the product with a CD or DVD loaded in it. Always remove the disc first. Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD After your CD or DVD is printed, the tray extends automatically.
Caution: After printing, handle the CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used. Keep printed discs away from moisture and direct sunlight. Parent topic: Printing on CDs/DVDs Placing a CD/DVD on the Scanner Glass You can place a CD or DVD on the scanner glass and copy the label design onto another CD or DVD. 1. Open the document cover. 2.
You see this screen: 7. Select Print on CD/DVD to print on a CD or DVD. If printing a test print on plain paper, select Test Print on Letter/A4. 8. Select any copy settings as needed. 9. When you are ready to print, select Print on CD/DVD. Note: To cancel printing, select Cancel and select OK to exit.
2. Load the disc or plain paper you want to print on. 3. Press the home icon, if necessary. Note: If Auto Selection Mode is turned on in the Guide Functions menu, select to function index when you see the information screen. 4. Select Various Prints. 5. Select Copy to CD/DVD > OK > Print on CD/DVD. You see this screen: 6. Select one of the layout options. Note: If you see a message telling you that loading photos is complete, select OK. 7.
Parent topic: Printing on CDs/DVDs Related tasks Loading a CD/DVD Inserting a Memory Card Connecting and Using a USB Flash Drive or External Device Printing a Jewel Case Insert from a Memory Device You can print a photo from a memory card or external USB device on a CD/DVD jewel case insert. Your product automatically resizes the photo to fit, but you can also print multiple thumbnail images formatted to fit on a jewel case insert. After the insert is printed, you can cut and fold it to fit. 1.
7. Follow the instructions on the LCD screen to select your photos and set the number of copies. 8. Select your paper size and type. 9. Adjust the Fit Frame and Quality settings as necessary. 10. When you are ready to print, select the Print icon. Note: To cancel printing, select Cancel and select OK to exit. 11. After your insert is printed, cut and fold it along the crop lines.
You see a screen like this: 2. Use the buttons on the left side of the screen to select a pre-designed template or add a background image, picture, text, or graphic elements. For more information, select the Help menu. 3. When you are finished creating your design, click Save and save your design file.
You see a screen like this: 2. Make sure your product is selected as the Printer setting. 3. To see how your design will look without printing on the disc, click Test Print and follow the instructions on the screen. 4. When you are ready to print on the disc, click the Print button on the screen. 5. Click Print. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your Mac. You see a screen like this: 2. Use the icons on the left side of the screen to add a background image, picture, text, or graphic elements. 3. When you are finished creating your design, make sure you save it.
You see a screen like this: 2. Make sure your product is selected as the Printer setting. 3. To see how your design will look without printing on the disc, select Test Print and follow the instructions on the screen. 4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge that is more than six months old if your printouts do not look their best, even after cleaning and aligning the print head.
You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. If you see a low ink message, you can continue printing until you see a message to replace an ink cartridge. 3. To print detailed status information, make sure paper is loaded in your product and select Print Supply Status Sheet. 4. If you want to replace an ink cartridge, select Replace Ink Cartridge(s) and follow the on-screen instructions.
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK.
Related tasks Removing and Installing Ink Cartridges Printing with Expended Color Cartridges - Windows Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. Note: If you see a low ink message, you can continue printing until you see a message to replace an ink cartridge. 1. In the Apple menu or the Dock, select System Preferences.
You see this window: 3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Printing with Expended Color Cartridges - Mac Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Ink color Part number Standard-capacity High-capacity Light Magenta 277 277XL Yellow 277 277XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
2. Lift up the scanner unit. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. The ink cartridge holder moves to the replacement position. If the ink cartridge holder returns to the home position (far right), repeat steps 1 and 2.
Caution: Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, you may damage your product. Do not touch the flat white cable or the metal bar inside the product. 3. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the ink cartridge as shown to remove it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 4. Recap the used ink cartridge using the cap that came with it. You can also use the cap from your replacement cartridge package. Note: Dispose of used cartridges carefully.
Caution: Do not drop the ink cartridges or shake them too vigorously. Do not squeeze them or tear their labels. Doing so may cause the ink cartridge to leak. Do not touch the areas shown here. Doing so may prevent normal operation and printing. 6. Remove the cap from the cartridge and save the cap so you can recap ink cartridges before storing or disposing of them. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable.
7. Insert the new cartridge at a slight angle into the ink cartridge holder as shown. Then push it all the way down until it clicks into place. 8. After you replace all the cartridges that need replacing, lower the scanner unit and select Completed on the LCD screen. The print head moves to its home position and the product starts charging the ink. This takes a few minutes. When you see a completion message on the LCD screen, ink replacement is complete.
Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Safety Instructions Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing using black ink. Replace the expended color cartridge as soon as possible for future printing. Note: You cannot print with expended color ink cartridges using your product's control panel.
5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document.
You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document.
Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.
2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Open the document cover. 4. Raise the control panel.
5. Use a flat-head screwdriver to loosen the screw on the maintenance box cover as shown. 6. Pull off the maintenance box cover as shown.
7. Grasp the maintenance box and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart, and do not touch the areas shown here. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away.
8. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose of it carefully. 9. Insert the new maintenance box into the holder and push it all the way in. 10. Insert the maintenance box cover into the tabs on the product as shown, close the cover, and tighten the screw to secure it.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, the translucent film inside the printer may be smeared or you may need to replace the ink cartridges.
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2. Load a few sheets of plain paper in Cassette 2. 3. Press the home icon, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check.
6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue with the next step. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process if necessary.
Related concepts Print Head Cleaning Power Cleaning Related tasks Loading Paper in Cassette 2 (Lower Cassette) Checking the Nozzles Using a Computer Utility Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2. Load a few sheets of plain paper in Cassette 2. 3.
You see a window like this: 5. Click Print.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first.
You see a screen like this: 6. Select Start to clean the print head. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 7. Select Check. 8. Select Print to print a nozzle check pattern and confirm that the print head is clean.
9. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 10. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue with the next step. 11. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process if necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Print Head Using a Computer Utility Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2. Load a few sheets of plain paper in Cassette 2. 3.
You see a window like this: 5. Select the cleaning cycle you want to run, based on the nozzle check pattern and click Next >. 6. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
7. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head twice, turn the product off and wait at least 6 hours.
Power Cleaning If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head several times, you can run a Power Cleaning. If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 6 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning. Note: Power Cleaning consumes more ink than Print Head Cleaning.
You see a screen like this: 5. Select Power Cleaning. 6. Select Start. The power light flashes throughout the cleaning cycle and stays on until the nozzle check pattern is printed. After the nozzle check pattern is printed, you see a message on the screen. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 7. Select OK.
Related tasks Loading Paper in Cassette 2 (Lower Cassette) Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer. Note: After running a Power Cleaning, you must turn off the product and wait at least 6 hours before printing a nozzle check pattern and running another Print Head Cleaning or Power Cleaning. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.
You see a window like this: 5. Select Power Cleaning then click Next >. 6. Follow the on-screen instructions to run a Power Cleaning. 7. When the Power Cleaning is finished, click Print Nozzle Check Pattern and follow the on-screen instructions to print a nozzle check pattern. If the print quality did not improve, turn off the product and wait at least 6 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning.
Parent topic: Power Cleaning Related concepts Print Head Nozzle Check Print Head Cleaning Related references Where to Get Help Related tasks Loading Paper in Cassette 2 (Lower Cassette) Aligning the Print Head Using the Product Control Panel If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. 1.
5. Select Print Head Alignment. 6. Select one of the following options: • Vertical Alignment if your printout is blurry or contains vertical ruled lines that are misaligned. • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 8.
Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Translucent Film Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2. Load plain paper in one of these sizes: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 3. Press the home icon, if necessary. 4. Select Maintenance.
11. Raise the control panel all the way. 12. Slide out the output tray. 13. Gently wipe the two white rollers using a soft, moist cloth. Gently rotate the rollers to clean them completely.
14. Connect the power cord and any interface cables.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Translucent Film Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray, front cover, and rear paper feed cover when you are not using the product to protect it from dust.
6. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 8. Clean the outer case and control panel with a soft, moistened cloth. Caution: Be careful not to get water onto the printer mechanism or any electrical components. Doing so may damage the product.
4. Remove the paper cassettes. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product.
6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. Ink may leak. 8. Slide in the paper cassettes, and connect the power cable and any interface cables.
Caution: Do not use any other liquid to clean the print head path or you may damage your product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Lift up the scanner unit. 5. Using the flashlight, check the translucent film shown here for ink smears.
Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage the product. 7. Use a new, dry cotton swab to dry the translucent film. 8.
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an extended period of time. Ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing.
3. Place the protective material that came with the product on top of the ink cartridge holder as shown and secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6. Remove any memory cards or USB devices inserted in the product. 7. Unplug the power cable. 8. Disconnect any connected cables. 9.
10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape and protective material from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
• Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: • Accessing the Windows Desktop and right-clicking the icon for your product in the right side of the Windows taskbar, or clicking the up arrow and right-clicking .
Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. You can also select the help icon to see help information and how-to instructions on the screen. LCD screen message Condition/solution Printer error. Turn on the Turn the product off and then back on again. If the error continues, check for printer again. See your a paper jam or any protective material inside the product.
LCD screen message Condition/solution The printer's borderless printing ink pad has reached the end of its service life. It is not a user-replaceable part. Please contact Epson support. The ink pad is at the end of its service life. Borderless printing is not available, but printing with a border is available. Turn off the product and contact Epson for support. Paper Configuration is The Paper Configuration setting must be enabled to use AirPrint. set to Off. Some features may not be available.
LCD screen message Condition/solution Print Head Adjustment Canceled. There is a problem with the print head. Contact Epson Support. If print quality has not improved after running a nozzle check and cleaning the print head twice, turn off the product and wait at least 6 hours. Then run a nozzle check and try cleaning the print head again. If print quality has still not improved, run a Power Cleaning. If it still has not improved after that, contact Epson for support.
LCD screen message Condition/solution Check that the printer driver is installed on the computer and that the port settings for the printer are correct. Make sure the printer port is selected correctly on the Port tab of the Printer Properties screen (Windows) or the System Properties > USB list (Mac). Select USBXXX for a USB connection or EpsonNet Print Port for a network connection. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct.
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Select Print. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly.
settings. Check the other solutions in this manual or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson.
3. Select one of these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings • All Settings: Resets all control panel settings You see a confirmation screen. 4. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product.
Parent topic: Solving Setup Problems Related references Where to Get Help Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system.
Wireless Network Connection is Unstable on a Mac Wired Network Connection Becomes Unstable Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product is not solid green, make sure you press the Wi-Fi button on the
• If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
• If necessary, reinstall your product software and try running EpsonNet Setup again: 1. Reset your product's network settings to their factory defaults. 2. Windows only: Uninstall your product software. 3. Restart your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4.
Related concepts Uninstall Your Product Software Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac. If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac.
Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
Cannot Scan Over a Network If you cannot scan over a network, try these solutions: • Make sure the computer and product are connected to the same network (or network segment/VLAN). • Move the product and computer or smart device closer to the router or access point. • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software.
• If the product and computer cannot communicate and are connected to the same network (or network segment/VLAN), the privacy separator on your router must be disabled. Follow the instructions in your router documentation to disable the privacy separator.
Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette.
Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Paper Loading Capacity Paper Specifications Related tasks Cleaning the Paper Guide Paper Jam Problems in the Paper Cassette If you see a message that paper has jammed in the paper cassette, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2. Remove both paper cassettes.
3. Carefully remove any jammed paper. 4. Make sure the paper is loaded under the edge guides. 5. Keep the cassettes flat as you insert them. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
2. Lift the scanner unit. 3. Remove any jammed paper inside.
Caution: Do not touch the flat white cable, the translucent film, or the metal print head rail inside your product. 4. Close the scanner unit. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Related references Paper Jam Problems in the Rear Cover Paper Jam Problems in the Paper Cassette Paper Specifications Paper Feeding Problems Paper Ejection Problems Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2.
3. Carefully remove any jammed paper from inside the product. 4. Remove any jammed paper from the rear cover. 5. Open the cover of the rear cover as shown.
6. Remove any jammed paper from inside the rear cover. 7. Close the cover of the rear cover and reattach the rear cover to your product. 8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. • If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select the correct paper type setting when you reprint.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Make sure the printer status is not offline or pending. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • Make sure your system meets the requirements for your operating system.
• Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows.
• Turn on any high speed settings in your product software. • Select a lower print quality setting. • Make sure the ink drying time has not been increased for double-sided printing. • Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • Always Spool RAW Datatype • Page Rendering Mode • Print as Bitmap • Windows: Select Printing preferences, click the More Options tab, and make sure the Bidirectional printing setting is enabled.
Selecting Printing Preferences - Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Mac Selecting Basic Print Settings - Windows Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software.
• Make sure your paper is positioned correctly for feeding into the product. • When placing originals on the scanner glass, align the corner of the original with the corner indicated by the arrow. If the edges of the copy are cropped, move the original slightly away from the corner. • Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains.
Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Extended Settings - Windows Selecting Printing Preferences - Mac Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler.
You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Placing Originals on the Scanner Glass Cleaning Your Product Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Make sure the paper is loaded in the correct direction.
Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Related tasks Aligning the Print Head Using the Product Control Panel Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting the Paper Settings for Each Source - Control Panel Related topics Loading Paper Replacing Ink Cartridges and Maintenance Boxes Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled,
• Turn off any high speed settings in your product software. • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first. Make sure the ink has dried before reloading the paper to print on the other side. Adjust the density and/or ink drying time settings. • If printed copies are smeared, lower the copy density setting on the product control panel.
Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace them. • Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head.
• Adjust the print quality in the product software. • You may need to increase the image resolution or print a smaller size; see your software documentation. Note: Images from the Internet may be low resolution and not result in a high quality printout. • If you enlarged the image size in an image-editing program, you need to increase the image resolution setting to retain a high image quality. Increase the image resolution by the same amount you increase the image size.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace them. • After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of each other. • Your printed colors can never exactly match your on-screen colors.
Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected.
Related concepts Scan Resolution Guidelines Cannot Send Scans to a Cloud Service If you cannot send a scan to a cloud service, try these solutions: • Make sure the login information you entered for the cloud service is correct. • Make sure the cloud service is not down for system maintenance. Check the cloud service website for more information.
Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass.
• Do not move your original or your product during scanning. • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original. • Increase the Resolution setting. • If the Image Type setting is Black & White, adjust the Threshold setting.
To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original. • If the Image Type setting is Auto, Color or Grayscale, adjust the Contrast setting. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.
Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting. • Select a lower Resolution setting.
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it.
Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product, try these solutions: • Make sure your memory card or device is compatible with the product. • Make sure the files on your memory card or device are in the correct format. • If you have too many photos on your memory card or device, you may not see all the photos you expect or may be prompted to select a group of photos by date.
Related tasks Transferring Photos from a Memory Card to Your Computer Setting Up File Sharing for Photo Transfers from Your Computer Solving CD/DVD Problems Check these sections if you have problems printing on a CD/DVD with your product. CD/DVD Problems Parent topic: Solving Problems CD/DVD Problems If you encounter CD/DVD printing problems, try these solutions: Ink Smears on CD/DVD • Make sure you are printing on ink jet-printable CDs or DVDs and that the surface of the disc is dry.
Faint Image on CD/DVD If your printed image is faint, adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for details.
Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 5.
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software.
Then call: • U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday • Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • macOS 10.14.x • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.
Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 4 × 6 inches (102 × 152 mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) 5 × 7 inches (127 × 178 mm) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) 8 × 10 inches (203 × 254 mm) 8.5 × 13 inches (216 × 330 mm) B4 (13.9 × 9.84 inches [353 × 250 mm]) 11 × 14 inches (279 × 356 mm) 11 × 17 inches (279 × 432 mm) A3 (11.7 × 16.
Related references Compatible Epson Papers Borderless Paper Type Compatibility Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.61 inches (41 mm) minimum 3 Reduced print quality area/bottom: 1.
Single sheets - borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) minimum 2 Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes 1 Right/left margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 0.71 inch (18 mm) minimum 4 Reduced print quality area/left: 1.
CD/DVD 1 Minimum inner margin: 0.71 inch (18 mm) 2 Inner reduced print quality area: 1.69 inches (43 mm) 3 Outer reduced print quality area: 4.57 inches (116 mm) 4 Maximum outer margin: 4.72 inches (120 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device CIS Document size Maximum: 8.5 × 11.
Image data Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color internal) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic: Technical Specifications Ink Cartridge Specifications Note: This printer is designed for use with Epson cartridges only, not third-party cartridges or ink.
Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package.
Memory Card Specifications You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. Compatible types/maximum capacity SD (2 GB) SDHC (32 GB) SDXC (64 GB) miniSD* (2 GB) miniSDHC* (32 GB) microSD* (2 GB) microSDHC* (32 GB) microSDXC* (64 GB) Media format DCF DCF (Design rule for Camera File system) version 1.0 or 2.
Dimension Specifications Height Stored: 5.8 inches (148 mm) Printing: 11.6 inches (295 mm) Width Stored: 18.9 inches (479 mm) Printing: 18.9 inches (479 mm) Depth Stored: 14.0 inches (356 mm) Printing: 26.3 inches (668 mm) Weight 19.2 lb (8.7 kg) (without ink cartridges, power cord, or CD/DVD tray) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 120 V Input voltage range 90 to 132 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.
Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage devices and PictBridge) Note: USB 3.0 cables are not supported.
Wi-Fi channels 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz (U.S. and Canada)*: W52 (36/40/44/48) W53 (52/56/60/64) W56 (100/104/108/112/116/120/124/128/132/136/140) W58 (149/153/157/161/165) Wi-Fi Direct channels 2.4 GHZ: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz (U.S. and Canada)*: W52 (36/40/44/48) Maximum radio-frequency power transmitted 20 dBm (EIRP) Connection modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.
Frequency range W52 W53 W56 W58 Frequency 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz 5725-5850 MHz Channel 36/40/44/48 52/56/60/64 100/104/108/112/116/ 149/153/157/161/ 120/124/128/132/136/1 165 40 U.S. Outdoor use allowed Outdoor use allowed Outdoor use allowed Outdoor use allowed Canada Outdoor use prohibited Outdoor use allowed Outdoor use allowed Outdoor use allowed Ethernet Standard IEEE802.
Canada Safety: CAN/CSA-C22.2 No.60950-1 EMC: CAN ICES-3 (B)/NMB-3 (B) This equipment contains the following wireless module: • Manufacturer: Seiko Epson Corporation • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end. • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating.
• Do not spill liquid on the product or use the product with wet hands. • Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the scanner glass when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner.
• Install a new ink cartridge immediately after removing an expended one. Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing. • Do not touch the green IC chip on the side of the cartridge. This may prevent normal operation. • Do not shake, squeeze, or drop cartridges after opening their packages and do not tear the cartridge labels; this can cause them to leak.
• Do not subject your product to sudden changes in temperature or humidity; this may cause condensation to develop inside the LCD screen and degrade its performance. • The LCD screen may contain a few small bright or dark spots, and may display uneven brightness. These are normal and do not indicate that the screen is damaged in any way.
WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces.
resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way, Long Beach, CA 90806 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent address Epson has in its records for you. For this reason, it is important to notify us if your address changes by emailing us at EAILegal@ea.epson.com or writing us at the Epson Address above.
than in court. The arbitrator's award is binding and may be entered as a judgment in any court of competent jurisdiction. You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by telephone shall take place in a location reasonably accessible from your primary residence, or in Orange County, California, at your option. a) Initiation of Arbitration Proceeding.
to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section 1.
Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
